Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Dear Shinji,Thank you for taking the time to give score review to us! Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Warm regards,Amata Patong Management

Dear Milad,Thank you very much for taking the time to share your experience with us. We are thrilled to receive your compliments and glad to know that our management and staff met your expectations with their professionalism and politeness. Your kind words are not only rewarding but also encourage us to continue our commitment to excellent hospitality.It’s truly heartening to hear that you would highly recommend our hotel to others visiting Patong. We look forward to welcoming you back soon and hope to exceed your expectations once again. Thank you once again for your wonderful feedback and high recommendation. See you again soon!Warm regards,Amata Patong Management

Dear Marcell,Thank you for taking the time to give score review to us! Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Warm regards,Amata Patong Management

Dear Manatsanan,Thank you for taking the time to give score review to us! Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Warm regards,Amata Patong Management

Dear Daniel,Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Providing excellent service is always our top priority.We take immense pride in our team, and it brings us immense joy to hear that you found them to be some of the nicest individuals you've ever encountered. Your satisfaction is our utmost priority, and we are delighted to know that our team's dedication to providing exceptional service made a positive impact on your experience. Once again, thank you for taking the time to share your feedback with us. And we look forward to welcoming you back to Amata Patong in the future.Best regards,Amata Patong Management

Dear Kwok keung,Thank you for sharing your feedback with us. We're sorry to hear that you found our room facilities to be insufficient during your stay.Ensuring the comfort and satisfaction of our guests is our top priority, and we take all feedback seriously. We would appreciate it if you could provide us with more details about which specific facilities you found lacking so that we can address these concerns promptly.Your feedback is invaluable to us as we continuously strive to improve our services and amenities. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know.We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards, Amata Patong Management

Dear Andreas,Thank you for choosing to stay with us and for your kind feedback! We're delighted to hear that you enjoyed our location, just an 8-minute walk to the beach.We strive to provide our guests with a convenient and enjoyable experience, and we're glad that the proximity to the beach added to your stay. We hope you had a wonderful time relaxing by the ocean.If there's anything else we can assist you with or if you plan to visit us again, please don't hesitate to reach out. We truly value your input and look forward to hosting you again in the future.Best regards,Amata Patong Management

Dear Anthony,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel clean and luxurious, and that you enjoyed the convenience of our location for accessing both the beach and the Bangla Road area.We're delighted that you were pleased with the bedroom, bathroom, and balcony amenities. It's wonderful to know that you enjoyed the views from our rooftop pool, and we're glad that it provided a relaxing and uncrowded experience for you.Regarding the gym, we appreciate your feedback. While we aim to provide a comfortable and functional space for our guests to stay active, we will certainly take your comments into consideration for future improvements.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,Amata Patong Management

Dear Joel,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Birong,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

Dear Troy,Thank you for taking the time to share your thoughts with us. We truly value feedback from our customers as it helps us to continuously improve our services.I'm sorry to hear that your experience was not excellent, and I appreciate your honesty. Your feedback is invaluable to us, and we would love the opportunity to learn more about your specific concerns. We are committed to addressing any issues and making the necessary improvements to ensure a more positive experience for you and our future customers.Once again, thank you for your feedback and look forward to the opportunity to serve you better in the future.Best regards,Amata Patong Management

Dear Kasper,Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed the cool rooftop pool, delicious food, and the convenient location of our hotel. Your feedback about the large deluxe rooms and friendly staff is much appreciated.We apologize for any inconvenience regarding the cleaning delay and assure you that we will address this matter to improve our services. We look forward to welcoming you back on your next visit, and we appreciate your continued support.Best regards,Amata Patong Management

Dear Osamu,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

Dear Troy,Thank you for your concise but valuable feedback! We're delighted to hear that you found our hotel to be clean. Maintaining a high level of cleanliness is a top priority for us, and we appreciate you recognizing our efforts.We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Amata Patong Management

Dear John,Thank you for your positive feedback! We're thrilled to hear that you had an excellent stay and enjoyed the location. We appreciate your choice to stay with us and look forward to welcoming you back for another wonderful stay.Best regards,Amata Patong Management

Dear Salman,Thank you for your kind words and for choosing to stay at Amata during your visit in December. We're thrilled to hear that our hotel met all your needs and that you had an excellent stay.We appreciate your understanding regarding the inconvenience with the room lock, and we're glad our staff could compensate for any time lost. It's great to hear that you enjoyed the improvements we've made since Covid, such as the new restaurant dining area and enhanced breakfast variety.We're also delighted to know that you've had a positive experience with the staff and that they provided you with the best room, contributing to your overall enjoyment.Thank you for your continued loyalty to Amata. We look forward to welcoming you back for many more enjoyable stays in the future.Best regards,Amata Patong Management

Dear Jayson,Thank you for taking the time to share your feedback about your stay with us. We appreciate your honest comments.We apologize for the disturbance caused by the nearby venue with heavy metal bands playing until the early hours. We understand the importance of a good night's sleep, and we regret any inconvenience this may have caused.On a positive note, we're glad to hear that you enjoyed the great breakfast. Your input is valuable, and we hope to have the opportunity to better meet your expectations in the future.Thank you for choosing our hotel, and we hope to welcome you back for an improved experience.Best regards,Amata Patong Management

Dear Nicolas,Thank you for sharing your feedback about your recent stay at our hotel. Thank you for your positive comments about our two beautiful swimming pools.However, we sincerely apologize for any shortcomings. Where you meet our staff If there is anything we can help with. Please notify us while you are staying at the hotel. So that we can solve the problem immediately. We will manage this internally to ensure our teams receive the training and support they need to develop their skills and professionalism.Thank you for choosing our hotel. And we look forward to the opportunity to provide you with even better experiences in the future. Best regards,Amata Patong Management

Dear Satoshi,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Elena,Thank you for taking the time to share your feedback. We sincerely appreciate your decision to stay at Amata Patong.We apologize for any inconvenience caused by the room not meeting your expectations. Upon thorough investigation with our team, we found that you wished to cancel the booking and request a refund. Unfortunately, due to high occupancy and the last-minute nature of the request, we regretfully had to decline, as the room was already reserved, making it challenging for us to resell.We understand that this may have led to some dissatisfaction during your stay, and for that, we sincerely apologize. We hope for the opportunity to welcome you again on your next visit to Phuket.Best regards,Amata Patong Management

Dear Jared,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Miriam,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

Dear Jacques,Thank you for sharing your positive feedback with us! We are delighted to hear that you had a good experience at our hotel and that our staff's service was helpful to you.Our team strives to provide excellent service, and it's always rewarding to receive recognition for their efforts. We look forward to the opportunity to host you again in the future. If there's anything you need or if you plan to visit us again, please don't hesitate to reach out.Thank you for choosing Amata Patong. We appreciate your patronage!Best regards,Amata Patong Management

Dear Maria,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Itnaam,Thank you for your kind words and positive feedback! We're delighted to hear that you had a memorable stay at our hotel.It's wonderful to know that you found the hotel staff kind and friendly, appreciated the very good location, and felt well taken care of in the always clean environment. We're honored that you would choose our hotel again for your future visits.We value your input and look forward to the pleasure of welcoming you back for another enjoyable stay.Thank you for choosing our hotel!Best regards,Amata Patong Management

Dear Gabriel,Thank you for taking the time to share your thoughts about your recent experience at our Amata Patong and for your kind words about our location and service. We would like to sincerely apologize for the inconvenience you experienced due to the noise during your visit. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Once again, we apologize for any inconvenience caused, and we want to assure you that we are committed to providing a positive and enjoyable experience for all our patrons.Thank you for your understanding, and we look forward to the opportunity to welcome you back in the future, providing you with an improved and more pleasant experience.Best regards,Amata Patong Management

Dear Simer,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us to continually improve our services.We're delighted to hear that you found our staff to be very helpful; their commitment to providing excellent customer service is a top priority for us. Your positive comments about our team are truly encouraging, and I will make sure to share your kind words with them.Regarding your feedback on the property, we sincerely value your insights. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we take your comments seriously. We are committed to making continuous improvements, and your feedback is invaluable in guiding our efforts.Once again, thank you for choosing Amata Patong, and we look forward to the opportunity to better meet your expectations in the future.Best regards,Amata Patong Management

Dear oreste,Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate your comments and are delighted to hear that you found our hotel conveniently located, just 5 minutes away from Bangla Road.Once again, thank you for choosing Amata Patong. We look forward to welcoming you back in the future and providing you with another enjoyable stay.Best regards,Amata Patong Management

Dear hampus,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Kannan,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Keigo,Thank you for bringing your concerns to our attention. We appreciate your feedback. Because it helps us to continually improve our services. and help our guests have a comfortable stayWe apologize for any inconvenience you may have experienced regarding the room condition and view from the standard room you reserved. Because the room reserved is a standard room, the balcony is small. We take your feedback seriously. And we are committed to resolving each issue that is raised.In terms of humidity, we appreciate your input. While there haven't been reports specifically mentioning this concern, we will conduct a thorough inspection of the room you stayed in to ensure that humidity levels are within acceptable standards. Additionally, we encourage guests to report any issues directly to our front desk during their stay for immediate attention.Once again, we apologize for any inconveniences you encountered, and we want to assure you that we are taking steps to address and rectify the issues you've raised. We value your patronage and hope to have the opportunity to welcome you back in the future to provide you with an improved and enjoyable experience.Best regards,Amata Patong Management

Dear Nicholas,Thank you for sharing your positive feedback about your recent stay with us! We are delighted to hear that you had a great experience and that you found several aspects of your stay to be enjoyable.It's fantastic to know that our location, spacious rooms, and helpful staff contributed to your positive impression. We're also pleased that you enjoyed the breakfast offerings.We look forward to the opportunity to welcome you back for another great stay in the future.Thank you for choosing us, and we hope to see you again soon!Best regards,Amata Patong Management

Dear Lee,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Robert,We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced, and we understand the importance of a comfortable and enjoyable stay for our guests.Regarding your concern about the room without window, we genuinely apologize for any confusion or disappointment stemming from the website content. We acknowledge that despite providing room photos depicting windowless accommodations, there may have been a lack of clarity. We are committed to ensuring that all future guests are provided with clear information about the room features. and the inconvenience you faced with the hot water supply in your room. We have investigated the issue, and as you correctly pointed out, our hot water system is interconnected with the cold water system. We have taken steps to ensure that our guests are informed upon check-in about the necessary procedure to activate the hot water in their rooms. We appreciate your kind words about our staff and the hotel's location. We're delighted to hear that you found our team friendly and enjoyed the convenience of our location. We hope to have the opportunity to welcome you back in the future for a much-improved stay.Best regards,Amata Patong Management

Dear Alan,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Brenda,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Brandon,Thank you for your positive feedback! We're delighted to hear that you had a great experience with us and that our staff contributed to making your stay enjoyable. We look forward to welcoming you back for another fantastic experience.Best regards,Amata Patong Management

Dear Ulysses,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Bayanmunkh,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata PatongWe look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Timmi,Thank you for your feedback. We appreciate your suggestion to noise-proof the balcony doors. We will certainly take this into consideration as we strive to enhance our guests' experience. Your input is valuable to us, and we hope to welcome you back for an even more enjoyable stay in the future. Best regards,Amata Patong Management

Dear Haruka,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at The Marina Phuket.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear H,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear BryanThank you for taking the time to share your thoughts with us. We appreciate your feedback on our property and convenient location. However, we deeply regret learning about the challenges you faced during your stay.We sincerely apologize for any inconvenience caused by staff issues. After verifying with our team, we acknowledge the double charge for room service and have initiated the refund process. We apologize for this oversight and have reached out to you directly to process the refund since the date we were made aware of the issue.Regarding laundry services, we would like to inform you that our hotel does provide laundry services for guests. You can directly contact the front desk for assistance. As for the initial lack of air conditioning in your room, we understand the importance of a smooth and enjoyable experience for our guests. We regret that we did not meet your expectations initially.Please be assured that we take your feedback seriously, and we will address these concerns with our team to ensure such incidents do not occur in the future. We sincerely apologize for the inconvenience caused and hope to have the opportunity to welcome you back in the future, providing the exceptional service you deserve.Best Regards,Amata Patong Management Team

Dear LionelThank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel, we are pleased to hear that our hotel's location and pricing met your expectations.We are particularly concerned about the smell of mold in your room, we have immediately initiated a thorough inspection of the room to address and rectify this issue to ensure that it does not recur in the future. Regarding the pool area and lounge chairs, we apologize for any discomfort you experienced. We will assess the condition of the lounge chairs and make any necessary improvements to ensure our guests' comfort and safety.We appreciate your feedback on our happy hour cocktails and the quality of the beef baguette. Rest assured, our food and beverage team will review the recipes and make necessary adjustments to improve the taste and quality of our offerings.Once again, thank you for sharing your thoughts with us. We take your feedback seriously. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Amata Patong Management

Dear Graeme,Thank you so much for your review, we really appreciate you being our guest. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management