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Opiniones de Comfort Inn & Suites Los Alamos

2.5 out of 5
Comfort Inn & Suites Los Alamos
2455 Trinity Dr, Los Alamos, NM

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 156 de 391 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 134 de 391 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 391 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 391 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 391 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

7.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Omar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Miller

No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Leila

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Ren-Guan

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Emily

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Craig

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn't like. Elevator was down for a couple of days
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Philemon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great custimer service. Responded to Heating issues promptly.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Sheley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Gerald, Los Alamos

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Very noisy heater. bed that sagged terribly in the middle, could only see back of entrance canopy from window
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jesse

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Rose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was pleasant and comfortable. The staff was wonderful!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 13 dic. 2023
Thank you for your generous feedback, we are happy to see you enjoied your time at our property.

10/10 Excelente

William

Le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 19 nov. 2023
Thank you for taking the time to share your feedback with us.

10/10 Excelente

Norman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel
Spacious room, friendly, attentive staff, very good breakfast with fresh oranges (we've been in inns featuring breakfast for the last 6 nights -- thi was he only one to have fresh oranges). Plus, a few hours after we left, we realized that we forgot a bag of laundry in the room; we went back and it was waiting for us at the front desk.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 8 nov. 2023
Thank you very much for taking the time to post a review of your time at our hotel. We are very happy to see that our staff and accommodations exceeded your expectations. we hope that helps you choose us again for your stay if you're ever nearby again

8/10 Bueno

Monique

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 8 nov. 2023
Thank you for your feedback.

6/10 Aceptable

Jeffrey, Roy

Le gustó: Limpieza y servicio y personal
The nightlight on the hair dryer was a nice touch
Se hospedó 2 noches en octubre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 2 nov. 2023
Thank you for posting your feedback regarding your stay at our hotel, we appreciate knowing how our guests feel and how we might improve your stay in the future.

10/10 Excelente

Robert

Se hospedó 1 noche en octubre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 2 nov. 2023
Thank you for your feedback, we are glad to see you enjoyed your stay.

10/10 Excelente

ESTELA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Very nice hotel. Amazing staff. Super comfortable room
Se hospedó 1 noche en octubre de 2023
Respuesta de Vice President of Sales & Marketing | KH, el 31 oct. 2023
Dear Estella,Thank you for taking the time to share your experience at our hotel. We are thrilled to receive such a positive review and greatly appreciate your kind words.It's wonderful to hear that you found our hotel very nice and that our staff provided amazing service. Your comfort and satisfaction are our top priorities, and it's always rewarding to know that our efforts have made a positive impact.We're also delighted that you found your room to be super comfortable. Providing a relaxing and enjoyable stay is our goal, and we're glad we met your expectations.If you have any specific preferences or requests for your next visit, please do not hesitate to let us know, and we'll be more than happy to assist.Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay in the future.Warm regards,

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Rough check in.
We arrived an hour early and even though the parking lot was empty the hotel’s policy is to charge $25 for an early arrival. We asked if the room was ready and they said it was but they could not sign us in without the fee. Since we already had our luggage brought in, we said we’d wait an hour in the lobby, at which point they said they would check us in. Ridiculous policy. My late stay at a Comfort Inn and Suites.
Se hospedó 1 noche en octubre de 2023
Respuesta de RJ, el 24 oct. 2023
We do apologize for the inconvenience, and thank you for bringing this to our attention.

10/10 Excelente

Jeff

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No problems
Se hospedó 1 noche en octubre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 19 oct. 2023
Thank you for your review of your stay, we are glad to see you had no issues during your time.

10/10 Excelente

Jennifer

Viaje familiar
Clean, comfortable, and centrally located
We stayed at the Comfort Inn & Suites from 10/13-10/15/2023 having traveled from Denver to see the annular eclipse. The hotel staff were friendly, the room clean, and the beds comfortable. Road noise was minimal, even though the hotel fronts the main street (Trinity Dr) through town. We also enjoyed the central location. We walked the mile to the high school for the eclipse community viewing event, and then on the way back, visited the Nature Center, the History Museum, and the Bradbury Science Center, which we HIGHLY recommend - plus it's FREE - which had amazing displays about the science being carried out at Los Alamos Labs, as well as a great exhibit on explosives in general. LOTS of hands-on activities for kids too. SO much to see and do - all within walking distance. Highly recommend.
Se hospedó 2 noches en octubre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 19 oct. 2023
Thank you very much for taking the time to post a review of your stay at our hotel here in Los Alamos, we greatly appreciate the feedback and the high praise you gave our staff and amenities. we are glad to see that you were also able to enjoy some of the local attractions during your stay. We hope you will choose us for your accommodations if you're ever nearby again.

10/10 Excelente

Judy

Viaje familiar
Walk to sites, museums, and eateries
Friendly staff, easy access, good location for visiting the Manhattan Project and related sites and museums.
Se hospedó 2 noches en octubre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 19 oct. 2023
Thank you for posting a review of your stay here at our hotel, we sincerely appreciate the feedback.

8/10 Bueno

Rosanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great for the price
Very comfortable, room was small (sink not behind a door but rather in the entrance way), but that was a good trade off for affordability. Clean, smelled good, heater worked well, relatively quiet. Coffee available all the time, as was plain and flavored ice water in the lobby
Se hospedó 2 noches en octubre de 2023
Respuesta de Los Alamos Comfort Inn and Suites, el 19 oct. 2023
Thank you for posting your review about your stay at our hotel, we greatly appreciate your feedback.We are glad to see you enjoyed your time with us regardless of any inconvenience the sink size may have caused.

10/10 Excelente

Charly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A conseiller
Hôtel très bien . Bonne situation. Petit déjeuner complet. Bien situé dans la ville. Très satisfait.
Se hospedó 3 noches en octubre de 2023
Respuesta de Comfort Inn and Suites Los Alamos, el 15 oct. 2023
Thank you very much for your glowing review of our hotel and your time with us, we appreciate your feedback and are glad you enjoyed your experience.

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
If you’re here for Los Alamos this is a great location. Everything is nice and clean, good breakfast.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Comfort Inn and Suites Los Alamos, el 15 oct. 2023
Thank you for taking the time to post a review of your stay with us, we are glad you enjoyed you time at our hotel.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet, Clean, and Efficient
Showed up pretty late, and was exhausted. The desk clerk was friendly and efficient, giving us the most conveniently located room, in order to get in and get to sleep as quickly as possible. The hotel seems new. Everything was clean and in good, working order. Safe and very quiet location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Comfort Inn and Suites Los Alamos, el 15 oct. 2023
Thank you for taking time from your schedule to post a review of your stay at out hotel, we are glad to see you enjoyed your time here.

2/10 Terrible

David

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
They lost my reservation and hotel was full
Se hospedó 3 noches en octubre de 2023
Respuesta de Comfort Inn and Suites Los Alamos, el 15 oct. 2023
We apologize very much for the great inconvenience you experienced at out hotel, we do hope you were able to find alternative lodgings and that you will give us a chance to exceed your expectations in the future.

10/10 Excelente

sam

Viaje familiar
Probably the best comfort inn I’ve stayed in. Aside from typical breakfast, it had decent beds, excellent Wi-Fi!, a safe, good lighting overall and for reading, and even a blanket in closet if you find the comforter too hot. Quiet, but it’s in los alamos.
Se hospedó 1 noche en octubre de 2023
Respuesta de Comfort Inn and Suites , el 8 oct. 2023
Thank you for taking the time to share your experience with us regarding your stay at our hotel, we are very happy to see you enjoyed you time here and hope you will think of us when or if you are in the neighborhood again.

8/10 Bueno

Joey

Se hospedó 1 noche en octubre de 2023
Respuesta de Comfort Inn and Suites Los Alamos, el 15 oct. 2023
Thank you for posting a review of your stay, are sorry to see we did not we did not make your stay exceed your expectations we hop we have a chance to do so in the future.

2/10 Terrible

Ethan

No le gustó: Servicio y personal
We couldnt actually sray because there was nobody working at the hotel to check us in.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Trevor Shuman - GM, el 2 oct. 2023
Thank you for bringing this to my attention. There is supposed to be someone at the front desk at all times. I will be investigating this to determine why there was not a front desk agent available during your arrival.

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to spend the night. Staff were friendly and helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 1 oct. 2023
Thank you for taking the time to post a review of your stay with us, we are glad to see that you enjoyed your time here. We will pass your kind words along to our staff.

8/10 Bueno

Jill

Le gustó: Limpieza y servicio y personal
So so
The drawers to the dresser wouldn’t stay closed so blocked movement, and coffee maker didn’t appear to work. Staff were very nice.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 1 oct. 2023
Thank you for posting a review of your stay at our hotel, we are sad to see that you had issues with the coffee maker and the dresser drawers in your room. We will see those concerns dealt with ASAP. Our staff will be happy to hear you thought they were very nice as well.

4/10 Malo

Michael

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 29 sept. 2023
Thank you for posting a review of your stay, We are disheartened to see that your stay was not exceptional. we would love to have another chance in the future to make your stay with us soar above your expectations.

10/10 Excelente

Serena

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great place to crash for the night on our trip. We traveled at night and did not realize that the drive took us up a mountain with no lights. We are on an adventure and that is what we got. We made it safe and enjoyed the amenities.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 20 sept. 2023
Thank you for taking the time to say something about your stay at our hotel, we are glad to see you enjoyed your time with us and we hop you'll think of us for your accommodations if you come back around to our little mountain town.

10/10 Excelente

Kevin

Se hospedó 1 noche en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 6 oct. 2023
Thank you for posting a review of your stay at our hotel, we are glad to see you enjoyed your time here

10/10 Excelente

Arthur

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nicely done
Se hospedó 1 noche en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 12 sept. 2023
Thank you for sharing your positive review of your stay with us, we sincerely appreciate that.

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Weekend away
Other than the beds being to soft for me and husband our stay was magnificent.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 12 sept. 2023
Thank you for taking the time to share your experience at our hotel with us, we are glad you had a good time and we apologize for any inconvenience the softer bed may have caused during you time with us.

10/10 Excelente

Susan

Se hospedó 1 noche en septiembre de 2023
Respuesta de RJ, el 8 sept. 2023
Thank you for letting us know about your stay. We look forward to seeing you on your next journey to Los Alamos

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
We’ve stayed her many times over the past 15 yrs
Our stay at the hotel was fine, except on the second morning they had run out of half of the items- including juice & bagels.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Comfort Inn and Suites, el 6 sept. 2023
Thank you for posting your review of your stay with us. We sincerely apologize for the inconvenience you experienced with the inventory issues you've expressed, we hope that has not soured your feelings on our hotel for the future.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Comfort Inn and Suites Los Alamos, el 30 ago. 2023
Thank you for sharing your review on your stay with us, we are glad to see you enjoyed your time at our hotel.

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room was nicely furnished, clean, and the bed was very comfortable. Never heard another guest while in the room.
Se hospedó 2 noches en agosto de 2023
Respuesta de Comfort Inn and Suites, el 24 ago. 2023
Thank you very much for your positive review of your stay with us at our hotel. We are so glad to hear you enjoyed your rooms furnishing and the low noise levels.

8/10 Bueno

Pam

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a good place to stay
Se hospedó 1 noche en agosto de 2023
Respuesta de Comfort Inn and Suites, el 20 ago. 2023
Thank you for taking the time to share your experience at our hotel. we sincerely appreciate your positive feedback.

10/10 Excelente

Mary Pat

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 3 sept. 2023
Thank you for posting a review of your time with us at our hotel, we are very happy you enjoyed your stay.

8/10 Bueno

Amy, the woodlands

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Would give this property 5 stars for cleanliness and comfort. The windows are paper thin, so if you have a room facing Trinity (busiest street in town), you better bring earplugs if you want a decent nights sleep. The curtains aren’t quite long enough to block out the light either, so I suggest an eye mask. No matter what temp you set the A/C on I don’t think it will go below 70. It’s noisy and seems to cut off every 20min - another reason for earplugs. It is absolutely the best location in town though, so I would definitely stay here again, but would pack accordingly.
Se hospedó 4 noches en agosto de 2023
Respuesta de Comfort Inn and Suites, el 20 ago. 2023
Thank you for taking the time to share your experience at our hotel. We apologize for any inconvenience you experienced from the road noise and the concerns in your room, we are glad however that you enjoyed your stay with us despite your negative experiences.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Walkable. Close to museums and restaurants.
Se hospedó 2 noches en julio de 2023
Respuesta de Comfort Inn and Suites, el 20 ago. 2023
Thank you for taking the time to give us your review of your stay in our hotel.

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Comfort Inn and Suites, el 20 ago. 2023
Thank you for taking the time to give us a positive rating, we sincerely appreciate your review

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Comfort Inn and Suites, el 20 ago. 2023
Thank you for leaving us a positive rating and we are glad you enjoyed your experience with us at our hotel.

10/10 Excelente

Gerry

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Comfort Inn and Suites, el 20 ago. 2023
Thank you for taking time to leave us a positive rating, we are glad you enjoyed your stay at our hotel.

8/10 Bueno

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Comfort Inn and Suites, el 20 ago. 2023
Thank you for leaving your positive rating of our hotel, we are glad you enjoyed your stay and we apologize for any inconvenience that may have kept you from fully enjoying your time with us.