Dear Madam Barrera Sanchez,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team.We hope your next visit will be as pleasant as the previous one.Sincerely,

Hello Alejandro,Thank you for letting us know about your stay :)See you soon !

Merci Gabriela

Estimado Norman, Le agradecemos el tiempo que se ha tomado para hacernos llegar los commentarios sobre su estancia. Sentimoq enormemente que su experiencia no haya alcanzado sus expectativas; por favor permitanos hacerle llegar nuestras mas sinceras disculpas. Reciba un cordial saludo, Chantal PECOU / DIRECTORA

Hello Sergio,Further to your review, please note that A/C has been fixed !See you soon !

Merci !

Estimado Alvaro, Muchas gracias, reciba un cordial saludo. Chantal PECOU / DIRECTORA

Estimado Bryan, muchas gracias y reciba un cordial saludo. Chantal PECOU / DIRECTORA

Buenos dias. Gracias por compartir su experiencia en nuestro hotel. No dejaremos de comunicar sus comentarios a sus equipos. esperando darle la bienvenida de nuevo

Thank you for taking the time to tell us about your experience at the Ibis Gare de l'Est . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At our Hotel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Estimado Didier, muchas gracias. Reciba un cordial saludo. Chantal PECOU / DIRECTORA

Estimado HECTORLe agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Ibis Gare de l'Est .Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas.En Ibis , nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia.Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo.Reciba un cordial saludo.

Cher Victore vous remercie pour ce retour. Je suis sincèrement heureux d’apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciésBonne journéeSalah

Bonjour Monsieur SONLY, Merci d'avoir pris le temps de noter votre expérience. Nous sommes désolés que votre séjour se soit mal passé. N'hésitez pas à nous contacter afin d'en comprendre les raisons. Chacune de vos remarques nous serons bénéfiques. Bien cordialement Ibis Paris Gare de l'Est TGV

Estimado Huésped, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar. Atentamente, Ibis Paris Gare de l'Est Tgv

Dear Alicia, We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS Paris Gare de l'Est TGV

Dear, We are pleased to read that you stay was great. We hope to very soon.Kind regards,

Dear Jaana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Sir Hillman,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team.We hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Sir Queiroga,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team.We hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Sir Heilig,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team.We hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Madam Stueber,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team.We hope your next visit will be as pleasant as the previous one.Sincerely,

Merci Valérie :)

Hello Michael,Feel free to contact our teams, they can help 24/7 ;)See you soon !

Merci Soumia,

Thank you :)

Merci :)

Dear Jazmyne,I can understand that the information you may see online or on TV can be scary, however, we DON'T have any bed bugs in the hotel as we check everyday every room.Yours included.This is why you didn't have any change of rooms, because it was not a bed bug you saw.Moreover, our maids begin their days at 9AM. They certainly don't go up in the rooms before that time.It is bad to give a bad false review.

Merci Antonio

Merci Elena

Thks Cheung, feel free next time to comment your grade, we'll know what to improve then,Best regards

Thanks Catherine :)

Thank you very much :)Hope to see you soon !

Thanks François :)

Thks Melvin :)

Thks Matthias :)

Thank you for your feedback, I hope to welcome you again soon !

Merci Martin :)

Thks Mélissa :)

Thks Robyn :)

Thks Julia :)