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Opiniones de Sedona Real Inn & Suites

3.5 out of 5
Sedona Real Inn & Suites
95 Arroyo Pinon Dr, Sedona, AZ

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 1185 de 1606 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 307 de 1606 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 1606 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 1606 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 1606 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Héctor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
El hotel se siente viejo, el diseño pasado de moda, afuera de mi habitación (410) hay un aparato de aire acondicionado que hace un ruido terrible todo el tiempo, y eso molesta mucho, no se puede descansar, no hay correspondencia entre el precio y la calidad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 2 abr. 2024
Thank you for your constructive feedback. We will keep your comments in mind as we continue to work on improvements.

10/10 Excelente

luisli

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Stephanie, el 28 ene. 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

10/10 Excelente

Victor Martin

Se hospedó 1 noche en enero de 2024
Respuesta de Lupita, el 4 feb. 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excelente

Gloria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 8 ene. 2024
Thank you for your feedback, we are so happy you enjoyed your stay.

10/10 Excelente

Alieska

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great 👍
Se hospedó 1 noche en septiembre de 2023
Respuesta de Stephanie, el 5 sept. 2023
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excelente

RICARDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cool
Se hospedó 1 noche en agosto de 2023
Respuesta de Stephanie, el 27 ago. 2023
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excelente

Claudia Barajas

Se hospedó 1 noche en agosto de 2023
Respuesta de Stephanie, el 7 sept. 2023
Thank you for your feedback, we are so happy you enjoyed your stay.

10/10 Excelente

Santiago

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Stephanie, el 9 ago. 2023
Thank you for taking the time to share your Sedona Real experience. We appreciate your choice of the Real for your Sedona vacation.

10/10 Excelente

Gloria

Se hospedó 2 noches en julio de 2023
Respuesta de Stephanie, el 15 jul. 2023
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excelente

Elva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encanto también ablan español
Se hospedó 1 noche en junio de 2023
Respuesta de Stephanie, el 12 jun. 2023
Thank you for sharing your experience. We are happy our team took care of you.

10/10 Excelente

JAVIER

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Very good
Se hospedó 1 noche en junio de 2023
Respuesta de Stephanie, el 9 jun. 2023
Thank you for choosing the Sedona Real as your home away from home. We look forward to welcoming you back the next time you are in Sedona.

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Stephanie, el 1 may. 2023
Thank you for your feedback, we are so happy you enjoyed your stay.

8/10 Bueno

Aldegundo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Stephanie, el 9 may. 2023
Thank you for your feedback, we are so happy you enjoyed your stay.

10/10 Excelente

JUAN CARLOS

Se hospedó 1 noche en abril de 2023
Respuesta de Stephanie, el 1 may. 2023
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

10/10 Excelente

JUAN CARLOS

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clásico hotel “locally owned” con acceso a las habitaciones desde el estacionamiento, muy agradable, lo tienen impecable y es un hotel con algunos años ya. Tienes trails como Thunder Rock Mtn a sólo un km! El café buenísimo, Es cómodo, limpio, amplio, con chimenea, y con opción de caber 5 personas en una suite. Excelente opción
Se hospedó 1 noche en abril de 2023
Respuesta de Stephanie, el 9 abr. 2023
We're so glad to hear your visit to the Sedona Real was everything you wanted and needed! We will definitely share your shout-out with the team. Thank you for leaving this lovely review; we hope to welcome you back soon.

10/10 Excelente

Angelica

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitación estaba perfecta. Excelentes instalaciones. Muy limpio y el personal fue muy amable.
Se hospedó 1 noche en febrero de 2023
Respuesta de Stephanie, el 13 feb. 2023
Thank you for your feedback, we are so happy you enjoyed your stay.

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful Place
Se hospedó 1 noche en enero de 2023
Respuesta de Stephanie, el 6 ene. 2023
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excelente

Miguel

Se hospedó 2 noches en diciembre de 2022
Respuesta de Stephanie, el 6 mar. 2023
Thank you for your feedback, we are so happy you enjoyed your stay.

10/10 Excelente

Noel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de Stephanie, el 13 sept. 2022
Thank you for your feedback, we are so happy you enjoyed your stay.

8/10 Bueno

Selit

Se hospedó 1 noche en junio de 2022

10/10 Excelente

rosana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is nice, but rooms are too small and ordinary for the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 18 abr. 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

8/10 Bueno

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location of Sedona Real is great, right near the main drag. Traffic noise wasn't bad and it got better when I closed the open windows (I found that two windows were not latched and were actually open 1/4 inch in our ground floor room). The room (single king sized bed) was nicely appointed, it was spacious enough, with expected amenities. Breakfasts were good. We never used the pool. Staff was very friendly. We opted for no room service while we were there. What could have been better? Well, there's only one towel hook. If a room usually has more than one inhabitant at a time, having two or more hooks for towels would be great! The mini fridge made lots of weird noises, so we turned it off for 3 of the 4 days we were there. The bathroom is way too small and cramped--it seemed so 1980s. Like, the door swings within a few inches of the toilet bowl and the walk-in shower. A high-quality inn should have an attractive and spacious bathroom. And breakfasts--the main dish of the day always contained meat. Vegetarian options were not the main dish, they were sides. For a place as new-agey as Sedona, I was surprised that vegetarian options were not on par with the non-vegetarian options. Would I stay there again. Yes. Would I try out another place to see if it was as worthy of my hard-earned dollars? Yes.
Se hospedó 4 noches en abril de 2024
Respuesta de Stephanie, el 18 abr. 2024
Thank you for your candid feedback. I have shared this with our team as we seek to continually improve our guest experience.

10/10 Excelente

Don

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
The staff was great.
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 17 abr. 2024
Thank you for taking the time to recognize our team. We appreciate your feedback.

8/10 Bueno

Thomas, Henderson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Due to location (room 410) the room was noisy (outside AC) and upstairs residents. Also had very few options at breakfast for my wife who is plant based. A fruit Smoothie or V bar would have been enough.
Se hospedó 3 noches en abril de 2024
Respuesta de Stephanie, el 17 abr. 2024
Thank you for your constructive feedback. We will keep your comments in mind as we continue to work on improvements.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Stephanie, el 17 abr. 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

8/10 Bueno

Janet

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
This was a great stay. The rooms are definitely aged but clean, comfy beds and great water pressure shower. Hotel is across the street from food, shopping and Juicery. The complimentary breakfast made it very convenient to get the day started early. The coffee was also very good. The staff was the hi-light for us. All very friendly and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de Lupita, el 16 abr. 2024
Thank you for sharing your experience. We are happy our team took care of you!

10/10 Excelente

Keith, West Palm Beach

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sedona Real was a real treat. The room assigned to us was right above the lobby and had sunrise views with a small balcony. The room was very clean and spacious. The staff were great and the breakfast was good. We will definitely be coming back! The only thing I would suggest would to provide sugar in the raw for the lobby / breakfast area coffee plus perhaps a dairy free creamer choice.
Se hospedó 2 noches en abril de 2024
Respuesta de Lupita, el 15 abr. 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excelente

Alejandro

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and welcoming staff; nice pool; great breakfast; overall pleasant stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 15 abr. 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Caters to the Sedona mystical set.
Se hospedó 1 noche en abril de 2024
Respuesta de Lupita, el 16 abr. 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback!

8/10 Bueno

monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome breakfast
Se hospedó 1 noche en marzo de 2024
Respuesta de Lupita, el 16 abr. 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excelente

Kellie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fun place to stay. Nice breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for choosing the Sedona Real as your home away from home! We look forward to welcoming you back the next time you are in town.

10/10 Excelente

Catherine, Tucson

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our building is right on the main road of Sedona and just down the street from the hospital. Lots of sirens at night. Breakfast is good. Could use more fruit but there’s always eggs, potatoes, oatmeal, pastries, cold cereal, juices and lots of hot coffee!
Se hospedó 3 noches en enero de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for your review, we appreciate your feedback.

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and rustic looking
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience !! Rooms were all excellent and clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

8/10 Bueno

catherine, livingston

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was nice. The variety of breakfast options were not that great.
Se hospedó 3 noches en abril de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for your constructive feedback. We will keep your comments in mind as we continue to work on improvements.

6/10 Aceptable

Jinghai, Union City

Viaje familiar
Le gustó: Servicio y personal y servicios
The property is located at the corner of an intersection. The noise of the traffic is terrible. The footsteps from the second floor and the voice from the next door are very loud. The staff is friendly and the garden is nice.
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for your candid feedback. I have shared this with our team as we seek to continually improve our guest experience

8/10 Bueno

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good access to trails and awesome red rock vistas. The property is in good condition, with nice private area with shade trees and lounge chairs. Very noisy main street immediately adjacent with heavy traffic. Not pleasant walking.
Se hospedó 3 noches en abril de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for your review, we appreciate your feedback.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thum
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 14 abr. 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

6/10 Aceptable

Meredith

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
The property was dated and I was very disappointed in it based on the reviews I had read. The breakfast was not good at all and the staff gave us a hard time about wanting to get new towels and wash cloths. I would not recommend staying here.
Se hospedó 4 noches en abril de 2024
Respuesta de Stephanie, el 10 abr. 2024
We regret to hear that your stay did not live up to expectations, and we thank you for bringing this to our attention. We are connecting with our team about your stay so that we can improve for all our guests. We hope to have the opportunity to host you in the future for a much-improved visit. Thank you.

10/10 Excelente

paritosh

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, rooms were very clean and plenty of parking., Very nice staff, always assisted with any questions we had.
Se hospedó 3 noches en marzo de 2024
Respuesta de Stephanie, el 10 abr. 2024
We appreciate your kind words and are happy to hear you enjoyed the hotel. Thank you for choosing to stay with us.

10/10 Excelente

Wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This location was a great experience and the staff in hotel Lobby and breakfast area were awesome and very polite and respectful of all my experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 9 abr. 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excelente

Laura, San Carlos

Le gustó: Limpieza y condiciones de la propiedad
Nice
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 10 abr. 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to west hiking & away from traffic of downtown area.
Se hospedó 6 noches en febrero de 2024
Respuesta de Stephanie, el 8 abr. 2024
Thank you for choosing the Sedona Real as your home away from home! We look forward to welcoming you back the next time you are in town.

10/10 Excelente

steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great stay for us. We stayed at the property for 6 nights while we did short hiking trips around Sedona and a day-visit to the Grand Canyon. The breakfast buffet was excellent, with fresh food made on site: hashbrown potatoes, frittata, sausages (sometimes ham), oatmeal, waffles, yogurt, fruit, bread, cereal - basically anything you could want for breakfast. Another highlight for us was the free activities they offer - we did Yoga in the park one morning with instructor Zalla. In fact, it was only me and my son, so like a private yoga class. Lots of fun! The rooms were a little dated in their decor, but clean and spacious. The staff was very friendly and helpful.
Se hospedó 6 noches en marzo de 2024
Respuesta de Lupita, el 7 abr. 2024
It's a pleasure to hear how much you enjoyed your stay! Thank you for your review.

10/10 Excelente

trent, virginia beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 8 abr. 2024
Thank you for your feedback, we are so happy you enjoyed your stay.

8/10 Bueno

Khoi

Le gustó: Limpieza, servicio y personal, servicios
Good location and very spacious but the room is dated
Se hospedó 1 noche en marzo de 2024
Respuesta de Lupita, el 7 abr. 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excelente

Anupma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 4 abr. 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

6/10 Aceptable

katherine

Viaje familiar
Le gustó: Servicio y personal
The room was a little dirty and old looking. The fireplace in the room was nice.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 4 abr. 2024
We regret to hear that your stay did not live up to expectations, and we thank you for bringing this to our attention. We are connecting with our team about your stay so that we can improve for all our guests. We hope to have the opportunity to host you in the future for a much-improved visit. Thank you.

10/10 Excelente

Jayson

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was unbelievably attentive and helpful. Check in was quick and efficient. The breakfast very good, kudos to the kitchen team. We had an issue with a previous guest “locking” the TV with parental control password (Really???) and not resetting before leaving. The team replaced the cable box in a matter of minutes. We’ll be visiting again, probably with our pet next time as this was one of the most pet friendly hotels I’ve ever come across Keep up the good work team!
Se hospedó 3 noches en marzo de 2024
Respuesta de Stephanie, el 4 abr. 2024
Thank you for sharing this experience with us. While we regret this situation, we are so glad to hear that our team was able to turn it around and make sure you were still able to enjoy your stay. We can't wait to welcome you for a perfect stay on your next visit.

10/10 Excelente

Jose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, nice staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Jose thank you so much for your kind words. We look forward to seeing you the next time you are in Sedona,