Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 588 de 1002 opiniones" "
10 - Excelente
588
Puntuación de 8, es decir, Bueno. Basada en 219 de 1002 opiniones" "
8 - Bueno
219
Puntuación de 6, es decir, Aceptable. Basada en 110 de 1002 opiniones" "
6 - Aceptable
110
Puntuación de 4, es decir, Malo. Basada en 44 de 1002 opiniones" "
4 - Malo
44
Puntuación de 2, es decir, Terrible. Basada en 41 de 1002 opiniones" "
2 - Terrible
41
9.0/10
Limpieza
8.6/10
Servicio y personal
8.6/10
Servicios
8.8/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
JUAN CARLOS
Viaje familiar
15 ago. 2023
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
NO ME GUSTO EL SERVICIO QUE TIENEN DE BAR Y RESTAURANT. NO TIENEN SUFICIENTE PERSONAL PARA ATENDER AL PUBLICO.EL PRECIO DEL HOTEL ES MUY CARO PARA LO QUE OFRECEN.
LA UBICACION ES EXCELENTE.
JUAN CARLOS
Se hospedó 2 noches en agosto de 2023
Respuesta de Brandon Howard, el 14 sept. 2023
Juan Carlos, Gracias por tu reseña. Agradecemos sus comentarios
4/10 Malo
Cliente verificado
Viaje familiar
21 ago. 2019
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
El Hotel se encuentra en muy buena zona. El lobby se ve muy bonito pero para el costo del Hotel no ofrecen ni llevarte las maletas al cuarto y los cuartos bastante regular. Limpieza mala, el pasillo de los cuartos huele muy mal y lo peor de todo es que te dan unas pulcras de papel para entrar a la alberca que se me hace muy mal. Tan sencillo como que no nos quedamos ni a dormir. No hay elevador
Cliente verificado
Se hospedó 4 noches en agosto de 2019
10/10 Excelente
Cliente verificado
Viaje en pareja
3 jul. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito hotel. Decoración, servicio. Ubicación excelente
Cliente verificado
Se hospedó 2 noches en junio de 2019
10/10 Excelente
Cliente verificado
3 jul. 2019
Cliente verificado
Se hospedó 2 noches en junio de 2019
Respuesta de Jorge, el 24 jul. 2019
Thank you for the perfect score! We're very proud to have earned it. We certainly hope to see you again soon.
10/10 Excelente
Liliana
18 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing!
Amazing!!!!! Thanks for everything
Liliana
Se hospedó 1 noche en marzo de 2019
Respuesta de Jorge, el 17 jun. 2019
You're very welcome! It was our pleasure to give you an amazing experience.
Thank you for your review.
10/10 Excelente
Fernando
7 feb. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fernando
Se hospedó 2 noches en enero de 2019
Respuesta de Brandon Howard - Director of Operations , el 12 feb. 2019
Dear Fernando,
Thank you for taking the time to share with us your wonderful review of the resort.
The Scott Resort
8/10 Bueno
Stephanie
Viaje en grupo
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyable stay. Food was just ok. Pool isn’t heated. Property & location was excellent.
Stephanie
Se hospedó 2 noches en abril de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Stephanie,We appreciate that you took a moment to leave feedback about your recent stay. We hope you'll get the chance to enjoy the amenities more during your next visit!
10/10 Excelente
Gary
Viaje en pareja
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort has a nice vibe. Staff work well with each other and are very polite and friendly.
Gary M. Johnson
Gary
Se hospedó 3 noches en abril de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Gary,Thank you for staying at The Scott Resort & Spa! We are delighted that you enjoyed the vibe, and noticed the polite and friendly team we have build. We hope to have you as our guest again very soon!
10/10 Excelente
Katie
Viaje en grupo
12 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was beautiful inside and out. Staff were all friendly and helpful.
Katie
Se hospedó 3 noches en abril de 2024
Respuesta de Tyler Staten, el 15 abr. 2024
Katie,We are honored to have earned a five star review from you! Thank you for your comments on our wonderful staff and beautiful resort. We hope you have you as our guest again very soon!
8/10 Bueno
Heidi
Viaje familiar
10 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did like the property there was a lot of confusion at check in but happy that the front desk came with a solution .
Heidi
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyler Staten, el 15 abr. 2024
Heidi,Thank you for choosing to be our guest. We are pleased to hear our front desk staff was able to assist you with your needs at check in, and we hope to see you again in the near future.
10/10 Excelente
Laura
9 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Laura
Se hospedó 3 noches en marzo de 2024
Respuesta de Tyler Staten, el 15 abr. 2024
Thank you for the five star review!
10/10 Excelente
carl
6 abr. 2024
Le gustó: Condiciones de la propiedad
The pools are really great.
carl
Se hospedó 1 noche en abril de 2024
Respuesta de Tyler Staten, el 15 abr. 2024
Carl,Thank you for choosing to spend your vacation here at The Scott Resort & Spa. We are thrilled you enjoyed our pools during your stay, and look forward to your next visit!
10/10 Excelente
Kimberly
Viaje en grupo
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All staff was super! Very friendly!
Kimberly
Se hospedó 2 noches en abril de 2024
Respuesta de Tyler Staten, el 15 abr. 2024
Kimberly,Your glowing review of the staff here at The Scott Resort & Spa brightened our day! Thank you for taking the time to let us know about your service during your stay! Come back to visit soon!
10/10 Excelente
Leona
6 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Leona
Se hospedó 1 noche en abril de 2024
Respuesta de Tyler Staten, el 15 abr. 2024
Thank you so much for the 5-star rating! We truly appreciate your positive feedback and are thrilled to know that you had a great experience during your stay.
10/10 Excelente
Veronica A
Viaje familiar
5 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Impeccable!
Veronica A
Se hospedó 1 noche en abril de 2024
Respuesta de Tyler S., el 11 abr. 2024
Thank you for sharing a 5 out of 5 for your visit. We hope to welcome you back soon!
10/10 Excelente
kristina
4 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
kristina
Se hospedó 2 noches en abril de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Kristina,We appreciate that you took the time to leave your outstanding review! Thank you!
2/10 Terrible
Jennifer
Viaje familiar
4 abr. 2024
Le gustó: Servicios
No le gustó: Servicio y personal
Feels like pricing was too high. Staff seemed to be untrained. Cool looking property but room wasn’t ready when we arrived for 4pm, once in the room there was a pair of someone’s socks on the floor. Breakfast service was weird. Coffee was like water, food was bad and service not great. Maybe this is a newly renovated motel and they are ironing out the kinks….
Jennifer
Se hospedó 1 noche en abril de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Jennifer,Thank you for taking the time to share your thoughts with us. We are disappointed to hear about the issues you encountered during your stay. Your feedback is essential for our improvement, and would love the chance to speak further about your experience. Please contact us directly to discuss your stay at your convenience. Thank you in advance!
10/10 Excelente
Hillary
3 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hillary
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hillary,We are delighted to have earned your five star review, and be honored to host you again in the future.
10/10 Excelente
Darla
Viaje familiar
3 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful holiday!!
Darla
Se hospedó 7 noches en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Darla,It is wonderful to hear that you has an excellent holiday with us. We appreciate your review, and hope you return soon.
8/10 Bueno
Leonel
3 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Entrance Lobby and Cansl Bar are very appealing. The sound track for these spaces is very modern, appropriate and at the right volume. The Outdoor Pools are a Special Treat, they are why I stay at the Scott. The pools should be skimmed more often.
Leonel
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Leonel,Thank you for being our guest at The Scott Resort & Spa. We are pleased that you noticed the music which is hand picked by our owners for this property. It would be an honor to welcome you back for another visit.
10/10 Excelente
Taylor, goodyear
Viaje en pareja
2 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Once of my favorite hotels I have ever stayed at. The location and atmosphere was amazing! There was a bit of a wait anytime I needed to speak to the front desk but I think they were pretty busy
Taylor
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Taylor,Your outstanding review of The Scott Resort & Spa has made our day! Thank you for taking a moment to leave your review about our amazing atmosphere. We hope to have you back as a regular guest!
2/10 Terrible
Carissa-Choy
Viaje en pareja
1 abr. 2024
No le gustó: Servicio y personal y servicios
Bar staff and front desk wasn’t as friendly as you would normally get at other resorts. The pool was extremely small and packed where people were forced to sit on the floor instead. Would recommended selecting other resorts especially since the fees here are high. The location is good and near great restaurants and the mall. The only plus is the friendly valet and shuttle guys that the resort offers.
Carissa-Choy
Se hospedó 4 noches en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Carissa,Thank you for taking the time to leave a review. We are very disappointed to read that your stay fell short of the standards we strive to maintain, and apologize for the blunder of service you received. If you would like to speak further about your stay, please reach out to us directly. Thank you!
8/10 Bueno
joseph, broomfield
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
joseph
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
We appreciate your review, and hope you'll consider staying with us again!
10/10 Excelente
Aidin
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great atmosphere. Only area that needs improvement is the pool experience. Overcrowded and poor pool bar service
Aidin
Se hospedó 3 noches en marzo de 2024
8/10 Bueno
Lizbeth
Viaje con mascota, Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
The ladies at the front desk should smile and be more friendly
Lizbeth
Se hospedó 1 noche en marzo de 2024
8/10 Bueno
Lauren
31 mar. 2024
Le gustó: Condiciones de la propiedad
The grounds are pretty and the location is great. Easy walk to great shopping and restaurants. The staff and service could be a bit better but overall I would recommend this hotel.
Lauren
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Jennifer
Viaje familiar
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the relaxing, modern, stylish vibe. Staff were all very friendly. We enjoyed drinks by the pool, room service for breakfast, and the workout room. The internet was spotty, but otherwise we enjoyed an absolutely perfect stay. Definitely would go back!!!
Jennifer
Se hospedó 6 noches en marzo de 2024
8/10 Bueno
Jennifer
Viaje en grupo
30 mar. 2024
Le gustó: Servicio y personal y servicios
This was a girl’s weekend with friends. The check in was great, they allowed us to check in early and were friendly. The shuttle to shopping and food was excellent. The guys running the shuttle were really on it. The drinks were great and food was good. You will need to be prepared for different types of entrees. The room was pretty dated. They have painted and decorated to make it nicer but the property needs some renovation. I paid for an hour massage and barely got 45 minutes with an added $30 gratuity. I don’t mind paying the gratuity for a good massage but this was very basic and not my full time. Check out was great. They kept our bags for us to do some shopping. I think for the price of the place, the rooms need updated. Beautiful lounge! Be prepared to wait in line for coffee every morning as they don’t have any free drip.
Jennifer
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
kev, Maple Plain
Viaje familiar
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing and felt very safe and our rooms were so clean! Pool was plus!
kev
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Jessica
29 mar. 2024
Jessica
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Linda
27 mar. 2024
Linda
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello Linda, We are honor to receive your glowing review! Thank you!
6/10 Aceptable
Deanna
27 mar. 2024
Deanna
Se hospedó 4 noches en marzo de 2024
6/10 Aceptable
Judith
Viaje familiar
26 mar. 2024
The lobby area is beautiful and amazing. The pool area was nice. Super impossible to get a chair in the sun as people would not return towels when leaving and you don’t know what’s available or not. Needs more towel drop areas. Needs water stations! Waitress brought me food ( should be hot but was cold) and told me there were no napkins or silverware. I almost gave her the food back! lol! She found some! Room service food was in hallway for over 24 hours. Disgusting! Parking was easy and great! Close to room. Beds were really comfy. Housekeeping didn’t refill coffee or take dirty spoons away. Computer wasn’t working for electronic check out. Overall is in a great location, super great lobby, older rooms and it was overall pleasant. There was a clock in the room that tic- toc 24 hours a day. Kinda fun touch.
Judith
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Sean
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great experience and will definitely return
Sean
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Rebecca
Viaje en pareja
25 mar. 2024
Le gustó: Servicio y personal y servicios
Beautiful pool and grounds! The foliage in the courtyard is so lovely! The lobby is super fun, but the rooms are a bit old.
Rebecca
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Lucinda
24 mar. 2024
Le gustó: Condiciones de la propiedad
Lucinda
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Ruthie
23 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It had lovely grounds and the rooms were really nice.
Ruthie
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Linda
Viaje en pareja
23 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall beautiful, relaxing, and perfect location.
Linda
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Michelle
Viaje familiar
21 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous property. Such attention to detail. Restaurant was surprisingly good! Loved the lagoon lawn to enjoy a morning Spanish latte.
Michelle
Se hospedó 5 noches en marzo de 2024
10/10 Excelente
Rebecca
Viaje familiar
19 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful!!!
Rebecca
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Timothy M
Viaje familiar
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great
Timothy M
Se hospedó 4 noches en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
We are glad to hear about your positive stay with us!
8/10 Bueno
Philip
15 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wi-Fi didn’t work but they comps my breakfast which was nice
Philip
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
We apologize for the inconvenience with the Wi-Fi, but we're glad we could make it right by comping your breakfast. Thank you for bringing this to our attention, and we hope to provide you with a seamless experience on your next visit.
2/10 Terrible
James
15 mar. 2024
James
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler Staten, el 16 abr. 2024
Hello James, We sincerely apologize that your stay was not what you had hoped. Please contact us directly to discuss your experience in more detail.
10/10 Excelente
Amber
Viaje en pareja
14 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We went here for our honeymoon/babymoon.
It was SO beautiful even my husband was shocked by how unique it was. It was like a little hidden oasis in the middle of Main Street. Staff were lovely, rooms were beautiful with a balcony. Food was good, pool was calm, quiet and relaxing. Night time was quiet and so relaxing with the boho chic vibes and fires. This is a MUST if you want to disappear from the world but be walking distance from the fun day and night life!
Amber
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
Thank you for choosing us for your honeymoon/babymoon! We're thrilled you both enjoyed our unique oasis, attentive staff, beautiful rooms, and tranquil atmosphere. It was a pleasure to host you, and we hope to welcome you back for more memorable moments in the future!
10/10 Excelente
Clint
Viaje familiar
14 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great spot in a great area. Highly recommend
Clint
Se hospedó 4 noches en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
Thank you for recommending us! We're glad you enjoyed your stay in our great area. We look forward to welcoming you back soon.
10/10 Excelente
Jacqueline
Viaje en pareja, Viaje familiar
14 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great with one minor issue our room refrigerator was not working but other then that I give this a 10/10.
Jacqueline
Se hospedó 3 noches en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
We're delighted to hear that you had a fantastic experience overall! We apologize for the inconvenience with the refrigerator and appreciate your understanding. Thank you for the perfect rating, and we hope to have the pleasure of hosting you again soon!
6/10 Aceptable
Lori
13 mar. 2024
The property is very beautiful and in a wonderful location. It’s lacking in customer service. When you valet your car you shouldn’t have to go get it yourself. Also at the pool it shouldn’t take two hours to get a glass of water.
Lori
Se hospedó 4 noches en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
Thank you for your feedback. We apologize for the lapse in customer service you experienced during your stay. Your comments are valuable to us, and we will address these issues to ensure a better experience for our guests in the future. We appreciate your feedback and hope to welcome you back for a better experience.
2/10 Terrible
Donald
12 mar. 2024
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Horrible hotel. Stay away. Bad service. No spa booking.
Donald
Se hospedó 2 noches en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
We're sorry to hear about your disappointing experience. Your feedback is important to us, and we apologize for any inconvenience caused. We will address the issues you've mentioned to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.
10/10 Excelente
andrew
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well appointed. Wonderful staff. Attentive. Nice grounds
andrew
Se hospedó 2 noches en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
Thank you for your kind words! We're delighted that you enjoyed our well-appointed facilities, attentive staff, and beautiful grounds. We hope to welcome you back again soon for another wonderful stay!
10/10 Excelente
Maria, Altadena
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was perfect and the atmosphere was beautiful and calm
Maria
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Howard - General Manager , el 18 mar. 2024
We're thrilled that your stay was perfect and you enjoyed the beautiful and calm atmosphere! Thank you for choosing us, and we hope to see you again soon.