Área para banquetes al aire libre

Opiniones de Radisson Hotel Freehold

3.5 out of 5
Radisson Hotel Freehold
50 Gibson Pl, Freehold, NJ

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 478 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 280 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 118 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 1001 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Elmer

Se hospedó 2 noches en diciembre de 2023
Respuesta de Radisson Hotel Freehold Management, el 2 ene. 2024
Thanks!

4/10 Malo

Luis

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Deberían de mejorar la limpieza y el olor de baño
Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Fulgieri, el 23 jul. 2023
First and foremost, I genuinely appreciate your feedback and I am sorry if we fell short of your expectations during your stay. Currently, we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. Upkeep and cleanliness are very important to us, and we want our guests to have a top-notch stay with us. Our room service team is generally very attentive to guests’ needs and we prepare the room thoroughly for upcoming guests. This is very unlike us. Had we known of this, we would have gladly taken care of this right away. Nevertheless, we will definitely communicate your feedback to our housekeeping team. Furthermore, this was truly not our level of service and I will be discussing this with my staff for the future. We always aim to deliver a great experience and make it a point to be known for our customer service; this situation caught us off guard. We are confident that we will be able to provide you the stay and experience you truly deserve if you give us another opportunity to do so in the future. If there’s anything we can do to make your experience with Radisson Hotel of Freehold a better one in the future or through the duration of your stay, don’t hesitate to reach out to me or Samantha Biondi (General Manager) directly. I will personally ensure that your stay is remarkable! I look forward to hearing from you and look forward to hopefully welcoming you at the Radisson Hotel of Freehold again!

10/10 Excelente

Donal

Se hospedó 1 noche en febrero de 2023
Respuesta de Radisson Hotel Freehold Management, el 6 nov. 2023
Thank you so much! We're glad you enjoyed your stay.

2/10 Terrible

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
ellos entran a tu habitación sin pedir permiso horrible
Se hospedó 2 noches en mayo de 2021
Respuesta de Julia S C, el 1 jun. 2021
Lamentamos mucho que haya tenido una experiencia negativa. Esperamos que se comunique con nosotros con más información para que podamos investigar. Gracias por sus comentarios y por ser nuestro invitado.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2020
Respuesta de Julia C, el 21 dic. 2020
Thank you!

10/10 Excelente

maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019

6/10 Aceptable

Ram

No le gustó: Servicio y personal y condiciones de la propiedad
Old style TV channels. No Internet connectivity to watch Prime or Netflix.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

randall

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Radisson Freehold Management, el 22 abr. 2024
Thanks so much!

8/10 Bueno

Lisa

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Radisson Hotel Freehold Management, el 15 abr. 2024
Thanks so much! We're glad you enjoyed your stay.

8/10 Bueno

Munish

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good quiet place
Se hospedó 2 noches en marzo de 2024
Respuesta de Radisson Freehold Management, el 5 abr. 2024
Thank you!

10/10 Excelente

Eddie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
will stay there again
Se hospedó 3 noches en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 4 abr. 2024
Thanks! We look forward to your next stay.

10/10 Excelente

SHARON, Pennsauken

Viaje de negocios
Le gustó: Servicio y personal
I stayed at the hotel for a conference and the distance from the event center was perfect, such a short drive. The staff was amazing. I left my iPad after checking out and immediately received a phone call to pick it up. I was so grateful to their staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 4 abr. 2024
Thank you, thank you, thank you! We are absolutely thrilled you enjoyed your stay and our convenient location. We greatly appreciate it, and we hope to see you again soon.

8/10 Bueno

Brigitte, Ozone Park

Se hospedó 1 noche en enero de 2024
Respuesta de Samantha Biondi, el 29 mar. 2024
Thank you for staying with us. We appreciate the feedback.

8/10 Bueno

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful. There is so many shopping and food options within minutes of the hotel.
Se hospedó 4 noches en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 25 mar. 2024
Thanks!

10/10 Excelente

Montay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel will definitely come again
Se hospedó 1 noche en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 25 mar. 2024
Thanks! We look forward to seeing you again soon.

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
service was great as were the staff. restaurant was ok for what i ate. fresh coffe in the mornings. the gym was sparse but i knew that from pics good value for the price
Se hospedó 3 noches en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 25 mar. 2024
Thank you for the wonderful review! We're glad you enjoyed your stay, and we hope to see you again soon.

10/10 Excelente

Gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 27 mar. 2024
Thanks so much!

10/10 Excelente

Elizabeth

Le gustó: Servicio y personal y condiciones de la propiedad
The white sheets had several stains on them near where my head would rest
Se hospedó 1 noche en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 19 mar. 2024
Thank you for the review and feedback. We're sorry there were some stains on your bed, and we'll address that with housekeeping immediately. We're glad you enjoyed the rest of your stay, and we hope to see you again soon.

8/10 Bueno

Susan, Saint Petersburg

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were in Freehold for a funeral. The hotel location was convenient to downtown Freehold. The women at the front desk were friendly and efficient.
Se hospedó 3 noches en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 18 mar. 2024
Thank you so much!

8/10 Bueno

Robert

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Staff was helpful.
Se hospedó 2 noches en febrero de 2024
Respuesta de Radisson Freehold Management, el 12 mar. 2024
Thanks so much!

6/10 Aceptable

THOMAS, PHILADELPHIA

Se hospedó 1 noche en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 29 mar. 2024
Thank you for your review and feedback.

10/10 Excelente

Sviatoslav

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 11 mar. 2024
Thank you so much! We're glad you had a great stay.

10/10 Excelente

Katie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was amazing. Place was very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Radisson Hotel Freehold Management, el 11 mar. 2024
Thank you so much!

6/10 Aceptable

Mark

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
There were a couple of false alarm evacuations that were disruptive and stressful. One happened late in the evening when we were in bed and early the next morning before we woke up.
Se hospedó 6 noches en febrero de 2024
Respuesta de Radisson Freehold Management, el 8 mar. 2024
Thank you for your review and feedback. We sincerely apologize this was your experience. We are aware of what happened, and the issue was addressed immediately. This is not typical of our hotel, and we hope you consider staying with us again in the future.

8/10 Bueno

Marci

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024
Respuesta de Radisson Freehold Management, el 27 feb. 2024
Thanks!

10/10 Excelente

Joshua, Commack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Radisson Freehold Management, el 27 feb. 2024
Thanks! We're so glad you had a great stay with us.

10/10 Excelente

Christopher

Le gustó: Limpieza
Se hospedó 3 noches en febrero de 2024
Respuesta de Radisson Hotel Freehold, el 26 feb. 2024
Thanks so much!

10/10 Excelente

Lisa

Se hospedó 1 noche en febrero de 2024
Respuesta de Radisson Hotel Freehold Management, el 22 mar. 2024
Thanks!

10/10 Excelente

Ricky

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly, helpful staff. Very clean and comfortable, and tranquil.
Se hospedó 4 noches en febrero de 2024
Respuesta de Radisson Hotel Freehold Management, el 19 feb. 2024
Thank you for the incredible review! We're so glad you had a great stay, and we hope you choose to stay with us again soon.

6/10 Aceptable

Tristan

Se hospedó 2 noches en febrero de 2024
Respuesta de Radisson Hotel Freehold Management, el 22 mar. 2024
Thank you for your review and feedback.

10/10 Excelente

Mildred

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and up to date. Staff friendly and helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Radisson Hotel Freehold Management, el 12 feb. 2024
Thanks for the wonderful review. We are thrilled that you enjoyed your stay and our friendly, accommodating staff. We'll be sure to share your review with everyone, and we hope to see you again soon!

10/10 Excelente

Alison

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just what we wanted and needed at a fairly reasonable rate. Clean, well maintained. Natalie gave us a lovely greeting. Temperature control is great. Feels totally safe. Very pleased with the experience.
Se hospedó 1 noche en febrero de 2024
Respuesta de Radisson Hotel Freehold Management, el 7 feb. 2024
Thank you so much! We're thrilled you had a great stay, and we'll be sure to share your comments with Natalie and the rest of the team. Thanks again, and we hope to see you again soon.

8/10 Bueno

SAMANTHA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed there for a wedding. We all came back to the bar after. Bartender was not happy. Gave us the wrong beer we asked for then gave the next customer the beer we asked for. Very dark. No music. Overall hotel was nice otherwise.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Radisson Hotel Freehold Management, el 6 feb. 2024
Thank you for your review and feedback. While we're pleased you enjoyed your accommodations, we do apologize for your experience in our bar. We will address this with the staff to ensure they are providing exceptional service at all times. Thank you again for your review, and we hope to see you again soon.

10/10 Excelente

Hunter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convient
Se hospedó 1 noche en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 5 feb. 2024
Thanks!

8/10 Bueno

Sashi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was conveniently located and I enjoyed my stay.
Se hospedó 2 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 5 feb. 2024
Thanks so much! We are so glad you enjoyed your stay.

10/10 Excelente

patricia, islip terrace

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our second time staying here. Staff were friendly and accommodating. Hotel was clean and quiet. Rooms were spacious. Will stay here again.
Se hospedó 2 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 30 ene. 2024
Thank you so much! We are absolutely thrilled that you continuously choose to stay with us and always have an exceptional experience. We greatly appreciate your review, and we look forward to your next stay.

6/10 Aceptable

Tenayia

Viaje de negocios
Le gustó: Limpieza
I didn’t like a 8 am text reminder to check out
Se hospedó 2 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 29 ene. 2024
Thank you for your review and feedback.

10/10 Excelente

conrad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Staff
Se hospedó 2 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 30 ene. 2024
Thank you so much! We have a great team here at the Radisson, and we'll be sure to share your review with them. Thanks again, and we hope to see you again soon.

6/10 Aceptable

Fendi

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 29 ene. 2024
Thank you for taking the time to review your recent stay at the Radisson Freehold.

10/10 Excelente

conrad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
GREAT STAFF
Se hospedó 2 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 29 ene. 2024
Thank you so much! We're thrilled you had a great stay, and we hope to see you again soon.

6/10 Aceptable

Mike

Viaje familiar
Le gustó: Limpieza
We were disappointed that there was no breakfast and the toilet you needed to hold the handle to flush it overall it was a good stay
Se hospedó 1 noche en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 24 ene. 2024
Thank you for your review and feedback. We will look into the toilet issue you noted with our maintenance team and repair it immediately. We're glad you enjoyed your stay overall, and we hope you choose to stay with us again soon.

10/10 Excelente

Turby

Se hospedó 1 noche en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 12 feb. 2024
Thank you so much!

4/10 Malo

Justin

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No hot water in room 103
The hotel was really nice and the staff was very friendly (especially the lady serving breakfast) but there was no hot water in the shower the night of or the next morning. I managed a cold shower once but I left without one today.
Se hospedó 1 noche en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 24 ene. 2024
Thank you for your review and feedback. We aren't aware of any hot water issues recently, but we will investigate. We're glad you enjoyed your stay overall, and we hope you choose to stay with us again in the future.

10/10 Excelente

Ciara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 17 ene. 2024
Thank you!

10/10 Excelente

JOHN

Se hospedó 1 noche en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 30 ene. 2024
Thanks so much!

10/10 Excelente

Joel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The cleaning staff is amazing. This hotel is spotless!! Other than one person at the desk who was extremely lazy & made his own rules such as couldn’t pay cash for a soda and claimed hotel was out of coffee in the morning due to out of stock (which was a lie) the rest of the staff was very polite and helpful. The restaurant staff and chef was on point as well. Stay there on business and will be back again.
Se hospedó 2 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 12 ene. 2024
Thank you for the incredible review and helpful feedback! We're so glad you enjoyed your stay and plan to stay with us again soon!

8/10 Bueno

Kimberly

Se hospedó 5 noches en enero de 2024
Respuesta de Radisson Hotel Freehold Management, el 30 ene. 2024
Thank you!

8/10 Bueno

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needed two rooms for a one night stay. Overall very clean and comfortable. The room doors tend to SLAM shut which was very disruptive to sleeping. Perhaps hinge adjustments are required.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sam, el 8 ene. 2024
Thank you for your feedback! We look forward to seeing you again in the future.

6/10 Aceptable

Nicolas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
We were woken up to housekeeping coming into our room at 8:30 in the morning. Check out is not until 11. Did not knock on door either. Unacceptabe!!
Se hospedó 1 noche en enero de 2024
Respuesta de Sam, el 8 ene. 2024
First and foremost, I genuinely appreciate your feedback and we are sorry we fell short of your expectations as our service is very important to our guests and this is not our level of service.

2/10 Terrible

Nandi

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
I stayed at the hotel for one night, at 1:15 a.m I heard people downstairs, outside my window, yelling and and being loud so I called the front desk and asked them to have them quiet down. This was the first noise complaint I had to make for that day. At 3 a.m the people in the room next to me were being loud screaming arguing and playing loud music. I called down to the front desk and asked them to come up and speak with them about keeping the noise down. Shortly after that the noise continued so I got up and went next door to ask them myself to keep the noise down not only were the guests in the room rude, they started yelling at me, closed the door in my face and kept being loud. After that I went down to the front desk and spoke to Rob who was working that shift and asked him what else could be done about the noise, Rob informed me that he had already spoken with the room and other guests in the hotel about the noise but there was nothing he could do because there was no security on-site. I asked him if he could call the police and he said he didn't want to so I ended up calling them myself. The police showed up but shortly after they left the noise continued on until 5 something in the morning. When I went down to check out the next morning, Nelson was working the front desk and I asked him if I could receive compensation or speak with someone about what had occurred and I was told that there was nothing that could be done and that there wasn't even a report on file.
Se hospedó 1 noche en enero de 2024
Respuesta de Sam, el 8 ene. 2024
First and foremost, I genuinely appreciate your feedback and I am sorry if we fell short of your expectations during your stay. Additionally, we have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again.