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Opiniones de Motel 6 Sacramento, CA - Downtown

2 out of 5
Motel 6 Sacramento, CA - Downtown
1415 30th St, Sacramento, CA

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 211 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 225 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 180 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 157 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 232 de 1005 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

5.6/10

Servicios

6.0/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alfonso Zermeno, Torreon

Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

cristina

8/10 Bueno

Agneliesa

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Mercedes

No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

DEBORA

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Nancy Y., el 4 ene. 2022
Thank you for the perfect rating!! Nancy Y. #Team6

2/10 Terrible

Miguel A

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Se hospedó 5 noches en junio de 2021

8/10 Bueno

moises

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El lugar está limpio y es confortable
Se hospedó 1 noche en julio de 2020
Respuesta de Brand Experience Team, el 28 jul. 2020
Hola Moises, ¡Gracias por la crítica positiva! Estamos felices de que haya disfrutado su estadía. Lilith # Team6

4/10 Malo

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
No me hicieron limpieza, me cobraron wifi, no me funcionaba bien la tv les dije y no me la repararon y encontre el lavabo tapado
Se hospedó 2 noches en diciembre de 2018
Respuesta de Brand Experience Team, el 1 feb. 2019
Gracias por tomarse el tiempo para publicar su opinión. Estamos comprometidos a ofrecer una habitación limpia y cómoda, y nos disculpamos por cualquier falla en el cumplimiento del compromiso durante su reciente estancia. Nos complace poder ofrecer Wi-Fi a nuestros huéspedes, pero nos disculpamos por las molestias que haya experimentado con la conexión a la red. Lo invitamos a ponerse en contacto con nuestro departamento de relaciones con los huéspedes para registrar los detalles de su visita y ayudarnos a brindar una mejor experiencia para los huéspedes en el futuro.

8/10 Bueno

Ervin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo es tuvo muy bien
Se hospedó 1 noche en mayo de 2018

4/10 Malo

Vivian

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Malo
Muy mal olor en cuarto
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Diego, Sacramento

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Heavy cigarette smell
Everything with the motel was good except for the smell of the room. It stunk heavily of cigarette. I asked for a room change, which I got, but the other room came with the same smell. Overall it was a good experience except but for that one detail.

6/10 Aceptable

Tiffanie sylve

No le gustó: Servicios
It would be nice to have at least one or the other inside of the rooms: Microwave/refrigerator . I prefer a microwave.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Monique, Sacramento

No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jon, Red bluff

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The photos look nice, Brandon at the front desk was cool. Random people walking around/through the property. We drive around the block and homeless and garbage was all over the steps of the same hotel on the rear of the property on Alhambra and N st. Would not bring your family here!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 27 mar. 2024
Hi Jon,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Malo

Grace

No le gustó: Limpieza, servicio y personal, servicios
Chrcking in was a hassle because my card had no chip they couldn't take it and i had to go get cash for my room plus the front staff was not very nice he didn't even apologize to me for the inconvenience with the card situation and the room has no microwave and the room was very untidy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 27 mar. 2024
Hi Grace,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excelente

Myles

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Hasan

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Drugs being done all around outside property, prostitutes, noisy, no fridge or microwave, rude disrespectful staff. Won't return. Called a Lyft and even they wouldn't pick me up from unsafe environment.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Y., el 19 mar. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excelente

Rocio

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team, el 21 mar. 2024
Hi Rocio, Thank you for the 5-star rating!Natalie #Team6

8/10 Bueno

Angella

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The motel rooms are real nice and clean and updated. Very cute. What I didn’t like was we only had a thin blanket and sheet. No comforter. It was quite loud all night. Between cars coming in booming their music to people up all hours of the night talking outside loudly. Some noise is to be expected since motel is by busy streets and freeway. Nice having IHOP across the street
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Angella,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Salma

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Nancy Y., el 14 mar. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

JERALD

Le gustó: Servicios
daniel...very friendly, efficient server
Se hospedó 7 noches en febrero de 2024
Respuesta de Brand Experience Team, el 28 feb. 2024
Hi Jerald,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Aceptable

Eudora

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This was an emergency trip. My daughter was in the Sacramento hospital. I was exhausted when I arrived at the front desk. It felt like I was bothering the woman. However, she may have been tired, and/or I may have taken it wrong. After all, I was extremely tired, worried and in pain. That has to be taken into account. This hotel definitely had signs of wear and tear. It also appeared that the doors may have been broken, though a new lock had been installed. There really were no amenities. There was no refrigerator. Though there was soap, there was no shampoo. There was no ice bucket. There were no actual drawers, just cubby holes. The remote was taped up multiple times with packing tape. But the thing that bothered me most was the bed. It didn't have a bedspread. There was a sheet on top instead. Inside the bed, instead of two sheets, there was only one sheet and a blanket. The second sheet was on top of the blanket. I have never seen that before. It made me wonder how many people slept there without the blanket being washed. If it's going to be next to various bodies, it should be washed after each customer. Perhaps it is. I had no way of knowing. I did not feel in danger there, but I will not return.
Se hospedó 2 noches en enero de 2024
Respuesta de Brand Experience Team, el 22 feb. 2024
Hi Eudora, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 Excelente

Kay

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Selina

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Prostitution, drug dealing, unsafe, smelled of cigarette smoke in non smoking room. Cigarette burns on bedspread. Dirty floors, dirty towels, screaming, and tire screehing at night. Holes in the wall and the front door was kicked in prior to my stay and did not close fully. I left asap as soon as the sun came up. Locals told me this is where they house homeless. Never stay here.
Se hospedó 2 noches en enero de 2024
Respuesta de Brand Experience Team , el 23 ene. 2024
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

10/10 Excelente

Lasharita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Will come back again
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy Y., el 17 ene. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Chrystal

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
We felt unsafe at the property die to people knocking on our door throughout the night. Those who go there, I know cannot be controlled, the quality of the room was definitely fornthe price we got, bed was uncomfortable, we slept over the blanket. The ac kept running hot and turing off, malfunctioned a bunch of times, the shower was alright though. But the worst was when my sister got attacked by some kinda bug thag left welts all over her hand. The pattern was bed bug like but it also looked like bunch of spider bites. We wished we slept in our car at a rest stop outside of sac like the night before. We felt safer and slept better there plus hey no bug attacks and was free. Total waste of our time and money which was limited due to our trip. But the staff was polite, just who ever owns the motel is who I blame.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 17 ene. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excelente

JERALD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
easy to order
Se hospedó 7 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hi Jerald,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to a grocery store and fast food and door dash will deliver
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hi AlexanderThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Bueno

Kaitlyn

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Rafael

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and staff is nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hi RachelWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excelente

Rafael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
always have a reservation don't need a deposit
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hey Rachel, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excelente

Fong

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

steven

No le gustó: Limpieza y condiciones de la propiedad
If you enjoy doped up hookers,& homeless,ever where you turn ,thin that's the hotel for you.P.S. maids were nice especially the maid with a smile,that seemed Tobe surgically implanted on her face guys in the office were nice to.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hi Steven,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excelente

Elohim

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Quite
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 3 ene. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Rajnesh

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn't have room
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 3 ene. 2024
Hi Rajnesh, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Aceptable

Jose de jesus

Viaje de negocios
Le gustó: Servicio y personal
Motel six is just a bed to go to sleep. Homeless around the motel. But they do provide security at night.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brand Experience Team , el 26 dic. 2023
Hi Jose, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Malo

Roger

No le gustó: Servicio y personal
Disappointing
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

elizabeth

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
Close to transportation and downtown. Food within walking distance.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 20 dic. 2023
Hi Elizabeth, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Bueno

Jon

Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Randy

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Gilbert

No le gustó: Condiciones de la propiedad
No bathtub parking away from room
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 20 dic. 2023
Hi Gilbert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

Ricky

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lots of freeway noise and I didn't feel safe with so many vagrants hanging around.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 13 dic. 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Malo

Chandra

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Every time when I book thru Expedia, I get terrible rooms. This time it was very scary facing away to street and terrible downtown environment. Perhaps hotels don’t give good rooms to Expedia customers.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 13 dic. 2023
Hi Chandra,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 Terrible

Barbara

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Corrina

Ok
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 13 dic. 2023
Hi Corrina,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Desk person wonderful
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 29 nov. 2023
Hi Alexander,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6