Wonderful Experience! I also had to email/message through hotels.com with a change to check-in request after booking, and I received reply within 24 hours-- quick and accommodating! Hotel is easy to access, self check in and out, free lot/street parking, perfect location-- quick walks to everything you want. Breakfast crew is phenomenal, gives a good start to your day. Room was clean, bright, and warm. P.S. The "secret drawer" food stash in the lounge is a great concept!