Entrada de la propiedad

Opiniones de Staypineapple, The Maxwell Hotel, Seattle Center Seattle

3.5 out of 5

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 1037 de 1296 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 181 de 1296 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 51 de 1296 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 1296 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 1296 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hector, San luis potosi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente opción si vas a un crucero está a 5 minutos de el puerto
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lacey King- General Manager , el 15 oct. 2023
¡Estamos muy contentos de que haya disfrutado de su estancia con nosotros! Gracias por sus amables palabras y esperamos darle la bienvenida nuevamente pronto.

10/10 Excelente

Miguel Ángel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de Lacey King- General Manager , el 15 may. 2023
Thank you!

8/10 Bueno

Jose Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 1 noche en abril de 2023
Respuesta de Lacey King- General Manager , el 14 abr. 2023
Thank you!

10/10 Excelente

OSCAR

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Es un lugar con un excelente servicio y sobre todo en una muy buena ubicacion
Se hospedó 2 noches en abril de 2023
Respuesta de Lacey King- General Manager , el 6 abr. 2023
¡Gracias por la excelente reseña! ¡Esperamos darle la bienvenida nuevamente en el futuro!

10/10 Excelente

Elvia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio y amabilidad limpieza y ubicación
Respuesta de Lacey King- General Manager , el 5 ene. 2023
Agradecemos los elogios y estamos muy contentos de que se haya quedado con nosotros. Esperamos darle la bienvenida de nuevo pronto.

6/10 Aceptable

MONICA ISABEL

Se hospedó 1 noche en agosto de 2022
Respuesta de Lacey King- General Manager , el 8 mar. 2023
Thank you!

10/10 Excelente

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio y bien ubicado
Se hospedó 2 noches en julio de 2022
Respuesta de Lacey King- General Manager , el 11 ago. 2022
¡Gracias por la excelente reseña!

10/10 Excelente

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vacaciones agradables
Es un hotel muy comodo, con excelente ubicación a solo unas cuadras del space needle, con todas las amenidades que necesites en el cuarto. El personal muy amable.
Se hospedó 2 noches en junio de 2022
Respuesta de Lacey King- General Manager , el 3 jul. 2022
Gracias por compartir su experiencia. Estamos encantados de que haya disfrutado de su estancia con nosotros y esperamos darle la bienvenida de nuevo pronto!

6/10 Aceptable

J Antonio Cifrian

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
NO HACEN LAS HABITACIONES. NO ARREGLAN LOS BAÑOS. TIENES QUE ESTAR ROGANDO QUE TE HAGAN LOS CUARTOS CUANDO ES OBLIGACION DEL HOTEL HACER LAS CAMAS TODOS LOS DIAS
Se hospedó 1 noche en junio de 2022
Respuesta de Lacey King- General Manager , el 28 jun. 2022
Mis disculpas, damos servicio a las habitaciones cada dos días de su estadía. Lamento que esto no se le haya comunicado. Espero que haya disfrutado de su estadía en general.

8/10 Bueno

Juan Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2021
Respuesta de Rajneesh Verma, el 9 dic. 2021
Hi Juan, Thank you and we appreciate it! Hope you enjoyed your stay and we can’t wait to welcome you again. Thanks & Regards

10/10 Excelente

Andres

Se hospedó 1 noche en septiembre de 2021
Respuesta de Lacey King- General Manager , el 16 sept. 2021
Thank you Andres!

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great rooms & lobby area. Amazing staff
Se hospedó 2 noches en abril de 2024
Respuesta de Lacey King- General Manager , el 24 abr. 2024
Hi Tina, We're delighted to hear you enjoyed our rooms and lobby area, and that our amazing staff made a positive impact on your stay. Thank you for choosing Staypineapple, and we look forward to welcoming you back in the future!

4/10 Malo

Rebecca

Le gustó: Limpieza, servicios, condiciones de la propiedad
Breakfast was too expensive and the food was not good
Se hospedó 1 noche en abril de 2024
Respuesta de Lacey King- General Manager , el 24 abr. 2024
Hi Rebecca, We're sorry to hear that the breakfast did not meet your expectations in terms of value and quality. We appreciate your feedback and will take it into consideration as we strive to improve our offerings. Thank you for letting us know, and we hope to have the opportunity to provide you with a better dining experience in the future.

8/10 Bueno

SHELAH

Se hospedó 3 noches en abril de 2024
Respuesta de Lacey King- General Manager , el 22 abr. 2024
Thank you, Shelah!

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Lacey King- General Manager , el 22 abr. 2024
Thank you, Chris!

10/10 Excelente

Brian Glenn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay. Great location. Great vibe. Great rooms.
Se hospedó 3 noches en abril de 2024
Respuesta de Lacey King- General Manager , el 20 abr. 2024
Hi Brian, We're delighted to hear that you enjoyed every aspect of your stay with us! Thank you for sharing your experience, and we can't wait to welcome you back for another great stay at Staypineapple.

10/10 Excelente

Sheena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful stay as always! The only thing I’d recommend is for cleaning staff to check the pull outs even if they haven’t been used. We went to pull out our couch for our teen to have his own bed and found candy wrappers under the cushion. No dirt or grim though, just wrappers so a minor thing. FYI. We’d still book here first out of anywhere in the Seattle center area. Their service is the best!
Se hospedó 2 noches en abril de 2024
Respuesta de Lacey King- General Manager , el 19 abr. 2024
Hi Sheena,Thank you for your kind words and for choosing us again for your stay in the Seattle center area. We're delighted you had a wonderful experience and truly appreciate your loyalty. Please accept our apologies for the oversight with the sofa bed; we will certainly remind our housekeeping team to check all areas thoroughly. We look forward to providing you with another top-notch service on your next visit!

10/10 Excelente

Aishling

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en abril de 2024
Respuesta de Lacey King- General Manager , el 17 abr. 2024
Thank you Aishling!

10/10 Excelente

Erin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place and location!
Se hospedó 1 noche en abril de 2024
Respuesta de Lacey King- General Manager , el 14 abr. 2024
Hi Erin,Thank you for the succinct and positive feedback! We're so pleased to hear that you enjoyed our place and found the location convenient. We look forward to the opportunity to welcome you back in the future for another great experience!

10/10 Excelente

Karen and Joe

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Charmingly different decor in lobby…maybe “art deco”. Rooms nice with great bedding. Close to terrific dining. Front desk staff very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Lacey King- General Manager , el 14 abr. 2024
Hi Karen & Joe,Thank you for taking the time to leave us this delightful review! We're glad the unique charm of our decor and the art deco style caught your eye. It's wonderful to know you enjoyed the comfort of our great bedding and the proximity to terrific dining options. Our front desk team will be pleased to hear your kind words. We hope to see you again soon for another pleasant experience!

10/10 Excelente

TAMMY, olympia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 14 abr. 2024
Thank you, Tammy!

10/10 Excelente

Janis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel in a perfect location to see a show at Climate Pledge Arena.
Se hospedó 1 noche en abril de 2024
Respuesta de Lacey King- General Manager , el 11 abr. 2024
Hi Janis,Thank you for your positive review! We're thrilled to hear that our hotel's location was perfect for your visit to Climate Pledge Arena. We look forward to welcoming you again!

10/10 Excelente

Rachel Valyn

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasing, clean and relaxing interior design as you walk in the room it suites my vibes, I like the coziness and the space feels inviting. Staff are helpful, convenient to every good restaurant's, walkable museums and pretty much in the heart of town. Highly recommend and for sure will be back soon!
Se hospedó 3 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 9 abr. 2024
Hi Rachel Valyn,Thank you so much for your wonderful review! We are thrilled to hear that you found our interior design pleasing and relaxing. It's great to know that the room suited your vibes and that you enjoyed the coziness and inviting space. We are happy to hear that our staff were helpful and that you found our location convenient for exploring the city. We can't wait to welcome you back soon!

10/10 Excelente

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Popped into Seattle for a Kraken game and the hotel location was perfect. Staff were friendly, specifically Bonnie at the front desk and Darren at the restaurant/lounge. Both went above and beyond with their customer service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 9 abr. 2024
Hi Cheryl,Thank you for sharing your wonderful experience with us! We are thrilled to hear that Bonnie and Darren made your stay extra special with their exceptional service. We can't wait to welcome you back for your next Kraken game in Seattle!

10/10 Excelente

Michael, Port Coquitlam

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were very friendly and caring for our pet. Breakfast options are minimal, but other than that everything else was great.
Se hospedó 1 noche en abril de 2024
Respuesta de Lacey King- General Manager , el 7 abr. 2024
Hi Michael,Thank you for your review. We're delighted to hear that our staff provided friendly and attentive care for your pet during your stay. We apologize if our breakfast options fell short of your expectations, and we will consider your feedback as we strive to improve our offerings. It's wonderful that everything else met your satisfaction, and we look forward to welcoming you back for another great experience.

8/10 Bueno

Erick, East wenatchee

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicio y personal
The front desk staff at night was very nice and made the guests who were returning from a concert feel welcome and well taken care off. The hotel is very unique it has everything that is needed for a nice stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Lacey King- General Manager , el 6 abr. 2024
Hi Erick,Thank you for your kind words about our front desk staff and for recognizing their efforts in making returning concert-goers feel welcome and well cared for. We're delighted to hear that you found our hotel unique and equipped with everything necessary for a nice stay. We look forward to your next visit and the opportunity to serve you again!

10/10 Excelente

Jackie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was colourful and eclectic with a pineapple theme, and a unique, funky vibe.
Se hospedó 5 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 6 abr. 2024
Hi Jackie,Thank you for your review! We're thrilled you enjoyed our colorful and eclectic pineapple theme, as well as the unique and funky vibe of our hotel. We hope to welcome you back soon for another vibrant and enjoyable stay!

4/10 Malo

Hyon, Canton

Viaje familiar
No le gustó: Servicio y personal
The staff were the reason I gave this hotel 2 stars. Upon check in, we qualified for a complimentary upgrade given our VIP status on Expedia. However, the front desk staff refused to honor this upgrade and dismissively stated that they were sold out even though those upgrade rooms were still available on Expedia well into the late evening. Then they gave us a hard time when we requested a room on a higher floor away from the elevator. They explained that they usually place families with children on lower floors close to the elevator because of the potential noise. This seemed like an odd generalization of families with children. We’ve stayed at many other hotels and have never run into such policies nor difficulties when requesting a different room if available. Finally we had to check out early in the morning due to our flight. The front desk staff person took 10-15 minutes to check us out and print an invoice even though we were the only ones at the desk. At one point I politely asked if he could expedite the check out so that we don’t miss our flight. The staff reacted as though I was asking him to go above and beyond his call of duty. I thought boutique hotels were special because they provided a slightly higher level of service. That’s why they charged prices that were slightly higher than comparable hotels. That was certainly not the case at this location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 3 abr. 2024
Hi Hyon,We sincerely apologize for the disappointments you experienced during your stay. It is concerning to hear that we did not meet the level of service you expected, especially regarding the VIP upgrade and room assignment. We regret any inconvenience caused by our staff's handling of your requests and the unexpected delay during your early check-out.We value your VIP status and take your feedback seriously. We will review our policies and staff training to ensure a better alignment with guest expectations and to maintain the high service standards of boutique hotels. Your concerns are important to us, and we are committed to making the necessary improvements.We hope you will consider giving us another opportunity to demonstrate the quality of service and hospitality we strive to provide our guests. Thank you for your honest feedback.

10/10 Excelente

Louie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great hotel, and a great location, conveniently located to many of the amenities of the city, including the space needle science, center, nice restaurants and the areas for concert or hockey games. The staff were super friendly and very helpful even when we needed some earplugs for a loud concert. They had some at the front desk Would highly recommend this place. The decor was very unique and colorful.
Se hospedó 6 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 2 abr. 2024
Hi Louie,Thank you for your heartfelt recommendation and for highlighting what you enjoyed about our hotel, from our great location to our super friendly and helpful staff. We're glad that our unique and colorful decor added to your experience and that we could provide you with earplugs for the concert. We are thrilled to be your choice of accommodation for exploring the city's attractions and events. We look forward to welcoming you back soon for another fantastic stay!

6/10 Aceptable

Greg Tripp,

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 2 abr. 2024
Thank you for sharing your feedback. We hope that you enjoyed your overall stay and that we might have the opportunity to welcome you back in the future.

10/10 Excelente

Deana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful time together. Great memories. Tim McGraw concert together. Easy walk to the climate pledge arena. Comfortable bedding and all around great room and atmosphere. Highly recommended.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 31 mar. 2024
Hi Deana,Thank you for sharing your wonderful experience with us! We're delighted that you created great memories during your stay, including attending the Tim McGraw concert. It's fantastic to hear that our location made your visit to the Climate Pledge Arena easy and that you enjoyed our comfortable bedding and the atmosphere of the room. Your high recommendation means a lot to us, and we look forward to welcoming you back for another memorable visit.

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 31 mar. 2024
Thank you, Brian!

10/10 Excelente

Korianne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is convenient to Seattle center. The bikes are fun. The cookies yummy. I love the comforters are cozy. My favorite place to stay in Seattle
Se hospedó 1 noche en enero de 2024
Respuesta de Lacey King- General Manager , el 30 mar. 2024
Hi Korianne,We're delighted to hear that our convenient location and the added touches like bikes, yummy cookies, and cozy comforters made your stay enjoyable. Thank you for making us your favorite place to stay in Seattle. We look forward to welcoming you back soon for another wonderful visit!

10/10 Excelente

Frederick, Lakewood

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, really decorative and artistic spaces. Just a cool downtown place to stay over for any event.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 30 mar. 2024
Hi Frederick,Thank you for your review! We're glad you enjoyed our friendly staff and the decorative, artistic ambiance of our hotel. It's great to hear that we're your top choice for a downtown stay, whether for an event or just a getaway. We look forward to your next visit!

10/10 Excelente

Laura

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here as it is the closest hotel to McCaw Hall where we watched Disney Princess in Concert. When my husband called to see if we could check in early they asked why were we’re visiting, he told them about the concert. When we arrived to our room the amazing staff had left, balloons on the beds, Disney Princess coloring pages, colored pencils, a 3D Alice in Wonderland paper bouquet! Truly above and beyond for our kiddos! Everyone was wonderful and the rooms were amazingly comfortable! Can’t wait to stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager, el 30 mar. 2024
Hi Laura,Thank you for the heartwarming review! We're overjoyed to hear about the special touches our staff arranged for your family's visit to the Disney Princess concert. It's wonderful that these thoughtful details added magic to your stay and that you found your rooms to be amazingly comfortable. We pride ourselves on going above and beyond for our guests, and it's reviews like yours that make our efforts so rewarding. We're excited for your next stay and can't wait to welcome you back for another memorable experience.

10/10 Excelente

Christa

Se hospedó 2 noches en febrero de 2024
Respuesta de Lacey King- General Manager , el 30 mar. 2024
Thank you, Christa!

10/10 Excelente

michele

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 18 abr. 2024
Thank you, Michele! We hope to welcome you back again soon!

8/10 Bueno

Zifan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here for a few days on spring break with the family. We had very friendly and responsive customer service. When we needed towels or other items, it was delivered within 5 minutes. The location is convenient for visiting Seattle Center area. It had lots of cafes and a number of pubs in the area as well. I would say that the only thing I had issues with is the hotel pool. It was small maybe 15x15, which was fine. However, it was too heavily chlorinated for a small pool that my eyes felt irritated after 5-10 minutes. The price for the hotel is reasonable compared to others around it. So I would consider staying there again when visiting Seattle.
Se hospedó 3 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 30 mar. 2024
Hi Zifan,We're pleased to hear that you enjoyed your spring break stay with us and appreciated the friendly and responsive customer service. It's great to know that our location was convenient for your visit to the Seattle Center area and that you found good dining and pub options nearby.Your feedback is important, and we will review our pool maintenance practices to ensure a comfortable environment for all guests. We look forward to welcoming you back and hope your next stay will be nothing short of excellent.

10/10 Excelente

Baharak

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great. Kids loved it. Great boutique style. Staff were very friendly and helpful, especially Bonnie
Respuesta de Lacey King- General Manager , el 30 mar. 2024
Hi Baharak,Thank you for your kind words! We're thrilled to hear that your family enjoyed the boutique style of our hotel and that your kids loved it. It's wonderful to know that our staff, particularly Bonnie, made your stay even better with their friendliness and helpfulness. We look forward to your next visit and the opportunity to provide you with another great experience.

10/10 Excelente

Jianmin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and people. Very clean and comfortable!
Se hospedó 3 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 30 mar. 2024
Hi Jianmin,Thank you for your review! We're delighted to know that you enjoyed our location, found our team to be great, and appreciated the cleanliness and comfort of our facilities. We look forward to welcoming you back for another wonderful stay!

8/10 Bueno

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The people above our room walking very loud; couldn’t falling asleep and woke me up whenever they got back to their room.
Se hospedó 4 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 30 mar. 2024
Hi Helen, Thank you for sharing your feedback, I'm sorry to hear noise was an issue during your stay. I am glad you enjoyed your overall way and we do hope to welcome you back in the future.

10/10 Excelente

Shannon

Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 16 abr. 2024
Hi Shannon, Thank you and we hope to welcome you back again soon!

10/10 Excelente

Charlotte

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I always love staying at the pineapple! Such an accommodating and kind team
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 26 mar. 2024
Hi Charlotte, Thank you for your continued support and kind words about our team! We're delighted that you always enjoy your stays with us at Staypineapple. We take pride in our service and it's rewarding to know that our efforts to be accommodating and kind have resonated with you. We look forward to your next visit!

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is one of the best hotels I’ve ever stayed at in terms of just convenient amenities a very nice location. The rooms were decorated very well, and the bathrooms were clean and large. The beds were incredibly comfortable, and the staff was top-notch all the way through. I could not recommend anywhere better than this, when you’re staying close to climate pledge.
Respuesta de Lacey King- General Manager , el 26 mar. 2024
Hi Michael,We're honored to be considered one of the best hotels you've ever stayed at, and it's fantastic to know that our amenities, location, comfortable beds, and top-notch staff made such a positive impact on your experience. Thank you for your wholehearted recommendation, especially for those visiting the Climate Pledge Arena. We look forward to welcoming you back for another outstanding stay!

10/10 Excelente

Sandeep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the pineapple experience! Beautiful and comfy lounge. Spacious room. Fun pool. Within walking distance of the space needle.
Se hospedó 2 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 25 mar. 2024
Hi Sandeep,Love the pineapple experience! Beautiful and comfy lounge. Spacious room. Fun pool. Within walking distance of the space needle.

10/10 Excelente

Carrie

Great family hotel for our stay in Seattle
Se hospedó 3 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 23 mar. 2024
Hi Carrie,We're delighted to hear that you and your family had a great stay with us in Seattle. Thank you for choosing our hotel, and we look forward to having you back again in the future!

10/10 Excelente

Kristen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is fun and convenient to Climate Pledge Arena. And the shuttle service that was available back to the airport was a nice option rather than calling an Uber. The only thing I didn't like about the room was the bedding.
Se hospedó 3 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 18 mar. 2024
Hi Kristen,Thank you for your review! We're pleased to hear that you enjoyed the fun atmosphere of our hotel. We apologize if the bedding was not to your liking and appreciate your feedback, we can always make your bed with traditional bedding. The most important thing to us is that you are comfortable during your stay. We hope that aside from this, your stay was pleasant and that we'll have the opportunity to welcome you back in the future.

10/10 Excelente

Alison

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 6 abr. 2024
Thank you, Alison!

8/10 Bueno

Yi Yung

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's good place for family trip
Se hospedó 3 noches en marzo de 2024
Respuesta de Lacey King- General Manager , el 15 mar. 2024
Thank you for the kind review, we hope to welcome you back again soon.

6/10 Aceptable

Maddie

Le gustó: Limpieza, servicios, condiciones de la propiedad
Our room wasn't ready until 5pm - an hour later than check-in time. Bit of a bummer and made us rushed the rest of the night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lacey King- General Manager , el 14 mar. 2024
Hi Maddie,We sincerely apologize for the delay in having your room ready and understand how this might have caused inconvenience and a rushed evening for you. We always strive to have rooms prepared for our guests in a timely manner, and we're sorry we fell short during your stay. Thank you for bringing this to our attention; we'll certainly look into how we can prevent similar situations in the future. We hope to have another opportunity to provide you with a smoother and more relaxing experience.