Recepción

Opiniones de Gravity Haus Steamboat

3 out of 5
Gravity Haus Steamboat
2304 Après Ski Way, Steamboat Springs, CO

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 261 de 496 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 120 de 496 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 496 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 496 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 496 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Damaris

Se hospedó 1 noche en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 19 feb. 2024
Thank you for the rating! We love you enjoyed your stay.

2/10 Terrible

Yoana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terriblemente decepcionante 😡
Mi estancia fue terrible, las habitaciones están completamente sucias, huele mal, pelos de perro por todos lados, estuvimos en 5 habitación diferentes y en todas fue lo mismo. Decepcionante no vale la pena lo que pagas! No lo recomiendo en lo absoluto.
No habia ninguna toalla, ademas de q todo estaba sucio!
La tina sucia!
El zin y el piso sucio y lleno de pelos!
A taza llena de pipi y de pelos! 🤮🤢
Se hospedó 2 noches en agosto de 2023
Respuesta de El equipo de barcos de vapor Gravity Haus, el 14 ago. 2023
Agradecemos sus comentarios y nos disculpamos sinceramente por su experiencia. Todas las habitaciones se inspeccionan antes de la llegada, por lo que puede estar seguro de que esta no es la norma.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2020
Respuesta de Jennie, el 11 feb. 2020
Thank you for staying with us! We're pleased you enjoyed your time with us.

10/10 Excelente

Billy, Sandy Springs

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best ski in and out hotel I have stayed in
Se hospedó 3 noches en marzo de 2024
Respuesta de Aspen , el 25 mar. 2024
We are glad you enjoyed your stay with us and hope to see you next season!

10/10 Excelente

Bridget, Miami

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice ski in and out, close and walkable to the village with dining and shopping options.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 16 mar. 2024
Thank you for the positive feedback, Bridget.

2/10 Terrible

James

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property is the worst in the trade area by a long shot, stay somewhere else, small toilet area, nothing is first class, parking in insufficient, my guess is that a smart developer takes this down by next year
Se hospedó 1 noche en marzo de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 6 mar. 2024
We are very sorry to hear you did not have a positive experience, James. Thank you for your feedback.

6/10 Aceptable

Seth

Le gustó: Limpieza
The location is fantastic with. Wry easy ski on and off. Ask for a room not on the slopes as the grooming machines are very loud starting at 445 am. The bar and restaurant are great The dinner at white rabbit in the building was excellent. Breakfast buffet not so good. But lots of walkable options for breakfast. Hot tub and pool are nice. Facility is clean. A little dated but for location it is hard to beat.
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 29 feb. 2024
We appreciate the feedback, Seth.

10/10 Excelente

Andy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was fantastic!
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 22 feb. 2024
We are delighted to hear you enjoyed your stay, Andy. Thank you for the feedback.

10/10 Excelente

Carl

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome facility. Bartending staff great. Restaurant waiters a little green.
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 19 feb. 2024
Thank you for the positive review, Carl. We will make sure to pass on your comments to the restaurant General Manager.

8/10 Bueno

Carl

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Slopeside, everything clean and contemporary.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 12 feb. 2024
We appreciate the feedback, Carl.

6/10 Aceptable

Don

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Small room. No place to sit with a laptop. One chair. Snowcats next to hotel generate a lot of noise ALL night long. Their backup alarms are loud. Ski in but not ski out. Very expensive dining options.
Se hospedó 6 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 12 feb. 2024
Our location is directly on the slope and it is sometimes possible to hear the grooming operations at night. We do provide sound machines in the rooms for this reason.

6/10 Aceptable

Danielle, Salem

Viaje familiar
Le gustó: Limpieza y servicio y personal
Loved the location. Did not like how loud the hotel was.
Se hospedó 4 noches en febrero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 19 feb. 2024
Thank you for the feedback, Danielle.

10/10 Excelente

Katie, Denver

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love staying at Gravity Haus! Perfect location in Steamboat.
Se hospedó 2 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 7 feb. 2024
Love it, Katie. We look forward to your next visit.

8/10 Bueno

Georganne

Se hospedó 3 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 20 mar. 2024
Thank you for the rating Georganne.

4/10 Malo

Mary

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was tiny and in the basement, bathroom too small and not enough towels. Charged for parking but nearly impossible to park or walk to our room because of the snow.
Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 25 ene. 2024
Thank you for the feedback, Mary. We received several feet of snow within a 27-hour period. The skiing was incredible but with a sold-out hotel, the parking lot was difficult to maintain.

4/10 Malo

Hilliary

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
We did not enjoy our stay. Will not rebook.
Se hospedó 2 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 27 ene. 2024
We are sorry to hear you did not have a positive experience, Hillary. Please reach out to our Director of Rooms if you would like to discuss your stay.

10/10 Excelente

Michael

Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 25 ene. 2024
Thank you, Michael. We appreciate you letting us know you had a positive experience at our hotel.

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 22 ene. 2024
Appreciate the rating, David.

10/10 Excelente

Sean

Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 7 feb. 2024
Thank you for letting us know you enjoyed your stay, Sean.

8/10 Bueno

Carole, Rifle

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 18 ene. 2024
Thank you for the rating, Carole. We are happy you had a positive experience.

6/10 Aceptable

Thierry

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 16 ene. 2024
Thank you for the feedback, Thierry.

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 16 ene. 2024
Appreciate the rating, Mark.

10/10 Excelente

Andrew

Se hospedó 1 noche en enero de 2024
Respuesta de The Team at Gravity Haus Steamboat, el 6 feb. 2024
Thank you, Andrew. We are delighted to hear you had a positive experience.

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to ski slopes and Steamboat Square. Directions to our room were a little confusing, but we figured it out. Staff was super friendly and attentive. Rooms seemed to have been updated recently which was a plus.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Megan , el 8 ene. 2024
David, thank you for your feedback. We are working to provide more clearly defined directions to the rooms as our hotel layout is a bit different. We hope to see you again when your travels bring you back to Steamboat!!

2/10 Terrible

Misty

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, Gravity Haus Steamboat., el 7 ene. 2024
Thank you for bringing these issues to our attention. This is not at all the standard we hold ourselves to and certainly not one we expect our guests to tolerate. Thank you for allowing me to rectify some of these issues for you today. We have discussed and implemented the appropriate training for the parties involved in this situation to prevent it from ever happening in the future. We appreciate your patience and do hope you allow us the opportunity to have you back and provide the level of service that we expect for all of our guests.

10/10 Excelente

Julia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 3 ene. 2024
Thank you, Julia.

2/10 Terrible

Andreas von

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
The staff was very hard to understand, poor English! They started to charge $40 a day for parking without proper notice. I stayed there before when it was call the Ptarmigan Inn. They did not have the parking charge. They also did NOT offer free coffee in the morning. They did NOT clean the room. I stayed there for only two nights, but they did not give me a notice at check in. Most likely the last time I stayed at this now named Gravity Haus.
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
Your feedback is very important to us, Andreas, and will ensure we use it to improve training for the front desk and housekeeping department. We do provide free coffee and teas in-room as well as food and beverage items available to purchase. In addition, Unravel Coffee is open from 7.00 am - 3.00 pm. We hope you allow us the opportunity to improve your experience the next time your travels bring you to Steamboat.

10/10 Excelente

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very welcoming ski friendly, work accommodations, robes forpool and hot tub use.
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
Greatly appreciate it, Judy. Come back and see us soon.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Megan , el 8 ene. 2024
Thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location, Location, Location. Great ski in ski out location thats adjacent to the village. add to that a superb staff and this is a great place for the $.
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
Thank you for your amazing feedback, Robert.

10/10 Excelente

Linc

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family Christmas vacation
Overall fantastic stay. Love the ski in/out. Hotel staff were very friendly and helpful. For examble, our son had a bad sinus and cough during the evening and front desk was able to provide some meds to get him thru the night. The food at the White Rabbit was very good and reasonably priced. Beds were very comfortable. Only issue housekeeping for our rooms was very inconsistent.
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 dic. 2023
We appreciate your feedback, Linc, and love to hear you had a fantastic stay. We have made adjustments to servicing stayovers and look forward to your next visit so we can service you daily.

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Steamboat ski trip
Fantastic ski in ski out hotel; restaurant was amazing too!
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 23 dic. 2023
We love the feedback, Theresa, and look forward to your next stay with us.

8/10 Bueno

Tyler

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 23 dic. 2023
Thank you, Tyler.

6/10 Aceptable

Claire

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Megan, el 8 ene. 2024
Hello Claire, thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.

10/10 Excelente

Aaron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Love the rating, thank you Aaron.

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Management needs a new management
Location is good right at the slope easy to start your skiing and hotel is recently somewhat renovated. However lack of managerial insight ruins for all guests. Non working bathroom fan in a tiny restroom or paying for a slopeside room but getting a room on the opposite side of the building leaves a bad taste . But not being able to enforce your own hotel rules and keeping guest awake due to excessive noise at pool area then in the lobby opening to guestroom corridors despite complaints from multiple guests until well passed midnight is unaccaptable. Letting an obnoxious and extremely loud group of people at a pool area until passed midnight that is supposed to be closed at 10pm and letting yelling and screaming go on for well after midnight is lack of standard procedures and management. I would not ruin my trip dealing with this place.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 8 dic. 2023
We greatly appreciate the feedback and sincerely apologize for your experience. Please be assured that measures are in place for such instances and will effectively resolved in the future. We hope you allow us the opportunity to improve your experience the next time your travels bring you to Steamboat.

10/10 Excelente

Kris

Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 23 dic. 2023
We are happy to hear you enjoyed your stay, Kris. Thank you for the 5 out of 5 rating.

8/10 Bueno

Maria

Se hospedó 1 noche en noviembre de 2023
Respuesta de Megan , el 8 ene. 2024
Hello Maria, thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.

10/10 Excelente

Tanay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de The Team at Gravity Haus Steamboat, el 6 dic. 2023
We appreciate the 5 out of 5 rating, Tanay.

6/10 Aceptable

Craig

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Easy to get to. Pools were nice. Bad was we had barking dogs in the next room. They barked all day into the night. Staff did not do anything about it.
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Thank you for the feedback, Craig and we sincerely apologize for your experience. We take these comments very seriously and have a procedure in place to prevent this happening in the future.

10/10 Excelente

Harper

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the staff, they allowed us to check in early!! It wasn't as ski in/ski out as advertised, I think because it's early ski season for Steamboat. Loved the hottub! The walls are a little thin (Can hear neighbors cough).
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Thank you for the feedback, Harper. Now that the season is in full swing, we offer a true ski in, ski out experience. We would love you to come back to enjoy it this winter.

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, super clean and extremely reasonably priced
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Appreciate the feedback, Daniel.

10/10 Excelente

Tamara

Le gustó: Condiciones de la propiedad
Beautiful
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 15 dic. 2023
Thank you, Tamara. We are delighted to hear you enjoyed your stay.

10/10 Excelente

Kristy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 17 nov. 2023
We appreciate the rating. Thank you, Kristy.

8/10 Bueno

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 17 nov. 2023
Thank you, Lauren.

8/10 Bueno

Nicole

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very cute place with a phenomenal location. I will say the walls are pretty thin so bring ear plugs, otherwise I would definitely recommend this!
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 11 dic. 2023
Thank you, Nicole for the feedback. We have sound machines in all the rooms.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Beware- They charge a $20/day resort fee for no amenities. There wasn’t a restaurant, gym or meeting room on property. The hot tub wasn’t hot enough to get into when it was so cold outside. They had loud business meetings in the lobby that woke us up every weekday morning. Some of the front desk staff were so nice and friendly, and others were rude and not helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 7 nov. 2023
We sincerely apologize for your experience. The hot tub is set to 103 degrees year-round. We are opening White Rabbit Tavern this month as well as Dryland Fitness allowing us to move meetings away from the lobby.

10/10 Excelente

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed our evening/day
Se hospedó 1 noche en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 5 nov. 2023
So happy to hear you enjoyed your visit with us, Kathy. We greatly appreciate the feedback.

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice staff, Thank you!
Se hospedó 1 noche en octubre de 2023
Respuesta de The Team at Gravity Haus Steamboat, el 30 oct. 2023
Appreciate the feedback, Kevin.