Calle Dr. Rosen No. 28, El Batey, Sosúa, Puerto Plata
Opiniones
9.4
Excepcional
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 463 de 642 opiniones" "
10 - Excelente
463
Puntuación de 8, es decir, Bueno. Basada en 136 de 642 opiniones" "
8 - Bueno
136
Puntuación de 6, es decir, Aceptable. Basada en 29 de 642 opiniones" "
6 - Aceptable
29
Puntuación de 4, es decir, Malo. Basada en 8 de 642 opiniones" "
4 - Malo
8
Puntuación de 2, es decir, Terrible. Basada en 6 de 642 opiniones" "
2 - Terrible
6
9.6/10
Limpieza
9.6/10
Servicio y personal
9.2/10
Servicios
9.2/10
Condiciones de la propiedad
9.4/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Cliente verificado
30 dic. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cliente verificado
Se hospedó 5 noches en diciembre de 2020
Respuesta de Frank, el 30 dic. 2020
Thank you for your review! If you find anything we can improve on we are more than glad to hear about it!
10/10 Excelente
Carlos
Viaje familiar
9 nov. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Carlos
Se hospedó 1 noche en noviembre de 2020
Respuesta de Frank, el 24 nov. 2020
Gracias, Estamos a su orden!
10/10 Excelente
Edgar D
20 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ..!
Excelente hotel , servicio , restaurante , definitivamente volvería
Edgar D
Se hospedó 1 noche en abril de 2019
8/10 Bueno
Tomás, zaragoza
30 jun. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
en general bastante buena y buen servicio
Tomás
10/10 Excelente
Mario, Mexico
14 jun. 2013
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Servicio de primera
Un lugar con muy buen servicio y una cocina excelente
Mario
8/10 Bueno
Brandon Keith
6 abr. 2024
Le gustó: Limpieza y servicio y personal
Brandon Keith
Se hospedó 4 noches en marzo de 2024
Respuesta de Frank, el 8 abr. 2024
Thank you Brandon for you stay with us and your review! Woud love if you have the time to send us a pm on how we can improve to reach a 5 star for your next stay should you come here again, again thanks for choosing us for your stay!
8/10 Bueno
Carla
2 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is small but mighty. The rooms are spacious great shower with hot water comfortable bed and pillows. The best part is the staff Elizabeth and Leonela are amazing. They took great care of me! Also Jenny in housekeeping is an excellent cleaner. I would return to this warm and homey place. Walk to beaches and food no problems
Carla
Se hospedó 3 noches en marzo de 2024
Respuesta de Elizabeth, el 4 abr. 2024
Good morning Carla, thank you for your stay with us, Leo, Yani and me, appreciate your comment , we are happy and satisfied that we have provided you a good service, and that you felt at home..Looking forward to have you as our guest soon.Have a blessing day
10/10 Excelente
Anton
28 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Anton
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Carlton, BROOKLYN
Viaje en grupo
22 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good they always take care of like family
Carlton
Se hospedó 3 noches en marzo de 2024
Respuesta de Frank, el 2 abr. 2024
Thanks Carlton! Always a pleasure!
10/10 Excelente
Sadecki
21 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and safe
Sadecki
Se hospedó 2 noches en marzo de 2024
Respuesta de Angel, el 21 mar. 2024
Thanks for your review!
10/10 Excelente
Branden
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant stay thanks to the staff fantastic job
Branden
Se hospedó 3 noches en marzo de 2024
Respuesta de Frank, el 17 mar. 2024
Thank you Branden for your great review we are humbled to know that you enjoyed your vacation to the fullest with us.
8/10 Bueno
Julissa
12 mar. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Julissa
Se hospedó 3 noches en febrero de 2024
Respuesta de Frank, el 2 abr. 2024
Thank you Julissa for your great review!
8/10 Bueno
Vasel
1 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was ok .
Mattresses horrible .
AC has some issues .
Overall staff and place nice.
Vasel
Se hospedó 2 noches en febrero de 2024
Respuesta de Frank, el 7 mar. 2024
Thank you Vasel for your review, I have sent off my quality crew to check up on the mattress and could not find any issues with it, would love some extra feedback on what was wrong with it, and AC did you report the issue because it seems to have been fixed as I just checked it myself. Again thanks for your stay and would love it if you send us a direct message in regards to the mattress to find out what was bad about it to see if it something we have not noticed. Have a great day and hope to see you again :)
10/10 Excelente
Geraldine
Viaje en pareja
28 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and modern appliances and spaces. The staff is attentive and helpful and did a great job receiving us upon arrival. I will definately stay here again for a longer time.
Geraldine
Se hospedó 1 noche en febrero de 2024
Respuesta de Angel, el 1 mar. 2024
Thank you so much for your review!
10/10 Excelente
Anthony, Brooklyn
22 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Anthony
Se hospedó 3 noches en febrero de 2024
Respuesta de Angel, el 23 feb. 2024
Thanks for your review!
10/10 Excelente
Lynn, Hanover
Viaje en pareja
16 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
we have stayed here before. staff is great. food is very good
Lynn
Se hospedó 2 noches en febrero de 2024
Respuesta de Frank, el 16 feb. 2024
Thanks Lynn for your great review! It warms our heart to have reocurring clients and great ones as well :)
10/10 Excelente
Swinzle
Viaje en grupo
14 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place was well kept and very near the great playa sosua
Swinzle
Se hospedó 2 noches en febrero de 2024
Respuesta de Angel, el 15 feb. 2024
Thank you so much for your review!
10/10 Excelente
Anthony
11 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was extremely friendly and accommodating. Quite a few spoke English which is great cuz my Spanish is awful. Walking distance to 2 beaches and all the restaurants on pedro clisante. Great place.
My only complaint is my room needs a new shower head. Other than that, excellent
Anthony
Se hospedó 5 noches en febrero de 2024
Respuesta de Angel, el 11 feb. 2024
We're thrilled to hear that you found our staff exceptionally friendly and accommodating. We strive to ensure a comfortable stay for all guests. We're pleased to inform you that the issue with the shower head has been promptly addressed. Thank you for highlighting our convenient location and the multilingual staff. We hope to welcome you back soon!
8/10 Bueno
scott
1 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is one of the nicer hotels in sosua. Very quiet and peaceful. Restaurant is good and the rooms have a minibar which charges reasonable prices. My only real complaint would be the WiFi didn’t work. I even went to the front desk and they couldn’t get it to work either. But it wasn’t a big deal really. Overall I would totally recommend
scott
Se hospedó 1 noche en enero de 2024
Respuesta de Frank, el 2 feb. 2024
Thanks scott for your review! We are delighted that you have had such a great experience with both hotel and restaurant. I am sorry to hear that internet was an issue during your stay, we are aware that it has been messing up lately with the provider we have. And are looking into alternatives to make sure that downtime is at a minimum. As not all but many of our clients continue work from distance and internet is vital to keep in touch with friends and family even during vacation. Thanks again for the feedback and informing us on what we can improve on!
10/10 Excelente
john
26 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and exactly where you want to be
john
Respuesta de Angel, el 27 ene. 2024
Thanks for your review!
10/10 Excelente
Christopher
24 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing stay and great staff!!
Christopher
Se hospedó 6 noches en enero de 2024
Respuesta de Angel, el 27 ene. 2024
Thanks for your review!
10/10 Excelente
HuRa
18 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very clean and most friend property.. even if you have a problem they give it immediate attention…
HuRa
Se hospedó 8 noches en enero de 2024
Respuesta de Angel, el 18 ene. 2024
Thank you for sharing your positive experience with us! We're delighted to hear that our hotel impressed you with its cleanliness and attentive staff. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.
10/10 Excelente
Daniel, Virginia Beach
13 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at Casa Valeria was superb. The property was immaculate at all times. The staff were truly amazing - the entire staff. This includes front desk, housekeeping, maintenance and restaurant. The quality of the food in the on-site restaurant was consistently excellent. I would definitely stay again at Casa Valeria.
Daniel
Se hospedó 7 noches en enero de 2024
Respuesta de Angel, el 13 ene. 2024
Dear Daniel,Thank you for your glowing review! We're delighted to hear your stay at Casa Valeria was superb. Maintaining an immaculate property and providing excellent service is our priority. Your compliments to our entire staff, from front desk to restaurant, mean the world to us. We're thrilled you enjoyed the consistently excellent food. It would be a pleasure to welcome you back for another exceptional stay.Best regards,Casa Valeria Team.
10/10 Excelente
Gerard
5 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love It
I enjoyed my stay, very clean and quiet
Gerard
Se hospedó 5 noches en diciembre de 2023
Respuesta de Angel, el 13 ene. 2024
Thank you so much Gerard! Very glad to hear this.
8/10 Bueno
Raymond
3 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Très belle hotel, nous avons passées un séjour agréable.
Raymond
Se hospedó 2 noches en diciembre de 2023
Respuesta de Angel, el 13 ene. 2024
Merci pour votre belle critique!
10/10 Excelente
Carmen
Viaje en pareja
3 ene. 2024
Le gustó: Limpieza y servicio y personal
Excellent service- clean- great staff and location close to beach and great restaurant and food with very good prices!!!
Carmen
Se hospedó 2 noches en diciembre de 2023
Respuesta de Angel, el 13 ene. 2024
Thank you so much for your kindly review Carmen! We are glad you had a nice time here.
10/10 Excelente
Belinda
Viaje en pareja
2 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful stay, the staff go above and beyond. Walking distance to beach, and you are right in the center of town. The hotel is safe and quiet. Will definitely come back again.
Belinda
Se hospedó 10 noches en diciembre de 2023
Respuesta de Frank, el 3 ene. 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay at our hotel and appreciated our staff, location, and amenities. We look forward to welcoming you back again soon. Happy New Year!
8/10 Bueno
HuRa
2 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff… very courtesy
HuRa
Se hospedó 3 noches en diciembre de 2023
Respuesta de Frank, el 3 ene. 2024
Thank you HuRa for your review! Ill forward your kind words to the staff!
6/10 Aceptable
Alan
1 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The cats were in the dining room too often; There is a time and place for animals not while I'm eating... Staff was very friendly but they all celebrated New Year's at the property with their families and lead to service of the guest being very slow and they helped themselves to the things that you were paying for... (Drinks and food was made faster as they went back to talk to the cook and bartender)
Alan
Se hospedó 4 noches en diciembre de 2023
Respuesta de Frank, el 2 feb. 2024
Dear Alan, Sorry about the cat situation unfortunately there are mixed reasons as some guests who do not care if there are animals in the area feed the cats they tend to go over there , we do our best to keep them out of that area but it is difficult.I am glad you enjoyed the staff as they are a great bunch of people, and we are sorry for that you felt as if you were overlooked during the new years eve party. I do think you may have misunderstood that there was faster service to the owners, when we went back it was to help out as the staff had alot to do during that evening, pretty much no one had made a reservation so all the clients came in from the street and we had little warning that it was going to fill up as it did. If someone went in behind the bar to look for a drink it was to relieve the bartenders so they could focus on the guests. Again sorry if you felt it was something else going on during that evening as the staff is well instructed that guests go first and owners second.
10/10 Excelente
Todd
Viaje familiar
29 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff. Perfect location, clean room! And great food
Todd
Se hospedó 3 noches en diciembre de 2023
Respuesta de Angel, el 2 feb. 2024
Thanks you for your review! We feel pretty glad that you enjoyed your time here!
10/10 Excelente
Johnathan dean
27 dic. 2023
Le gustó: Servicios
Excellent staff also amazing hospitality definitely will come back!
Johnathan dean
Se hospedó 4 noches en diciembre de 2023
Respuesta de Angel, el 2 feb. 2024
Thanks you for your review! We feel pretty glad that you enjoyed your time here!
10/10 Excelente
Perry
22 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a pleasure at Casa Valeria
Stayed here many times. Relatively small, boutique hotel in Sosúa. It’s always my first choice when in town. This time, I checked in during their Christmas party. Decorated beautifully, women all in evening wear. Absolutely gorgeous.
Perry
Se hospedó 1 noche en diciembre de 2023
Respuesta de Frank, el 24 dic. 2023
Hehe you caught us in the middle of the employee party :) Yes all the girls had dressed up great for that one! So greatful for your review and always great to have you here!
8/10 Bueno
Joseph
22 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff great, food very average stick with the chicken dinner choices if ordering. The free breakfast is awesome way to get some grub first thing. The ONLY issue is the water for shower is not hot hot if thats your thing and the MOSQUITOS RULE I MEAN LIKE THEY ARE VERY PRESENT so keep that spray with you ESPECIALLY IN YOUR ROOM
Joseph
Se hospedó 3 noches en diciembre de 2023
Respuesta de Frank, el 24 dic. 2023
Hello Joseph! Sorry yes indeed the caribbean can have quite a lot of moquitos present during wet season as they tend to lay extra eggs. Its hard to fight even with fumigations here in Dominican Republic. As for the water we found out that the sensor for electric heating had broken as we have both solar and electric "if" sun is not out. Sorry about that normally you should always get hot water as we have both ways of heating. For the restaurant I'm glad you enjoyed the breakfast and the chicken. Don't miss out on the opportunity for other options though as the filet mignon for example that I have made sure that we have one of the absolute best in the area and yet not as pricey as some others :) Have a great day and hope to have you stay with us again!
10/10 Excelente
Ron
20 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great
Ron
Respuesta de Angel, el 21 dic. 2023
Thank you so much for your review!
10/10 Excelente
Larry
Viaje en grupo
18 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I can not say enough about this property, the rooms are beautiful, the staff were very polite and professional, and I will definitely be staying at this property on my next visit.
Larry
Se hospedó 3 noches en diciembre de 2023
Respuesta de Frank, el 18 dic. 2023
Thank you Larry for your amazing review! We are thrilled that you had a wonderful stay at our property and that you loved our rooms and staff. We are honored that you will choose us again for your next vacation. You are always welcome and we hope to make your next stay even more enjoyable. Thank you for choosing Casa Valeria and for sharing your feedback!
8/10 Bueno
Narvin, Hollis
Viaje en grupo
17 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Narvin
Se hospedó 5 noches en diciembre de 2023
Respuesta de Angel, el 18 dic. 2023
Thank you so much for your review!
8/10 Bueno
Larry
16 dic. 2023
Larry
Se hospedó 4 noches en diciembre de 2023
Respuesta de Angel, el 13 ene. 2024
Thanks Larry!
10/10 Excelente
Sadecki
13 dic. 2023
Sadecki
Se hospedó 3 noches en diciembre de 2023
Respuesta de Angel, el 15 dic. 2023
Thank you for your review!
10/10 Excelente
Carlton, BROOKLYN
Viaje en grupo
11 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I always stay at this hotel. It is one of the best hotels in the area. I would recommend it to anybody that’s going to Sosua
Carlton
Se hospedó 3 noches en diciembre de 2023
Respuesta de Angel, el 15 dic. 2023
Delighted to hear you consistently enjoy your stays! We appreciate your loyalty and recommendation. Looking forward to welcoming you back to our top-notch Sosua hotel.
10/10 Excelente
Cliente verificado
4 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent boutique hotel, ideal for solo travellers and families. Staff are wonderful, friendly, and treat you like family. I am also a repeat customer and wouldn't stay anywhere else when visiting Sosua.
Cliente verificado
Se hospedó 3 noches en noviembre de 2023
Respuesta de Angel, el 15 dic. 2023
We're thrilled to be your preferred choice in Sosua! Thank you for highlighting our excellent service and family-like atmosphere. We can't wait to welcome you back for another memorable stay.
10/10 Excelente
Andre
1 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Andre
Se hospedó 2 noches en noviembre de 2023
Respuesta de Frank, el 4 dic. 2023
Thank you Very much Andre! We are happy to hear that you enjoyed your vacation to the fullest here with us!
10/10 Excelente
Shalik, Philadelphia
30 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service very clean and professional clean rooms
Shalik
Se hospedó 3 noches en noviembre de 2023
Respuesta de Angel, el 30 nov. 2023
Thank you so much for your review!
10/10 Excelente
Solomon
30 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is wonderfull
Location is the best
Solomon
Se hospedó 10 noches en noviembre de 2023
Respuesta de Angel, el 30 nov. 2023
Thank you so much for your review!
10/10 Excelente
philbert
Viaje en grupo
27 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Centrally located and Staff was amazing!!
philbert
Se hospedó 4 noches en octubre de 2023
Respuesta de Frank, el 29 nov. 2023
Thank you Philbert for your wonderful review! We are happy that you enjoyed your stay at Casa Valeria and that you appreciated our location and amazing staff. Thank you for choosing us and for sharing your feedback.
10/10 Excelente
Genesys
21 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Genesys
Se hospedó 2 noches en noviembre de 2023
Respuesta de Angel, el 15 dic. 2023
Thank you for your review!
6/10 Aceptable
Jordan
7 nov. 2023
Jordan
Se hospedó 1 noche en noviembre de 2023
Respuesta de Frank, el 29 nov. 2023
Hello Jordan, Sorry to hear that you seem to have had a mediocre stay with us, we would love some feedback on this on how to improve and try to meet the expectations what you expect from a stay at our hotel
10/10 Excelente
Timothy
6 nov. 2023
Le gustó: Servicios
hotel is safe and clean and the staff is great
Timothy
Se hospedó 6 noches en octubre de 2023
Respuesta de Angel, el 6 nov. 2023
Thank you so much for your review!
10/10 Excelente
Mallory T., Tampa
2 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mallory T.
Se hospedó 7 noches en octubre de 2023
Respuesta de Angel, el 27 nov. 2023
Thank you so much for your review!
10/10 Excelente
edward
30 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed everything
edward
Se hospedó 1 noche en octubre de 2023
Respuesta de Frank, el 30 oct. 2023
Thanks edward we enjoyed having you here!
8/10 Bueno
Ana
25 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is in the middle of all the action. Near all attraction in the area.
Ana
Se hospedó 3 noches en julio de 2023
Respuesta de Frank, el 26 oct. 2023
Thank you Ana for your review! Please inform us if possible on what we can improve on to reach a five star for your next stay should you decide to stay with us again! Always looking to reach perfection for our clients