Agradecemos sus comentarios, es un placer poder haberle servido.Esperamos poder seguir sirviendole!

Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed some of your stay. The issues that you experienced i will look into and make sure we make positive changes for all future customers. Stay safe and have a great day.

Gracias por tomarse el tiempo de escribirnos una reseña. Apreciamos los comentarios. Lamentamos que no cumplimos con sus estándares. Me alegra ver que hay cosas que podemos mejorar. Buscaré realizar cambios para ofrecer una mejor experiencia a todos los clientes. Mantente a salvo y que tengas un gran día.

Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry we did not meet your expectations. Every day we are making improvements to the hotel to offer a better experience for the customer. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Estimado cliente, recuerdo ese día y ese problema. Lamentablemente ese es el problema que tenemos con Expedia. Las habitaciones entran en nuestro sistema como para fumadores aunque el cliente haya reservado para no fumadores. Lamento mucho que se haya visto afectado por este problema. Me habría ofrecido a darle una habitación para no fumadores, pero no teníamos ninguna en ese momento. Por eso mi única solución fue reembolsarte tu dinero. Lamento que no haya sido una solución suficientemente buena para ti. Realmente somos un hotel decente y ese día pensé en todas las soluciones posibles. Es lamentable que lo hayamos perdido como cliente debido a este problema. Esté seguro y manténgase bien.

Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay. We hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are sorry to see that we did not meet your standards and we are going to work on the issues stated in your review. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback and we are so pleased to see you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback and we are so pleased to see that you enjoyed your stay. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your expectations. We are making adjustments to the hotel every day for the better. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your expectations. We are slowly making renovations to the hotel every year trying to offer the best experience for all customers.

Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that your room smelled of cigarettes. The surrounding rooms are smoking rooms and this might be why the room smelled, if you ever do stay with us again let us know about the issue and we will do our best to accommodate you. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any feedback. We wish there was something we could do about the construction outside, but we can't. We hope if you choose to stay with us again, and if you do you can ask for a room on the other side of the building away from the traffic. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you choose the stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day

Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay. We hope you choose to stay with us again soon on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback and we are happy to see that you enjoyed your stay. We hope you choose to stay with us on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate all feedback and are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate all feedback and are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. We will do our best to reevaluate the hotel and rooms to offer better service in the future. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. We will do our best to reevaluate the hotel and rooms to offer better service in the future. Stay safe and have a great day.

Gracias por tomarse el tiempo de escribirnos una reseña. Agradecemos cualquier comentario. Nos complace que haya disfrutado de su estancia con nosotros. Intentamos ofrecer a nuestros clientes el mejor servicio que podemos ofrecer. Mantente a salvo y que tengas un gran día.

Gracias por tomarse el tiempo de escribirnos una reseña. Agradecemos cualquier comentario. Nos complace que haya disfrutado de su estancia con nosotros. Intentamos ofrecer a nuestros clientes el mejor servicio que podemos ofrecer. Mantente a salvo y que tengas un gran día.

Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your visit. Stay safe and have a great day.

Gracias por tomarse el tiempo de escribirnos una reseña. Agradecemos cualquier comentario. Nos complace poder acomodarlo y trasladarlo a una habitación sin alfombra. Intentamos ofrecer a nuestros clientes el mejor servicio que podemos ofrecer. Mantente a salvo y que tengas un gran día.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are sorry we did not meet your standards. We will work on all the things stated in the review. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are pleased to see that you enjoyed your stay. We hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day

Thank you for taking the time to write us a review. We appreciate all feedback and are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay here in Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay here in Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you chose to stay with us again in Pharr Texas. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any and all feedback, We are so pleased to see that you enjoyed your stay. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any and all feedback, We are so pleased to see that you enjoyed your stay. Stay safe and have a great day.

Gracias por tomarse el tiempo de escribirnos una reseña. Agradecemos cualquier comentario. Nos complace que haya disfrutado de su estancia con nosotros. Intentamos ofrecer a nuestros clientes el mejor servicio que podemos ofrecer. Mantente a salvo y que tengas un gran día.

Gracias por tomarse el tiempo de escribirnos una reseña. Agradecemos todos y cada uno de los comentarios. Según su reseña, veo que le dieron una habitación para fumadores cuando reservó una para no fumadores. Esto sucede porque las habitaciones para no fumadores se ocupan rápidamente y Expedia enviará su reserva a nuestro sistema y le dará la habitación que esté disponible. No sé porque expedia hace esto y es algo que se nos escapa de las manos. Lamento que esto te haya pasado y no hayamos podido atenderte. Esperamos no haberlo perdido como cliente leal por esto. Gracias, mantente a salvo y que tengas un gran día.

Gracias por tomarse el tiempo de escribirnos una reseña. Agradecemos todos y cada uno de los comentarios. Estamos muy contentos de ver que haya disfrutado de su estadía aquí en Pharr Texas y esperamos que elija quedarse con nosotros nuevamente. Mantente a salvo y que tengas un gran día.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay and we hope you choose to stay with us soon on your next visit to Pharr, Texas. Thank you and stay safe.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay and we hope you choose to stay with us soon on your next visit to Pharr, Texas. Thank you and stay safe.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay. We did just get all the carpets shampooed and that could have been the cause to the scratchy throat. We will investigate this. We hope you choose to stay with us soon on your next visit to Pharr, Texas. Thank you and stay safe.

Thank you for taking the time to write us a review. We appreciate the feedback. We apologize for not meeting your standards. We strive every day to offer a great experience to every customer but we will try harder. Stay safe and have a great day.

Gracias por tomarse el tiempo de escribirnos una reseña. Agradecemos todos y cada uno de los comentarios. Estamos muy contentos de ver que haya disfrutado de su estancia. Sí, somos un hotel antiguo pero estamos haciendo todo lo posible para mejorarlo cada día. Mantente a salvo y que tengas un gran día.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay. We are trying to work on the issues discussed in your review. It takes time, but each day we try to improve the hotel in different ways. Stay safe and have a great day.

Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay. We hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.