We showed up an hour early and were able to check in, I barely speak French and the staff spoken English very well. Our room was exactly as described and perfect for our needs. It could use a few more hooks for towels, robes, or other items. The breakfast was also exactly as described and met our needs. The steam room was perfect after days of walking and helped our aching muscles. The location was an excellent perk as we used the metro every day. Overall, this adorable little hotel was exactly what we needed and they took excellent care of us!