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Opiniones de The Commonwealth

4 out of 5
The Commonwealth
901 Bank St, Richmond, VA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 883 de 1300 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 231 de 1300 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 112 de 1300 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1300 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1300 opiniones" "

9.0/10

Limpieza

9.4/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Isabel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great, lovely rooms
Se hospedó 1 noche en junio de 2023

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the art around the hotel. Good location close to attractions and transit. Staff was amazing and helpful, especially Michael. Check in was a breeze. Would recommend.
Se hospedó 3 noches en abril de 2024
Respuesta de Christina Norton, el 22 abr. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond please come back and stay with us again. Safe travels back to Richmond

6/10 Aceptable

Kristi

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
The suite rooms were nice- but a bit pricey. Beds were comfortable, sitting areas very nice and well equipped. Biggest complaint was the first floor bar was a joke, a missed opportunity. House keeping missed our room- but mistakes happen.
Se hospedó 2 noches en abril de 2024
Respuesta de Christina Norton, el 22 abr. 2024
Thank you for taking the time to stay with us and review us. We would love to learn more about your stay and your visit to the bar. We look forward to hearing from you and we hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

8/10 Bueno

Meredith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 22 abr. 2024
Thank you for taking the time to stay with us and review us. We are so happy you found us. We look forward to your next trip to Richmond. We hope you come back and stay with us again. Safe travels back to Richmond

8/10 Bueno

Sarahjane

Viaje familiar
Le gustó: Limpieza y servicio y personal
Loved the suite! And loved the staff! Outstanding, attentive staff. We felt very welcome!
Se hospedó 2 noches en abril de 2024
Respuesta de Christina Norton, el 22 abr. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond please come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Nicole

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Room was spacious, beautiful and clean. Decor was modern. Walkable to dining and night life. VERY minimal parking parking nearby, really only option is valet. Staff were not overly friendly or rude, just there to do their job.
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 19 abr. 2024
Thank you for taking the time to stay with us and review us. Parking in downtown is available but some options are a walk from the hotel. I will speak to the staff about their demeanor. We strive for all guest to feel welcome while they are with us. Safe travels

10/10 Excelente

Michael, McGaheysville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a nice clean hotel. Rooms are big and roomy. The staff were great.
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 17 abr. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Erika

Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 17 abr. 2024
Thank you for taking the time to stay with us and review us. If your plans bring you back to the Richmond area we hope you come back and stay with us again. Safe travels

10/10 Excelente

Edward H

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 17 abr. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

6/10 Aceptable

Mary Beth

Viaje familiar
Le gustó: Limpieza
Pros: Beautiful, historic hotel in downtown Richmond. Valet parking was prompt. Dinner was delicious with fast, friendly service although the opening of the dining room and bar was quite delayed (on a Saturday night). King suite was nicely decorated, spacious and very clean. Cons: Check in receptionist was not at all welcoming or helpful. Noisy- although the hotel did not appear to be busy we were placed next to the elevator, our view looked out on hotel mechanical equipment, and street traffic echoed up loudly to our floor.
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 15 abr. 2024
Thank you for taking the time stay with us and review us. We thank you for detailed feedback. The hotel was busier this weekend but not sold out. The room type you booked is located in the same spot in the whole building. Hopefully if your plans bring you back to Richmond you can come back and stay with us again. Roomy and Homey suites have a lot of choices away from the mechanical equipment. Safe travels back to Richmond

6/10 Aceptable

Joanne

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Parking was 33$ Room was large and staff was kind and friendly Room we stayed in needed some updating, repairs and renovations. The shower leaked all night, there was mold in the shower, the lampshades next to the bed were damaged. I was expecting a 4-star property but this is closer to a 3-star.
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 13 abr. 2024
Thank you so much for your detailed feedback. I have spoken to housekeeping and engineering about the issues you had with your rooms. We thank you for letting us know so we can ensure we are correcting any issues we have. Safe travels

10/10 Excelente

Jocelyne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property - wish we had a better view of the city but we didn’t spend much time in the room, it was one night. We do wish there was a full length mirror. It seems a lot of hotels are leaving these out and for people going to events etc it’s needed. Bathroom was really nice and bed, pillows very comfortable especially for the price. Really enjoyed the valet too.
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 9 abr. 2024
Thank you so much for staying with us and reviewing us. We hope that the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Suzzane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 8 abr. 2024
Thank you so much for staying with us. We are so happy you found us. We hope the next time you come to Richmond you come and stay with us again. Safe travels to Richmond!

8/10 Bueno

Jane

Le gustó: Servicio y personal
Incredibly spacious suite — great for families or small meetings. Hotel needs an update (peeling paint, etc) but rooms make up for it. Plus Capitol directly across the street for pleasant walk (and some history).
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 8 abr. 2024
Thank you so much for staying with us. We are so happy you found us. We hope the next time you come to Richmond you come and stay with us again. Safe travels to Richmond!

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place was amazing!!! Beautiful room with historic character but fully updated, very friendly staff, quick valet service. Overall great experience!
Se hospedó 1 noche en abril de 2024
Respuesta de Christina Norton, el 8 abr. 2024
Thank you so much for staying with us. We are so happy you found us. We hope the next time you come to Richmond you come and stay with us again. Safe travels to Richmond!

10/10 Excelente

Seth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic room, gorgeous historic hotel in walkable distance to most downtown attractions, and wonderful on-site dining!
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 5 abr. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come and stay with us again. Safe travels back to Richmond!

10/10 Excelente

Alan, Falls Church

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Large suite with pull out couch in separate room and hallway access to bathroom. Easy valet parking. Helpful front desk staff. Excellent overall experience.
Se hospedó 3 noches en marzo de 2024
Respuesta de Christina Norton, el 3 abr. 2024
We are so happy you found your new home away from home while in the Richmond area. We look forward to your next stay. Safe travels back to Richmond

10/10 Excelente

Haritha

Le gustó: Limpieza, servicios, condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 1 abr. 2024
Thank you so much for staying with us and reviewing us. We are happy you enjoyed your stay. We hope the next time your plans bring you to Richmond you come back and stay with us!

10/10 Excelente

Brandon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 1 abr. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond

10/10 Excelente

Noreen

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great quiet hotel. Really great room w 2 queen beds and separate sitting area . Very comfortable beds. Would definitely stay again if passing through Richmond again. Thank you 🌞
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 27 mar. 2024
Thank you so much for taking the time to stay with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. safe travels back to Richmond

10/10 Excelente

Shani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service. Staff was friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 27 mar. 2024
Thank you for taking the time to stay with reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels to Richmond

10/10 Excelente

Wendi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such an adorable propert. The rooms were spacious and comfortable and the location was perfect!
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 25 mar. 2024
Thank you for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

10/10 Excelente

Cindy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, friendly staff, quiet and clean room!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 24 mar. 2024
Thank you so much for taking the time to review us. We are so happy you found us and stayed. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back!

10/10 Excelente

Arturo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to book for Galaxycon or any event taking place in the convention center. Short walk to the convention center.
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 24 mar. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond!

10/10 Excelente

Jamal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel would stay again
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 18 mar. 2024
Thank you so much for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond

8/10 Bueno

Inna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel. The attached restaurant wasn’t great though
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 18 mar. 2024
Thank you for taking the time to stay with us and review us. We are sorry you didn't enjoy your experience in the restaurant. We are always working on improvements and thank you for your feedback. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond

8/10 Bueno

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 15 mar. 2024
Thank you so much for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

10/10 Excelente

Anthony

Its 10/10
Se hospedó 6 noches en marzo de 2024
Respuesta de Christina Norton, el 11 mar. 2024
Thank you and welcome to your home away from home while in Richmond. We look forward to your next stay. Safe travels back to Richmond

8/10 Bueno

Ruby, Fairfax

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 11 mar. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you back to Richmond you come back and stay with us. Safe travels back to Richmond

8/10 Bueno

Miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great they still haven’t released my deposit
Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 8 mar. 2024
Hello Miguel!The deposit is already released from our end, the rest is up to your bank, depending on the bank it may take anywhere from 1-5 business days. Hope you get it soon!

6/10 Aceptable

Christina

Le gustó: Limpieza y servicio y personal
We had a toilet not functioning properly and after many asks to get it fixed it wasn't ever fixed completely.
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 4 mar. 2024
Thank you for staying with us and taking the time to review us. I understand you have spoken to our front desk supervisor about your stay. We hope you will come back and stay with us again next time your plans bring you to Richmond. Safe travels back

10/10 Excelente

Jane Elyce

Viaje de negocios
Le gustó: Servicios
Very friendly staff and quick Che k in. I’ve stayed here multiple times and it’s always very nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 29 feb. 2024
Thank you so much for staying with us and reviewing us. we are glad you keep returning. We look forward to your next visit. Safe travels back to us.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are great and staff is wonderful
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 26 feb. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

8/10 Bueno

Steven

Le gustó: Limpieza y servicio y personal
Didn't like preregistration process.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 26 feb. 2024
Thank you for staying with us. Our pre-registration is not required to stay with us. It is just a service we offer to our guests. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

10/10 Excelente

Alison

Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 21 mar. 2024
Thank you for your kind review, we hope to see you again in the future! Safe travels!

10/10 Excelente

Kay

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
I liked the international atmosphere of the staff. Very friendly and helpful employees. The suite I stayed in was immaculate, rooms were very large and quite nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 22 feb. 2024
Thank you so much for taking the time to stay with us and review us. We are so happy you found us. We look forward to your next stay with us. Safe travels back to Richmond!

10/10 Excelente

Loretta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's an older building that's been redone. It's a great location and the staff is attentive
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 22 feb. 2024
welcome to your home away from home when you are in Richmond. We look forward to having you back with us. Safe travels back to Richmond!

6/10 Aceptable

Mary

Viaje familiar
Le gustó: Servicio y personal y servicios
Needs a renovation
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 20 feb. 2024
Thank you for taking the time to stay with us and review us. We appreciate the feedback. We are currently in the process of going into each room and doing any repairs that are needed. We hope you come back and stay with us on your next trip to Richmond!

10/10 Excelente

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the aesthetic of the hotel and was very convenient for a show at the Altria Theater.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 19 feb. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond

2/10 Terrible

corey

Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 21 mar. 2024
Thank you for your review. We are sorry you did not enjoy your stay. Please contact the hotel if you want to speak to us directly. Safe Travels!

10/10 Excelente

Stacy

Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 21 mar. 2024
Thank you for your kind review, we hope to see you again in the future! Safe travels!

10/10 Excelente

Courtney

Great place!
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 10 feb. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels to Richmond!

10/10 Excelente

Denise

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was great! We had living, kitchen and separate bedroom. The room was clean and had many amenties. Will definitely stay again next time we are in Richmond. Friendly staff. Highly recommend.
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 6 feb. 2024
Thank you so much for staying with us and telling the world about us. We look forward to your next stay. safe travels back to Richmond

10/10 Excelente

Michael, Baltimore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 6 feb. 2024
Thank you for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you will come back and stay with us. Safe travels back to Richmond!

10/10 Excelente

Amanda

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Commonwealth was great for my one night in Richmond. Leading up to the stay, the staff were responsive, friendly, and helpful on the phone. Upon check-in, were given a suite with a huge, separate living area which was convenient and unexpected. The on-site food was convenient and tasty for breakfast. Be aware that the elevators are very tiny and the hallways are narrow. Great stay- I’d definitely come back!
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 5 feb. 2024
Thank you Amanda for staying with us and reviewing us. We are so happy you found us and and enjoyed your stay. Yes the elevators and hallways are small but we know the suites make up for the small trip to your room. Safe travels back to Richmond

10/10 Excelente

Jason

Se hospedó 3 noches en enero de 2024
Respuesta de Christina Norton, el 20 mar. 2024
Thank you for taking the time to stay with us and review us. We are so happy you enjoyed your stay. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Kathleen

Se hospedó 2 noches en enero de 2024
Respuesta de Christina Norton, el 20 mar. 2024
Thank you for taking the time to stay with us and review us. We are so happy you enjoyed your stay. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Kathryn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely property in great condition. Huge room. Very fast, friendly valet parking and check in/out. Perfect location for access to Capitol and General assembly buildings. Restaurant food is OK if you're too tired to go out, but I'm pretty sure it is just frozen stuff from Costco.
Se hospedó 1 noche en enero de 2024
Respuesta de Christina Norton, el 26 ene. 2024
Thank you for taking the time to stay with us and review us. We appreciate the feedback. I will speak to our restaurant staff about your comments. Safe travels back to Richmond!

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Christina Norton, el 24 ene. 2024
Thank you for staying with us and reviewing us. We are so happy you enjoyed your stay. We hope the next time your plans bring you to Richmond you come back and stay again