Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 570 de 1005 opiniones" "
10 - Excelente
570
Puntuación de 8, es decir, Bueno. Basada en 209 de 1005 opiniones" "
8 - Bueno
209
Puntuación de 6, es decir, Aceptable. Basada en 95 de 1005 opiniones" "
6 - Aceptable
95
Puntuación de 4, es decir, Malo. Basada en 52 de 1005 opiniones" "
4 - Malo
52
Puntuación de 2, es decir, Terrible. Basada en 79 de 1005 opiniones" "
2 - Terrible
79
8.6/10
Limpieza
8.8/10
Servicio y personal
8.4/10
Servicios
8.6/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Jesse
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jesse
Se hospedó 1 noche en abril de 2024
Respuesta de Megan W., el 15 abr. 2024
Hi Jesse,Thank you for taking the time to share your recent experience with us. It is wonderful to know you had a wonderful stay. Hope to see you again soon.Kindest Regards,Megan W.Front Office Manager
10/10 Excelente
Gabriel
Viaje de negocios, Viaje familiar con niños
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing place inside and outside!!
Gabriel
Se hospedó 1 noche en marzo de 2024
Respuesta de Susie , el 16 mar. 2024
Hello Gabriel, Thank you for a lovely review. I am so happy to read you enjoyed our hotel. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 Excelente
Jesus
20 feb. 2024
Jesus
Se hospedó 1 noche en febrero de 2024
Respuesta de Susan S. , el 23 feb. 2024
Hello Jesus, Thank you for a great rating on your recent visit with us. We hope you were able to enjoy our hotel and all of the amenities we have to offer. Susan S. Front Desk Supervisor
10/10 Excelente
Maria J
17 feb. 2024
Maria J
Se hospedó 1 noche en febrero de 2024
Respuesta de Megan W., el 20 mar. 2024
Hi Maria,Thank you for your glowing 5-star review. It's great you had a pleasant stay with us. We look forward to hosting you again soon for another fantastic experience.
10/10 Excelente
Audomaro
12 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Audomaro
Se hospedó 1 noche en febrero de 2024
Respuesta de Susan S. , el 19 feb. 2024
Hello Audomaro, Thank you for taking the time to rate your experience. We hope you were able to relax and enjoy our hotel. We hope to see you again in the near future. Susan S. Front Desk Supervisor
10/10 Excelente
Diana Elizabeth
Viaje familiar
6 ene. 2024
Le gustó: Limpieza y condiciones de la propiedad
Diana Elizabeth
Se hospedó 1 noche en enero de 2024
Respuesta de Kind regards, Enriqueta C. Director of Rooms, el 10 ene. 2024
We appreciate you taking the time to leave us a review Diana, thank you!
10/10 Excelente
Magdalena
Viaje en pareja
22 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Magdalena
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kind regards, Enriqueta C. Director of Rooms, el 22 dic. 2023
Thank you for your response Magdalena! We are so happy to see you enjoyed your time here at The Doubletree San Bernardino. We hope to have the chance to welcome you back for another great stay!
10/10 Excelente
Silvia
19 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Accesible
Silvia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regards, Enriqueta C. Director of Rooms, el 22 dic. 2023
Silvia,Thank you so much for your feedback. I am happy to hear you found the hotel to be accessible and that you enjoyed your stay. We hope you get the chance sometime in the near future to visit us again!
2/10 Terrible
ERIKA
Viaje familiar
26 nov. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad room !! No baby cribs !!
ERIKA
Se hospedó 1 noche en noviembre de 2023
Respuesta de Megan W., el 29 nov. 2023
Hi Erika,Thank you for taking the time to share your recent experience with us. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that we were not able to provide you with a baby crib during your stay. Unfortunately, there is a limited number of cribs we do have at the hotel and they were all in use during your stay. It's important to us that we offer our guests a quality experience so we'll address your concerns with our team regarding this matter.We hope you give us another opportunity to share a more positive experience with you soon.Kindest Regards,Megan W.Front Office Manager
8/10 Bueno
Liliana
6 nov. 2023
Le gustó: Servicio y personal
Todo muy bien lo único que la limpieza está mal echa tela de arañas en las paredes polvo
Liliana
Se hospedó 1 noche en noviembre de 2023
Respuesta de Megan W., el 14 nov. 2023
Hi Liliana,Thank you for taking the time to leave feedback regarding your stay with us. We are happy to hear that you had a great stay with us, but I would like to apologize for the cleanliness of the walls having spider webs. I will share your comments with our housekeeping team. We hope we can welcome you back in the future.
10/10 Excelente
martha
Viaje familiar
8 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and every one really kind
martha
Se hospedó 1 noche en octubre de 2023
Respuesta de Enriqueta C. Director of Rooms, el 20 oct. 2023
Martha,We are so appreciative of your feedback. It is great to read how kind you found the staff to be as they are truly always focused on providing a warm and welcoming environment to all of our guests. We know travelers to this area have lots of hotel options and we thank you for choosing to stay with us here at The Doubletree San Bernardino!Kind Regards,
10/10 Excelente
Luis
26 sept. 2023
Luis
Se hospedó 1 noche en septiembre de 2023
Respuesta de Enriqueta C. Director of Rooms, el 20 oct. 2023
Luis,Thank you for your 5 out of 5 rating of your last trip with us here at The Doubletree San Bernardino!Kind Regards,
6/10 Aceptable
Miguel
4 sept. 2023
Miguel
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Martha
13 ago. 2023
Martha
Se hospedó 1 noche en agosto de 2023
10/10 Excelente
Deadema
15 jul. 2023
Deadema
Se hospedó 1 noche en julio de 2023
Respuesta de Enriqueta C. Director of Rooms, el 21 ago. 2023
Thank you so much for scoring your past experience with us here at The Doubletree San Bernardino a 5 out of 5!
10/10 Excelente
Leonor
4 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Increíble muy comodo
Leonor
Se hospedó 1 noche en julio de 2023
Respuesta de Enriqueta C. Director of Rooms, el 23 ago. 2023
Buenos dias Leonor,Muchas gracias por informarnos de su tiempo visitando nos aqui en el Doubletree San Bernardino. Espero que tengas la oportunidad de regresar un dia en el futuro!
10/10 Excelente
ana
Viaje de negocios
1 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ana
Se hospedó 1 noche en junio de 2023
Respuesta de Enriqueta C. Director of Rooms, el 21 ago. 2023
Thank you for your review!
8/10 Bueno
HERMINIO
Viaje familiar
13 may. 2023
Le gustó: Limpieza y servicio y personal
No comments
HERMINIO
Se hospedó 1 noche en mayo de 2023
Respuesta de Megan W., el 15 may. 2023
Dear Valued Guest,We are delighted to hear you had a nice stay with us. Thank you for your support and we hope to see you again soon!Kindest Regards,Megan W.Front Office Manager
10/10 Excelente
CARLOS ARTURO
22 ene. 2023
CARLOS ARTURO
Se hospedó 1 noche en enero de 2023
Respuesta de Megan W., el 24 ene. 2023
Hi Carlos,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again.Kindest Regards,Megan W.Front Office Manager
6/10 Aceptable
Jose Magdaleno
Viaje familiar
26 dic. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me gusto que cobraran el estacionamiento, no deberían cobrar pues es parte del servicio básico de cualquier hotel o negocio.
Por ese motivo no regresaría a este hotel
Jose Magdaleno
Respuesta de Megan W., el 28 dic. 2022
Hi Jose,Thank you for taking out time of your valuable day to write a review on the Doubletree San Bernardino. We have added secured parking as an added feature to our property. Thank you for your feedback and we hope you'll reconsider us in the future.Kindest Regards,Megan W.Front Office Manager
10/10 Excelente
Reina
Viaje en pareja
13 nov. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto mucho los empleados todos muy amables me gustaría regresar de nuevo
Reina
Se hospedó 1 noche en noviembre de 2022
Respuesta de Megan W., el 15 nov. 2022
Hi Reina,Thank you for taking the time to provide this feedback.It is rewarding to know that you received great service from our team. We're looking forward to sharing another amazing experience with you soon. Have a beautiful day!Kindest Regards,Megan W.Front Office Manager
10/10 Excelente
Martha
Viaje de negocios, Viaje familiar
24 ago. 2022
Le gustó: Limpieza y servicio y personal
Muy buen servicio
Martha
Se hospedó 1 noche en agosto de 2022
Respuesta de Megan W., el 25 ago. 2022
Hi Martha,We're delighted your time at the Doubletree in San Bernardino was so outstanding as providing our guests with an excellent experience is very important to us. We look forward to hosting you again soon for another fantastic experience.Kindest Regards,Megan W.Front Office Manager
8/10 Bueno
Karen
Viaje familiar
10 feb. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Karen
Se hospedó 1 noche en diciembre de 2021
Respuesta de Megan W., el 14 feb. 2022
Hi Karen,
Thank you for taking the time to review our hotel. I am so glad to hear you enjoyed your stay at our property!
Kindest Regards,
Megan W.
Front Office Manager
6/10 Aceptable
Juliana
5 feb. 2022
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Juliana
Se hospedó 2 noches en noviembre de 2021
Respuesta de Megan W., el 14 feb. 2022
Hi Juliana,
We appreciate your review and glad that you enjoyed your stay. Thank you for your feedback and we hope to have you again soon.
Kindest Regards,
Megan W.
Front Office Manager
10/10 Excelente
Andres Gonzalez
Viaje familiar
25 ene. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien el hotel, solo la zona no se ve muy segura.
Andres Gonzalez
Se hospedó 1 noche en enero de 2022
Respuesta de Megan W., el 29 ene. 2022
Hi Andres,
Thank you for taking the time to review our hotel. I am so glad to hear you enjoyed your stay at our property!
Kindest Regards,
Megan W.
Front Office Manager
10/10 Excelente
MARIA DEL CARMEN
Viaje familiar
28 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MARIA DEL CARMEN
Se hospedó 1 noche en diciembre de 2021
Respuesta de Megan W., el 30 dic. 2021
Hi Maria,
We appreciate your review and glad that you enjoyed your stay. Thank you for your feedback and we hope to have you again soon.
Best,
Megan W.
Front Office Manager
8/10 Bueno
claudio
Viaje de negocios
3 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel para estadia de trabajo
Hotel que cumple con lo necesario para una estadia breve. La rcepcion me atendio muy bien.
claudio
Se hospedó 1 noche en septiembre de 2021
Respuesta de Megan W., el 9 nov. 2021
Dear Valued Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are certainly overwhelmed by you kind and appreciative words. We hope to see you soon!
Best,
Megan W.
Front Office Manager
8/10 Bueno
jose Daniel
13 may. 2021
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Estancia sin limpieza
Estuve 6 noches y nunca hicieron la limpieza de la habitación 😡😡
Las almohadas súper incomodas.
jose Daniel
Se hospedó 6 noches en mayo de 2021
Respuesta de Megan W., el 14 may. 2021
Hi Jose Daniel,
Thank you for taking the time to share your experience about your recent stay at our hotel. We do apologize that we fell short in meeting and exceeding your expectations during your stay. We do service the guest rooms if you stay over 4 nights at the hotel. We clean the room when requested by the guest. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel.
10/10 Excelente
Hollis
17 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good.
Hollis
Se hospedó 2 noches en abril de 2024
Respuesta de Megan W., el 17 abr. 2024
Hi Hollis,Thank you for choosing the Doubletree San Bernardino and for letting us know how much you enjoyed your visit. We hope to see you again soon.Kindest Regards,Megan W.Front Office Manager
8/10 Bueno
debra
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great large room. Comfortable bed,updated room.
No free parking available, homeless population in vicinity of hotel.
debra
Se hospedó 1 noche en abril de 2024
Respuesta de Susie, el 14 abr. 2024
Hello Debra,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our hotel. We are glad you enjoyed our spacious rooms and amenities. We have secured parking for guest to enjoy their stays with no worries. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 Excelente
YVETTE
Viaje en grupo
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The food was great and staff very friendly.
YVETTE
Se hospedó 2 noches en abril de 2024
Respuesta de Susie, el 14 abr. 2024
Hello Yvette,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am happy to read you enjoyed our hotel. Our hotel has great plates and fantastic team members. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 Excelente
Tae’Tawnee
13 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tae’Tawnee
Se hospedó 1 noche en abril de 2024
Respuesta de Susie, el 14 abr. 2024
Hello Tae'Tawnee,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our hotel. We hope to welcome you back soon. Susan S. Front Desk Supervisor
6/10 Aceptable
Joan
Viaje de negocios, Viaje en pareja
10 abr. 2024
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
Nice size room
Good tv
Joan
Se hospedó 1 noche en abril de 2024
Respuesta de Susie , el 14 abr. 2024
Hello Joan,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our rooms and our TVs. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 Excelente
Josh
10 abr. 2024
Real nice
Josh
Se hospedó 1 noche en abril de 2024
Respuesta de Megan W., el 10 abr. 2024
Hi Josh,Thank you for taking the time to share your feedback with us. I am glad to see that you enjoyed your recent stay and had a nice time. We hope to see you soon.Kindest Regards,Megan W.Front Office Manager
10/10 Excelente
Rocio
Viaje en pareja
8 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The easy check in process, the warm cookies we got upon our arrival
Rocio
Se hospedó 1 noche en abril de 2024
Respuesta de Megan W., el 8 abr. 2024
Hi Rocio,Thank you for taking the time to share your recent experience with us. It is great to hear you had a smooth check-in process and enjoyed our delicious Doubletree signature cookies. We hope to welcome you back soon!Kindest Regards,Megan W.Front Office Manager
10/10 Excelente
ricardo
Viaje familiar
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gated parking,I think is very safe.
ricardo
Se hospedó 3 noches en marzo de 2024
Respuesta de Susie, el 7 abr. 2024
Hello Ricardo, Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you thought our hotel was safe. That is one of our top priorities for our guests. Thank you again for sharing your experience. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 Excelente
Diana
5 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service! Comfortable stay.
Diana
Se hospedó 1 noche en abril de 2024
Respuesta de Susie, el 7 abr. 2024
Hello Diana,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased you found our hotel comfortable and that we could provide quality service. Once again, thank you for choosing our hotel out of the many hotels in our area. We hope to welcome you again soon.Susan S. Front Desk Supervisor
10/10 Excelente
Carlos
2 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Carlos
Se hospedó 1 noche en abril de 2024
Respuesta de Susie , el 3 abr. 2024
Hello Carlos, Thank you for taking the time to rate your hotel experience at the DoubleTree in San Bernardino. I am pleased we were able to provide quality service during your visit. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 Excelente
TaeTawnee
2 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel
TaeTawnee
Se hospedó 1 noche en marzo de 2024
Respuesta de Megan W., el 3 abr. 2024
Dear valued guest,Thank you for taking the time to share your recent experience with us. It is amazing to hear you had a great stay. We hope to see you again soon.Kindest Regards,Megan W.Front Office Manager
10/10 Excelente
bridget
29 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
it’s a good place to stay at didn’t have any problems
i would just like the staff to bring more amenities like towels . one thing i don’t like is that they charge you for parking i mean im already paying 1k to stay at the property and to get charged for parking is kinda insane .
bridget
Se hospedó 3 noches en marzo de 2024
Respuesta de Susie , el 29 mar. 2024
Hello Bridget, Thank you for sharing your experience during your recent stay at the DoubleTree San Bernardino. I am happy to read that you enjoyed our hotel. Our front desk and housekeeping team does provide extra amenities to all of our guest and we provide 24 hours security with our internal security. We ensure all of our guest and team members are safe while staying with us. We appreciate your feedback and we hope to welcome you back soon. Susan S. Front Desk Supervisor
6/10 Aceptable
Arief
28 mar. 2024
Nothing special
Arief
Se hospedó 1 noche en febrero de 2024
Respuesta de Susie, el 29 mar. 2024
Hello Arief, Thank you for sharing your experience during your most recent stay. I am very sorry we were unable to exceed your expectations. Hopefully we can welcome you back soon and change your experience for the better.Susan S. Front Desk Supervisor
2/10 Terrible
Armen
27 mar. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Noisy AC, bathroom isn’t good.
Armen
Se hospedó 3 noches en marzo de 2024
Respuesta de Susie , el 29 mar. 2024
Hello Armen, Thank you for taking the time share your experience at our hotel. I am very sorry that you had to experience a noisy air conditioner. That must have been very frustrating during the night trying to sleep as well as not having a comfortable bathroom. We can definitely share this information with our engineering team about the air conditioner. To ensure we are doing preventative maintenance for our rooms. Once again thank you for your feedback and we hope we can welcome you back soon. Susan S. Front Desk Supervisor
8/10 Bueno
mark t
27 mar. 2024
Le gustó: Condiciones de la propiedad
mark t
Se hospedó 1 noche en marzo de 2024
Respuesta de Susie, el 29 mar. 2024
Hello Mark T, Thank you for rating your hotel experience. I am happy to see high scores. I hope you were able to enjoy our hotel and all the amenities we have to offer. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 Excelente
Matt
25 mar. 2024
Matt
Se hospedó 1 noche en marzo de 2024
Respuesta de Susie , el 29 mar. 2024
Hello Matt, Thank you for a great rating during your recent stay at our hotel. I hope you were able to enjoy our hotel and the amenities we have to offer. Hopefully we can welcome you back soon.Susan S. Front Desk Supervisor
10/10 Excelente
lisa
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
lisa
Se hospedó 2 noches en marzo de 2024
Respuesta de Susie , el 29 mar. 2024
Hello Lisa, Thank you for a great review. I hope you were able to enjoy our hotel and all the amenities we have to offer. Once again thank you for sharing your feedback and we hope to welcome you back soon. Susan S. Front Desk Supervisor
2/10 Terrible
irene, Woodland Hills
25 mar. 2024
No le gustó: Servicio y personal
irene
Se hospedó 2 noches en marzo de 2024
Respuesta de Susie, el 31 mar. 2024
Hello Irene, Thank you for rating our hotel. I am very sorry that you were dissatisfied with your stay. I hope we can welcome you back soon to try and rectify your previous stay. Once again thank you for the feedback and we look forward to welcoming you back. Susan S. Front Desk Supervisor
10/10 Excelente
Daniella
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Daniella
Se hospedó 2 noches en marzo de 2024
Respuesta de Susie , el 26 mar. 2024
Hello Daniella, Thank you for a great rating. We hope you were able to enjoy our hotel and the amenities we have to offer. Susan S. Front Desk Supervisor
10/10 Excelente
Atziry
24 mar. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Atziry
Se hospedó 1 noche en marzo de 2024
Respuesta de Susie , el 26 mar. 2024
Hello Atziry,Thank you for a great rating. I hope you were able to enjoy our hotel and all the amenities we have to offer. We hope to see you again soon. Susan S. Front Desk Supervisor
10/10 Excelente
Benjamin
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was by far the best part. Everyone was super friendly and helpful.
Benjamin
Se hospedó 3 noches en marzo de 2024
Respuesta de Susie , el 26 mar. 2024
Hello Benjamin, Thank you for such kind words. We are so happy you enjoyed our hotel and our staff. We hope to welcome you again soon. Susan S. Front Desk Supervisor
8/10 Bueno
Brinda
Viaje en pareja
22 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean hotel
Brinda
Se hospedó 6 noches en marzo de 2024
Respuesta de Susie , el 24 mar. 2024
Hello Brinda, Thank you for taking the time share your hotel experience. I am very happy to read that you enjoyed our hotel and found our rooms to be clean. We hope to welcome you back soon. Susan S. Front Desk Supervisor