Vista frontal de la propiedad por la tarde o noche

Opiniones de Oxford Suites Portland - Jantzen Beach

3 out of 5
Oxford Suites Portland - Jantzen Beach
12226 N JANTZEN DRIVE, Portland, OR

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 705 de 1065 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 1065 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 1065 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 1065 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 1065 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis, Tillamook

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

myriam

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rente el hotel por dos noches y el segundo día nos levantamos temprano para ir a la playa y cuando regresamos habían “limpiado” el cuarto y robaron mi cadena de oro que tenía en una mesa el hotel solo dijo sorry y no iso nada más al respecto. 😡😡😡😡
Se hospedó 2 noches en agosto de 2023
Respuesta de Grant N Evening Manager, el 8 ago. 2023
Hello Myriam, I do apologize that we were not able to locate the necklace that was left behind, I can assure you that a full investigation was launched and completed, but it did not find any evidence that this theft occurred.

10/10 Excelente

Mijail

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

MIGUEL

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel
Se hospedó 1 noche en agosto de 2022
Respuesta de Oxford Staff, el 27 ago. 2022
Thank you for reviewing your stay! We're delighted you enjoyed it! Thank you for choosing Oxford Suites!

10/10 Excelente

Crescencio

Se hospedó 1 noche en mayo de 2022
Respuesta de Oxford Staff, el 14 jun. 2022
Thank you for your positive review! We hope to see you next time!

10/10 Excelente

claudia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El desayuno muy riko
Se hospedó 1 noche en septiembre de 2021
Respuesta de Rachel - Front Office Manager, el 23 sept. 2021
Hola Claudia, gracias por tu comentario. Nos alegra que haya disfrutado de su estancia y de nuestras opciones de desayuno. ¡Esperamos que se quede con nosotros de nuevo pronto! Saludos amables, Rachel

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicios
Personal en el lobby no capacitado. Demoraron 20 min en encontrar una reserva. Desestimaron q mis padres q no hablan ingles tuviesen una reserva.
Se hospedó 1 noche en junio de 2021
Respuesta de Rachel - Front Office Manager, el 11 jul. 2021
Hola, Estoy increíblemente sentimos por su experiencia en nuestra propiedad. Si desea discutir este asunto más a fondo, por favor telefono en contacto conmigo personalmente en el hotel. Espero sinceramente que esta experiencia no le impida quedarse con nosotros de nuevo en el futuro. Atentamente,

8/10 Bueno

Jandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good service
Se hospedó 1 noche en mayo de 2021
Respuesta de CF, el 20 may. 2021
Thank you Jandy, we are glad you enjoyed your stay and our team's service. We hope to have you back again in the future!

10/10 Excelente

Ginger

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Central elevator was under repair, I’m sure the situation will be remedied quickly. One of our group had mobility issues to it was an inconvenience, there are was another elevator in the lobby we utilized instead. Great handicap parking with several zones of easy access to rooms. Food on-site was great because we could order ahead and I could go pickup when he didn’t feel like going out for dinner. Great staff as well, everyone was friendly.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Joy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The staff was ver friendly and welcoming. I liked that you could order food and a drink from the bar area. Nice breakfast selection.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Todd, Los Angeles

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My 2nd time staying at the Oxford Suites Portland and I love it there. Clean, comfortable, spacious rooms, well equipped with microwave, mini-fridge, etc. The beds are comfy and they don't skimp on pillows like some other places. The complimentary breakfast bar is no joke (there's even and omlette bar), but I wish they had a few more plant-based options. It would be awesome if you could get a Just Egg (or similar) omlette and a Beyond breakfast sausage.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Travis, Kennewick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Joel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Run down on the outside very nice inside nice staff, clean good breakfast would stay again
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 17 abr. 2024
Hello, Joel, Thank you for your review as it helps us to provide the exceptional experience that is our goal. We are glad to hear you had good customer service and a good experience at breakfast. We will pass along your concerns about our exterior to the appropriate department for improvement purposes. As always, we invite you to stay with us again. Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Josh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kayley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and everyone is super friendly
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Xing Xian, Seattle

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Oxford doesn't disappoint, always nice every one I have ever stayed at
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, attentive staff, great location
Se hospedó 1 noche en abril de 2024

10/10 Excelente

LaDonna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ana, Sara. And all the other front desk staff are amazing! Love staying at this hotel. The only thing i would like to see is bacon for breakfast. I was here monday thur friday and no bacon. Very disappointed. It was sausage everyday which I can't eat.
Se hospedó 4 noches en abril de 2024
Respuesta de gm, el 8 abr. 2024
Hello LaDonna!Thank you for staying with us- again! We are always delighted to welcome you back to Portland. Thank you for sharing the feedback about Ana & Sarah! We will share with them both :) I am so sorry we didn't have bacon at breakfast during your stay- we do try to vary the meat options but clearly missed an opportunity last week during your stay. We strive to do better each visit and hope to see you again soon for an even better experience!Dante Ortiz, General Manager

6/10 Aceptable

Scott, sequim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place is nice. However the food at the buffet was just average. The eggs were lacking. I’m pretty sure powered. But overall not a bad place.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 8 abr. 2024
Scott, Thank you for taking time to share about your experience at our Portland Oxford Suites. I am sorry to hear you did not have an excellent experience at our breakfast. We stive to exceed expectations and hope you will give us another visit on a future trip. We are proud to use fresh eggs and when possible, make omelets customized for our guests. Safe travels and again, thank you for sharing your feedback!Dante Ortiz, General Manager

8/10 Bueno

Liza C

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 8 abr. 2024
Thank you Liza for taking time to leave us a review about your recent visit to Oxford Suites! We hope to welcome you back on future visits to Portland. If you have any feedback on how we can make the next experience exceptional, please reach out at any time!Dante Ortiz, General Manager

10/10 Excelente

Erica, Gresham

Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 8 abr. 2024
Erica thank you so much for the 5 star review! We are delighted you had a great stay in Portland and look forward to welcoming you back to Oxford Suites on many future travels. Best wishes, Dante Ortiz, General Manager

8/10 Bueno

Monique

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Chris, Vancouver

Viaje en pareja
No le gustó: Limpieza
Check in and out was smoothe. Room was spacious. Our first issue was the fire alarm that went off as we were getting ready in the morning requiring evacuation. Then arriving at the free breakfast 45 minutes before it was scheduled to close and having nothing to choose from, coffee but no creamer and empty juice dispensers. We returned late in the evening and my wife tried entering the lobby but didnt have her key card. The guy working the front desk just looked at her and went back to what he was doing. We won’t be staying there again.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 3 noches en marzo de 2024
Respuesta de gm, el 8 abr. 2024
Lisa, Thank you so much for leaving us a 5 star review, and the praise for our team members! We love our team and know customer service is the pinnacle of a great hotel stay. Thank you again for taking time to share your experience; travel safely and come back soon!Dante Ortiz, General Manager

10/10 Excelente

Elaine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The young man who checked us in was exceptionally good. We booked another night after that and seeing our room.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 8 abr. 2024
Hello Elaine, Thank you very much for taking time to recognize our team and the experience you had with us at Oxford Suites. We are delighted to hear you had a great experience at the check in and that you liked the stay enough to stay with us longer. Safe travels, and please come back to visit us in Portland again soon!Dante Ortiz, General Manager

8/10 Bueno

Favi

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Zenia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was excellent. The breakfast was delicious, the pool was great, free parking and comfy beds. The location was excellent, we were a 5 min drive from many stores and very close to the freeway entrance but still nice and quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 7 abr. 2024
Hello, Zenia. Thank you for your kind words! We are happy to hear that you enjoyed your stay at Oxford Suites Portland and hope to have you stay with us again soon! Thanks for the feedback on your breakfast and beds- we will absolutely pass along the the team members!Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Cooper

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hospitality
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 7 abr. 2024
Hello, Cooper,Thank you for taking the time to leave us a 5 star review. We are so glad you enjoyed your stay in Portland, and look forward to welcoming you back next time! Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 7 abr. 2024
Hello, Jessica Thank you for taking the time to leave us a 5 star review. We are so glad you enjoyed your stay in Portland and hope to be welcoming you back next time! Sincerely, Dante Ortiz, General Manager

6/10 Aceptable

Vernon

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Noisy air conditioner, broken elevator, broken ice machine, power out for several hours, staff argued with me when I asked for my room to be cleaned and said they were too busy with checkouts to do that for me. On the plus side, several staff were friendly and greeted me by name. Breakfast area was absolutely trashed and no one seemed interested in cleaning it up. Also most of the food and breakfast supplies were depleted and not refilled.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

KIFLEMARIAM

Le gustó: Condiciones de la propiedad
The staff who check-in are welcome people.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Hello, KiflemariaMThank you for your kind words about our front desk team! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope we can wow you on the entire experience, next time you're in Portland.Sincerely, Dante Ortiz, General Manager

8/10 Bueno

Joanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 7 abr. 2024
Hello, Joanna, Thank you for your review! We are happy to hear that you enjoyed your stay at Oxford Suites Janzten Beach and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Heather

Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 17 abr. 2024
Hello, Heather, Thank you for taking the time to leave us a 5 star review! We are thrilled to hear you enjoyed your stay in Portland, and we hope to welcome you back next time! Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Kar Chow

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent !
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Hello, Kar Chow. Thank you for the EXCELLENT review! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

6/10 Aceptable

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice rooms, easy parking, sketchy area
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Hello, Matthew,Thank you for your review and leaving feedback on your experience, as it helps us to provide the exceptional experience that is our goal. Your concerns about the area have been passed on to the appropriate department for review purposes. As always, we invite you to stay with us again and hope the experience inside our hotel outweighs the neighborhood!Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Deon Watson

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It’s a perfect location with multiple dining options
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 26 mar. 2024
Hello, Deon, Thank you for your kind words! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach and hope to have you stay with us again soon! We hope you enjoyed the food and beverage experience and can't wait to serve you again! :)Sincerely, Dante Ortiz, General Manager

10/10 Excelente

KUMAR

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 8 abr. 2024
Hello Kumar, Thank you so much for leaving us a 5 star review! We are glad to hear you had a great experience in Portland. We hope to welcome you back to our many Oxford Suites locations for future travels!Dante Ortiz, General Manager

6/10 Aceptable

Kirisimasi K

No le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Dante, el 14 mar. 2024
Thank you for taking time to leave us a review for your recent stay at our Oxford Suites Portland! We hope you enjoyed all our amenities, and if you have any details you'd like to share to help us improve, please let us know!Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Dallas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Dante, el 14 mar. 2024
Dallas thank you for the 5 star review! We are glad everything was great for your stay and experience at our Oxford Suites Jantzen Beach hotel. Please come back and visit us on your next trip through Portland!Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I THOUGHT THE SUITES WERE AN EXCELLENT VALUE; ENJOYED HAVING THE BREAKFAST & SOME EVENING FOOD OPTIONS SINCE NO EATING OPTIONS REALLY WALKABLE. ROOMS WERE VERY COMFORTABLE AND THE STAFF WAS VERY PLEASANT
Se hospedó 4 noches en febrero de 2024
Respuesta de Dante, el 14 mar. 2024
Carol we are so glad you enjoyed your stay in Portland! We know eating out when you're traveling can be an added burden- so we're delighted you were able to enjoy our on site options. Don't forget for future visits we are happy to take you to nearby dining options in our shuttle, too! Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Karina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
I enjoyed the pool and hot tub as well as the free drinks and breakfast. Also, the personalized shampoo & conditioner etc..
Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 14 mar. 2024
Thank you for taking time to review your recent stay, Karina! We are delighted you were able to enjoy many of our amenities, as part of the Oxford Suites experience. Travel safely and we hope to welcome you back soon!Sincerely, Dante Ortiz, GM

10/10 Excelente

Kowshik

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Hello, Thank you for taking time to leave us a 5 star review about your recent experience! We are happy to hear that you enjoyed your stay at Oxford Suites Portland, and hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Laura

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were really friendly I like the food they had in the hotel everything was clean they had good customer service not rude at all. The suite was clean and modern I will stay there again next time I come.
Se hospedó 2 noches en marzo de 2024
Respuesta de gm, el 14 mar. 2024
Laura, thank you for your kind words! I am personally grateful you had good experiences with our team members- we pride ourselves on exceptional hospitality here in Portland! Please travel safely and let us know when we can welcome you back to Oxford Suites for future visits!Sincerely, Dante Ortiz, GM

10/10 Excelente

Margo Yakovyshenko Larysa

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautifully renovated! Super clean. Breakfast was really great with made to order omelette station! happy hour cocktails were just a cherry on top. 11min to downtown. Free self parking. Pool was chilly, but hot tub and sauna were great.
Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 14 mar. 2024
Margo, what an amazing review you've left for our hotel! Thank you so much for taking time and sharing your experience with us and other travelers! We are delighted you enjoyed all our food and drink options, and our location for all your adventures. Please travel safely and come back to visit us soon!Sincerely, Dante Ortiz, General Manager

6/10 Aceptable

Inna

Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 26 mar. 2024
Hello, Inna, Thank you for your review as we value our guests' feedback and helps us to provide the exceptional experience that is our goal. Your experience seems to have been lower than we'd expect and would greatly value any details and feedback on how we can improve. As always, we invite you to stay with us again. Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay. It was so nice to be able to get a drink at the bar and eat dinner at the hotel. The breakfast was very good also.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dante, el 14 mar. 2024
Thank you for taking time to leave us a great review, and sharing kind feedback about your experience! We hope to welcome you back on future visits to Oxford Suites, Sandra. Best wishes, Dante

10/10 Excelente

Ellen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Included breakfast was top notch - many hot options, including made-to-order omelettes, bar/eating area was very clean. Room was also very clean, high quality toiletries in dispenser bottles in the bathroom (thank you for limiting plastic waste). Given the proximity of the bridge I would have expected lots of road noise but it was very quiet. Would definitely stay again. I did overhear staff working with a guest whose car had been broken into overnight (apparently window smash & grab on a rental). I'm not sure what tempting item had been left in plain sight, but the staff was very professional working with the impacted guest.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 18 mar. 2024
Thank you, Ellen for leaving us a 5 star review! We appreciate your praise for breakfast and our clean hotel! We will pass along your kind words to all of our team members :) We are happy to hear that you enjoyed your stay in Portland, and hope to have you stay with us at Oxford Suites again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Josh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay here. The staff was helpful and friendly. The room and facilities were clean and accommodating. I stayed 3 additional nights and the staff made it possible for me to stay in the same room at a great rate. Thank you!
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 18 mar. 2024
Hello, Josh, Thank you for your kind words! We are happy to hear that you enjoyed your stay at Oxford Suites Jantzen Beach. Thanks for the great feedback about our team and the hotel cleanliness - we will pass along the praise! We hope to have you stay with us again soon! Sincerely, Dante Ortiz, General Manager

10/10 Excelente

Gordon

Viaje en pareja
Le gustó: Servicios
Your shuttle drivers are great and we really appreciated them Loads.
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 19 mar. 2024
Good Evening Gordon, Thank you for your kind words! We are happy to hear that you enjoyed our shuttle services, and that the team was hospitable for you! We hope you enjoyed Portland and look forward to your next stay at Oxford Suites Jantzen Beach. Sincerely, Dante Ortiz, General Manager