Muchas Gracias!!

Thank you for the great review!

Gracias por estar con nosotros. Nuestra tarifa de servicio al huésped no está cubierta con su reserva en línea y debería haberse anotado en el resumen de confirmación proporcionado por el sitio de reserva. Nos aseguraremos de confirmar que esta tarifa aún se está divulgando en el momento de la reserva y la dirección si no es así. Nuestro lobby es para todos nuestros huéspedes todo el tiempo. Las inclusiones de la tarifa de Amenidad para invitados se pueden encontrar en nuestro sitio web.

Steven, thank you for your positive remarks. At The Royal Sonesta Portland Downtown, we're delighted to hear about your efficient check-in process and the stellar service provided by our team members. Your feedback is greatly appreciated. We can't wait to welcome you back!

Todd, thank you for choosing The Royal Sonesta Portland Downtown and rating us so highly. We're thrilled to see you had a delightful stay and look forward to welcoming you again soon.

Ben, it's splendid to hear you found The Royal Sonesta Portland Downtown to be creatively designed and your room pleasing. We appreciate your feedback and eagerly anticipate your return.

Thank you for this excellent rating, Marisa!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The Royal Sonesta Portland Downtown! We'd love to host you again someday for yet another unforgettable visit.

Ravinder, thank you for your uplifting words! We're thrilled to hear your interactions with our team members at The Royal Sonesta Portland Downtown contributed to a wonderful stay. It's always a pleasure to know that our beautifully designed rooms and amenities enhanced your experience. We are excited to welcome you back for another enjoyable visit in the future!

Erin, it's fantastic to hear that you loved your stay at The Royal Sonesta Portland Downtown. Our team members strive to create a wonderful experience for all our guests. We are excited to welcome you back in the future.

Danielle, it's always a joy to read such positive comments about The Royal Sonesta Portland Downtown. We are thrilled you admire our beautifully-kept property and found our team members delightful. We eagerly anticipate your return, so we can provide another memorable experience for you.

John, we're thrilled you enjoyed your stay at The Royal Sonesta Portland Downtown. It's great to hear you appreciated our team members at the desk and found our rooms to be well-appointed and roomy. Your recommendation means a lot to us. We look forward to welcoming you back soon.

Philip, it's great to see you had a pleasing experience at The Royal Sonesta Portland Downtown. We appreciate your rating and hope to welcome you back in the near future. Thanks for choosing us for your stay in Portland.

William, thank you for recognizing The Royal Sonesta Portland Downtown's allure, enhanced by its distinct and appealing style. We are glad you appreciated our spacious accommodations, convenient parking, and exceptional value. We commend our team members for assisting in making your stay enjoyable. Looking forward to welcoming you back for another delightful visit.

David, it's delightful to hear that you had an enjoyable stay at The Royal Sonesta Portland Downtown. We're glad you were able to appreciate our property's amenities such as the piano, fireplace, and our generous breakfast offerings. It thrills us to hear you found our morning coffee perfect for starting your day.We've taken note of your comments regarding the mattress and the sliding doors in your suite. Rest assured it's our priority to maintain a comfortable environment for all our guests.Your kind words about Nikki and our front desk colleagues are heartwarming. Everyone here strives to make our space welcoming and it's wonderful to note that their efforts made an impression.We anticipate your next visit and appreciate your recommendation. Thank you for sharing your feedback.

Jeff, it's terrific to hear that you enjoyed the aesthetic appeal and prime location of The Royal Sonesta Portland Downtown. We always strive to provide a welcoming environment for our guests to enjoy during their stay. We hope to welcome you back in the future.

Ivy, it's delightful to hear that you had a wonderful experience at The Royal Sonesta Portland Downtown. We genuinely appreciate your feedback and we're glad we could meet your expectations. We look forward to your next visit. Safe travels until then.

Laarni, we're delighted to hear about your great experience at The Royal Sonesta Portland Downtown. Our dedicated team members always strive to maintain an immaculate setup and provide welcoming service. While we understand your concerns about areas outside of our premises, please know that the safety of our guests is highly important to us. It's also wonderful to hear you were able to enjoy the local dining options around us. We hope to have the opportunity to welcome you back in the future.

Gavi, we're thrilled to hear that you had a fantastic experience at The Royal Sonesta Portland Downtown. It’s wonderful to learn that you found our central location convenient with lots of dining options around. We hope to be your host again on your next visit. Thank you for choosing and reviewing us on Expedia.

Peter, thank you for your detailed feedback on The Royal Sonesta Portland Downtown. We're pleased to hear you appreciate the distinctive charm of our suites. We're glad you enjoyed the grab-and-go breakfast option, however, we apologize if the resort fee was not clearer upon booking. We are continuously looking for ways to enhance our guests' experience, and we appreciate your suggestions. Regarding the restaurant, parking, and daily housekeeping, we highly appreciate your feedback and will take it into consideration. We are thrilled to have you as a repeated guest and look forward to welcoming you back on your next visit.

David, we're so pleased you enjoyed your stay at The Royal Sonesta Portland Downtown. Your recognition of our distinctive style is much appreciated. We look forward to your return.

Jenny, thank you for your rating of The Royal Sonesta Portland Downtown. It's great to see you enjoyed your visit. We strive to provide our guests with a memorable experience and we're delighted we were able to achieve this for you. We look forward to welcoming you back in the future.

Marc, it's wonderful to see you enjoyed your stay at The Royal Sonesta Portland Downtown. We're grateful for your rating and would be thrilled to welcome you back for another memorable visit in the future. Thanks for choosing us for your stay.

Thomas, thank you for your high rating of The Royal Sonesta Portland Downtown. It's a pleasure to see that you had a fantastic stay. We appreciate you selecting our hotel and we hope to serve you again soon.

Shauna, thanks for choosing The Royal Sonesta Portland Downtown and leaving a rating. We anticipate your next visit for a chance to make your experience even more enjoyable.

Gregory, thank you for sharing your amazing experience at The Royal Sonesta Portland Downtown. It's fantastic to know you enjoyed our convenient location and the attentive service from our team members in our venerable property. We anticipate your next visit, eager to provide yet another unforgettable stay.

Deanna, it's wonderful to hear that you appreciated the unique decor at The Royal Sonesta Portland Downtown. We're glad you found the room spacious and our team members friendly.Regarding your concerns, we aim to provide a comfortable stay for all our guests and apologize if some aspects did not meet your expectations. The location of our establishment offers a unique blend of experiences, although we understand everyone's perception of the surroundings differs. Additionally, we acknowledge your feedback about the parking and room cleanliness. Rest assured, we are committed to continuous improvement for the satisfaction of our guests. Thank you for sharing your perspective, and we hope to welcome you back in the future.

Sandeep, it's a delight to know you had a five-star experience at The Royal Sonesta Portland Downtown. We always strive to offer a top-notch service and it's wonderful to see this reflected in your rating. We thank you for choosing us for your stay and look forward to welcoming you back in the future.

Treena, it's valuable to learn about your recent experience with us. It's pleasing to know you appreciated the unique ambiance and spaciousness of your room. On the topic of fees, we strive for transparency and regret any misunderstandings regarding parking charges. Similarly, we regret any inconvenience regarding housekeeping. For longer stays, we typically schedule refresh services every few days for sustainability purposes, though our team members are always available upon request. We appreciate your feedback, we're continuously looking for ways to improve services for our guests.

Thank you for the 5 out of 5 rating, Josh!We're thrilled to see how much you enjoyed staying at The Royal Sonesta Portland Downtown. We look forward to hosting you again in the near future! Thank you again for sharing.

Wendy, thank you for choosing The Royal Sonesta Portland Downtown. We're thrilled you had an excellent stay, and we look forward to your return visit. Safe travels until then!

Adam, we appreciate your feedback regarding unexpected fees and car parking rates. We ensure transparency with all charges, and we're sorry if there was confusion. For the best available rates and offers in the future, it's recommended to review all information available at the time of booking. Regardless, your comments are valuable, and they help us improve our guests' experience.

Jaclyn, it's regrettable to learn about the issues you faced during your stay, including the bathroom tub and the cleanliness of the replacement room. We understand that these experiences, including the room mix-up, may have tarnished your overall impression of our hotel. We take such matters very seriously and would like to reassure you that we have already taken steps to avoid such situations in the future. It's definitely not indicative of the experience we aim to provide. While we can't change your past stay, we hope for another opportunity to deliver a service that aligns better with our commitment to hospitality.

Christopher, it's regrettable that certain aspects of your stay didn't live up to expectations. We appreciate your enjoyment of our morning meals and public spaces. We're also sorry you encountered trouble with some room facilities and our valet service. We always strive to deliver prompt and efficient services. Know that we take feedback like this into account as we look for ways to improve the guest experience. We hope for another chance to provide a more satisfying stay in the future.

Thanks for the fantastic rating, Rebekah!It's outstanding we could exceed your expectations during your stay at The Royal Sonesta Portland Downtown. We're all looking forward to your next stay with us.

Thank you for the 4/5 rating, Paula!We are excited to see that you had an enjoyable experience at The Royal Sonesta Portland Downtown. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

Jolvin, it brings us joy knowing that you found The Royal Sonesta Portland Downtown to be excellent and in a convenient location. We understand your concerns about the extra charges. They're necessary to maintain our high standard of services and amenities. We hope it didn't overshadow your enjoyable experience and looking forward to welcoming you back.

Kagan, we're thrilled you appreciated the decor at The Royal Sonesta Portland Downtown. Our goal is to create a pleasant atmosphere for our guests. We hope to welcome you again in the near future.

Michael, it's certainly delightful to hear about your repeated visits to The Royal Sonesta Portland Downtown. We're heartened that its convenient location suits your needs. We believe Portland truly has much to offer, and we're thrilled to provide accommodations amidst its unique fabric. We hope to have the pleasure of welcoming you back during your next visit. Safe travels!

Kory, it's wonderful to hear that you enjoyed your stay at The Royal Sonesta Portland Downtown. We pride ourselves on our unique hotel that offers a chic atmosphere and our friendly team is always eager to assist. Our valet service aims to provide convenience to our guests and we trust it was helpful despite the cost. Thank you for your recommendation, and we're thrilled you appreciated our prime location. We look forward to welcoming you back.

Taryn, the Royal Sonesta Portland Downtown appreciates your wonderful comments! We're thrilled that our prime location, welcoming team members, and comfortable, royal-inspired rooms continue to impress you. Hearing that you always choose us when returning to your old stomping grounds truly means a lot. Until next time!

Melissa, it's regrettable to hear about your recent experience. We understand your disappointment regarding the condition of the rooms and the unwanted odors you encountered. Also, we acknowledge your frustration with the charges for valet parking and the resort fee as well as difficulties you handled with a business debit card transaction. While we always strive to provide a pleasant stay, it seems we fell short this time. We appreciate your feedback as it reveals areas that require our attention and improvement. Please accept our sincerest apologies. We hope you'll allow us another chance to welcome you and demonstrate our commitment to creating an enjoyable experience for our guests.

Angela, thank you for staying with us at The Royal Sonesta Portland Downtown. A rating of four out of five suggests your visit was enjoyable overall. We would be very happy to welcome you back and strive to make your next stay even more impressive. Safe travels until then!

Alex, it's concerning to hear about your experience as your comfort and safety are our topmost priorities. Your description is noted and we'd like to assure you that we're taking these allegations very seriously. We apologize not meeting your expectations, and we appreciate you bringing these concerns to our attention. Rest assured, we continuously strive to improve our services and guest experience.

Eric, it's promising to hear that you appreciated our hotel. Regarding the locale, we're situated in a bustling urban environment, which can present its own diverse set of circumstances. As for the valet parking, our dedicated team members genuinely strive for swift service. We've taken your remarks onboard, and we're committed to making continuous improvements. We hope you give us another opportunity to serve you even better in the future.

Peter, thank you for your continued loyalty to The Royal Sonesta Portland Downtown over the years. It's gratifying to know you appreciate the spaciousness of our suites and their features. Please pardon any inconvenience due to the temporary restaurant renovations. Regarding the amenities charge, it includes a myriad of extras that we believe add value to our guests' stays. We're sorry to hear about the housekeeping concerns and we'll ensure this matter is discussed with our team. With regards to parking, we try to offer competitive rates and appreciate your tips for alternative parking solutions. We hope your next stay will exceed your expectations.

Levoy, thank you for your rating. We're thrilled to know you had a great stay at The Royal Sonesta Portland Downtown. We hope to see you again soon for another exceptional visit.

Connor, thank you for the glowing review! The Royal Sonesta Portland Downtown team takes pride in delivering exceptional service. We're thrilled you had a wonderful experience and look forward to hosting you again during your future visits.

Thanks Connor ! We loved having you with us.

Paula, it's clear your stay didn't meet the level of comfort you expected and we truly regret to hear that. Our team members work hard to provide a pleasant and warm experience for all our guests. It's disheartening that you experienced chilly temperatures instead. We always aim to resolve any concerns during the stay itself and we're sorry we fell short this time. We strive to provide valuable service for the price and we're sorry if you felt this wasn't the case. Your feedback is pivotal in helping us improve for the future. We sincerely hope you consider giving us another chance to deliver a better experience.

Jennifer, we sincerely appreciate your feedback. It's regrettable to hear about your recent experience with the temperature control and our team members. We assure you, our team is committed to delivering high-quality services to all our guests. In response to your comments about our amenities, we continue to refine and improve based on guest feedback. We're disappointed that you found our breakfast selection underwhelming. Our team always aims to offer diverse and enjoyable options. We're devoted to preserving the authentic charm of our facility and enhancing the guest experience. Your insight is valuable for us. We invite you to revisit us in the future for a refreshed experience.