Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 261 de 496 opiniones" "
10 - Excelente
261
Puntuación de 8, es decir, Bueno. Basada en 120 de 496 opiniones" "
8 - Bueno
120
Puntuación de 6, es decir, Aceptable. Basada en 63 de 496 opiniones" "
6 - Aceptable
63
Puntuación de 4, es decir, Malo. Basada en 32 de 496 opiniones" "
4 - Malo
32
Puntuación de 2, es decir, Terrible. Basada en 20 de 496 opiniones" "
2 - Terrible
20
9.0/10
Limpieza
8.8/10
Servicio y personal
8.2/10
Servicios
8.4/10
Condiciones de la propiedad
8.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Damaris
18 feb. 2024
Damaris
Se hospedó 1 noche en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 19 feb. 2024
Thank you for the rating! We love you enjoyed your stay.
2/10 Terrible
Yoana
9 ago. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terriblemente decepcionante 😡
Mi estancia fue terrible, las habitaciones están completamente sucias, huele mal, pelos de perro por todos lados, estuvimos en 5 habitación diferentes y en todas fue lo mismo. Decepcionante no vale la pena lo que pagas! No lo recomiendo en lo absoluto.
Yoana
Se hospedó 2 noches en agosto de 2023
Respuesta de El equipo de barcos de vapor Gravity Haus, el 14 ago. 2023
Agradecemos sus comentarios y nos disculpamos sinceramente por su experiencia. Todas las habitaciones se inspeccionan antes de la llegada, por lo que puede estar seguro de que esta no es la norma.
8/10 Bueno
Cliente verificado
1 feb. 2020
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de Jennie, el 11 feb. 2020
Thank you for staying with us! We're pleased you enjoyed your time with us.
10/10 Excelente
Billy, Sandy Springs
Viaje en grupo
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best ski in and out hotel I have stayed in
Billy
Se hospedó 3 noches en marzo de 2024
Respuesta de Aspen , el 25 mar. 2024
We are glad you enjoyed your stay with us and hope to see you next season!
10/10 Excelente
Bridget, Miami
Viaje de negocios, Viaje en pareja, Viaje con mascota
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice ski in and out, close and walkable to the village with dining and shopping options.
Bridget
Se hospedó 3 noches en marzo de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 16 mar. 2024
Thank you for the positive feedback, Bridget.
2/10 Terrible
James
Viaje familiar
3 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property is the worst in the trade area by a long shot, stay somewhere else, small toilet area, nothing is first class, parking in insufficient, my guess is that a smart developer takes this down by next year
James
Se hospedó 1 noche en marzo de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 6 mar. 2024
We are very sorry to hear you did not have a positive experience, James. Thank you for your feedback.
6/10 Aceptable
Seth
28 feb. 2024
Le gustó: Limpieza
The location is fantastic with. Wry easy ski on and off. Ask for a room not on the slopes as the grooming machines are very loud starting at 445 am. The bar and restaurant are great The dinner at white rabbit in the building was excellent. Breakfast buffet not so good. But lots of walkable options for breakfast.
Hot tub and pool are nice. Facility is clean. A little dated but for location it is hard to beat.
Seth
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 29 feb. 2024
We appreciate the feedback, Seth.
10/10 Excelente
Andy
Viaje familiar
21 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was fantastic!
Andy
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 22 feb. 2024
We are delighted to hear you enjoyed your stay, Andy. Thank you for the feedback.
10/10 Excelente
Carl
Viaje en grupo
15 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome facility. Bartending staff great. Restaurant waiters a little green.
Carl
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 19 feb. 2024
Thank you for the positive review, Carl. We will make sure to pass on your comments to the restaurant General Manager.
8/10 Bueno
Carl
Viaje en grupo
11 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Slopeside, everything clean and contemporary.
Carl
Se hospedó 1 noche en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 12 feb. 2024
We appreciate the feedback, Carl.
6/10 Aceptable
Don
10 feb. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Small room. No place to sit with a laptop. One chair. Snowcats next to hotel generate a lot of noise ALL night long. Their backup alarms are loud. Ski in but not ski out. Very expensive dining options.
Don
Se hospedó 6 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 12 feb. 2024
Our location is directly on the slope and it is sometimes possible to hear the grooming operations at night. We do provide sound machines in the rooms for this reason.
6/10 Aceptable
Danielle, Salem
Viaje familiar
9 feb. 2024
Le gustó: Limpieza y servicio y personal
Loved the location. Did not like how loud the hotel was.
Danielle
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 19 feb. 2024
Thank you for the feedback, Danielle.
10/10 Excelente
Katie, Denver
Viaje en pareja, Viaje con mascota
7 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love staying at Gravity Haus! Perfect location in Steamboat.
Katie
Se hospedó 2 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 7 feb. 2024
Love it, Katie. We look forward to your next visit.
8/10 Bueno
Georganne
27 ene. 2024
Georganne
Se hospedó 3 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 20 mar. 2024
Thank you for the rating Georganne.
4/10 Malo
Mary
Viaje familiar
25 ene. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was tiny and in the basement, bathroom too small and not enough towels. Charged for parking but nearly impossible to park or walk to our room because of the snow.
Mary
Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 25 ene. 2024
Thank you for the feedback, Mary. We received several feet of snow within a 27-hour period. The skiing was incredible but with a sold-out hotel, the parking lot was difficult to maintain.
4/10 Malo
Hilliary
Viaje en grupo, Viaje en pareja
25 ene. 2024
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
We did not enjoy our stay. Will not rebook.
Hilliary
Se hospedó 2 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 27 ene. 2024
We are sorry to hear you did not have a positive experience, Hillary. Please reach out to our Director of Rooms if you would like to discuss your stay.
10/10 Excelente
Michael
24 ene. 2024
Michael
Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 25 ene. 2024
Thank you, Michael. We appreciate you letting us know you had a positive experience at our hotel.
8/10 Bueno
David
20 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
David
Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 22 ene. 2024
Appreciate the rating, David.
10/10 Excelente
Sean
18 ene. 2024
Sean
Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 7 feb. 2024
Thank you for letting us know you enjoyed your stay, Sean.
8/10 Bueno
Carole, Rifle
17 ene. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Carole
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 18 ene. 2024
Thank you for the rating, Carole. We are happy you had a positive experience.
6/10 Aceptable
Thierry
Viaje de negocios
16 ene. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Thierry
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 16 ene. 2024
Thank you for the feedback, Thierry.
8/10 Bueno
Mark
Viaje familiar
16 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mark
Se hospedó 2 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 16 ene. 2024
Appreciate the rating, Mark.
10/10 Excelente
Andrew
14 ene. 2024
Andrew
Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 6 feb. 2024
Thank you, Andrew. We are delighted to hear you had a positive experience.
8/10 Bueno
David
Viaje familiar
5 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to ski slopes and Steamboat Square. Directions to our room were a little confusing, but we figured it out. Staff was super friendly and attentive. Rooms seemed to have been updated recently which was a plus.
David
Se hospedó 5 noches en diciembre de 2023
Respuesta de Megan , el 8 ene. 2024
David, thank you for your feedback. We are working to provide more clearly defined directions to the rooms as our hotel layout is a bit different. We hope to see you again when your travels bring you back to Steamboat!!
2/10 Terrible
Misty
Viaje de negocios
30 dic. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Misty
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, Gravity Haus Steamboat., el 7 ene. 2024
Thank you for bringing these issues to our attention. This is not at all the standard we hold ourselves to and certainly not one we expect our guests to tolerate. Thank you for allowing me to rectify some of these issues for you today. We have discussed and implemented the appropriate training for the parties involved in this situation to prevent it from ever happening in the future. We appreciate your patience and do hope you allow us the opportunity to have you back and provide the level of service that we expect for all of our guests.
10/10 Excelente
Julia
Viaje familiar con niños
30 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Julia
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 3 ene. 2024
Thank you, Julia.
2/10 Terrible
Andreas von
Viaje familiar
29 dic. 2023
No le gustó: Limpieza, servicio y personal, servicios
The staff was very hard to understand, poor English!
They started to charge $40 a day for parking without proper notice. I stayed there before when it was call the Ptarmigan Inn. They did not have the parking charge.
They also did NOT offer free coffee in the morning.
They did NOT clean the room. I stayed there for only two nights, but they did not give me a notice at check in.
Most likely the last time I stayed at this now named Gravity Haus.
Andreas von
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
Your feedback is very important to us, Andreas, and will ensure we use it to improve training for the front desk and housekeeping department. We do provide free coffee and teas in-room as well as food and beverage items available to purchase. In addition, Unravel Coffee is open from 7.00 am - 3.00 pm. We hope you allow us the opportunity to improve your experience the next time your travels bring you to Steamboat.
10/10 Excelente
Judy
Viaje familiar
26 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very welcoming ski friendly, work accommodations, robes forpool and hot tub use.
Judy
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
Greatly appreciate it, Judy. Come back and see us soon.
6/10 Aceptable
Cliente verificado
24 dic. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Cliente verificado
Se hospedó 4 noches en diciembre de 2023
Respuesta de Megan , el 8 ene. 2024
Thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.
10/10 Excelente
Robert
Viaje familiar
24 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location, Location, Location. Great ski in ski out location thats adjacent to the village. add to that a superb staff and this is a great place for the $.
Robert
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
Thank you for your amazing feedback, Robert.
10/10 Excelente
Linc
Viaje familiar
23 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family Christmas vacation
Overall fantastic stay. Love the ski in/out. Hotel staff were very friendly and helpful.
For examble, our son had a bad sinus and cough during the evening and front desk was able to provide some meds to get him thru the night. The food at the White Rabbit was very good and reasonably priced. Beds were very comfortable. Only issue housekeeping for our rooms was very inconsistent.
Linc
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
We appreciate your feedback, Linc, and love to hear you had a fantastic stay. We have made adjustments to servicing stayovers and look forward to your next visit so we can service you daily.
10/10 Excelente
Theresa
19 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Steamboat ski trip
Fantastic ski in ski out hotel; restaurant was amazing too!
Theresa
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 23 dic. 2023
We love the feedback, Theresa, and look forward to your next stay with us.
8/10 Bueno
Tyler
Viaje familiar
18 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tyler
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 23 dic. 2023
Thank you, Tyler.
6/10 Aceptable
Claire
17 dic. 2023
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Claire
Se hospedó 4 noches en diciembre de 2023
Respuesta de Megan, el 8 ene. 2024
Hello Claire, thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.
10/10 Excelente
Aaron
Viaje familiar
10 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience
Aaron
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Love the rating, thank you Aaron.
4/10 Malo
Cliente verificado
6 dic. 2023
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Management needs a new management
Location is good right at the slope easy to start your skiing and hotel is recently somewhat renovated. However lack of managerial insight ruins for all guests. Non working bathroom fan in a tiny restroom or paying for a slopeside room but getting a room on the opposite side of the building leaves a bad taste . But not being able to enforce your own hotel rules and keeping guest awake due to excessive noise at pool area then in the lobby opening to guestroom corridors despite complaints from multiple guests until well passed midnight is unaccaptable. Letting an obnoxious and extremely loud group of people at a pool area until passed midnight that is supposed to be closed at 10pm and letting yelling and screaming go on for well after midnight is lack of standard procedures and management. I would not ruin my trip dealing with this place.
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 8 dic. 2023
We greatly appreciate the feedback and sincerely apologize for your experience. Please be assured that measures are in place for such instances and will effectively resolved in the future. We hope you allow us the opportunity to improve your experience the next time your travels bring you to Steamboat.
10/10 Excelente
Kris
29 nov. 2023
Kris
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 23 dic. 2023
We are happy to hear you enjoyed your stay, Kris. Thank you for the 5 out of 5 rating.
8/10 Bueno
Maria
28 nov. 2023
Maria
Se hospedó 1 noche en noviembre de 2023
Respuesta de Megan , el 8 ene. 2024
Hello Maria, thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.
10/10 Excelente
Tanay
27 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tanay
Respuesta de The Team at Gravity Haus Steamboat, el 6 dic. 2023
We appreciate the 5 out of 5 rating, Tanay.
6/10 Aceptable
Craig
Viaje en pareja
27 nov. 2023
Le gustó: Limpieza y condiciones de la propiedad
Easy to get to. Pools were nice. Bad was we had barking dogs in the next room. They barked all day into the night. Staff did not do anything about it.
Craig
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Thank you for the feedback, Craig and we sincerely apologize for your experience. We take these comments very seriously and have a procedure in place to prevent this happening in the future.
10/10 Excelente
Harper
Viaje en pareja
26 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the staff, they allowed us to check in early!! It wasn't as ski in/ski out as advertised, I think because it's early ski season for Steamboat. Loved the hottub! The walls are a little thin (Can hear neighbors cough).
Harper
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Thank you for the feedback, Harper. Now that the season is in full swing, we offer a true ski in, ski out experience. We would love you to come back to enjoy it this winter.
8/10 Bueno
Daniel
Viaje familiar
26 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, super clean and extremely reasonably priced
Daniel
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Appreciate the feedback, Daniel.
10/10 Excelente
Tamara
22 nov. 2023
Le gustó: Condiciones de la propiedad
Beautiful
Tamara
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 15 dic. 2023
Thank you, Tamara. We are delighted to hear you enjoyed your stay.
10/10 Excelente
Kristy
11 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kristy
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 17 nov. 2023
We appreciate the rating. Thank you, Kristy.
8/10 Bueno
Lauren
11 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lauren
Se hospedó 2 noches en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 17 nov. 2023
Thank you, Lauren.
8/10 Bueno
Nicole
Viaje con mascota
9 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very cute place with a phenomenal location. I will say the walls are pretty thin so bring ear plugs, otherwise I would definitely recommend this!
Nicole
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Thank you, Nicole for the feedback. We have sound machines in all the rooms.
6/10 Aceptable
Cliente verificado
2 nov. 2023
Le gustó: Limpieza y servicio y personal
Cliente verificado
Se hospedó 4 noches en octubre de 2023
6/10 Aceptable
Cliente verificado
2 nov. 2023
Le gustó: Limpieza y servicio y personal
Beware- They charge a $20/day resort fee for no amenities. There wasn’t a restaurant, gym or meeting room on property. The hot tub wasn’t hot enough to get into when it was so cold outside. They had loud business meetings in the lobby that woke us up every weekday morning. Some of the front desk staff were so nice and friendly, and others were rude and not helpful.
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 7 nov. 2023
We sincerely apologize for your experience. The hot tub is set to 103 degrees year-round. We are opening White Rabbit Tavern this month as well as Dryland Fitness allowing us to move meetings away from the lobby.
10/10 Excelente
Kathy
30 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed our evening/day
Kathy
Se hospedó 1 noche en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 5 nov. 2023
So happy to hear you enjoyed your visit with us, Kathy. We greatly appreciate the feedback.
10/10 Excelente
Kevin
29 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice staff, Thank you!
Kevin
Se hospedó 1 noche en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 oct. 2023