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Opiniones de Moonrise Hotel

4 out of 5
Moonrise Hotel
6177 Delmar Blvd, St. Louis, MO

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 906 de 1301 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 207 de 1301 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 110 de 1301 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 45 de 1301 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 1301 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Estefania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comodo hotel para un viaje en ruta.
Se hospedó 1 noche en marzo de 2023
Respuesta de Alex Britton, Administrative Assistant, el 14 mar. 2023
Gracias por tus comentarios, Estefania! We're glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were really nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 19 abr. 2024
Thank you for your feedback, Laura! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Steve

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fairly new hotel in trendy area close to restaurants and things to do. Perfect place to stay with you dog. Hotel bar and restaurant have decent selections for food and drink as well. Most of the staff very friendly and accommodating, though one of the female bartenders inside the restaurant could use a lesson on her manners. The rooftop bar staff was very nice and the view is great. Would definitely go back.
Se hospedó 3 noches en abril de 2024
Respuesta de Reservationist, el 18 abr. 2024
Thank you for your feedback, Steve! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Taylor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location to enjoy Delmar loop!
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 17 abr. 2024
Thank you for your feedback, Taylor! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great boutique hotel. Very unique.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 16 abr. 2024
Thank you for your feedback, Carl! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Aceptable

Riki

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The concept is pretty cool, however, we stay in the Josephine Baker room, that again was pretty neatly themed. However, it was dirty. There were stains on the curtains, the comforter covering the bed had obvious stains as well. It was pretty evident that the hotel is fairly old. I utilized the gym and it too definitely showed its age. Every gym I’ve ever been in and the “nice hotel” has water available. This did not. . I utilized the gym and it too definitely showed its age. Every gym I’ve ever used in a “nice hotel” had some form of water available, bottled or fountain. This gym did not. The staff was very kind.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 16 abr. 2024
Thank you for your feedback, Riki. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Been hip to Moonrise for 10 years... Great place and great location...
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 15 abr. 2024
Thank you for your feedback, Brian! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Suzanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were on third floor and we could hear the music from rooftop bar when trying to sleep. No microwave. CVS walkable sells beer. Great showerhead, comfy bed. Cool lobby. Great in room coffee. Public parking worked for us.
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist, el 15 abr. 2024
Thank you for your feedback, Suzanne. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Makayla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
fantastic !!
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 15 abr. 2024
Thank you for your feedback, Makayla! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Chad, Farmington

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super nice staff
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 15 abr. 2024
Thank you for your feedback, Chad. We would love to hear more about your stay if you'd like to reach out.

4/10 Malo

Junya

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 15 abr. 2024
Thank you for your feedback, Junya. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Jessica

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 15 abr. 2024
Thank you for your feedback, Jessica. We would love to hear more about your stay if you'd like to reach out.

6/10 Aceptable

Anne

Viaje en pareja
Le gustó: Limpieza
They did not have coffee for my room. Apparently they were out and wanted to charge me $5.00 for one from their restaurant?!! A 3 star at best. Would NOT stay here or recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 11 abr. 2024
Thank you for your feedback, Anne. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Leslie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We are very pleased. Clean and tastefully decorated rooms, facility. Great rooftop bar with view of city. Great service. Adjacent to Washington University, St. Louis walk of Fame right on the street leading into the hotel. We’ll be back..
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 11 abr. 2024
Thank you for your feedback, Leslie! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Malissa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome mini museum inside, very quiet sleeping areas behind security doors. And as someone with back and hip problems, i feel the need to mention how comfortable the beds are! Both soft and firm at the same time. Only negative for me personally is the rain showers, many people love this type of shower, personally its not ideal for me esp with young kids. But hey! Big safety plus is the floor of the shower isnt about to result in a slip!
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist, el 11 abr. 2024
Thank you for your feedback, Malissa! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique retro sci-fi decor, great dining & cocktails, attentive staff. Pet-friendly too!
Se hospedó 3 noches en abril de 2024
Respuesta de Reservationist, el 11 abr. 2024
Thank you for your feedback, John! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Jacob, anna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay there. Very clean staff very nice. Roof top bar was awesome with the view of the city. Definitely be staying there again.
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist, el 9 abr. 2024
Thank you for your feedback, Jacob! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist, el 11 abr. 2024
Thank you for your feedback, Elizabeth. We would love to hear more about your stay if you'd like to reach out.

6/10 Aceptable

Andy

Le gustó: Servicio y personal
No le gustó: Limpieza
Not the best, not the worst.
Se hospedó 4 noches en abril de 2024
Respuesta de Reservationist, el 8 abr. 2024
Thank you for your feedback, Andy. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Michael, Kansas City

Le gustó: Limpieza y condiciones de la propiedad
Property very clean! Staff very friendly and attentive.
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist, el 8 abr. 2024
Thank you for your feedback, Michael! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Marbel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist, el 5 abr. 2024
Thank you for your feedback, Marbel! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Aceptable

Domenica, Winfield

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This place was fine! The moon theme is so cute. Parking behind the building is super easy and there is a lot available. Our pillow cases were very dirty when we got to our room, called for clean ones and went down to grab them. Came back up and noticed the sheets were also dirty/stained. Thankfully we had throws with us so we slept on top of their comforter and used our throws for warmth. The bathroom is spacious and pretty, the toiletries smelled so good but the bathroom was also dirty. Overall it wasn’t anything crazy, but I’ve paid much less at “lower quality” hotels and they were cleaner than here.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 4 abr. 2024
Thank you for your feedback, Domenica. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Marianne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a terrific place to stay in a great location. The decor was fabulous, the room was great, the bathroom was nice, and the staff were very helpful. I would recommend this hotel to anyone visiting STL.
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist, el 4 abr. 2024
Thank you for your feedback, Marianne! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Kenneth

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and relaxing
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 4 abr. 2024
Thank you for your feedback, Kenneth! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Hiroyuki

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
セントルイス・ワシントン大学、フォレストパークに近く、歩いて行くのに良い。施設は新しくはないが、月を意識したインテリアがユニークで面白い。
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 1 abr. 2024
Thank you for your feedback, Hiroyuki! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

4/10 Malo

Leora

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
We flew in from the West coast and arrived at almost 1am to find that the beds are made with a bottom sheet, then a duvet and a top sheet. So your body is touching the duvet with no sheet between you and the duvet that never gets washed. I've literally never seen that before. It was so late, we just remade the beds with the sheet below the duvet instead of on top of it and folded it over so we wouldn't have to touch the duvet. There were also only 2 tissues in the tissue box. The next morning we were woken up at 7:30 by loud music and banging in the hallway every minute or so. We waited an hour thinking that it would stop or that it was coming from outside but eventually I went out in the hall - it was housekeeping! Playing loud music, and using the lock mechanism to keep doors open and letting them slam every time they went to get something off the cart! I explained that it was making a lot of noise and the housekeeper said, "ok". Then I asked if she could please make our beds with 3 sheets so that the duvet was covered and she said, "ok". We left the room at 9:30am, returned at 5:30, and the room was not clean. I called the front desk and they said housekeeping was gone from the day and what did I need. And they sent up sheets for me to make my own bed. Our room smelled like dog, and there was a dog bed in the hall outside our room all three days we were there. Disappointing.
Se hospedó 3 noches en marzo de 2024
Respuesta de Reservationist, el 1 abr. 2024
Thank you for your feedback, Leora. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Jeremy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and cozy
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 1 abr. 2024
Thank you for your feedback, Jeremy! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
—
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 1 abr. 2024
Thank you for your feedback, Stephanie. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Stephen

Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 19 abr. 2024
Thank you for your feedback, Stephen. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Ray

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed out 3 night stay. Room was clean and comfortable. Staff was very friendly and helpful. It's a unique hotel with interesting displays and decorations.
Se hospedó 3 noches en marzo de 2024
Respuesta de Reservationist, el 27 mar. 2024
Thank you for your feedback, Ray! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Rick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay Highly recommend
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 26 mar. 2024
Thank you for your feedback, Rick! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Megan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fun and colorful place to stay! With a roof top bar!
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 25 mar. 2024
Thank you for your feedback, Megan! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Gabrielle, Freeport

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 25 mar. 2024
Thank you for your feedback, Gabrielle! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

4/10 Malo

Tammy

Se hospedó 1 noche en marzo de 2024
Respuesta de Alex Britton, Administrative Assistant, el 15 abr. 2024
Thank you for your feedback, Tammy. We're so sorry to hear that your stay with us was not what you wanted. We would love to hear more about your experience with us if you'd like to reach out!

10/10 Excelente

Paige

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved our stay! And all the spacey decor the owner has collected over the years!
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 25 mar. 2024
Thank you for your feedback, Paige! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

2/10 Terrible

Michael

Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 11 abr. 2024
Thank you for your feedback, Michael. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was nice. Check in was fast and easy so was check out. Room was nice and clean.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 22 mar. 2024
Thank you for your feedback, Dawn! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Catherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second time staying here. Loved our stay! Room was comfy, and the location can’t be beat.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 25 mar. 2024
Thank you for your feedback, Catherine! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and had an amazing vibe
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 22 mar. 2024
Thank you for your feedback, Joseph! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wish they had options to stream to the tv in the room
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 20 mar. 2024
Thank you for your feedback, Tina! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Dalton

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservationist, el 8 abr. 2024
Thank you for your feedback, Dalton. We would love to hear more about your stay if you'd like to reach out.

8/10 Bueno

Isabelle

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 20 mar. 2024
Thank you for your feedback, Isabelle. We would love to hear more about your stay if you'd like to reach out.

8/10 Bueno

Tynesha

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Location, the suite was nice. Staff was very rude
Se hospedó 1 noche en febrero de 2024
Respuesta de Reservationist, el 20 mar. 2024
Thank you for your feedback, Tynesha. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Justine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed there for 3 days, 2 nights and it was amazing. So many restaurants to try within walking distance. The room was clean, staff was friendly and always willing to help. The rooftop and bar was open late and we met some really nice people. Anytime we’re in St Louis we will stay at Moonrise.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 20 mar. 2024
Thank you for your feedback, Justine! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist, el 3 abr. 2024
Thank you for your feedback, Andrew. We would love to hear more about your stay if you'd like to reach out.

6/10 Aceptable

matt

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Great location and very nice staff. Hotel was a little rundown.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 12 mar. 2024
Thank you for your feedback, Matt! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is so cute. It is early March so the rooftop stuff wasn't open, but it was still cool to look out over the area. You can see the arch from there too. The rooms were clean and spacious, lots of cute moon decor. The bathrooms were clean and had nice toiletries. They smelled wonderful There is so much to easily walk too. A very cool world market a CVS, lots of delicious dining options. I was nervous about parking due to other reviews but there were always two security guards when we were out there and it was well lit. They also closed the gates almost all the way late at night so it felt like whoever owns the parking lot took some extra steps to prevent issues. I would definitely love to stay there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 12 mar. 2024
Thank you for your feedback, Kathy! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Sabrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
This hotel is in a great location. Lots of restaurants and shops are walkable from the property. The staff is very friendly and knowledgeable. The one thing to note is that some aspects of the room seem a bit worn and could use a refresh. Wallpaper in the bathroom was peeling some. Chair in room was stained, and the carpet and curtains were pretty dated. These are things my husband wouldn't even notice. So its a great location with nice people, but if you're looking for a spotless or fresh looking room, it doesn't have that.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 12 mar. 2024
Thank you for your feedback, Sabrina! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 13 mar. 2024
Thank you for your feedback, Julia. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Antonio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sky was very welcoming and the other staff was always ready to assist if you looked lost! The rooms were clean but the ironing board needs some love. Would recommend and stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservationist, el 11 mar. 2024
Thank you for your feedback, Antonio! We're so glad that you enjoyed your stay with us and we hope to see you again soon!