We were happy with the friendly check in until we found out the room is not ready for us.
We booked with 3 adult and 2 kids.
When we arrived, the stay didn’t prepared for my entire group.
Kids are okay to stay at sofa bed, but we can’t find any bedding.
We had to go lobby and asked for more bedding.
The worse part happened when we checked out, the front desk man intent to charge extra for my party which exactly indicated when booked stay.
I have to say, the two bedroom I booked is quiet small. Beds are comfortable. Associates or communication might need some upgrade. Other than that is fine.