Sala de reuniones

Opiniones de Castillo Romano

3 out of 5
Castillo Romano
12 Via Castillo Romano, Las Terrenas, Samana

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 34 de 44 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 44 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 44 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 44 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 44 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Wander

Viaje familiar con niños
Le gustó: Servicios
Acorde al precio, buenas ubicación, es una propiedad antigua pero bien culada
Se hospedó 1 noche en enero de 2024
Respuesta de Joseph, el 13 feb. 2024
Hi Wander, thank you for your review.The property is only 20 years old and is the only Castle in the whole Dominican Republic.No where can you find such an artistic and majestic villa designed and built by a distinguished Maestro. We appreciated your stay and hope to see you again in the future.All our very best.

10/10 Excelente

Corali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Genial!
Se hospedó 1 noche en agosto de 2021
Respuesta de Joseph, el 22 ago. 2021
Corali and her husband were absolutely sweeter than sweet... The staff absolutely loved them and they were like family visiting us from Spain. They were not clients but family members. The only sad thing was that they only stayed a few days because they had to catch their plane back to Europe. We will greet them again next year when they come back. Our very best to you and your entire family on behalf of Castillo Romano and all its employees.

10/10 Excelente

Pedro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2019
Respuesta de Joseph, el 27 mar. 2019
Hello Peter, Thank you for your great review. We enjoyed your company and only wished that it would have been for longer. All our very best to everyone.

6/10 Aceptable

Franklin

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2019
Respuesta de Joseph, el 22 ene. 2019
Hello Franklin, It was nice having you stay with us. Please remember that you booked and paid for an ECONOMY BUDGET ROOM which includes no frills and only basic essentials for people on the go that do not require anything luxurious. We also included breakfast compliments of the house for you and your partner. Thank you. All our very best.

10/10 Excelente

Jose, Santo Domingo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel!
Este hotel es increíble, mejor relación calidad precio no podría tener algún hotel de esta Zona. Es excelente, lo recomiendo!
Respuesta de Sr. Romano, el 17 mar. 2016
Muei gracias, Sr. Jose. Saludos a todo la familia. Espero verte pronto.

10/10 Excelente

Serdar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect/Excellente/Sehr Gut ( High Luxus for Cheap
I can recommend this Hotel. Its a nice Villa with nice Service. Everything is very clean and save. There is a nice View to the Beach and City centre and its 1 minute walking to the downtown. I didnt feel like a Hotel gust there, i felt like a King in a Castle. I still cant understand why the Hotel is so cheap. For sure i will come back soon.
Respuesta de Joseph, el 26 feb. 2016
Hello Serdar, Hope everything is going great for you. We appreciated your company and would love to see you again in the future. We want to wish you our very best from Castillo Romano and all its staff.

10/10 Excelente

Ruth, Charlotte

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and the pool!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Joseph, el 31 mar. 2024
Hello Ruth,It is always a pleasure to have you stay with us.You are always welcome because everyone enjoys your company.All our very best and see you soon.

2/10 Terrible

Ana

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Negative experience.. i didn't receive the room that i reserved, the owner starting argument with me about it..very rude. Next day he apologized and came back the money for one night to me, but still let me stay in that uncomfortable room with a share bathroom outside the room 😡 even if the hotel was empty (no nice). I do not recommend it.
Se hospedó 3 noches en febrero de 2024
Respuesta de Joseph, el 25 feb. 2024
Castillo Romano is honored to have a 4.8/5 rating with Expedia and Hotels.com which attests to our relentless dedication to our customers satisfaction. We have the best price/quality accommodations in Las Terrenas. You had rented a cute,clean,comfortable ECONOMY ROOM which provides for a double bed, 2 night tables with lamps, a dresser with mirror, air conditioning and FREE BREAKFAST. Along with this, you had STARLINK INTERNET available, 2 huge kitchens where guests can cook and store meals, 2 large shared living rooms to socialise and watch TV, wraparound balconies where you can see the city of Las Terrenas and an ocean view and 7 washrooms throughout the building. We have a beautiful private pool and a barbecue area. The beach and all amenities are in close walking distance. All our guests are ecstatic when they see how majestic and grand the property is which was designed and built by a renowned Maestro Romano...We also reserve Destination Weddings, large family reunions and all kinds of social functions.The first night everything was fine. The next day you were complaining that this was not the room that you had booked. We said we were sorry that you felt this way and offered to REFUND your money WHICH WE DID and gave you the OPTION OF CANCELLING the next 2 nights which you had booked. You REFUSED and continued to complain that you wanted a better room.We refused because you did not want to pay the extra fees for the upgrade. You obviously and clearly had the option to leave if you were so dissatisfied and after getting a free night COMPLIMENTS of Castillo Romano!!! And we would NEVER have given you the 3 nights for free which we explained to you in a polite and respectable manner. At no time was anyone EVER rude to you and this is INSULTING AND DEFAMATORY TO OUR BUSINESS REPUTATION which you posted in your comments!All our very best

10/10 Excelente

Ruthe, Charlotte

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was amazing the only thing I wish bedrooms with their own bathrooms!! But other than that loved my stay❤️❤️❤️
Se hospedó 2 noches en enero de 2024
Respuesta de Joseph, el 13 feb. 2024
Hi Ruthe, thank you for your lovely review.The villa has both private and or designated bathrooms all depending on the bedroom chosen.We enjoyed your company and hope to see you again in the near future. We appreciate having nice people visiting us and it is always a pleasure to host you.All our very best from the staff of Castillo Romano.

10/10 Excelente

Les

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is up on a steep hill with an incredible view of the ocean and area. The support staff were there when I arrived, check in was fast and simple. Breakfast offered everyday. Great value for what you receive. I am looking forward to returning in the future. I had a car so it was easy to drive up to the entrance. The walk could be a challenge for some depending on age and health. The owner (Joseph) followed up after I checked via phone just to make sure everything was fine. Very professional of him.
Se hospedó 5 noches en enero de 2024
Respuesta de Joseph, el 13 feb. 2024
Hello Les, thank you for the nice review. It was a pleasure hosting and serving awesome people like yourselves.Please make sure that you come and see us again real soon.All our very best from Castillo Romano

10/10 Excelente

Giuseppe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bell’edificio dall’architettura particolare.
Vicino il centro ma immerso in una zona piena di vegetazione tropicale e tranquilla. Appena si entra ti colplisce la scala monumentale centrale in marmo/granito, da cui si accede alle camere che si trovano tutte intorno alla scala. Ogni camera si affaccia su un balcone da cui si vede un bellissimo panorama con vista fino al mare. La struttura è dotata di piscina. Molto cordiale e accurata l’ospitalità del signor… e della signora Morena, che prepara anche una buona colazione a base di omelette, caffè , latte, pane burro marmellata e succo. Buon rapporto qualità/prezzo. Consigliato.
Hotel El Castillo Romano tra la vegetazione tropicale
Panorama dalla terrazza
Idem
Se hospedó 1 noche en julio de 2023
Respuesta de Joseph, el 29 ago. 2023
Senor Giuseppe,It was such a pleasure to have you and your lovely wife stay with is.We are always happy to have wonderful and friendly people come visit us not as clients but as family.We hope to see you again real soon.

10/10 Excelente

Dan

Se hospedó 1 noche en marzo de 2023
Respuesta de Joseph, el 19 mar. 2023
Hi Dan,Thank you for your wonderful review.It was a pleasure having you spend your honeymoon with us and we want to wish you our very best in the future.And a big hello to your lovely bride on behalf of everyone at Castillo Romano.

8/10 Bueno

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One night stay
Beautiful hotel. And the view is gorgeous. Staff very friendly. Just don’t expect shampoo. No hot water when I wanted a shower, but they had some later in the morning.
Se hospedó 1 noche en enero de 2023
Respuesta de joseph, el 28 ene. 2023
Hi Kimberly and Tom,Thank you for your wonderful compliments on Castillo Romano. We hope you enjoyed the upgrade on your reservation that we gave you free of charge.You should have simply asked one of the staff members for shampoo and they would have gladly brought you a bottle. It must have been an oversight on their part seeing that we have lots of guests to attend to and they are always running around. We always have hot water but it usually takes a good 5 minutes before it starts getting real hot considering that there is so many tubes throughout the whole Castle.It was a real pleasure hosting you and hope to see you again in the near future.We wish you all our very best

10/10 Excelente

Manuel, EL PASO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An excellent place to stay. I highly recommend this place, close to good restaurants and the beach. The hotel has gorgeous views to the beach and mountains
Se hospedó 3 noches en marzo de 2022
Respuesta de Joseph, el 9 abr. 2022
Hello Manuel, Thank you for your beautiful review. It was wonderful having you and the pleasure you brought to the Castillo Romano with your presence. Please come back and visit us quickly because my staff loved your vibrant and affectionate character.. We all wish you our very best and hasta la vista.

10/10 Excelente

Thomas

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I give Castillo Romano 10 stars out of 5 stars if I could. I love this place so much it wasn't like staying in a motel it was more like home away from home. Words can not discribe how much I enjoyed staying there. When we go back to Las Terrenas to stay again I will definitely be staying there again. It was myself, my wife, and my 2 kids and we felt as if we were at home, the view omg was it breath taking mountains to the left ocean to the right. You sit up top the mountain and can see over the top of Las Terrenas. Such a beautiful relaxing place it definitely heals the heart, mind, body, and soul. The crew that works there was amazing anything we needed they were there right away. They made us an amazing breakfast every morning with fresh pick bananas. The crew isn't just workers they are now officially part of the family and we bacame apart of theirs even such much as we made dinner there one night and had Teo sit with us for dinner. Such an amazing crew and place I just can't say enough about it. Much love you guys, Much love. We miss them already.
Se hospedó 5 noches en enero de 2022
Respuesta de Joseph, el 29 ene. 2022
Hey Thomas, You actually did become part of our family. You are a beautiful family, loving, warm, sympathetic, and so so sweet. As family, we must see you guys again and hopefully soon. We thank you for the pleasure of having met you, develop a close relationship with everyone and having you live with us in our home. Please keep in touch and take care of yourselves. All our very best from everyone at Castillo Romano.

8/10 Bueno

Manfred

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wirklich gutes Preis/Leistungsverhältnis. Nicht weit vom Strand und vom Zentrum entfernt. Morena und Theo sind sehr freundlich und kümmern sich um alles. Jederzeit wieder!
Se hospedó 2 noches en enero de 2022
Respuesta de Joseph, el 26 ene. 2022
Hello Manfred, It was such a pleasure having you stay with us in Castillo Romano. Everyone was getting use to you staying like family. Make sure you come back real quick so we can enjoy your company again. All my very best to you and your whole family.

10/10 Excelente

lizet

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loveeeeeee this place. Teo and morena are amazing! The sweetest and attentive. Will be staying here again next time I visit.
Se hospedó 4 noches en enero de 2022
Respuesta de Joseph, el 21 ene. 2022
Hi Liset, Thanks for blessing our place with your sweetness and charm. You guys were awesome and truly lovely. What a pity that vacations take so long to plan and are too short when you take them... But, just remember that we are waiting for all you guys to come back soon and we can all party again!!! All our very best to you and your kind and adorable family on behalf of everyone from Castillo Romano

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Las Terrenas is beautiful and so is the hotel, and the hotel support is very friendly and helpful, I will definitely recommend and return
Se hospedó 3 noches en enero de 2022
Respuesta de Joseph, el 12 ene. 2022
Hey Paul, What a great pleasure having wonderful people stay with us. Too bad, it passed too quickly. Hope to see you guys again real soon. We want to wish you all our very best to you and all your family. Take care

10/10 Excelente

Paula Josefina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Castillo Romano was an excellent place to stay. It was clean, organized, and with an amazing view to the ocean. The distance to the Las Terrenas town was only 5 minutes and also to the most beautiful beaches. Morena and Teo always helped us with anything that we needed it. Joseph the owner was always calling to check upon us and we still talk about the incredible experience. He is an amazing host. I can't wait to go back to his property and I definitely recommend it to my friends and family. It has a good size pool with very nice beach chairs and very clean and spacious bedrooms and bathrooms. Thank you Joseph for everything!!!!MY NEW FRIEND
Se hospedó 4 noches en agosto de 2021
Respuesta de Joseph, el 8 sept. 2021
Hey Paula, It was TRUE JOY having you and Shakira stay in our place. We told you that you might as well move in because you had become FAMILY... LOL Morena and Theo absolutely loved you guys and always ask if I have any news from you guys. And next time you come, make sure that it`s for a couple of weeks and with your entire family!!! All our very best to all of you and your whole family on behalf of the entire team at Castillo Romano.

10/10 Excelente

natasha

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is the place for your next group event
The place was unbelievable. It was a beautiful and comfortable home with a beach view. There were two kitchens, two living rooms, a pool. The service was also exceptional with the doorman bringing our bags in and someone coming to cook for us in the morning. The place is completely private and excellent location.
Se hospedó 1 noche en marzo de 2021
Respuesta de Joseph, el 31 mar. 2021
We would like to thank you for giving us the opportunity of hosting your lovely family. The pleasure was totally ours and we hope to see you again real soon with your whole family. On behalf of everyone from Castillo Romano All our very best, Joseph

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unique!
An unusual place to stay! Located on a hillside in a private residential area, and difficult to find (Google Maps doesn't even know about the street which reaches it). But once you get there, you're well taken care of by Teo and Morena (the latter will fix a delicious breakfast at 9.00A)! Clean, quiet and safe, with great views from the balconies. Wonderful place to relax, and when you feel like it, take your car down and hit the beach!
Se hospedó 2 noches en diciembre de 2020
Respuesta de Joseph, el 23 dic. 2020
Hi Richard, It was such a pleasure and an honor to have you and your family stay with us. We hope to see you and your entire family real soon. Have a very Merry Christmas and a happy New Year. We truly wish all of you guys our very best and stay safe.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beau séjour au Castillo Romano
Nous avons bien aimé notre séjour au Castillo Romano. La pente pour y accéder est longue et très abrupte, mais l'effort est largement compensé par l'accueil très chaleureux de Morena et Theo, les responsables de l'endroit. Ces gens sont vraiment incroyables et valent à eux seuls le plaisir d'y séjourner. Un peu vieillotte, la maison est d'une propreté étincelante. Les balcons, tout autour de la maison, offrent une vue sur la mer et les collines environnantes. Elle possède plusieurs chambres, dont la majorité sont avec une salle de bain partagée. L'endroit est idéal si vous le réservez en entier pour un groupe ou pour fêter un événement particulier. La maison peut contenir plusieurs convives. Les rues principales de Las Terrenas, où on trouve de très bons restaurants, sont à quelques 10 minutes à pied. Le très sympathique proprio, Jo, n'est pas sur place mais est très facile à joindre par téléphone au besoin. Comme l'endroit peut être un peu difficile à trouver, il est préférable de lui téléphoner avant votre arrivée. Nous avons réservé via hôtels.com et les photos du site sont très représentatives de l'endroit. C'est un 3* très bien, où nous séjournerons à nouveau et que je recommande fortement.
Se hospedó 2 noches en noviembre de 2020
Respuesta de Jo, el 8 dic. 2020
Merci beaucoup, Nicole Mais le plaisir etait le notre d"avoir des gens aussi gentils avec nous. Tout notre meilleur pour les vacances de Noel et du Nouvel An.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like the name says, this place is shaped like a castle and it's up on a hill, so there are really great views of the sea and Las Terrenas. The inside of the house is fancy looking, with a huge staircase in the center and nice rooms, common areas, and bathrooms. There are wrap around balconies and rocking chairs so you can enjoy the view. I think this place is better to book in groups, because I noticed when the place was full the pool was clean and nice, but when people left and it was only me and my friend they didn't clean it and it became bad smelling and filled with things so it made us not want to go in again. Plus it's a huge place so it feels kind of strange when you're the only ones there. But it's a nice place with a great view!
Se hospedó 2 noches en marzo de 2019
Respuesta de Joseph, el 22 abr. 2019
Hello Erica, Thank you for the nice review. Everyone really loves the stunning view over Las Terrenas and on the ocean, The swimming pool is flushed and filled every month. The only smell that comes from the swimming pool is when the chlorine is added which is normal after a large group leaves and we test the water and adjust the ph factor. We do tell people that we do occasionally have leaves fall in the swimming pool because there is always a constant fresh breeze from the ocean and we are surrounded by a large orchard of fruit trees such as mango, banana, figs, etc.on our large gated property. The whole area is constantly maintained and our guests are our priority. The large Bachata dance group that you came with have booked with us 12 times in the last 4 years and we truly enjoy seeing them over and over again with different members. The reunions, weddings, corporate meetings, social functions love the whole magical experience of Castillo Romano and we love having them even more. We want to wish you our very best and hope to see you again very very soon.

8/10 Bueno

jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Super séjour dans ce château un accueil au top par Théo et Morano. Seul bémol à notre séjour la piscine qui n'était pas utilisable car eau trouble pas lavé Pas nettoyé
Se hospedó 4 noches en febrero de 2019
Respuesta de Joseph, el 26 feb. 2019
Salut Jean et Christine, C'etait un grand plaisir de vous avoir avec nous. Theo et Morena vous trouvez tres sympathic, amicable.et gentil. Pour la piscine, c'etait a cause des gros vents et pluie qui envoye beaucoup de feuilles dans la piscine et que etait nettoye a mesure. La couleur de la piscine peut apparetre un petit peu sal mais le niveu de chlor etait toujours surveille. On vous souhaite du grand plaisir dans le restant de vos vacances en Republic Dominicaine. On espere de vous voir bientot de nouveau. Tout nos meilleur salutations de la part de Castillo Romano.

10/10 Excelente

teun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
quelque chose exceptionel!!!
vue sur la mer, super host, pres de plage, acceuil trés symphatique. Bon souvenir. Merci Theo et Mareena
Se hospedó 17 noches en enero de 2019
Respuesta de Joseph, el 15 feb. 2019
C'est nous que vous remercie d'avoir eu du monde tres gentil restez avec nous. On espere de vous acceuilir de nouveau bientot. Nos meilleur salutations.

10/10 Excelente

Dante

Very pleasant staff and great overall experience. I felt at home.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Joseph, el 6 dic. 2018
Hey Dante, We had a great time with you. Hope to see you again real quick and for much longer. You are always welcome in our home. All our very best on behalf of everyone at Castillo Romano

10/10 Excelente

Kenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best view in town.
It was great experience and a breath taking view, as we got the couple suited with a private balcony. Joseph the owner provided excellent service and appreciation throughout our entire stay. Morena and Teo are some of the most amazing people you ever will meet, their attention and urgency to provide the most comfortable experience is beyond any rating that can be given. Now with great view, comes a few challenge. The castle is located on a peak that overlooks the town and ocean front. With Las Terenas being a tight and narrow town to drive in, is easy to miss at first, you literally have to look up into the mountain to see it. But once you are there you know it's worth it.
Respuesta de Joseph, el 9 may. 2018
Hello Kenny, I cannot tell you how happy and joyful it was to have you and your family live with us. It was a great experience hosting such wonderful people. We wish you come again with your entire family and friends to repeat this beautiful time together. Morena and Theo really thought highly of you guys. All my very best to everyone on our behalf. Joseph

10/10 Excelente

Krystle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place!
We had such a great stay at Castillo Romano! We were greeted by Morena and Theo who were both so friendly and eager to help us learn Spanish! We felt like we were staying with old friends both nights we were there. They made us breakfast, brought us drinks at the pool, and even walked us down to the local bus stop when we needed to find it to ensure we didn't get lost and that we were told the appropriate price for the gua gua. The castle is gorgeous and has an incredible view and Las Terrenas was our favourite town on our backpacking trip around the Dominican. The location of the hotel is right in town and feels very safe other than one semi dark side road to walk down for less than 3 minutes just off the main roads. We did walk but if I was alone at night I would have taken a mototaxi (they are everywhere) just to feel more secure. Being a castle on top of a hill, the walk was very steep but scenic. Theo is a rockstar to run that hill multiple times a day! The owner, who lives in Canada was so kind and helpful; he was quick to respond to questions, gave great tips and suggestions for our trip, and even called to follow up with us about our experience. Overall, we wished we could have spent more time there but had a fantastic trip to continue on. We would love to pass on our sincere thanks to both Morena and Theo, who gave us his contact number so we can practice our Spanish with him! Haha Great property, great staff. Very pleased we decided to stay here.
Se hospedó 2 noches en febrero de 2018
Respuesta de Joseph, el 6 mar. 2018
Hi Krystle and Sherwin, It was our pleasure to have you guys stay with us. It was just unfortunate that it was too too short... There are so many beautiful things to see in Samana that it would take weeks to see and enjoy everything... Theo and Morena found you guys wonderful and awesome and even asked me if I had any news on you guys. Hope to see you both in the very near future. Send me some pictures when you get a chance. All our very best to you and Sherwin on behalf of everyone at Castillo Romano.

10/10 Excelente

Jonas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
Wonderful Staff. Nice rooms. Good location
Se hospedó 3 noches en febrero de 2018
Respuesta de Joseph, el 9 feb. 2018
Hello Jonas, It was wonderful having you live with us. We truly enjoyed your company. Everyone hopes to see you again in the very near future. All our very best to you and your whole family on behalf of all of us at Castillo Romano

10/10 Excelente

GEORGES

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
très bon rapport qualité prix
emplacement exceptionel l'hotel domine la ville de las terreras nous avons une vue à 360° la conception est originale nous avons étés très bien acceuillis par Théo et moréna qui nous nous a préparée un très bon petit déjeuner tout cela pour un prix vraiment raisonnable
Se hospedó 1 noche en noviembre de 2017
Respuesta de Joseph, el 25 nov. 2017
Nous aimerons vous remercier pour le plaisir de vous accueillir et de vivre avec nous.Nous esperons vous voir tres bientot et decouvrir tous les plaisirs que vous auriez pu manquer a Samana. Nous voulons vous souhaiter, ainsi qu'a toute votre famille, le meilleur de Castillo Romano et de tout son personnel.

8/10 Bueno

lars

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Svårt med incheckning, annars mycket fint
Ett litet "slott" på kulle med fantastisk utsikt. Vi hade problem vid ankomsten eftersom det inte finns reception. Trots att vi försökte ringa och mejla dagen innan fick vi ingen kontakt. Efter stor hjälp av vår taxichaufför fick vi tag på personal som kunde ta emot oss. De pratar ingen engelska och vår spanska är tämligen rudimentär. Det framkom att besked om vår ankomst inte hade gått fram så rummet var ej klart eller städat. Detta var en söndag så först på måndagen fick vi städat och rena lakan. Efter detta har vi bara goda ord om vistelsen. Theo och Morena var mycket vänliga och vi fick mycket goda frukostar lagade till oss av Morena. Som plåster på såren fick vi det finaste rummet med eget stort badrum. Intill allrummet fanns en terras med utsikt över havet. Så vi är mycket nöjda och stannade ytterligare en natt.
Se hospedó 2 noches en octubre de 2017
Respuesta de Joseph, el 19 nov. 2017
Hello Lars and Lottis, It was a real pleasure having you stay in our home. Unfortunately, it passed by too quickly. It would be an honor to have you come back because there are still a million things to see. You must visit El Limon Cascades and Park Haitises, etc. etc. etc. We invite you to bring your whole family and make it a big family reunion. Morena and Theo thank you for the nice tip that you left them and told me that you are wonderful people. Hoping to see you guys again and real quickly. On behalf of Castillo Romano, we want to wish you our very best to you and your whole family.

10/10 Excelente

morin, puerto plata, RD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very nice hotel with access to everything. It is closed to the beach, restauranrts and stores. It has a nice view on the sea.
Respuesta de Joseph, el 12 abr. 2017
Hello Morin, It was such a pleasure to have you stay with us and we hope that you will come back and see us soon and stay even longer. We wish you our very best to you and your whole family. Sincerely yours, Joseph and all the staff at Castillo Romano

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel it's very nice and quiet with a beautiful view has very facilities the personal there are very friendly and everything is close the room was extremely clean and the bathroom too I would definitely go in other ocation!
Respuesta de Joseph, el 7 feb. 2017
We thank you very much for your compliments and we are so glad that you enjoyed your stay with us. We hope to see you again in the very near future. Please send our best regards to your family on our behalf.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great staff--little hard to find first time...maybe have a local jump in your car to get there first time
Respuesta de Joseph, el 19 oct. 2016
Hey Jeffrey, Glad you enjoyed your stay with us. I know it can be daunting at night to find a place in an unknown country but everyone can spot the castle from the main road leading down to the beach. And everyone knows us as ...EL CASTILLO ROMANO. We were also happy to assist you with your car problems. Like I had told you, if you encounter any kind of problems, just let us know and we will do our very best to help you resolve them, even if it does not involve or concern us in any way. We enjoy going out of our way for our people and we appreciate when they come back to visit us again. Hope to see you, your family and friends in the future. All our very best to everyone.

10/10 Excelente

Christer, great location with a short walk from the center of Las Terrenas.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unique hotel with a lot of "bang for the buck"!
Great staff and owner! We got much bigger rooms than we paid for, and our value for the money couldn't be better. It's not every day you can stay in a castle and we had the whole place for ourselves.
Respuesta de Joseph, el 18 jun. 2016
Hi Christer. It was a true pleasure having you guys stay with us. Hope to see you and all your friends again soon. All our very best from Castillo Romano to you, your whole family, and all your friends. Theo, Morena and Jose Mateo say hello...

10/10 Excelente

Angelo, Pesaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Da re con piscina e iacuzzi e personale disponibilissimo .Il proprietario gentile e presente anche se temporaneamente nel suo paese.Gia' conoscevo la terrenas pero questo e stato il miglior soggiornoc onsiglio il castillo romano a tutti, singol e famiglie
Respuesta de Joseph, el 25 jun. 2016
Molto grazie, e spero de vederti il piu presto possibile. Saluti a tutto la familia per me.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Castillo Romano is a great choice for your stay in Las Terrenas. Informal Check in with nice and friendly hosts ( Morena and Theo ). It is like that you are staying in your rich friend Castel and not in a Hotel. The manager, Joseph, who lives in Canada called me several times to make sure everything was O.K. and it was. Nice location, except the walk to the main road, close to everything and magnificent view from the balcony. I strongly recommend this place.
Respuesta de Joseph, el 19 abr. 2016
Thank you very much for giving us the pleasure to host you. We hope to see you soon and with your family and friends. All our very best from Castillo Romano.

8/10 Bueno

Riku

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect stay at Castillo Romano
Our visit at Castillo Romano was great! We basically had the whole castle for ourselves as there was only one other guest at the time we were there. Location is perfect, nice view out to the sea, only five to ten minute walk to the beach and the whole concept of the place is nice. This is not a five star hotel and there's no reception. You can come and go as you wish. The groundskeeper Theo will take care of you and help you with anything. He really is a wonderful person! The staff doesn't speak english but we managed to understand eachother nevertheless. There are two kitchens you can use and cook your meal. The maid even prepared us breakfast few times. The whole place felt more like a home than a hotel. Contacting the owner was easy by phone and he speaks english too as he lives in Canada.
Respuesta de Joseph, el 25 jun. 2016
We were very happy to have you stay with us, Morena and Theo told me that you are such a nice person and we would love to see you again in the future. All our very best to you and your family from Castillo Romano

10/10 Excelente

Jessica, Washington DC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay at the castle with a view
We made last minute reservations at Castillo Romano and we are so happy we did. You are literally staying in a castle on top of a hill. It's very close to town, but up a steep hill. It's possible on foot, but having a car or taking a motorcycle would be best. Theo (the security gaurd) met us and showed us our room. He could not have been more helpful. He made us coffee in the mornings and arranged for us to get the bus back to Santo Domingo. Our room and the entire house was spotless. We had access to the kitchens and living rooms. Great looking pool, although we didn't take advantage as the beach was so close. I spoke with the owner over the phone, and he was very pleasant. I would recommend this place to people who want to rent the entire place, or even just for a couple like us who want a nice getaway. We will return!
Thank you Jessica. We want to wish you our very best and hope to see you again. Best of luck.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
VERY GGOD
VERY CLEAN, EASY ACCESS TO BEACH,NICE., DINNER, SAFETY,
Respuesta de Joseph, el 26 feb. 2016
We enjoyed your stay and hope to see you soon. Our very best from Castillo Romano.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Schönes Gebäude mit toller Aussicht
Nach einer steilen Auffahrt haben wir das schöne Gebäude erreicht. Tolle Aussicht schön hergerichtet im Stil einer Villa oder kleinen Schlösschens. Alles ist sehr familiär und das Personal ist super nett. Es gibt wirklich einen kleinen Pool der zwar in der Beschreibung steht es aber kein Foto bei Expedia gibt. Wir haben dort das Frühstück und auch die Klimaanlage genutzt, sonst wäre ein Schlafen bei dem tropischen Klima nicht möglich gewesen, es wurde aber auch auf Nachfragen nichts extra dafür berechnet. Hier scheint die Beschreibung der Zusatzkosten falsch zu sein. Ohne die Zusatzkosten hat das Haus ein sehr gutes Preis-Leistungsverhältnis und kann von mir und meiner Familie (2 Erwachsene mit 2 Kindern 12/9J) uneingeschränkt weiter Empfohlen werden. Die Suite im Maisonette Stil ist wunderschön und hat 2 Schlafzimmer und 2 Bäder.
Respuesta de Joseph, el 26 feb. 2016
A big hello from Castillo Romano to you and your family. We always like to keep in touch with nice people. Hope to see you all again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
FIRST CLASS ACCOMMODATION!!!
The overall standard of Castillo Romano, and the extraordinary level of service offered by the staff, transcended my expectations! The staff's ability to connect with guests, and their relentless pursuit in ensuring I was happy, have made my stay here second to none! Other plus points as follows; - fantastic ocean view!! - Close to a pristine beach ( a 5 minute drive from the hotel ) - Grounds are meticulously maintained and the entire hotel is tastefully decorated - only a 5 minute walk to all the shops, bars and restaurants. - Just close enough to the action, but far enough away not to be disturbed by any noise I wish other resorts would follow Castillo Romano's lead! I cannot fault the hotel or staff in any way:)
Respuesta de Joseph, el 26 feb. 2016
Hello Peter, Thanks for the great review. It is always nice to have a professional businessman staying with us. Hope everything is going great for you. All our very best from Castillo Romano.