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Opiniones de Baymont by Wyndham Anderson

2.5 out of 5
Baymont by Wyndham Anderson
2040 Factory Outlets Dr, Anderson, CA

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 181 de 625 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 149 de 625 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 86 de 625 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 625 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 120 de 625 opiniones" "

6.6/10

Limpieza

7.6/10

Servicio y personal

6.4/10

Servicios

6.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Angelica L

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
se quieren quedar en un basurero este hotel lo es
Un lugar no recomendable para nada amigable a las 2 de la mañana borrachos peleando fuera del hotel no hay seguridad el hotel en general un asco y en la habitación alfombra sucia sillón sucio con manchas de mugre basura de las personas anteriores en general un asco de habitación no se los recomiendo a nadie de preferencia hospedarse en Redding por el precio que pague hubiera preferido un súper 8
Se hospedó 1 noche en julio de 2023
Respuesta de Rebecca F, el 9 ago. 2023
So sorry we did not meet you expectations, We are in the middle of some big improvements and hope you return so we have the chance to wow you.

10/10 Excelente

Cristi liliana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Cristi liliana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
💖
Se hospedó 1 noche en febrero de 2023
Respuesta de Rebecca F, el 5 mar. 2023
Thank you

6/10 Aceptable

Cliente verificado

Viaje familiar
El lugar esta en construcción y la picina está cerrada 😕
Se hospedó 1 noche en agosto de 2022
Respuesta de Rebecca, el 14 ago. 2022
We are sorry that you were not pleased with your stay, we are working hard to make major improvements to our property and hope you return to give us the chance to wow you.

6/10 Aceptable

Luz

Viaje familiar
Its ok. El lugar esta en construcción la picina está cerrada y decia q las camas eran Q size y en realidad eran matrimoniales o mas pequeñas.
Se hospedó 1 noche en agosto de 2022
Respuesta de Rebecca, el 18 ago. 2022
Thank you for taking the time to review our property, we are working on some major changes and hope u return so we have the chance to wow you.

8/10 Bueno

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Rebecca, el 18 ago. 2022
Thank you for the review

10/10 Excelente

Angel

Le gustó: Limpieza y servicios
Qué está en construcción
Se hospedó 1 noche en julio de 2022
Respuesta de Rook , el 16 jul. 2022
Thank you for the 5 out of 5. We hope you enjoyed your stay and we do apologize for the renovation noises. Thank you

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada todo está mal desde el personal y el establecimiento no hay parking y el desayuno complementario no hay nada el personal muy despota.
Se hospedó 1 noche en agosto de 2021
Respuesta de Melanie Nanhthaseng , el 20 sept. 2021
Gracias por tus comentarios. Actualmente estamos en una remodelación y planeamos cambiar muchas cosas. Ven a vernos de nuevo después de que hayamos terminado.

10/10 Excelente

Lesly Dahiré

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción
Excelente hotel para descanso después de horas manejando, muy cómodo, amplio y limpio. Desayuno To Go en tiempo de Covid, sencillo pero bueno.
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en septiembre de 2020

6/10 Aceptable

Mireya

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Tiene un olor muy feo el edificio los cuartos no tanto pero el reto del edificio si.
Se hospedó 2 noches en febrero de 2020
Respuesta de manish, el 28 feb. 2020
Dear Guest, Thankyou for your valuable feedback, we will definately address your concern on priority

8/10 Bueno

Dwight

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The indoor pool facility was very attractive even though we arrived late and were unable to use it. We enjoyed the breakfast provided as well.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 28 mar. 2024
Thank you for the nice feedback about the Baymont Anderson, CA. We are so glad you had a great stay and hope to see you the next time you visit the area.

10/10 Excelente

Sienna

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is super friendly which is a great way to start your stay the pool and hot tub are perfect for the kids to get out some energy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 28 mar. 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the friendly staff and pool/hot tub. We look forward to seeing you the next time you visit the area.

2/10 Terrible

Delta

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I booked a room for 23 March and I told the sweet old lady at the front desk over the phone that I had a credit card on file but I was gonna pay with cash and she knew it was my wedding day and I would be there between nine and 11 when I did get there a wreck guy that was working that Saturday said that my room was already taken by somebody else. Very dissatisfied for that.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 26 mar. 2024
We are so sorry you did not have a good experience. We appreciate the feedback and will address this. Thank you.

10/10 Excelente

Stephen

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 26 mar. 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

8/10 Bueno

Sheena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The attendant; Michael was friendly and attentive.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Thank you for the kind words about the friendly staff. We are so glad you had a nice stay and hope to see you the next time you visit the area.

8/10 Bueno

Husein

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
It was ok, but the hot tub broken! And they really chase ya out at 11am sharp
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 21 mar. 2024
Thank you for the feedback. We hope you give us another opportunity to serve you in the future.

2/10 Terrible

Kaiahmi

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
The room we had was right next to the stairs and back door and there was constant loud slamming and people running up stairs. The people in the room above us were super loud too . We dident get any sleep.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 18 mar. 2024
We are so sorry you did not have a good experience. We appreciate the feedback and will address these items. Thank you.

10/10 Excelente

Pam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful front desk staff. Room had updated furnishings that were clean, convenient. All amenities worked, in particular hot tub which is often listed in other motels but not working. Easy access from freeway.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 18 mar. 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and liked the friendly staff and clean room. We hope to see you the next time you visit the area.

6/10 Aceptable

Sue

Viaje en pareja
Le gustó: Servicio y personal
The hotel is definitely dated, but our room was clean & the bed was comfortable. The evening night clerk was awesome!! Unfortunately the breakfast was pretty much nonexistent & the outside grounds were a bit unkempt. But, overall I would stay again as it was much more affordable than the fancy new hotels!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Thank you for the feedback. We are glad you liked the clean room, comfortable bed, and great staff. We will address the other items. We look forward to seeing you the next time you visit the area.

10/10 Excelente

Merry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service at check in - not a lot in the area….however the room is clean and bed is comfortable so that’s all that really matters on an overnight stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 8 mar. 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the great service, clean room, and comfortable bed. We look forward to seeing you the next time you visit the area.

10/10 Excelente

Joseph

Viaje familiar
It was great the best motel I’ve ever stayed at and I’ve stayed at over 150,000 motels
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 4 mar. 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and look forward to seeing you the next time you visit the area.

10/10 Excelente

Katrina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 29 feb. 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 Excelente

Brea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was amazing
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 25 feb. 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

2/10 Terrible

Ernestina

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
A mirror was broken in the room. Also rooms are only cleaned every three days and clean towels are not provided daily. There was a cockroach in the pool area.
Respuesta de Manager, el 25 feb. 2024
Thank you for the feedback. This is not a normal experience for our guests. We appreciate the feedback and will immediately address these items. Thank you.

4/10 Malo

Ernestina

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
We found a cockroach in our room. They also do not clean the rooms daily. Rooms are only cleaned on the 3rd day and they will refuse to clean the rooms more than that.
Respuesta de Manager, el 25 feb. 2024
We are so sorry you did not have a good experience. This is not a normal experience for our guests. We appreciate the feedback and will address these items. Thank you.

8/10 Bueno

Kayla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only complaint I have is the bed was very hard and uncomfortable
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 21 feb. 2024
Thank you for the feedback. We are glad you had a good stay and we will address this. We hope you give us another opportunity to serve you in the future.

6/10 Aceptable

Jennifer

Viaje en pareja
This was my second time at this hotel. The rooms are clean. But our favorite part of this place is the pool and hot tub. Clean, well-kept and indoors so usable year round.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 19 feb. 2024
Thank you for the kind words. We are so glad you liked the nice in-door pool and hot tub. We look forward to seeing you the next time you visit the area.

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very helpful. Nice clean motel close to restaurants and an outlet mall, just off I 5. We don’t usually rate this high but it was quite nice.
Se hospedó 1 noche en enero de 2024
Respuesta de Melanie Sanchez , el 15 feb. 2024
Thank you for your rating. I am so happy you enjoyed your stay with us.

8/10 Bueno

Tobias

Se hospedó 1 noche en enero de 2024

4/10 Malo

Kenneth

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Jocelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy location, clean, and staff was lovely!!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Dan

Le gustó: Servicio y personal y condiciones de la propiedad
Smokers in the entryways
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Samuel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find, freindly service
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Justin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel loved the pool
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jeimi

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Angelina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Alvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Juan

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I never recievied my refund. They have zero idea what they are doing at this place. DO NOT BOOK and don’t use Expedia.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Melanie Sanchez , el 15 feb. 2024
I would be more than happy to help you with your refund. If it was for a deposit, I am able to assist you, however if it's regarding your reservation you would need to go directly through Expedia as we do not collect your money for the booking.

8/10 Bueno

Eleazar

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Bad experience
When we arrived around 9pm Mike was working at the front desk and he was amazing, in the morning I witnessed a guest was checking out and she was asking for her deposit back the morning stuff denied her the deposit back because she didn’t have her receipt even Mike written down any way I didn’t stay to see if she got her deposit back, I hope she got it back, by the way she showed them her ID.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Melanie Sanchez , el 15 feb. 2024
Thank you for your feedback.

10/10 Excelente

Michelle

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Angelique

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The suite I booked hot tub was leaking so they had the room closed and only other had one other suite available due to the other one door not working.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Melanie Sanchez , el 26 dic. 2023
We are very sorry for any inconvenience this may have caused you. Unfortunately, just like in our home's things do wear out and need repairs.

10/10 Excelente

Debbie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We have stayed in a lot of hotel/motels along the I5 corridor and this was the best. The staff both Bree and Mike were amazing. Polite, attentive and fun to talk to. Definitely our go to at least 4 times a year
Se hospedó 1 noche en diciembre de 2023
Respuesta de Melanie Sanchez , el 26 dic. 2023
Thank you, I will pass on your comments to the staff as we love positive feedback.

10/10 Excelente

Hallie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Staff Makes the Place
The staff made the experience all the better! Great crew!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Melanie Sanchez , el 18 dic. 2023
Thank you for your feedback. I will share your comments with the staff.

8/10 Bueno

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was easy and pleasant. We were pleasantly surprised that the hours for the pool and hottub allowed us time to use them, we hadn't expected to have the opportunity due to the hour we checked in. The room was nice, clean and spacious.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Melanie Sanchez , el 18 dic. 2023
Thank you for your feedback. I'm happy to hear that you were able to enjoy the pool and hot tub.

10/10 Excelente

Joseph

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Maryah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family stay
We stayed there for my daughters 13th birthday sleepover. Perfect time of year to use the indoor pool and hot tub, breakfast and staff were great as well!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Melanie Sanchez , el 18 dic. 2023
Were happy you enjoyed your stay. we hope to see you again.

8/10 Bueno

Christina, Crescent City

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
200 security deposit, which is hard when you are traveling. Very friendly check in and check out. Comfortable room. King room we reserved was not available, got a single queen.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Melanie Sanchez , el 18 dic. 2023
Thank you for your feedback. I will be sure to pass on your feedback.

2/10 Terrible

Susan

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Improper charges/fees. Not recommended. Hot tub was green, dirty and smelled bad. The button to turn it on was broken and required a tool to crank on. Carpets were very dirty, room smelled bad, was very dusty and the A/C and heater blew out gross air. Towels were all too small and of cheap, itchy quality. Homeless people hang out around the property at all times.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Melanie Sanchez , el 18 dic. 2023
Thank you for your feedback. I will be sure to look into everything you addressed.