Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 148 de 330 opiniones" "
10 - Excelente
148
Puntuación de 8, es decir, Bueno. Basada en 89 de 330 opiniones" "
8 - Bueno
89
Puntuación de 6, es decir, Aceptable. Basada en 44 de 330 opiniones" "
6 - Aceptable
44
Puntuación de 4, es decir, Malo. Basada en 29 de 330 opiniones" "
4 - Malo
29
Puntuación de 2, es decir, Terrible. Basada en 20 de 330 opiniones" "
2 - Terrible
20
8.4/10
Limpieza
8.8/10
Servicio y personal
7.8/10
Servicios
7.8/10
Condiciones de la propiedad
8.2/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
ARQUITECTO FELIPE, PAVAS
Viaje familiar
8 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Hotel! good location.
ARQUITECTO FELIPE
Se hospedó 3 noches en marzo de 2024
Respuesta de Zekije, el 10 mar. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. Have a wonderful day.
10/10 Excelente
Reyna Isabel
4 ene. 2024
Le gustó: Limpieza y servicio y personal
Todo excelente solo muy pequeños los espacios
Reyna Isabel
Se hospedó 5 noches en diciembre de 2023
Respuesta de Zekije, el 9 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful week.
10/10 Excelente
elba
Viaje familiar
26 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Polite, nice, helpful, welcoming people at front desk, clean rooms, walk distance to great stores like Macys, Nike,adidas, LV, Gucci,etc
Walking distance to cable cars, don’t have a garage on site but a couple very near from hotel.
Great for families. Planning to go back soon
elba
Se hospedó 3 noches en diciembre de 2023
Respuesta de Zekije, el 26 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
8/10 Bueno
Mauricio
27 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Incluir estacionamiento propio
Mauricio
Se hospedó 3 noches en noviembre de 2023
Respuesta de Zekije, el 30 nov. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. We hope to see you on your next visit to San Francisco.
6/10 Aceptable
Cliente verificado
Viaje familiar
21 ago. 2023
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy sucio y muy viejo
Cliente verificado
Se hospedó 2 noches en agosto de 2023
Respuesta de Zekije, el 22 ago. 2023
On behalf of the hotel, we would like to apologize for the issue you experience with cleanliness during your stay. We will discuss this issue with the housekeeping team. Thank you for your feedback.
10/10 Excelente
Ana
Viaje familiar
31 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ana
Se hospedó 3 noches en julio de 2023
Respuesta de Zekije, el 31 jul. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. We are glad to see you enjoyed your stay.
8/10 Bueno
Rosely
Viaje familiar
25 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente ubicación, pero calle con mucho ruido por el Cable car!
Rosely
Se hospedó 1 noche en junio de 2023
Respuesta de Azucena , el 28 jun. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it.
10/10 Excelente
Magdalena
19 jun. 2023
Magdalena
Se hospedó 1 noche en junio de 2023
Respuesta de Azucena , el 20 jun. 2023
Thank you for taking the time to provide us your feedback during your stay, we appreciate it.
6/10 Aceptable
Hendrik
7 jun. 2023
Le gustó: Limpieza y servicio y personal
Hotel antiguo, peor bien ubicado
Es más bien un 3 estrellas. Está bien ubicado, té y café en piezas y recepción. En contra las piezas son pequeñas, antiguas y el internet funciona mal
Hendrik
Se hospedó 4 noches en junio de 2023
Respuesta de Azucena , el 12 jun. 2023
Thank you for taking the time to provide us feedback, we really appreciate it.
10/10 Excelente
SYLVIA
Viaje en pareja
2 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena ubicación.
Las instalaciones están en buenas condiciones y limpias.
El personal es muy amable.
SYLVIA
Se hospedó 3 noches en abril de 2023
Respuesta de Azucena , el 5 may. 2023
Thank you for taking the time to provide us feedback we really appreciate it.
8/10 Bueno
Jeremy
Viaje en pareja
9 mar. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Jeremy
Se hospedó 1 noche en marzo de 2023
Respuesta de Daimler Sena, el 12 mar. 2023
Hi Jeremy,Thank you for taking the time to let us know that you had a great stay. We look forward to seeing you back again.
10/10 Excelente
Andreina
Viaje en pareja
7 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy bien, ubicación excelente.
Andreina
Se hospedó 1 noche en marzo de 2023
Respuesta de Azucena , el 8 mar. 2023
Thank you so much for your feedback. We really appriceate it.
10/10 Excelente
cristobal
Viaje familiar
3 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
cristobal
Se hospedó 2 noches en febrero de 2023
Respuesta de Azucena , el 8 mar. 2023
Thank you for your feedback we really appriecate it.
10/10 Excelente
Kathryn
Viaje de negocios, Viaje familiar
28 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay there. Clean room, comfy bed, access to lots of great places to eat and shop.
Kathryn
Se hospedó 1 noche en marzo de 2024
Respuesta de Zekije, el 28 mar. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
8/10 Bueno
Derek
26 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Derek
Se hospedó 8 noches en marzo de 2024
Respuesta de Zekije, el 27 mar. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Pamela
Viaje en grupo
19 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The staff is friendly and responsive.
Pamela
Se hospedó 2 noches en marzo de 2024
Respuesta de Zekije, el 21 mar. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
JENNA
Viaje familiar con niños
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location of this property was great. Lots of things to do in the area, and walking distance to china town and the financial district. The staff was extremely nice all around. The rooms are slightly dated and did not have natural lighting which really messed with my sleeping schedule but the beds were comfy and the room was clean.
JENNA
Se hospedó 3 noches en marzo de 2024
Respuesta de Zekije, el 21 mar. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Clayton
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, comfortable room
Clayton
Se hospedó 3 noches en marzo de 2024
Respuesta de Zekije, el 21 mar. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
6/10 Aceptable
Gary
7 mar. 2024
No le gustó: Servicio y personal
TV didn't workvand it took almost 2 hours to get anyone to lokk at it.
Gary
Se hospedó 2 noches en marzo de 2024
Respuesta de Zekije, el 8 mar. 2024
Thank you for taking the time to share your feedback about your stay at The Barnes San Francisco. I sincerely apologize for the issue you experienced with your tv not working and the wait for it to be repaired. Please be assured we are actively addressing these concerns to enhance the overall guest experience.
6/10 Aceptable
Denita
12 feb. 2024
Denita
Se hospedó 3 noches en febrero de 2024
Respuesta de Zekije, el 22 mar. 2024
Thank you for taking the time to provide us your feedback during your stay. As we are always looking to improve, we take your feedback with the utmost concern.
4/10 Malo
Pam
Viaje en pareja
11 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The staff was friendly, beds comfortable rooms were clean, we stayed 3 nights and all 3 mornings our shower was cold we even let it run for 15 mins to try to get it to warm up didn’t get much better
Pam
Se hospedó 4 noches en febrero de 2024
Respuesta de Zekije, el 12 feb. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issue you experienced with the cold showers. As we are always looking to improve, we take your feedback with the utmost concern.
8/10 Bueno
Lyle Todd, Toronto
8 feb. 2024
Lyle Todd
Se hospedó 5 noches en febrero de 2024
Respuesta de Zekije, el 21 mar. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Christina
Viaje familiar
4 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience staying at The Barnes in San Francisco.
Christina
Se hospedó 5 noches en enero de 2024
Respuesta de Zekije, el 4 feb. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
ERNST
Viaje en pareja
4 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Your reception Maryann was very helpful
Your breakfast manager was very helpful and great conversationalist
ERNST
Se hospedó 2 noches en enero de 2024
Respuesta de Zekije, el 4 feb. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you so much for your kind words regarding Marian and our breakfast manager. They are always striving to go above and beyond for our guests. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
4/10 Malo
Jessica
Viaje de negocios
21 ene. 2024
No le gustó: Limpieza y condiciones de la propiedad
The place was old, dirty, & had a strong bad smell
Jessica
Se hospedó 2 noches en enero de 2024
Respuesta de Zekije, el 2 feb. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issues you experienced during your stay. As we are always looking to improve, we take your feedback with the utmost concern.
4/10 Malo
Bailey
20 ene. 2024
No le gustó: Limpieza y servicios
The hotel is okay, I would not stay here again but it was not worth the hassle to leave for a 2 night stay. The shower is extremely small and did not drain well and I had to shower in standing water. The water in the shower and also the sink would not get hot at all- it was room temperature at best. The outlets in the bathroom did not work. The window looked into another hotel room and let no natural light in the room. The smell throughout the entire hotel reeked of musty odor as well. If I’m being critical, the paint job in the hotel could be described as the landlord special - sloppy, many layers, and outlets painted over. I would have expected this from a motel, but not a Hilton property.
I let the receptionist know about the issues that needed to be resolved in the room (drain, water, and outlet issues) upon checkout. I didn’t ask but I was not offered any sort of “compensation” such as Hilton points or room credit despite having Gold status.
The positive: the bed was comfortable.
Bailey
Se hospedó 2 noches en enero de 2024
Respuesta de Zekije, el 21 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. We appreciate your loyalty and are truly sorry for the issues you experienced during your stay. As we are always looking to improve, we take your feedback with the utmost concern.
10/10 Excelente
Ashley
Viaje familiar, Viaje familiar con niños
15 ene. 2024
Ashley
Se hospedó 2 noches en enero de 2024
Respuesta de Zekije, el 19 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful evening.
10/10 Excelente
Cassandra
Viaje familiar
13 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cassandra
Se hospedó 4 noches en diciembre de 2023
Respuesta de Zekije, el 14 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
8/10 Bueno
Daishu, Arlington
12 ene. 2024
Daishu
Se hospedó 2 noches en enero de 2024
Respuesta de Zekije, el 14 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Mayumi
8 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mayumi
Se hospedó 8 noches en diciembre de 2023
Respuesta de Zekije, el 14 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
8/10 Bueno
emanuele
8 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Pulizia e personale ok ma veramente molto vecchio moquette usurata porte con 1 cm di sfesa
emanuele
Se hospedó 3 noches en enero de 2024
Respuesta de Zekije, el 9 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for any issues this may have caused you and will discuss the room condition issues with my maintenance team. As we are always looking to improve, we take your feedback with the utmost concern.
8/10 Bueno
Sergey
7 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location cleaning takes place in time all quiet and calmly beautiful place.
Sergey
Se hospedó 4 noches en diciembre de 2023
Respuesta de Zekije, el 9 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco.
8/10 Bueno
Ronald, Coquitlam
4 ene. 2024
Le gustó: Limpieza y servicio y personal
Ronald
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 9 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco.
10/10 Excelente
Mirko
Viaje en pareja
3 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ein sehr gutes Hotel in Downtown San Francisco's. Das Haus ist zwar alt aber innen sehr modern und neuwertig. Die Rezeption war immer besetzt und freundlich auch ein Zimmer Wechsel wurde ohne Murren umgesetzt. Die Lage ist genial ja es sind eigene Obdachlosen in der Nähe aber dies ist in der gesamten Stadt so. Man fühlte sich aber sicher, in der direkten Umgebung sind zahlreiche Shopping Möglichkeiten, Restaurants und Bars. Und die weltbekannte Tram fährt direkt vor der Tür und mit dem BART kommt man direkt in 30Min zum Flughafen. Also wir haben uns rundum wohlgefühlt.
Mirko
Se hospedó 6 noches en diciembre de 2023
Respuesta de Zekije, el 9 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. We really appreciate your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful week.
10/10 Excelente
Ernesto
Viaje familiar
1 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good price
Ernesto
Se hospedó 3 noches en diciembre de 2023
Respuesta de Zekije, el 14 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Julian
1 ene. 2024
Julian
Se hospedó 3 noches en diciembre de 2023
Respuesta de Zekije, el 21 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
James Douglas
30 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the hotel and staff. Would stay again!!
James Douglas
Se hospedó 2 noches en diciembre de 2023
Respuesta de Azucena , el 1 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. We hope to see you on your next visit to San Francisco.
8/10 Bueno
John
Viaje familiar
28 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
John
Se hospedó 4 noches en diciembre de 2023
Respuesta de Azucena , el 1 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it.
8/10 Bueno
Hao
27 dic. 2023
Hao
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 19 ene. 2024
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful evening.
10/10 Excelente
Julie
Viaje familiar
27 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10 out of 10
Beautiful well maintained building with all modern accommodations. The staff is polite, knowledgeable of surrounding restaurants, sights, and shopping. It’s our new must stay for SF.
Julie
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 28 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. Thank you for your kind words regarding our staff. We hope to see you on your next visit to San Francisco. Have a wonderful day.
6/10 Aceptable
Denise
26 dic. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Nice Place, But Doesn't Live Up to the Pictures
For being part of the Hilton Family of hotels, it was disappointing.For the price, the hotel was nice, but didn't resemble the pictures or quality of a renovated hotel. I expected this vibrant urban type artwork on the wall, and it was somewhat dingy looking and it was just a canvas tacked to the wall like I was i in a college dormitory. The paint job looked dismal.The layout of the furniture was awkward. I couldn't plug the Kurig in because the chord was too short for where they had it sitting on top of the refrigerator and I had to move it to one of the nightstands. The light socket in the bathroom never worked. I reported it, and the staff member called it in, but it was never fixed. In fact, he checked in with me about it every morning.The staff was very friendly, pleasant, and helpful. The room itself and the stay was okay, but there is definitely a lot of things that could be improved.
Denise
Se hospedó 5 noches en diciembre de 2023
Respuesta de Zekije, el 26 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issues you encountered during your stay. Thank you for your kind words regarding our staff. As we are always looking to improve, we take your feedback with the utmost concern.
10/10 Excelente
Juanita, Ruskin
Viaje en pareja
18 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk person was Profesional, kind and courteous. He was nice and easy to talk to.. answered all my questions
Juanita
Se hospedó 3 noches en diciembre de 2023
Respuesta de Zekije, el 23 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco and we hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Abbie Clare
18 dic. 2023
Abbie Clare
Se hospedó 4 noches en diciembre de 2023
Respuesta de Zekije, el 23 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Taryn
18 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love that this place is in the middle of Union Square. Easy, convenient location
Taryn
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 23 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco and we hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Div
Viaje en grupo
16 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Div
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 16 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
2/10 Terrible
RONALD, Washington
15 dic. 2023
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The first room had no hot water and the refrigerator didn't work. They sent "an engineer" who said he fixed it, but actually did nothing. Still with no hot water or refrigerator working we asked to move rooms. They moved us to a room with hot water and working refrigerator. However, the windows were completely insecure and unlockable and could be opened from the outside, the overhead light didn't work and another light was broken so room was very dark, the hotel phone had no place to plug it in, and the heat was always on and the room was over 90 degrees. They put nails in the windows to secure them, and gave us a control for the AC so we could turn off the heat. The weight room had no cleaning solution or wipes. The bar closes at 9pm and there is no way to buy a beer after that. The bar across the street closes at 11. This place should not be open. We heard others complaining too.
RONALD
Se hospedó 4 noches en diciembre de 2023
Respuesta de Zekije, el 16 dic. 2023
Thank you for bringing this to our attention. I sincerely apologize for the issues you experienced during your stay. I will be addressing these issues with our team. As we are always looking to improve, we take your feedback with the utmost concern.
8/10 Bueno
Paul
13 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Paul
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 16 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
10/10 Excelente
Alfonso
Viaje familiar
11 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our 1st time staying at the Barnes. The staff was amazing, truly helpful and friendly. We will be back as we love Union Square and this was such a convenient location from BART.
Alfonso
Se hospedó 1 noche en diciembre de 2023
Respuesta de Zekije, el 14 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
6/10 Aceptable
Miguel
Viaje de negocios
11 dic. 2023
Le gustó: Servicio y personal
Average property
Too loud & Cable Car Lounge across the street is noisy till about 2am. Homelessness is unpredictable and I had a 5am wake up call downstairs as he was yelling.
Interior of hotel is outdated it needs a refurbish.
Miguel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 14 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issue you experience with the outside noise. Hopefully in the near future, we can accommodate a less noisy room placement for you. I will also discuss the condition of the room with our management team. As we are always looking to improve, we take your feedback with the utmost concern. Thank you for staying at The Barnes San Francisco. Hope you have a wonderful day.
8/10 Bueno
Patricia
Viaje familiar
9 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Big room with 2 queens size beds. Looked like a San Francisco room. Good quality linen. Everything was good except the view. There was none. But I would stay again love the location.
Patricia
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zekije, el 14 dic. 2023
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Please feel free to contact us prior to arrival for a room with a view request. We will try our best to accommodate your request. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.