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Opiniones de Sonesta ES Suites Reno

3 out of 5
Sonesta ES Suites Reno
9845 Gateway Dr, Reno, NV

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 241 de 599 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 163 de 599 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 79 de 599 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 599 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 55 de 599 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

7.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tenaura, sunnyvale

Viaje familiar
Spacious, clean perfect for families
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Management, el 12 feb. 2024
We really appreciate you taking the time to leave us a 5 out of 5 review, Tenaura. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy sucio, muy poca consideración para los huéspedes. No contaban con servicio de limpieza aunque se solicitara, se batallaba para que entregaran toallas y cobijas. No se diga una cortina para la regadera que nunca pusieron.
Se hospedó 5 noches en diciembre de 2022
Respuesta de Jennifer, GM, el 13 feb. 2023
Thank you for brining these items to our attention. We take our responsibilities to our guests very seriously and hope you will give us another chance to "get it right".

2/10 Terrible

Maria

Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La limpieza estuvo muy mal la avitacion tenía cucarachas nunca dieron servicio de limpieza al cuarto, las avitaciones incompletas el desayuno fatal no tenía nada que desayunar, ya me quejé ala corporación de sonesta, y me dijeron que ablara con expedía, necesito un rembolso tengo fotos y videos de como estaba las avitaciones, la excusa que, dieron fue que no tenía personal y sino tiene personal para que vende las avitaciones, necesito que se comunique conmigo por favor, 714-913-7024
Se hospedó 3 noches en septiembre de 2022

4/10 Malo

Julio

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mi habitación estaba sucia al hacer el chek in
Se hospedó 2 noches en junio de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Jenny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the room was very clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Front desk supervisor , el 26 mar. 2024
Dear Jenny, we can't thank you enough for your patronage and for sharing this great 5/5 review. Hosting you was our pleasure, and I am so glad to hear your stay was a great one. Please visit us again soon! Best,

2/10 Terrible

Noe

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property sucked they're plumbing sucked !!!
Se hospedó 3 noches en marzo de 2024
Respuesta de Front desk supervisor , el 11 mar. 2024
Dear Noe, Our team values the comfort of all our visitors, and we apologize for any inconvenience caused during your stay. We hope to improve our services and provide a better experience in the future if you decide to choose us again. Thank you for choosing to stay with us.

8/10 Bueno

Misha

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really liked this hotel. It was clean and quiet. There was a nice pet area. The staff was friendly and helpful. The room was large and comfortable. The only issue I had was that they tried to charge me another $130 and then $30 without talking to me and I have no idea what it is for. I had already paid in full when I checked in so it seems like some shady, sneaky tactic to get more money out of me. Or possibly they thought I had another person staying with me but that is not the case. It just really bothers me that they didn't even talk to me about additional charges BEFORE trying to charge me.
Se hospedó 7 noches en febrero de 2024
Respuesta de Heather Madsen-Stewart- Front Desk Supervisor, el 7 mar. 2024
Good morning, Misha, I first wanted to apologize for any confusions with the billing. I went ahead and looked into it for you and the 100 was the security deposit which gets released back to you from 3-7 business days from check out. The other 30 was for parking (5.00 per night), which is posted on the front desk at check in. But it shows the 30 never went through. If you have any other concerns, please reach out to us and we will be more than happy to assist you.

10/10 Excelente

Israel, Los Banos

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property perfect for a family
Se hospedó 3 noches en febrero de 2024
Respuesta de Heather Madsen-Stewart- Front Desk Supervisor, el 2 mar. 2024
Dear Israel, we can't thank you enough for your patronage and for sharing this great 5/5 review. Hosting you was our pleasure, and I am so glad to hear your stay was a great one. Please visit us again soon! Best,

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My suite was clean, it had everything I needed from utensils to dish washer necessities. It also had shampoo, deodorant and if you ask the office can give you toothbrush and such if you forget. Only thing is its still under construction so nothing fancy for the breakfast items. Onyl muffins, pancakes, yogurt, cereal.
Se hospedó 3 noches en febrero de 2024
Respuesta de Front desk supervisor , el 19 feb. 2024
We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excelente

Axel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice room, really friendly people.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Supervisor, el 17 feb. 2024
We really appreciate you taking the time to leave us a 5 out of 5 review, Axel. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you

10/10 Excelente

Israel, Los Banos

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was very clean and quit,
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management, el 12 feb. 2024
We really appreciate you taking the time to leave us a 5 out of 5 review, Israel. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

4/10 Malo

Anna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management, el 6 feb. 2024
We appreciate your feedback. We apologize for not meeting your expectations during your stay. We do hope to see you again in the future.

10/10 Excelente

Cecilia, Fresno

Se hospedó 2 noches en febrero de 2024
Respuesta de Darin, el 20 mar. 2024
We appreciate you taking time to give us your feedback. Thank you for the 5 out of 5 score. We look forward to seeing you again soon.

10/10 Excelente

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management, el 25 ene. 2024
We really appreciate you taking the time to leave us a 5 out of 5 review, Sean. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

8/10 Bueno

Kristie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Jennifer, GM, el 19 ene. 2024
Thank you for the 8 out of 10 score! We will do our best to get that 'perfect 10' on your next visit!!

2/10 Terrible

Lindsay

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrific experience
This was one of the worst hotel stays I have ever had (topped only, I think, by a couple of international stays in what turned out to be bug infested rooms). We were staying one night before a flight out of Reno Airport. Check in says 4pm but we have a toddler so we called at 10am to ask if we can check in early so he can nap (nap time is usually 2pm). It's 6 hours warning, surely they can clean a room. We were told no - no apology, or "we will see" - just no. We still arrive early (at 2:30), hoping a different person who is more reasonable will be there and they will have seen that rooms are now clean. Obviously, rooms are cleaned in succession and SOME room will be clean. Still no. So we wait in the lobby, which is set to 62 on the thermostat and the person at the desk says they just took over the property and "can't find the key" to change the temperature. When we finally get in a room, it is filthy. There was actual shredded cheese on the bed (not just one piece), so I lifted the mattress to shake it off, and the picture is what was underneath. Plus "something" on the floor. The whole place was very dingy with disgusting carpets. And of course we only saw a handful of other guests, so the inability to clean a room early was ridiculous. And the "light breakfast" was a coffee machine and juice machine, no food at all. I wish we had eaten the cost of the room and stayed somewhere else. Thank goodness it was just one night.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 18 ene. 2024
We appreciate your feedback. We apologize for the issues you had during your stay and will forward them to the appropriate departments. We do hope you will come see us again.

10/10 Excelente

Dina

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management, el 18 ene. 2024
We really appreciate you taking the time to leave us a review, Dina. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

10/10 Excelente

Krystal, oakdale

Viaje familiar con niños
Le gustó: Limpieza
They implement new policy since march 2023 need to pay parking 5 dollars a night
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 18 ene. 2024
We really appreciate you taking the time to leave us a review, Krystal. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you

2/10 Terrible

Va

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They advertised breakfast but there was no breakfast available.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 18 ene. 2024
We do apologize for any inconvenience this may have caused, but this was an unexpected emergency construction so we are handling it the best we can. In the mean time, this is why there were still items for breakfast, just nothing hot. Again, our apologies.

6/10 Aceptable

Laurie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The space was nice and the rooms were large but we had the unfortunate experience of not receiving the breakfast as advertised. The breakfast area was under construction and the grab and go breakfast was unsatisfactory. The selection was limited and they always team out of food. L
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management, el 27 dic. 2023
We do apologize for any inconvenience this may have caused, but this was an unexpected emergency construction so we are handling it the best we can. In the mean time, this is why there were still items for breakfast, just nothing hot. Again, our apologies.

8/10 Bueno

Danny

Viaje en pareja
When we showed up there was a big wet spot on the carpet by the bathroom, one of the usb outlets didn’t have power to it, and the water pressure in the shower was like a light mist. Other than that, the room was big and nice and the bed was very comfortable. The staff was very friendly. I’d definitely stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 27 dic. 2023
Thank you for letting us know so we can take care of those issues. Thanks for the high review. We really appreciate it.

4/10 Malo

SULTANALI

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Buffet breakfast was advertised, they serve muffins and coffee. It’s a joke in the name of free breakfast. Should not serve breakfast at all
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management, el 27 dic. 2023
We do apologize that our restaurant is down for construction. We do have it posted at the front desk and all over the property.

6/10 Aceptable

Lynne, Middleton

Viaje en pareja
Le gustó: Servicios
TV didn’t work so they sent a maintenance person to fix. They couldn’t so they put us in a different room. Nice certainly, but it was an inconvenience for something they should have known.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 27 dic. 2023
We do apologize for the inconvenience. We were not aware of the issue, which is why maintenance was sent to your room to check it out. We also upgraded your room for this inconvenience. Again, we do apologize.

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesom experience
Breakfest great and room was wonderful definitely will stay there again
Se hospedó 6 noches en noviembre de 2023
Respuesta de Hotel Management, el 16 dic. 2023
We really appreciate you taking the time to leave us a review, Joshua. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

4/10 Malo

Lori

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Mediocre
Room had trash from whoever stayed in the room before us left on the side of the bed, there was dirt and debris behind the bedroom door, TV didn’t work the first night and the hide a bed in the couch was cheap and seriously uncomfortable. The breakfast was mediocre. The eggs were powdered eggs and the sausage was boiled or just not good. The pancake maker didn’t work most of the time. The first day we had breakfast, the milk was spoiled. Definitely not worth it in my opinion.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management, el 16 dic. 2023
Dear Lori, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

4/10 Malo

Arthur

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The sofa was very uncomfortable with sagging cushions from probably broken framing. It was pretty clean. The lighting in the unit was very dark, it needs better lights.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Hotel Management, el 7 dic. 2023
Dear Arthur, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was great. Beware however breakfast was limited between Thanksgiving and New Year's. Besides that no complaints.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management, el 7 dic. 2023
Hi John, Your kind words about our property are really appreciated. We do apologize for the limited breakfast, but with the slow season and all, we are limited on help. Hopefully you will give us a second chance in the future so we can make you smile again! Thanks for choosing us!

6/10 Aceptable

Cliente verificado

Viaje familiar
I can't open Sofa bed for sleeping. Restrooms wash basin water blocked I fixed it myself. They give me ground floor room but I prefer first floor room. No swiming pool or hot bath open. Less breakfast item. Overall stay ok.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management, el 7 dic. 2023
Dear anonymous, thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Ground floor rooms are considered first floor and as we have listed, pool and spa are seasonal, so they won't be back open until summer time. Sorry for any inconvenience this may have brought you.

2/10 Terrible

Michael

Room was a bad shape. Bathroom sink clogged, room curtain broken, carpet was wet, hair in shower and on bathroom floor. I’m
Se hospedó 2 noches en noviembre de 2023
Respuesta de Darin, el 29 nov. 2023
We appreciate your feedback. We apologize for the issues you had during your stay and will forward them to the appropriate departments. We do hope you will come see us again.

8/10 Bueno

Margaret

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a handicap suite and had problems with the toilet in the smaller bathroom. Checked in Wednesday night, toilet quit working Thursday morning, was fixed Friday morning ( no maintenance because of the holiday), worked again until Saturday morning before checking out
Se hospedó 3 noches en noviembre de 2023
Respuesta de Darin, el 29 nov. 2023
We appreciate your feedback. We apologize for the issues you had during your stay and will forward them to the appropriate departments. We do hope you will come see us again.

10/10 Excelente

Mandie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable and Easy
Travelled for business and had exactly what I needed. A clean comfortable space to rest for the night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 23 nov. 2023
We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excelente

Ian

Se hospedó 8 noches en noviembre de 2023
Respuesta de Hotel Management, el 8 dic. 2023
We really appreciate you taking the time to leave us a review, Ian. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

8/10 Bueno

MONCERAT

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
always love this place. this last time though, hallways were a little dingy. as well as the elevator. the vibe felt a little different.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Darin, el 15 nov. 2023
We appreciate your feedback and we thank you for the 8 out of 10 score. We thank you for bringing these issues to our attention. We look forward to seeing you again soon.

10/10 Excelente

Florence

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice staff, and very clean. I like that there is breakfast included, and it’s a very good breakfast!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management, el 7 nov. 2023
We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again soon.

6/10 Aceptable

Keyla

Viaje en grupo
No le gustó: Servicios
Convenient dining options around
Se hospedó 2 noches en octubre de 2023
Respuesta de Darin, el 1 nov. 2023
We appreciate your feedback. We apologize for not meeting your expectations during your stay. We do hope to see you agaIn in the future.

2/10 Terrible

Patt

Se hospedó 1 noche en octubre de 2023
Respuesta de Darin, el 27 oct. 2023
We appreciate your feedback. We are very disappointed that you did not enjoy your stay. We strive to make every guest feel welcome and comfortable. We do hope to see you again in the future.

10/10 Excelente

george, sugar hill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place… large rooms with kitchenette and living space. Excellent value. Close to everything.
Se hospedó 3 noches en octubre de 2023
Respuesta de Darin, el 27 oct. 2023
We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excelente

Kusha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everyone was so accommodating. The hotel was nice and at a great location.
Se hospedó 2 noches en octubre de 2023
Respuesta de Darin, el 27 oct. 2023
We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excelente

Qianqian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good experience but need to pay parking fee.
Respuesta de Front Desk Supervisor, el 12 oct. 2023
Thank you we appreciate your feedback and look forward to your next visit

2/10 Terrible

Diane

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The shower was not working. The towels were thin and had to go to front desk to request more. The phone not working in room and when I fixed it no one would answer it.
Se hospedó 4 noches en octubre de 2023
Respuesta de Darin, el 11 oct. 2023
We appreciate your feedback and apologize for the issues you had during your stay and thank you for bringing them to our attention. I will forward them to the appropriate departments.

10/10 Excelente

Janice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great, clean hotel
Wow! What a nice room for that price. Big, comfortable king bed, large screen tv, kitchen and sitting area. And free breakfast to boot. Sorry I could only stay one night.
Se hospedó 1 noche en octubre de 2023
Respuesta de Darin, el 11 oct. 2023
We appreciate your feedback and the 10 out of 10 score. We look forward to see you again.

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Darin, el 11 oct. 2023
We appreciate your feedback. We apologize for not meeting your expectations. We do hope you will visit us again.

8/10 Bueno

Caliphal

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Breakfast choices were pretty good and staff were quick to refill breakfast items. Our hotel room was clean but had a very musty odor that was very difficult to get use to. Also, Expedia’s website stated that check in time for the hotel was at 3pm but when we arrived, staff told us 4pm.
Se hospedó 2 noches en octubre de 2023
Respuesta de Darin, el 11 oct. 2023
We appreciate your feedback. We apologize for the odor in your room I will inform housekeeping so they may investigate. Thank you for letting us know of this issue.

4/10 Malo

Hannah

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We’ve stayed here twice but will definitely not be back. The woman at the front desk is very rude and has no customer service skills. We arrived a few minutes before 4pm check in but she told us the room wasn’t ready. I had to ask when it would be ready and she said probably an hour. The whole brief interaction she made it seem like I was bothering her. Then the last behind me in line checked in and her room was ready. When we pressed on why the room wouldn’t be ready until and hour after check in time and has the front desk lady get the manager they said check in wasn’t till 4pm and at that time it was already after 4pm. When we let them know this was upsetting they said a room would be ready in a few minutes. It was all so shady and weird. The morning of checked out we requested a late check out and of course they said no. I don’t think they want people staying at their hotel or to enjoy their stay. They need more and friendly customer service. I get why they would be unhappy working there but don’t make guests unhappy because you don’t like your job. Other than the horrible customer service the hotel is less than average and seems unsafe. Our room door would not lock unless we slammed it shut which was alarming. In the parking lot there was an entire shattered windshield in a parking spot and also weird people hanging around. Bed is uncomfortable and the air cannot be controlled so the room was so warm. Don’t stay here if you don’t have to.
Respuesta de Front Desk Supervisor, el 12 oct. 2023
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

10/10 Excelente

sira

Se hospedó 3 noches en septiembre de 2023
Respuesta de Darin, el 2 oct. 2023
We appreciate your feedback. Thank you so much for the 10 out of 10 score. We look forward to seeing you again.

8/10 Bueno

Diane

Se hospedó 4 noches en septiembre de 2023
Respuesta de Hotel Management, el 17 oct. 2023
Thank you we appreciate your feedback and look forward to your next visit

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Darin, el 2 oct. 2023
We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Karl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 19 sept. 2023
Thank you we appreciate your feedback and look forward to your next visit

6/10 Aceptable

Kari

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 22 sept. 2023
Thank you we appreciate your feedback and look forward to your next visit