Restaurante

Opiniones de Ramada by Wyndham Windsor Locks

2.5 out of 5
Ramada by Wyndham Windsor Locks
383 South Center St, Windsor Locks, CT

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 105 de 402 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 77 de 402 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 402 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 55 de 402 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 100 de 402 opiniones" "

6.6/10

Limpieza

7.2/10

Servicio y personal

6.4/10

Servicios

6.4/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tanairi

Viaje familiar
Muy buena experiencia
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Francheska

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Kalianie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Todo estaba muy bien, la limpieza , cuando llegue el personal muy amable, solo que en los 2 cuartos que coji no avía agua caliente,solo fría y con el frío que hacía como mis hijos pequeños podían bañarse, tienen que mejorar esa parte de la calefacción😟y no pedí que me cambiaran de cuartos ya que solo iba estar una noche

10/10 Excelente

Roberto

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Paola

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Jonathan

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Hiram

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Todo bien
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Charyn

Se hospedó 3 noches en abril de 2022

6/10 Aceptable

Niled

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No muy bueno
No fue muy buena el cuarto gotio agua y la picina está súper fría y sucia
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Nelson

Se hospedó 3 noches en diciembre de 2021
Respuesta de Guest Services, el 2 ene. 2022
We appreciate your time and am pleased that you enjoyed your stay. Looking forward to seeing you in the future.

10/10 Excelente

Danna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente todo
Se hospedó 2 noches en septiembre de 2021
Respuesta de Jalen French - Front Office Manager , el 22 sept. 2021
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Windsor Locks. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Miguel A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia en el hotel Ramada
Muy bueno,buena limpieza,buen servicio,la piscina limpia
Se hospedó 2 noches en septiembre de 2021
Respuesta de Jalen French - Front Office Manager , el 14 sept. 2021
Hi Miguel A, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Windsor Locks. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excelente

Andrés

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El lobby muy lindo. Los alrededores está regular. Servicio muy bueno
Se hospedó 2 noches en septiembre de 2021
Respuesta de Jalen French - Front Office Manager , el 14 sept. 2021
Hi Andres, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Windsor Locks. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No es cm se presenta en la página
Se hospedó 4 noches en agosto de 2021
Respuesta de Jalen French - Front Office Manager , el 19 ago. 2021
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Windsor Locks. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Me gusto la primera impresion del lobby y las habitaciones.... Lo que no me gusto que solo hablan un idioma
Se hospedó 1 noche en julio de 2021
Respuesta de Jalen French - Front Office Manager , el 29 jul. 2021
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Windsor Locks. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Se hospedó 1 noche en abril de 2021
Respuesta de Jalen French - Front Office Manager , el 27 abr. 2021
Hello, Thank you for feedback! Kind Regards

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2021
Respuesta de Jalen French - Front Office Manager , el 27 abr. 2021
Hello, Thank you sharing your feedback regarding your stay! Please feel free to reach out to us with more information about your stay, we are always looking for new way to improve! Thank you for staying at the Ramada by Wyndham Windsor Locks, CT. We hope you consider staying with us again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación excelente hotel muy limpio hermoso
Se hospedó 1 noche en febrero de 2021
Respuesta de General Manager , el 22 feb. 2021
Gracias por tomarse el tiempo para contarnos su experiencia en Ramada by Wyndham Windsor Locks. Siempre es un placer recibir comentarios positivos. Estoy particularmente contento de que haya encontrado nuestra renovación de la propiedad a su gusto. Compartiré sus comentarios con nuestro equipo, que estoy seguro de que se verá alentado por sus comentarios. Aquí en Ramada, nos esforzamos continuamente por superar sus expectativas. Gracias de nuevo por compartir su experiencia, y esperamos poder servirle en el futuro.

2/10 Terrible

Robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had reservations for 11/- 11/5. We showed up on 11/3 hotel was closed. After many phone calls, the person said that they called me on 11/2 and left a message that the hotel was closed?? No email no anything else. No let me help you secure a new reservation. The manager was cold, no apathy. Had to spend double on new reservations.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

cassandra, westerly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly staff. Comfy rooms. Stay here often.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Ericka

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Denay

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
At least we had a place to sleep
Pros - No Bed Bugs, Cold AC, staff is good, the TV does have a good selection of channels but it’s not a smart TV Cons - Bathroom door got stuck and the swat team has to break it down every time you wanna open it, the front door lock didn’t work, the bathtub was kind of gross and had no stopper and a lot of mildew, the bed creaked a whole lot, the room we booked several months in advanced wasn’t actually available and we didn’t get a single dollar for getting put into a different room, the pool was peeling and kind of just old and needs renovation and when it rains it drips into the pool, the Wi-Fi barely works, shower stopped having hot water the last 2 days
Se hospedó 7 noches en octubre de 2023

2/10 Terrible

delanie

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Tasha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Melissa

Staff were wonderful, property could use some updating.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Luis

Viaje familiar
Le gustó: Servicio y personal y servicios
The hotel was great. My only issue was the room was not that clean. The staff were great. The hotel is not far from the highway and near to a lot of places to eat and Shop. The bed and pillows were comfortable. Although there was a big wedding in the hotel, we stayed on the other side and had a good night sleep. The pool was open and my kids enjoy a lot.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Meagan

Le gustó: Limpieza
I liked how the room was spacious n a couch n TV with lamp stand n coffee table ,and king bed was BIG only thing i didnt like was the pool should of been warmer😔
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Shaneska

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hot water doesn’t work
The water was ice cold. Could not take a shower. The water heater was not working. Slept awful.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Patricia

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicio y personal
Had to request towels and toilet paper - staff was excellent - was a busy weekend - no maid service for my room
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Joshua

No le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Jillian M

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
We stayed from a Friday to Sunday. The pool hours are great but the pool and the pool room itself was not heated. We shivered. I was in a hoodie and sweat pants while my kids shivered in the water. The ceiling over the pool was peeling badly. The walk from our room to the lobby was long which was inconvenient since we had a wheel chair. Also, there were no elevators! The rooms were decent and clean but there were areas that needed repairs if you looked close enough. Our room slider door was broken. The heater/ac did not work properly and the wall control didnt at all. The beds were uncomfortable. The rooms did not have coffee makers. The outside door to our hallway did not lock and felt unsafe. Other doors were propped open. Also, there was broken glass from shattered car windows all over the hotel parking lot. We were told there were multiple car break ins the night before. The phone didnt work to call the front desk. The freaking alarm clock was set and I didnt even think to check it. Also, the cream cheese at breakfast was sour from not being chilled. I kept calling it sour cream. I could not eat the bagel. All breakfast items were individually wrapped which I did appreciate. The hotel location was great. Target and Dunkin were very close. There was a lot of food options near us as well. We went to Browns Harvest and I definitely recommend!
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jennifer

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Stephen

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Location is looking a little bit tired. Cleanliness not an issue everything mostly appears to be up to standards. Was just a little concerned that the entry door to the exterior did not require a card to enter. The room was equipped with mini fridge and microwave but had no coffee making equipment nor drinking glasses or plastic cups. A little disappointed in Wyndham .
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Ana

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Patricia

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Our room did not have toilet paper and not because of staffing issues check in took over 30 minutes, phone in room did not work as well alarm clock. We had reservations for two days and keys needed to be rescanned for access to the room for second day
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Charles

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property looked derelict - broken auto glass in front parking area and rear parking area dark and littered
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Sandra

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a very nice two night stay. The front desk staff we're very friendly and helpful. The place was very crowded due to a some softball tournaments and a wedding, but the staff did a great job keeping things moving. My only complaint was that the water pressure in the shower was pretty low and housekeeping didn't come to the room after the first night. Nothing catastrophic, considering how busy they were
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Melanie

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Very loud, paint chipping, overbooked, wedding in lobby till 10:30 pm blasting music. Kids screaming in hallways.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

VERONICA

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The sliding door had no lock. The curtains were filthy. The staff was courteous and super helpful. The property owner does not provide the folks that work her the tools/resources.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Kimmy

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entry doors were broken and not repaired, our nonsmoking room smelt like smoke and had yellow stains on the walls. There were burn marks in our sheets, a pubic hair in one of the towels, you could see the inside of the wall in spots in the bathroom.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Lizaida

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Sherrie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An enjoyable experience!
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

shekinah

No le gustó: Condiciones de la propiedad
And it was down the whole day I went there I called for sheets and towels for roughly about two hours the pool and out of service and that was the main reason I booked location
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

loriann

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
i loved the staff that check me in, i hated the condition of the stay the water was cold and the sheets were not clean, the door to the room was not closing properly
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones
Will not be returning.
Seems like there was an upgrade done recently, and the room was good, but the rest of the hotel was cold and uninviting. There was no internet and the pool and most of the lobby was closed. They seem understaffed and overbooked (we did not get the king bed we reserved) and the breakfast was pretty much non existent. Also seemed as though the neighborhood kids had the run of the lobby and helped themselves to guest refreshments. They were a bit unruly and the desk staff did little to nothing to stop them. We also experienced two incidents overnight where there were loud arguments in the hallway between guests and staff members.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Suzanne

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Wi-Fi wasn’t working at the hotel, the pool was closed the whole time we were there. The beds are very uncomfortable.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Dennis

Se hospedó 1 noche en septiembre de 2023