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Opiniones de The Inn at Solitude

3.5 out of 5
The Inn at Solitude
12000 Big Cottonwood Canyon, Solitude, UT

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 83 de 148 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 43 de 148 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 148 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 148 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 148 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

7.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Andrew, New York

Le gustó: Servicio y personal y servicios
Great location and the most helpful and friendly staff imaginable. The rooms are what happens with not enough maintenance and ski resort scratches and scrapes. The rooms could use a full upgrade. Everything is very old, some curtains torn, etc.
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Marcia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful view of the slopes and ease to the slopes. Clean, comfortable accommodation. Outside deck of restaurant was a great apres spot
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

marie-josée

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Emplacement imbattable pour le ski
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

steven paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Snowboarding and skiing were awesome
Se hospedó 4 noches en marzo de 2024

4/10 Malo

Vincent

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were incredibly disappointed with our stay here. The inn at Solitude is old, poorly maintained, and dirty. Our sheets had multiple stains on them. What looked like blood and the other big stain was yellow. We stayed for 4 days and our room was not cleaned once. The amenities they have are incredibly limited and they don't even open the pool or jacuzzi until noon so forget about any morning relaxation. We also got locked out of our room and couldn't find a front desk person for 2 hours. When they state there's 24 hour concierge services but then left the building without anyone here for hours. It was just not a good experience at all, especially for the money they charge you.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Elizabeth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room and furnishings above average. Walk to Apex lift. Staff super helpful and attentive.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Leila

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and the staff were all so attentive and provided great customer service
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

CRAIG

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Steven

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
No room service during our stay. Had to ask for towels, TP, soap, shampoo.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful Setting, very friendly staff.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

William

Le gustó: Limpieza y servicio y personal

10/10 Excelente

Bryan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Kyle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Expedia appears to overextend itself when it comes to the “Gold,” status perks. The hotel doesn’t even seem to be aware of the benefits that are extended to the customer. When I mentioned some of the perks they act surprised. Personally I don’t care, but stop advertising these benefits if they really don’t exist.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Lance

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice slopeside hotel. Rooms are nice with fridges. Staff was friendly but not over early helpful. They did not recognize ANY of the VIP perks that I was promised with my reservation, in fact they all acted like I was crazy when I asked about them. I booked their specialty to use my VIP points that I had earned and take advantage of the perks. So I’m my mind they did not hold up their end and should not get VIP status on Expedia. I feel slightly cheated.
Se hospedó 3 noches en marzo de 2022

10/10 Excelente

Olivier

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location
Se hospedó 5 noches en marzo de 2022

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Would have been nice to know there was no air conditioning room was really hot the fan provided did nothing. This should be noted on listing somewhere
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Jasten

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb
Great stay. I didn't have a chance to try the restaurants; however, I loved the hot tub areas and my room with a view of the courtyard (complete with striking clock) was great (I normally prefer slope-facing but didn't mind). I cannot wait to return when all the facilities (bars, etc.) are reopened next winter! This place is fabulous and will be my main site for ski holidays henceforth. I have stayed at other properties at nearby Alta and find that the design at Alta/Snowbird to be extremely bizarre and offputting. Solitude and Brighton got it right!
Se hospedó 2 noches en abril de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This ski resort is so pretty. The architecture of the buildings and the layout was great. The rooms were dated and the carpeting smelled in our room. The bed and pillows were super comfy! Bummed that the restaurant was at capacity and we could not eat there - wanted to feel like we were in a village, instead we had to drive to another restaurant for dinner. Limited breakfast too. Ski hill was awesome!
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en febrero de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en febrero de 2021

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en enero de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2021

6/10 Aceptable

Karen

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Over rated ski in ski out resort
The website states rooms are cleaned daily by housekeeping. Thai never happened over the three nights. One small bottle of shampoo, conditioner and shower gel was given. No amenities, not even Kleenex was replenished. No trash service. Expensive for $1000 for 3 nights with only a check in and check out counter.
Se hospedó 3 noches en enero de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
terrific location right at the base of the mountain by the apex lift. Beautiful view, spacious room. Clean, and staff were great. The electronics in the room are a bit dated, and only modestly effective. Also right next door to honeycomb restaurant which was a great place to eat-limited menu but good food and service. A really nice getaway for us during covid season.
Se hospedó 3 noches en enero de 2021

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en marzo de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Inn at Solitude is steps from restaurants, ski shop, gift shop, pool / hot tub, and most important the ski lifts - no need for a car here.
Se hospedó 4 noches en enero de 2020

10/10 Excelente

Stacey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will definitely be back!
The photos do this little INN zero justice. It's a quaint mountain resort w/ lovely people who run it. The ONLY complaints we would have is the food is so so and there are no vending machines for misc drinks or water.
Se hospedó 2 noches en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Zeke, PA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, nice staff, functional hot tub. Breakfast buffett was overpriced and not great. Rooms were comfortable, but a bit out of date.
Se hospedó 4 noches en enero de 2020

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Last minute booking made, due to rough (for driving) weather forecast. Very friendly and helpful staff. Valet and front desk team dug our car out from ~ 4 feet of snow! Thank you :)
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Walter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Quiet place for families! Excellent Skiing!!
Great Quiet place for families! Excellent Skiing!!
Se hospedó 4 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Staff was awesome. Rooms were dated and need to be updated.
Se hospedó 7 noches en marzo de 2019

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Everything was just sort of “meh” ... staff who answered the phone couldn’t provide information about parking, beds were lumpy with rough sheets, very little to do at night. Staff in the restaurant were very nice, views and convenience can’t be beat, there was just nothing about the stay that would make me want to return.
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en marzo de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Expensive dining. Average other rating options- and limited. Hot tub small and closed another day. Not alot of offerings
Se hospedó 3 noches en marzo de 2019

8/10 Bueno

william angelo

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Winter vacation in Solitude
Beautiful property, very quiet surroundings in the village of solitude. My concerns were regarding dirty bathrooms for public use, i.e. One bathroom in hallway near spa was dirty and had no toilet paper nor paper towels, the other bathroom next to the restaurant was so bad it was not hygienic at all so I went up to my room to use my bathroom. Also not a lot of available restaurant choices in solitude.
Se hospedó 4 noches en febrero de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Great food. And 100 feet from lifts. Would definitely stay there again
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect and very reasonably priced. Super nice staff.
Se hospedó 4 noches en marzo de 2019

10/10 Excelente

Javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent family skiing resort!
The entire staff was extremely supportive and helpful during check in and out. Awesome location to the lifts and facilities! Had a great view of the slopes and was very tranquil.
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Qing

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ski in and out👍
Inconvenient parking situation
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

Charlotte

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2019

8/10 Bueno

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
True ski in ski out. You can literally ski to the front lobby. Nice staff and quaint quiet village.
Se hospedó 2 noches en febrero de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant. The St. Bernard’s Restaurant is now buffet for breakfast and dinner which is very convenient. The sink was not draining very well and bathroom could use some updating. Overall, enjoyed our stay
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the slopes and restaurants. Excellent staff.
Se hospedó 3 noches en febrero de 2019
Respuesta de Patrick, el 16 feb. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Kerri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de Patrick, el 13 feb. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, surrounding area restaurants were fantastic.
Se hospedó 4 noches en febrero de 2019
Respuesta de Patrick, el 13 feb. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

KMJ, boston, ma

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ski in / ski out facility in a cute village with adorable restaurants. Staff is so helpful (thank you Ali!) with luggage and anything else you need.
Se hospedó 1 noche en enero de 2019
Respuesta de Patrick, el 13 feb. 2019
Thanks for staying with us. We appreciate your feedback!