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Opiniones de Hi-Wheel Flats

2 out of 5
Hi-Wheel Flats
4835 Chiles Rd, Davis, CA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 257 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 294 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 188 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 130 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 131 de 1000 opiniones" "

7.0/10

Limpieza

7.8/10

Servicio y personal

6.2/10

Servicios

6.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Patricia

No le gustó: Limpieza
El cuarto estaba bien solo que no hacían limpiezandel cuarto aunque se pidió en dos ocasiones en recepción
Se hospedó 4 noches en abril de 2023
Respuesta de Brand Experience Team, el 16 may. 2023
Hola Patricia,Agradecemos la calificación maravillosa, gracias por informarnos sus inquietudes; esto nos ayudará a mejorar la experiencia de nuestros huéspedes en gran medida.Lilith#Team6

4/10 Malo

Juan

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cobijas malas pocas toallas y la cama con bed bugs
Se hospedó 1 noche en junio de 2022
Respuesta de Sophia CSR, el 20 jun. 2022
Dear Guest, Thank you for sharing your feedback. However, we apologize for the inconvenience faced regarding the cleanliness issue and uncomfortable bedding. We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.

8/10 Bueno

Juvencio

Viaje familiar
Le gustó: Servicio y personal
Más cuidado y limpieza en el los cuartos
Se hospedó 1 noche en mayo de 2022
Respuesta de Sophia CSR, el 9 may. 2022
Dear Guest, We are glad you had a nice stay with us and really appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 Bueno

Gonzalo H

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Eduardo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En términos generales, me gustó la habitación y el servicio que recibí de parte del personal. No me gustó que la habitación no cuente con un pequeño microondas y un secador de pelo. Esos DETALLES adicionales deben considerarse, aunque tengan que cobrar una cuota adicional. La máquina de hielo quedaba excesivamente lejos de mi habitación, cosa que tampoco me gustó.
Se hospedó 6 noches en diciembre de 2021
Respuesta de Sophia CSR, el 6 ene. 2022
Hi Eduardo, Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from us.

8/10 Bueno

Marlene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2021
Respuesta de Sophia CSR, el 16 nov. 2021
Ms Marlene, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 Aceptable

FELIPE EDUARDO GARZA

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
people parking lots smoking marihuana and all halls and rooms smells like it
Se hospedó 1 noche en octubre de 2021
Respuesta de Sophia CSR, el 12 oct. 2021
Mr Felipe, Thank you for taking the time to share your feedback with us! We regret your recent stay with us didn't go as expected. Your feedback has been taken seriously and forwarded to the team for improvement. We sincerely hope to provide you with a better lodging experience in the future.

2/10 Terrible

Griselda

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En verdad muy malo aún no estaba limpia la habitación y el colchón estaba bastante sucio a ese lugar jamás regreso
Se hospedó 1 noche en septiembre de 2021
Respuesta de Sophia CSR, el 29 sept. 2021
Ms Griselda, Thank you for taking the time to share your feedback with us! We regret your recent stay with us didn't go as expected. Your feedback has been taken seriously and forwarded to the team for immediate improvement. We sincerely hope to provide you with a better lodging experience in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal muy amable
Se hospedó 1 noche en julio de 2021
Respuesta de Sophia CSR, el 16 jul. 2021
Hello, Appreciate your rating and review. Receiving an astonishing 5-star rating and review is a real victory for our hotel. We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Mucho holor a sigarro y Susia
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en septiembre de 2020

6/10 Aceptable

Marlene

Se hospedó 1 noche en julio de 2019

6/10 Aceptable

cesar

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Cristina, Sacramento

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Allot of night traffic
Se hospedó 1 noche en abril de 2024

2/10 Terrible

MARCELO

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Screaming around from residents of the motel for a good part of the night
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Karla

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I think the area is nice but just around the hotel is so dirty people smoking all over the place and also not feel safe about leaving my vehicle outside.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Kara

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Roaches, lots and lots in the downstairs rooms
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is very nice
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Cristina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love most of the staff at this location. I was able to keep to myself unless I required something and I loved that. This is my number one place to stay. And the price is just the cherry on top.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room smelled like cigarettes, stains on the towels and blankets. Will never be back
Se hospedó 3 noches en julio de 2023
Respuesta de Brand Experience Team , el 28 jul. 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Aceptable

John

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Genki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
非常に宿泊しやすかったです。 周辺は、スーパーとスターバックス、数件の飲食店程度でしたが治安がよく、安心できました。
Se hospedó 2 noches en junio de 2023
Respuesta de Brand Experience Team, el 19 jul. 2023
こんにちは、ゲンキさんありがとうございます。このような肯定的なフィードバックをいただけると本当に嬉しいです。 あなたの経験が良いものであったことを嬉しく思います。また近いうちにお会いできることを楽しみにしています。リリス#チーム6

8/10 Bueno

Nora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

4/10 Malo

Gregory

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
I’ll look elsewhere
Front desk staff was good. The room had some recent updates, but I booked a room with a microwave and refrigerator. The first room I was given did not have them and the staff was not aware of it. My second room did have them, but the trade off was stained sheets and no bedcovers on the beds. We bought pillows and blankets to use. There are also quite a few long term guests at this facility. Lastly I book here because it is close to the Soccer Complex we play at and had a restaurant next door(the restaurant is no longer in business). I have stayed here 3 times before, but this will be my last. Just seems to be going downhill and I am not comfortable with bringing my players to a place where there are so many long term tenants lounging around the pool, parking lot and walkways. Sorry no photos, but I didn’t plan on leaving this review.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 6 jul. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Malo

Elizeth

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Montri, LOS ANGELES

Viaje familiar
Le gustó: Limpieza y servicio y personal
Small room
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 6 jul. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excelente

Josue

Le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Nalene

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Maria riza

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

8/10 Bueno

David

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 2 noches en mayo de 2023
Respuesta de Brand Experience Team, el 21 jun. 2023
Hi David, Thank you for positively rating your stay!! Maz K. #Team6

4/10 Malo

Marc

Se hospedó 5 noches en mayo de 2023

8/10 Bueno

Raffaele

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Lynn

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
Unfortunately there was a hole in the wall under the bathroom sink and the cable was junk but other than that the room was fabulous
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 7 jun. 2023
Hi Lynn,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Bueno

jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location, accesible price.
Se hospedó 2 noches en mayo de 2023
Respuesta de Brand Experience Team, el 7 jun. 2023
Hi Jorge,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excelente

Sasiporn

Se hospedó 2 noches en mayo de 2023

2/10 Terrible

kensing

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Kelli

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
When checked in we were given a room that was already occupied. We walked into someone’s room where their personal belongings were in. I would be upset if someone was given access to our room. They switched our rooms. We stayed and left.
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 1 jun. 2023
Hi Kelli, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 Aceptable

Christopher

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Clare

Se hospedó 2 noches en abril de 2023

6/10 Aceptable

Marguerita

Viaje en grupo
Just finished a stay this past weekend, April 2023. We booked based on cost. Check-in was at 3pm, and when we arrived at 7pm, they had no available rooms. We had to wait about 20-30 min for the cleaning staff. We were given a room upstairs, and everytime we used the staircase, there was a strong odor of urine. The room was decent; the sheets were fairly thin, the remote batteries were dead with the TV monitor buttons usable, the fridge/microwave worked, the shower floor was dirty, the AC worked well, the bathroom door didn’t lock, etc. The motel was also located next to a recently closed restaurant and a Taco Bell, but the area itself was very quiet and we did notice a few people sleeping in tents in the parking lot. It was an okay experience, felt a bit unsafe at times, but if you’re looking for something cheap, it’s a decent option for a night.
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 10 may. 2023
Hi Marguerita,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excelente

Jose antonio

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great costumer service
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 10 may. 2023
Hi Jose, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Parth

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the worst service i have ever been to there are homeless everywere. You are not safe at all Washroom was not working properly, even the tv n other things in room means all in one it was worst never going here again
Se hospedó 2 noches en abril de 2023
Respuesta de Brand Experience Team, el 10 may. 2023
Hi Parth,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Aceptable

Victoria

Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff tried their best to accommodate needs but seemed very understaffed and disorganized. The room I was originally given had a very strong cigarette smell. Asked for a new room and was downgraded to one without a microwave and still had an unpleasant smell. Lots of yelling from room neighbors and crying that woke me and my family up early. I would not stay here again.
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy Y., el 5 may. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Aceptable

Sara

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Marye L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean. Easy access. New owners are cleaning up the motel. Good to experience
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy Y., el 5 may. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

John

Viaje de negocios
It is a basic motel, cheapest in the area. It was CLEAN! And i was pleasantly suprised it was quite. All I needed was clean, quite, bed and a bathroom.
Se hospedó 2 noches en abril de 2023
Respuesta de Brand Experience Team, el 25 abr. 2023
Hi John,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Melanie

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
To begin with, the lobby smelled so badly of BO that I had to hold my nose while speaking to the employee checking me in. Our room had most of the outlets replaced with covers for some reason so I couldn't even charge my phone conveniently. There was no hair dryer or room service. For $390 for two nights, I would expect a lot more. I won't be returning.
Se hospedó 2 noches en abril de 2023
Respuesta de Brand Experience Team, el 25 abr. 2023
Hi Melanie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excelente

Camille

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Carl

Se hospedó 1 noche en abril de 2023