Exterior

Opiniones de The Westin San Diego Gaslamp Quarter

4 out of 5
The Westin San Diego Gaslamp Quarter
910 Broadway Circle, San Diego, CA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 611 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 1005 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Julio

Viaje en grupo
No le gustó: Servicio y personal
Encontré un pedazo de plato roto en mi desayuno
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER, el 8 feb. 2024
Dear Julio, Thank you for bringing this to my attention. We take matters such as this very seriously and would like the opportunity to speak with you directly. Please let us know how to reach you by phone or email by contacting us at westingaslamp@marriott.com and we will be in touch shortly. Thank you again for allowing us the opportunity to look into this further. Be Well,John Ford,General Manager

10/10 Excelente

JOSE

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
el lugar es muy agradable, limpio y de buen aspecto.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GENERAL MANAGER, el 10 ene. 2024
Dear Jose, Thank you for staying with us and for sharing your experience. The Westin San Diego Gaslamp Quarter offers our guests an invigorating urban destination just moments from the Gaslamp Quarter and San Diego Bay, and we are pleased we exceeded your expectations. It was our pleasure having you, and we look forward to seeing you on your next trip to the area.Be Well,John Ford,General Manager

10/10 Excelente

Aramis

Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 27 dic. 2023
Dear Aramis, We are thrilled you had an excellent stay at The Westin San Diego Gaslamp Quarter, and we appreciate the outstanding rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Be Well,John FordGeneral Manager

8/10 Bueno

Arturo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me pusieron música en el piso de la terraza a las 6:00 de la mañana porque hacían pruebas de sonido. Pésimo, no pude descansar
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager , el 27 sept. 2023
Dear Arturo, Thank you for choosing The Westin San Diego Gaslamp Quarter and sharing your experience. We are pleased if you enjoyed your stay overall; however, we deeply regret the disturbance you experienced due to the early morning sound checks on our terrace floor during your stay at our hotel. We are sorry for the inconvenience this may have caused and have shared your comments appropriately as we strive to improve our guest experience. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Be Well,John FordGeneral Manager

8/10 Bueno

Eduardo Lozano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager, el 5 sept. 2023
Dear Eduardo, We are glad you enjoyed your time at The Westin San Diego Gaslamp Quarter. Thank you for your nice rating, and we look forward to your next visit.Be Well,John Ford,General Manager

10/10 Excelente

Enrique Ortega

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel.
Se hospedó 3 noches en junio de 2023
Respuesta de General Manager, el 19 ago. 2023
Dear Enrique, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Our AAA Four Diamond hotel, ideally located in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John FordGeneral Manager

10/10 Excelente

Frank-Sebastian

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very friendly staff. Nice and comfortable rooms.
Se hospedó 4 noches en junio de 2023
Respuesta de General Manager, el 8 jun. 2023
Dear Mr. Frank-Sebastian, Thank you for your review of The Westin San Diego Gaslamp Quarter. We are pleased you enjoyed our relaxing accommodations and the courteous service provided by our associates. We look forward to your next visit.Be Well,John FordGeneral Manager

10/10 Excelente

Rolando

Le gustó: Limpieza y comodidad de las habitaciones
Increíble hotel
Muy buena experiencia. Un hotel muy limpio y cómodo. El personal siempre dispuesto a ayudarte en todo. El cuarto excelente. El lugar del hotel muy cerca a todo. En fin excelente
Se hospedó 8 noches en abril de 2023
Respuesta de General Manager, el 2 may. 2023
Dear Rolando, Thank you for staying with us and sharing your comments. We are glad you appreciated our well-kept property and that our associates helped to elevate your visit. We will share your kind words with everyone for their job well done. It is also great to know our location was perfect for your needs. We enjoyed having you at The Westin San Diego Gaslamp Quarter and look forward to your future trip to the area. Be Well, John Ford General Manager

2/10 Terrible

Octavio

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Anuncian qué hay snacks, servibar y servicio a cuartos y no lo tenían. Hoy me atendió y me pasó a su gerente Teresa Galván y acabo diciéndome que si quería que me fuera a otro hotel. Me fui. Me quede en el US Grant como muchas veces y ahí si estuvo súper bien el servicio.
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 30 abr. 2023
Dear Octavio, Thank you for taking the time to express your feedback regarding your stay with us. We are sorry to learn you left us earlier than expected and for the lack of empathy, our associates showed you. We will address your remarks with the appropriate individuals to ensure these will happen again. We are also sorry for your disappointment with our service and will address your comments with our team. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Be Well, John Ford General Manager

2/10 Terrible

Gabriel

No le gustó: Comodidad de las habitaciones
Olor a mariguana
Las habitaciones tenían olor a mariguana, nos tuvieron que cambiar de habitación a mi y a mi hermano porque su habitación otro día también olía a mariguana. Varias partes del establecimiento con olor.
Se hospedó 3 noches en abril de 2023
Respuesta de General Manager, el 13 abr. 2023
Dear Gabriel, Thank you for your feedback. We apologize for the concern you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your visit. We will follow up on this to ensure it is not repeated. Thank you again for your patience. Be Well,John FordGeneral Manager

2/10 Terrible

Mario

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Me entregaron la habitación slas 4 cuando yo hice check in learly
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager, el 21 oct. 2022
Dear Mario, Thank you for taking the time to evaluate our hotel. We truly regret your stay was not the enriching experience you deserve and your disappointment with our guestroom. We never want a guest to leave with a contrary opinion, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another occasion to provide you with the exceptional accommodations you deserve.Be Well,John FordGeneral Manager

10/10 Excelente

SANMIR A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en abril de 2022
Respuesta de General Manager, el 19 abr. 2022
Dear Sanmira, thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Our AAA Four-Diamond hotel, ideally located in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit. Be Well, John Ford, General Manager

8/10 Bueno

Ivett

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2022
Respuesta de General Manager, el 16 feb. 2022
Dear Ivett, we are pleased your stay was enjoyable, and we want to thank you for your kind rating. All of us at The Westin San Diego Gaslamp Quarter look forward to your next visit. Be Well, John Ford General Manager

2/10 Terrible

Andres Enrique

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de General Manager, el 23 sept. 2021
Dear Andres, we apologize that we did not provide you with the seamless and meaningful stay for which we are known. We hope to have another opportunity to welcome you again and show you our commitment to exceptional hospitality. Be Well, John Ford, General Manager

10/10 Excelente

Ivonne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción en San Diego
Buena ubicación, muy limpio y cómodo. La habitación es bastante amplia y está bien decorada
Se hospedó 5 noches en agosto de 2021
Respuesta de General Manager, el 14 ago. 2021
Dear Ivonne, thank you for evaluating your stay at The Westin San Diego Gaslamp Quarter. We are glad you enjoyed our spotless accommodations and convenient location. We appreciate your business and hope to welcome you back soon for another revitalizing stay. Be Well, John Ford, General Manager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación! Cobro de un service fee inesperado
Se hospedó 5 noches en julio de 2021
Respuesta de General Manager, el 21 jul. 2021
Dear Guest, thank you for choosing to stay at The Westin San Diego Gaslamp Quarter. Our location in the heart of San Diego's famous Gaslamp Quarter provides our guests with easy access to more than 150 restaurants, coffee houses, nightclubs, and more. Your additional feedback will be addressed appropriately. We hope we will be the first hotel you think of on future trips to the area. Be Well, John Ford, General Manager

4/10 Malo

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel, nadie habla español
Hubo un incidente en mi piso alarma de incendios, peleas, gritos, oficiales, ambulancias etc...Y NADIE me supu informar qur sucedía. Nadie hablaba español
Se hospedó 3 noches en marzo de 2021
Respuesta de General Manager, el 22 mar. 2021
Dear Fernando, thank you for choosing our hotel and for your comments regarding your stay. While you liked our hotel, please accept our apologies for the situation outlined and the inconvenience caused. We have shared your concerns with our management team to ensure a better guest experience going forward. We hope you will visit us the next time you are in our area. Be Well, John Ford General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2020
Respuesta de General Manager, el 3 feb. 2020
Dear Guest, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enriching one. We hope to see you again soon at The Westin San Diego Gaslamp Quarter. Be Well, John Ford, General Manager

10/10 Excelente

Pedro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Ramón Guillermo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena recepción
Muy bien, super cómodo
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Alejandro, Ciudad de México

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me dijeron que estaba incluido el servicio de internet y se me cobró de todos modos.
Se hospedó 3 noches en noviembre de 2019
Respuesta de General Manager, el 28 nov. 2019
Dear Alejandro, please know, we offer complimentary wireless in our lobby only, so were regret you were inconvenienced. We have asked our front desk to be more informative in the future. We also encourage our guests to participate in our Marriott Bonvoy Program to enjoy exclusive perks, which include member-only rates and free internet. We value your feedback and hope to have the opportunity to welcome you again so that we can provide you with an exceptional stay you deserved on this visit. Be Well, John Ford, General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019
Respuesta de General Manager, el 8 nov. 2019
Dear Guest, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enriching one. We hope to see you again soon at The Westin San Diego Gaslamp Quarter. Be Well, John Ford, General Manager

6/10 Aceptable

José

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Charging credit cards in advance is plainly wrong
Se hospedó 4 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente y muy céntrico, está cerca de todo y su personal es atento
Se hospedó 4 noches en junio de 2019
Respuesta de General Manager, el 5 jul. 2019
Dear Guest, thank you for staying at The Westin San Diego Gaslamp Quarter and for your feedback. We appreciate your gracious comment about our devoted associates and invigorating location. Thank you again, and we look forward to welcoming you back soon. Be Well, John Ford, General Manager

10/10 Excelente

Jesús Fabián

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2019

6/10 Aceptable

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para la tarifa que cobran no es nada espectacular
Se hospedó 5 noches en mayo de 2019

6/10 Aceptable

Luisa, Ciudad de México

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se salió el agua del lavabo en la madrugada porque se regreso de la tubería. Hubo fiesta de graduación bajo nuestra ventanas
Se hospedó 4 noches en mayo de 2019
Respuesta de General Manager, el 23 may. 2019
Dear Luisa, thank you for the review. We are sorry for the maintenance issues you described. Your feedback will be shared with the appropriate individuals to make necessary improvements. We hope you will choose us again in the future. Be Well, John Ford, General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en mayo de 2019
Respuesta de General Manager, el 8 may. 2019
Dear Guest, all of us at The Westin San Diego Gaslamp Quarter appreciate your excellent rating. We are glad you had an enriching stay and would love to see you again soon. Be Well, John Ford, General Manager

10/10 Excelente

Alejandro Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicacion
Una gran experiencia, excelente ubicación y servicio
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia agradable y relajante
Se hospedó 2 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked ubication and comfort of the room. I didnt like the service at breakfast restaurant and the fact that everytime to go in the hotel i was asked to show the key and once in another time i was asked to show the key to go to the elevators. Anoying.
Se hospedó 3 noches en marzo de 2019
Respuesta de General Manager, el 26 mar. 2019
Dear Guest, Thank you for staying at The Westin San Diego Gaslamp Quarter and for your feedback. We are happy your overall experience was enjoyable, but it is disappointing to learn about your experience as our focus is on giving each guest an optimal and seamless visit. We have shared your concerns with our associates, and we have made appropriate changes to ensure this is not repeated. On your next visit to the area, we hope to have an opportunity to provide you with the enriching hospitality for which we are known. Be Well, John Ford, General Manager

8/10 Bueno

JOSE ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2019
Respuesta de General Manager, el 14 ene. 2019
Dear Guest, thank you for taking the time to post a nice rating of The Westin San Diego Gaslamp Quarter. We always want every guest to have a revitalizing experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Be Well, John Ford, General Manager

6/10 Aceptable

Maria, Los Cabos

Buena ubicación aunque el servicio que brinda el personal no es muy bueno, pedimos servicio al cuarto y nunca llego la cena para mis hijos, pésimo servicio
Se hospedó 8 noches en diciembre de 2018
Respuesta de General Manager , el 8 ene. 2019
Dear Maria, thank you for choosing us. We are glad your overall stay was good and that you liked our optimal location. However, we apologize for the service issues you experienced. We have taken suitable action with our concerned team, and we hope you will reconsider staying with us again so we can show you the meaningful hospitality you deserve. Be Well, John Ford, General Manager

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me cobraron de más
Todo estuvo excelente, excepto que me cobraron más caro a lo que yo había reservado, reservé a 180 dlls y mi cuenta fue de más de 200 dlls solo por la habitación
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

fabiola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Es un excelente hotel muy cómodo y muy bien ubicado me encanto y lo recomiendo
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien en cuanto a la calidad de acabados, diseño y estado físico. El único problema es que al menos en la primera semana de Diciembre está completamente lleno de gente haciendo fiesta por todos lados del hotel, incluyendo pasillos de las habitaciones al grado que no nos cobraron el resort fee por las molertias. Seguramente en otras fechas no debe de ser tan ruidoso pero en fin de semana de Diciembre cuidado. El room service (desayuno) es muy caro y el tamaño de las porciones es pequeño en relación a otros desayunos de la zona. El personal es muy amable. La zona es una belleza y el costo en general es muy bueno. Si lo recomiendo teniendo cuidado de fiestas de fin de año.
Se hospedó 2 noches en diciembre de 2018
Respuesta de General Manager , el 11 dic. 2018
Dear Rafael, thank you for staying at The Westin San Diego Gaslamp Quarter and for your feedback. We are glad your overall stay was enjoyable and that you liked our devoted associates. However, we're sorry for the noise issues you experienced and regret the inconvenience caused. Thank you again, and we look forward to welcoming you back soon. Be Well, John Ford, General Manager

10/10 Excelente

Karin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The young lady at check-in was so sweet
Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER, el 25 mar. 2024
Dear Karin, Thank you for taking the time to share your experience at The Westin San Diego Gaslamp Quarter. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Be Well,John Ford,General Manager

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 9 mar. 2024
Dear Robert, Thank you for choosing The Westin San Diego Gaslamp Quarter and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,John FordGeneral Manager

10/10 Excelente

Maria

Viaje familiar
Le gustó: Servicios
Fantastic service throughout. Special amenities were appreciated (drink tickets).
Se hospedó 3 noches en marzo de 2024
Respuesta de GENERAL MANAGER, el 5 mar. 2024
Dear Maria, Thank you for taking the time to share your experience at The Westin San Diego Gaslamp Quarter. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Be Well,John Ford,General Manager

8/10 Bueno

Christiane

Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER, el 25 mar. 2024
Dear Christiane, Thank you for your kind rating. We are pleased to have exceeded most of your expectations. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

8/10 Bueno

Gabriella

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel. Valet was pricey $55. Bar closed at midnight, which after a concert was a bit disappointing. Very clean. Nice linen. Walkable location to Gaslamp District.
Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER, el 5 mar. 2024
Dear Gabriella, Thank you for evaluating your stay at The Westin San Diego Gaslamp Quarter. We are glad you were able to sleep well in our award-winning Heavenly Bed and awake refreshed and ready to experience all that the Gaslamp Quarter has to offer. We appreciate you pointing out not only what you liked, but also the things you would change. Everything we do is aimed at providing you with a revitalizing experience, and we are grateful for the feedback. Thank you again; we hope you will choose us the next time you visit.Be Well,John Ford,General Manager

10/10 Excelente

michelle

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, would stay there again.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Dear Michelle, Thank you for staying with us and for sharing your experience with fellow travelers. The Westin San Diego Gaslamp Quarter offers our guests an invigorating urban destination just moments from the Gaslamp Quarter and San Diego Bay, and we are pleased we exceeded your expectations. It was our pleasure having you, and we look forward to your return.Be Well,John Ford,General Manager

4/10 Malo

Angela

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel was great. Valet parking situstion was terrible. It took forever for us to receive our car.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 23 feb. 2024
Dear Angela, Thank you for sharing your review. It is exciting to read that you enjoyed our property. However, we are sorry that you experienced a long wait time with our valet service. Our focus is on providing advanced hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to improve our efforts. We look forward to making your next stay the enhanced visit you deserve. Thank you for being our guest.Be Well,John Ford,General Manager

10/10 Excelente

Paula

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was beautiful! There is nothing negative that I could say about it. The guys that valet were great, housekeeping was awesome and so friendly. The property was very clean throughout including the exterior. I would also like to point out that Erica that checked us in was so helpful and friendly and even remembered my name. She was helpful before we even arrived as well when I messaged the hotel with a question about our stay. I would highly recommend this hotel!
Se hospedó 3 noches en febrero de 2024
Respuesta de GENERAL MANAGER, el 21 feb. 2024
Dear Paula, Thank you for staying at The Westin San Diego Gaslamp Quarter and for your feedback. We appreciate your gracious comments about Erica and her attentive hospitality. We are proud of their commitment to providing exceptional service, and we will enjoy sharing your compliments with them acknowledging their devotion to enriching guest experiences. Thank you again for your kind recommendations of our beautiful property, and we look forward to welcoming you back soon. Be Well,John Ford,General Manager

10/10 Excelente

Judith

Se hospedó 2 noches en febrero de 2024
Respuesta de GENERAL MANAGER, el 21 mar. 2024
Dear Judith, Thank you for choosing to stay with us and for your perfect rating. We are pleased to have exceeded your expectations. Our AAA Four Diamond hotel, ideally located in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER, el 19 feb. 2024
Dear Jennifer, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

10/10 Excelente

Athena

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed one night and the staff was so friendly and the room was very nice!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 13 feb. 2024
Dear Athena, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin San Diego Gaslamp Quarter and that our invigorating guestrooms and cordial associates helped to elevate your stay. We look forward to your next visit.Be Well,John Ford,General Manager