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Opiniones de Hilton Garden Inn Pittsburgh University Place

3 out of 5
Hilton Garden Inn Pittsburgh University Place
3454 Forbes Ave, Pittsburgh, PA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 540 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 296 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1001 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rodolfo maximiliano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ok
Se hospedó 1 noche en diciembre de 2023
Respuesta de HGI Pittsburgh University Place, el 13 feb. 2024
Thank you for your great review!

10/10 Excelente

CARLOS

Le gustó: Limpieza y condiciones de la propiedad
Nada
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfecta ubicación, amables todo el personal, limpieza con las nuevas reglas de higiene!
Se hospedó 1 noche en abril de 2021
Respuesta de Hilton Garden Inn, el 5 abr. 2021
Thank you for staying with us and sharing your feedback, especially regarding our staff and cleanliness! We appreciate you giving us the opportunity to serve you, and your understanding about our operational limitations regarding COVID-19. We are so glad you enjoyed your experience and hope to see you again in the future!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atención y limpieza . Bien ubicado, servicios suficientes
Se hospedó 2 noches en enero de 2020
Respuesta de Morgan, el 3 feb. 2020
Thank you for staying with us and sharing your feedback. We are thrilled to see you enjoyed your experience and hope to see you again in the future!

10/10 Excelente

Olga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Localización
Walking distance para ver las universidades!! Súper bien localizado.
Se hospedó 3 noches en abril de 2019
Respuesta de Morgan, el 17 abr. 2019
Thank you for your feedback. We are thrilled to see you enjoyed your experience and we hope to see you again in the future!

8/10 Bueno

Pablo Cesar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen lugar, muy recomendable
Estancia adecuada para quedarse en Pittsburgh, tiene lo basico pára una estancia comoda y tranquila.
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Luis

Comida muy buena, ubicación ideal. Falta algo de mantenimiento a la habitación.
Se hospedó 7 noches en agosto de 2018
Respuesta de HGI Pittsburgh Univ Place, el 28 ago. 2018
Thank you for scoring our hotel so highly! We look forward to seeing you again when your travels bring you back to Oakland!

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was clean, service was fast and friendly. Valet service speedy.
Se hospedó 1 noche en abril de 2024
Respuesta de Maddie , el 22 abr. 2024
Thank you for your feedback on your recent stay! I appreciate your kind words about our service here and we hope to see you again in the future!

10/10 Excelente

Flavia, Bethesda

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very pleased with our short stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Maddie , el 22 abr. 2024
Thank you for your feedback! I am glad to hear that you enjoyed your stay. We hope to see you again soon.

6/10 Aceptable

Serguei, Bothell

Viaje de negocios
My main concern was, that housekeeping not available daily, front desk told me - every other day, also breakfast in the Hotel was not very good it all.
Se hospedó 3 noches en abril de 2024
Respuesta de Maddie , el 22 abr. 2024
Thank you for your feedback! Our housekeeping is every other day, but we can provide daily service upon request. I am sorry you did not enjoy our breakfast; I will make sure to pass this feedback along to our team. I hope if you choose to stay with us again, we can provide a much better experience for you.

4/10 Malo

Shuangbao

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The room needs upgrade. Noise AC and windows cannot open.
Se hospedó 3 noches en abril de 2024
Respuesta de JC, el 19 abr. 2024
Thank you for your comments regarding your recent stay at the Hilton Garden Inn. We are in the beginning stages of planning for a renovation and couldn't be more excited! We will look into the noise concern and want to thank you for bringing this to our attention. Wishing you a wonderful weekend,

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Maddie , el 17 abr. 2024
Thank you for your feedback! We are glad that you enjoyed your stay with us and hope to see you again.

2/10 Terrible

Romany

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk guys was very mean. It's not friendly at all and the price way too much. Then what worth it We are not happy at all do not recommended to anyone
Se hospedó 1 noche en abril de 2024
Respuesta de Maddie , el 17 abr. 2024
Thank you for your feedback. I apologize for the interaction you had when you checked in to the hotel. I will be discussing this with our front desk team because we always want to provide a friendly environment for our guests. I hope if you choose to stay with us again, we can provide a much better stay for you.

10/10 Excelente

Paul

Se hospedó 1 noche en abril de 2024
Respuesta de Maddie , el 23 abr. 2024
Thank you for your feedback! I am glad you had an enjoyable experience.

10/10 Excelente

paula

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the cleanliness of the hotel, a very walkable area, the only thing would be that you have to pay for the breakfast and parking. Nevertheless, will definitely be coming back, especially to visit my daughter at university.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 6 abr. 2024
Thank you so much for your kind comments about our hotel. There are other self-park options in the area and our front desk has a list of them at the desk if you ever need it. We are looking forward to seeing you again!

8/10 Bueno

Mai

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
I don’t like that I have to pay to park at the hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 1 abr. 2024
Thank you for your feedback on your recent stay. Unfortunately, the only parking we offer at the hotel is the valet parking, but there are other parking options available in the area if you were to stay with us again. Our front desk is more than happy to provide you with a list of parking options around our hotel.

10/10 Excelente

sue

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de Nathan, el 30 mar. 2024
Thank you for taking the time to leave us a review after your recent stay with us. It's always good to see a guest had a great experience at our hotel. We look forward to hosting you again in the near future!

10/10 Excelente

Melissa, Martinsburg

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No parking for SUV but other than that it was a great place to stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 30 mar. 2024
Thank you for your feedback!

6/10 Aceptable

?

Viaje familiar
Le gustó: Servicios
Good choice if you visit Pittsburgh University or Carnegie Mellon university
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 29 mar. 2024
Thank you so much for your feedback! We hope that you enjoyed your stay with us.

8/10 Bueno

Alexandria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was fairly clean but the on-site parking was $30 a night which was a bit of an unexpected cost, and the valets were not the most polite. Room was a bit smaller than expected and there was no information about the amenities in the room nor were we informed at check in about dining options at the hotel you had to ask. Would also have loved a fan in the bathroom and a bathroom door that wasn’t so heavy we had to prop it open with a table to be able to speak to each other while getting ready! Worked for a brief stay and was easy to get where we needed to go but I probably won’t be returning to this location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 28 mar. 2024
Thank you so much for providing us with feedback on your recent stay. We will be passing this information along to discuss with our team.

10/10 Excelente

Frank

Viaje familiar
Completely satisfied except for having to pay for parking. I’ve traveled a lot and this is the first time I had to pay for parking. Would have been nice to know before booking!
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 28 mar. 2024
Thank you for your feedback. We will be passing this information along to discuss with our team.

10/10 Excelente

James

Viaje en pareja
We liked the valet parking, in room refrigerator, coffee maker, microwave wave. We missed the individual bathroom amenities, including the shower cap-all precovid amenities. Only the bar/ grill was open with a not very interesting menu to us. Sam, an excellent server, was doing everything by herself.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 23 mar. 2024
Thank you for your feedback. We will be discussing this information with our team.

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay in Oakland a lot but this was my first time in this hotel, and I was impressed! One of the best places to stay - closer than anything else to convenient dining options. Valet-only parking is a little annoying but there is a garage a block or so away that you can park in 24 hours.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 20 mar. 2024
Thank you so much for your feedback. We are glad that you enjoyed your time here with us. We hope to see you again in the future!

8/10 Bueno

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel and staff were great overall. Room was clean and comfortable. But traffic noise from Forbes Avenue was definitely noticeable and at times, loud. Bathtub drain piece was not working.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jill Curry, el 19 mar. 2024
Thank you for sharing comments regarding your experience at our hotel after your visit. We appreciate the feedback and will follow up on the items that need attention in the room. Appreciate your business. Thanks again!

10/10 Excelente

Rezarta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had breakfast at the lobby great service and delicious food.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 19 mar. 2024
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access to everything around Pitt. Clean, friendly and convenient. Was able to park on street for a more affordable rate then the valet. Would stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie, el 19 mar. 2024
Thank you for your feedback! We are so glad that you enjoyed your stay with us.

10/10 Excelente

Santo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was in walking distance to campus . Rooms a bit outdated but clean and comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 18 mar. 2024
Thank you for providing us with feedback!

8/10 Bueno

Eric, Lake Forest

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 18 mar. 2024
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 Excelente

Cee

Se hospedó 3 noches en marzo de 2024
Respuesta de Maddie , el 6 abr. 2024
We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excelente

Edu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Very courteous staff, clean environment & quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 14 mar. 2024
Thanks for your feedback! We are glad you enjoyed your stay.

10/10 Excelente

Marla

Le gustó: Condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Maddie , el 14 mar. 2024
Thank you for your feedback.

8/10 Bueno

Haylee

Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 1 abr. 2024
Thank you for your feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 11 mar. 2024
Thanks for your feedback. We are glad you enjoyed your stay!

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicios, condiciones de la propiedad
Everyone was nice, the room was clean. I just do t like the $30 to park and that it has to valet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 9 mar. 2024
Thank you for your feedback! We will be sharing this with our team.

10/10 Excelente

Mendie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time staying at this location. Liked the location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 8 mar. 2024
Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 Excelente

Rafael

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did not feel clean, but the worst part was having to tag along luggage through stairs..up or down.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maddie , el 5 mar. 2024
Thank you for your feedback on your recent stay. I am sorry to hear that you did not have a good experience with us. I will be passing this information along to discuss with our team. I hope if you choose us again, we can provide a much better experience for you.

10/10 Excelente

Jasen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed at this hotel to meet family in the city. Room and bathroom were spacious and clean. Staff were professional and helpful.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maddie , el 4 mar. 2024
Thanks for your feedback! We are glad you enjoyed your stay.

10/10 Excelente

Amala

Se hospedó 1 noche en febrero de 2024
Respuesta de Maddie , el 20 mar. 2024
Thank you for your feedback! We are glad that you enjoyed your stay with us.

10/10 Excelente

Santo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe and close to campus
Se hospedó 1 noche en febrero de 2024
Respuesta de Maddie , el 27 feb. 2024
Thank you for your feedback on your most recent stay. We are glad that you enjoyed your time with us.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Maddie , el 27 feb. 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Aceptable

Lindsay

Le gustó: Servicio y personal y servicios
The staff was very kind and drink service was excellent! Good value for a place to spend the night - would have liked a cleaner room though… bed was comfortable. The room was pretty worn and a bit dirty.
Se hospedó 1 noche en febrero de 2024
Respuesta de Maddie , el 27 feb. 2024
Thank you for your feedback on your most recent stay. I will make sure to pass along your feedback to the necessary departments. We hope to see you again in the future.

10/10 Excelente

linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff
Se hospedó 4 noches en febrero de 2024
Respuesta de Maddie , el 20 feb. 2024
Thank you for your feedback on your recent stay. We are so glad you enjoyed your time with us at the Hilton Garden Inn. We hope to see you again in the future.

10/10 Excelente

Mechthild

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved that I was within walking distance of the university of Pittsburgh.
Se hospedó 1 noche en febrero de 2024
Respuesta de Maddie , el 19 feb. 2024
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us.

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de HGI Pittsburgh University Place, el 13 feb. 2024
Thank you for our 5 out of 5 rating!

8/10 Bueno

Eric

Le gustó: Limpieza y servicio y personal
Good property
Se hospedó 2 noches en febrero de 2024
Respuesta de Maddie, el 12 feb. 2024
We are glad to hear you enjoyed your stay!

6/10 Aceptable

larry

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Maddie , el 12 feb. 2024
Thank you for your feedback on your recent stay.

8/10 Bueno

Denise

Se hospedó 2 noches en enero de 2024
Respuesta de Maddie , el 20 mar. 2024
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Maddie, el 29 ene. 2024
I am so glad to hear you enjoyed your stay.

10/10 Excelente

Christy, Fairport

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location to campus.
Se hospedó 1 noche en enero de 2024
Respuesta de Maddie, el 28 ene. 2024
Thank you for providing feedback on your most recent stay! I am glad you enjoyed your stay.

10/10 Excelente

Wei

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Maddie , el 21 ene. 2024
Thank you leaving a review! We are glad you enjoyed your stay.