Lobby

Opiniones de Red Lion Hotel Coos Bay

3 out of 5
Red Lion Hotel Coos Bay
1313 N Bayshore Dr, Coos Bay, OR

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 267 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 277 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 222 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 143 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 94 de 1003 opiniones" "

7.4/10

Limpieza

7.8/10

Servicio y personal

6.0/10

Servicios

6.6/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hedy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
We hd z wonderful experience and slept extremely well.
Se hospedó 2 noches en junio de 2021

8/10 Bueno

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to locate from freeway
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 27 mar. 2024
Thank you for you review and we are glad that you had no trouble finding our location.

10/10 Excelente

Ray

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Highly recommend this facility.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 27 mar. 2024
I wanted to take a moment to thank you for your positive review of our hotel. We are delighted to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is greatly appreciated as it helps us to continually improve our services and provide a superior experience for our guests.Thank you once again for your kind words. We look forward to welcoming you back to our hotel in the near future.

4/10 Malo

Michael

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Close to everything. Room smelt like a smoking room, old towels in bathroom. Stayed a couple days and had to ask for towels and toiletries. Stayed same time last year with no issues.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations, el 12 mar. 2024
Dear Michael,Though we are happy to hear that you enjoyed our convenient location, we regret that other aspects of your stay fell below your expectations, especially regarding our accommodations and the comfort we strive to provide our guests. Rest assured, your feedback is essential and will be shared with the respective teams for improvement. We hope you consider returning down the line for a better experience.

10/10 Excelente

Jerry

Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 27 mar. 2024
Thank you for your positive review of our hotel. We are delighted to hear that you had a great stay with us. Your feedback is greatly appreciated and will be shared with our team.We strive to provide our guests with the best experience and your review reaffirms the hard work we put in every day. We look forward to welcoming you back to our hotel in the future.Thank you

6/10 Aceptable

Tammie

Viaje familiar
This property old and out dated. The beds are old! The surrounding area feels unsafe.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 27 mar. 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations.We acknowledge your comments about the property being old and outdated. We are continuously working on improvements and your feedback will certainly be taken into consideration for future renovations.Regarding the beds, we apologize for any discomfort you may have experienced. We are in the process of evaluating our current bedding and will take your comments into account.We understand your concerns about the surrounding area. While we have no control over this, we do our best to ensure the safety and security of our guests within the hotel premises.Once again, we appreciate your feedback as it helps us improve our services and facilities. We hope you will give us another chance to serve you better in the future.Best regards,

6/10 Aceptable

Denise

Viaje con mascota
Le gustó: Limpieza y servicio y personal
Staff were all kind. Property was clean and surrounding area is nice. Noisy tenants beside us that slammed doors. Rooms are outdated but bed was cozy.
Se hospedó 2 noches en febrero de 2024
Respuesta de Management, el 27 mar. 2024
Thank you for taking the time to share your experience at our hotel. We are glad to hear that you found our staff kind and our property clean. We strive to provide a pleasant environment for our guests, so we are pleased to know that you enjoyed the surrounding area.We apologize for the inconvenience caused by the noise from other tenants. We will work on improving our noise control measures to ensure a peaceful stay for all our guests.We appreciate your feedback regarding our rooms. We are currently in the process of updating them to enhance our guests' comfort and experience. We're glad to hear that despite this, you found the bed cozy.Once again, thank you for your valuable feedback. We hope to welcome you back in the near future and provide an even better experience.Best Regards,

6/10 Aceptable

cindi

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Thermostat in our room set at 69 colder then we like, also more options for breakfast are needed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 27 mar. 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize if the temperature in your room was not to your liking. We strive to ensure our guests are comfortable, and I regret that we missed the mark in this instance. I will pass your feedback to our maintenance team to ensure the thermostats are set at a more comfortable temperature for our guests.In regards to breakfast, we appreciate your suggestion for more options. We are indeed in the process of updating our breakfast offerings to provide a wider variety for our guests. We hope that on your next visit, you will be able to enjoy these improvements.Thank you again for your valuable feedback. We look forward to welcoming you back in the future and providing a better experience.Best Regards,

8/10 Bueno

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 27 mar. 2024
We are delighted to hear that you had a positive experience during your stay with us. Your 4 out of 5-star rating is greatly appreciated.We continuously strive to exceed our guests' expectations and your feedback is an invaluable part of this process. Although you didn't leave any specific comments, your high rating tells us that we are on the right track.We look forward to welcoming you back in the near future. If you have any suggestions or comments that could help us improve our services, please do not hesitate to share.Thank you once again for choosing our hotel and for your positive review.Best,

10/10 Excelente

Kristi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Manager was awesome!
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 27 mar. 2024
Kristi,You and your colleague are also awesome! Thank you for choosing our property for your trip to the region and we hope to serve you next time you come this way for personal or professional reasons. Best,

2/10 Terrible

Roy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 27 mar. 2024
Thank you for taking the time to rate your recent stay at our hotel. We noticed that you gave us a 1-star rating. We are truly sorry to hear that your experience did not meet your expectations.We value all feedback as it helps us to improve our services. As you did not leave any comments, we would greatly appreciate it if you could provide us with more details about your stay. Your insights will be invaluable in helping us to understand where we fell short and how we can improve.Once again, we apologize for any inconvenience caused and look forward to receiving your feedback.Best Regards,

10/10 Excelente

Denise

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great clean place great staff!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Gee

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I had stayed at this Red Lion several years ago. There was a restaurant and a night club with a comedy show. This time there was no restaurant or night club. In the morning I went for my free breakfast. I was told that the breakfast bags were gone when I got there at 7:30 am. I commented on this and was told that the bags had not been delivered for three weeks. Would I stay again. Probably, it was clean and staff was good. I was just disappointed in the changes.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jennifer

Se hospedó 1 noche en enero de 2024

10/10 Excelente

eligia

Le gustó: Limpieza y servicios

10/10 Excelente

Felisha

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Cindy

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was kind of smelly. Risidual chemical, cleaning product. Lighting is not the best. Bathroom fan was super loud, was not separate from the light. No coffee offered with continental breakfast. The coffee maker in room was really dirty, didn’t even want to use to make coffee. People in neighboring room were extremely loud in late hours. Not able to sleep.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Relations , el 12 ene. 2024
Dear Cindy,We are so sorry to hear about your experience, as it is in no way reflective of our values. Our housekeeping and maintenance teams will follow up on your concerns and take action where needed. We are determined to get better and ensure our future guests have a much more comfortable stay.

6/10 Aceptable

Scott

Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 27 mar. 2024
Thank you for taking the time to rate us. We are glad to see that you had a satisfactory experience at our hotel. However, we noticed that you didn't leave any specific comments. Your feedback is extremely valuable to us as it helps us improve our services and provide a better experience to our guests.If there were any areas where you feel we could improve, please do not hesitate to share those with us. We are committed to providing our guests with the highest level of service and your insights would be greatly appreciated.Thank you once again for choosing our hotel and we look forward to welcoming you back in the near future.Best Regards,

10/10 Excelente

David

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Right on the water and clean.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Justin

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The room was nice, and the location quiet. The shower head was low (it's an older hotel), however, and the maid never serviced our room (we stayed 2 nights). Also, the man working at the counter was slightly rude after my key didn't work for the third time, practically accusing me of de-magnetizing it. Overall a pleasant stay though.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

John B

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay . Went to Shore Acres Christmas lights
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Hailey

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Did not have breakfast and did not warn guests, did not check IDs at checkout to make sure I was the customer hows name was on the card. Ice machines where out of order and not all where labeled out of order and the ones that where where incorrect about which ones where working.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Shailesh

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No heat working, very run down, we left, had to pay to go to a expensive hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations, el 21 dic. 2023
Dear Shailesh,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your time with us, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.

10/10 Excelente

Jodi

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Terresa

Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Max

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of Pros. The room was huge! The shower pressure was wonderful and like most logdings not made for tall people in mind. Staff was very friendly and pleasent. Some netural observations. The room wasn't dirty but could use some updates. There is a entrance off the main road, but google showed the less traffic way in and out. That road wasnt what i'd call on obvious road, but was a helpful way to get in and out. Bteakfast was prebagged and ready to go! Simple packaged danish and granola bar fair with a bottle of water. I did like this as I'm always the one tasked with grabbing breakfast and bagged is much easier to carry, added plus (and I'm sure this is the reason for bagging) COVID safe. The con. It's a big one and the main reason for the less stars. The beds are very uncomfortable. Both the bed i used and the other bed used by my companion had us up in the middle of the night with aches. Now the pillows were wonderful.

2/10 Terrible

DOUGLAS

Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Carma

Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
A Big No On The Promised Breakfast
Was told breakfast would be served from 6am - 10am which was a selling point for our stay. The morning of check out was cold and rainy on a Sunday morning where hotel was nowhere near capacity. Got up for breakfast and was told by the receptionist that breakfast would not be served because the truck did not come in. In a nutshell i was deceived and lied to and of course there was no offered attempt from the hotel to make this situation right. Stay away from this place.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations, el 12 dic. 2023
While we want all our guests to have a flawless stay, we sincerely apologize for falling short of your expectations. While this is not typical for our property, we will work to ensure our breakfast is always fully stocked for our valued guests. If you would like to discuss your concerns further, we kindly ask that you reach out to us offline. Thank you for taking a moment to share your thoughts, and we hope you'll give us another chance to regain your trust.

4/10 Malo

Joseph

Le gustó: Servicio y personal
This will work for one night; the room looked clean, the heater sounds like a 747 and the bathroom fan sounds like it’s little brother. When I unwrapped a clear plastic cup to brush my teeth….I discovered the the inside of the wrapper was wet as was the inside and outside of the glass! How could that happen?
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations, el 13 dic. 2023
Dear Joseph,Thank you for reaching out and bringing your concerns to our attention. We assure you that room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to rectify the issues you've mentioned and give our rooms the extra attention needed. Down the line, we hope you consider returning and giving us another chance to change your perceptions with the comfortable stay we are known for.

8/10 Bueno

Debra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Large and adequately supplied room
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Carmen

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Gary

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Eleanor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was easy. Have an EV charger.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Angelamaria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Makiah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and clean rooms, excellent staff and very dog friendly
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Nathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Cheryl A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

CLYDE

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Santos

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice room no internet.
Good location, rooms were clean and comfortable but the wifi was non existant. If you need the internet to do any kind of work i wouldnt choose this motel.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Diane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In room coffee, easy access. Convenient location Friendly staff. Will recommend to others
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Leslie

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

kimberly

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Misael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Steve

Viaje en pareja
No le gustó: Condiciones de la propiedad
We walked into the room and the first thing we were hit with was a smell of mildew. The hair dryer was cracked. We will not be back.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations, el 14 nov. 2023
Dear Steve,We're disappointed that we were not able to provide the quality of stay you were hoping for. Please accept our sincere apologies for any odors you experienced during your visit and any discomfort this may have caused. We are also sorry for the condition of the hair dryer. Please know that our team is always available and happy to help resolve any issues and make your stay as comfortable as possible. Nevertheless, we appreciate your feedback and the opportunity to improve.