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Opiniones de Holiday Inn Express Stellarton, an IHG Hotel

2.5 out of 5
Holiday Inn Express Stellarton, an IHG Hotel
86 Lawrence Blvd, Stellarton, NS

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 429 de 800 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 259 de 800 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 800 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 800 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 800 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Stacey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk staff were extremely nice and accommodating!
Se hospedó 1 noche en abril de 2024
Respuesta de Haris, el 15 abr. 2024
Dear Stacey,We are glad that you enjoyed your stay with us and we look forward to seeing you again.Thank you,Haris Vanzar

8/10 Bueno

Samara Shaw

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Mhari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Mackenzie, el 16 abr. 2024
Thank you for staying with us!We look forward to seeing you again.

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tammy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean friendly staff
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kevin

Viaje en grupo, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every time I stay at Holiday Inn I get the same grey service with the best breakfast bar around !
Se hospedó 1 noche en marzo de 2024
Respuesta de Mackenzie, el 30 mar. 2024
Hi Kevin, thank you for staying with us and I am so glad you enjoyed your stay along with breakfast in the morning!We look forward to seeing you again.

10/10 Excelente

Tina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a hockey tournament this weekend and lots of young people, but not a problem. Staff were very helpful and courteous.
Se hospedó 2 noches en marzo de 2024
Respuesta de Mackenzie, el 30 mar. 2024
Thank you for staying with us Tina, we are glad you enjoyed your stay!Take care.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff on site! Very accommodating for a group booking
Se hospedó 1 noche en marzo de 2024
Respuesta de Erika M. GM, el 25 mar. 2024
Thank you, Nicole, for your review. We are so glad you enjoyed your stay with us and recognized our wonderful team here!! We hope you will be able to visit us again. Take care.

8/10 Bueno

Thelma

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Erika M. GM, el 26 mar. 2024
Thank you for taking the time to rate your stay with us. If there is anything we can do to improve your stay in the future, please let us know.

8/10 Bueno

Prathaviraj

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Mackenzie, el 23 mar. 2024
Thank you for staying with us, we look forward to seeing you again!

10/10 Excelente

Michele

Se hospedó 2 noches en marzo de 2024
Respuesta de Mackenzie, el 12 abr. 2024
Thank you for staying with us, we are so happy you enjoyed your stay!

8/10 Bueno

Eryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Erika M. GM, el 25 mar. 2024
Hi, Eryn. Thank you for taking the time to leave feedback about your stay. We hope you will visit us again. Take care.

10/10 Excelente

Donna

Le gustó: Condiciones de la propiedad
Enjoyed our stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Susan, el 11 mar. 2024
We're so happy to hear you enjoyed your stay with us. we hope you will visit us again. Take care!

10/10 Excelente

Nick

Se hospedó 1 noche en marzo de 2024
Respuesta de Haris, el 31 mar. 2024
Dear Nick,We are glad that you enjoyed your stay with us and we look forward to seeing you again.Sincerely,Haris Vanzar

10/10 Excelente

Michele

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfast and quiet rooms.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfy beds
Se hospedó 1 noche en febrero de 2024
Respuesta de Erika M. GM, el 21 feb. 2024
Thank you so much for taking the time to leave feedback about your stay. We are so glad you enjoyed the beds and your stay and we hope you will visit us again. Take care

6/10 Aceptable

Tina

Le gustó: Servicio y personal
Clean and comfortable rooms. The halls are a bit noisy. Great place for an overnight
Se hospedó 1 noche en febrero de 2024
Respuesta de Erika M. GM, el 11 feb. 2024
Thank you for your feedback. We hope you will try us again. Take care.

10/10 Excelente

Cathy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a major snowstorm , staff were so wonderful. The room was beautiful and the breakfast was delicious. Thank yoi.
Se hospedó 1 noche en febrero de 2024
Respuesta de Erika M. GM, el 6 feb. 2024
Thank you so much for your kind words. We are so glad you enjoyed your stay with especially under the circumstances. We hope you will be able to visit us again. Take care.

10/10 Excelente

Stephanie

Se hospedó 1 noche en enero de 2024
Respuesta de Erika , el 25 mar. 2024
Thank you, Stephanie, for leaving a rating of your stay. We hope you will visit us again.

8/10 Bueno

Carl

Se hospedó 1 noche en enero de 2024
Respuesta de Erika M. GM, el 25 mar. 2024
Thank you, Carl for leaving a rating for your stay. We look forward to your next visit with us. Take care.

10/10 Excelente

Jingtong

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room and facility. Great breakfast. Family friendly.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Erika M. GM, el 26 ene. 2024
Thank you so much for your feedback. We are so glad you enjoyed your stay and found the hotel and room clan and breakfast great! We hope you and your family will be back to visit us again. Take care.

10/10 Excelente

Terrilyn

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
The hot tub didn’t work right away they needed to fix a breaker but more than willing to help fix the problem. The tub itself wasn’t the cleanest, there was hair left in the tub and something on the wall. Other then that it’s been a great stay so far.
Se hospedó 1 noche en enero de 2024
Respuesta de Erika M. GM, el 26 ene. 2024
Hi, Terrilyn. Thank you so much for your feedback. I was speaking with the team and they let me know they spoke to you and are taking care of you. I am so glad this is not putting a damper on your stay and I hope you will visit us again. Take care.

10/10 Excelente

Renee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never disappointed!
Fantastic staff! Always so accommodating to hockey teams.
Se hospedó 2 noches en enero de 2024
Respuesta de Erika M. GM, el 17 ene. 2024
Thank you so much for your positive feedback for our team! We are so glad you enjoyed your stay and we look forward to welcoming you again. Take care!

10/10 Excelente

Amber

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay, even better staff
Got stuck in New Glasgow during a snow storm. Staff was amazing more then welcoming. Easy to stay a second night. Will stay here again. Great place clean and mondern!
Se hospedó 1 noche en enero de 2024
Respuesta de Erika M. GM, el 17 ene. 2024
Thank you so much for your kind words for our team! I will be sure to share them. We are so glad you were able to stay safe and warm with us and we look forward to your next visit. Take care.

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly and prompt with any requests. We stayed during a sports weekend and there was a lot of noise in the halls. Children running and screaming, playing tag etc.
Se hospedó 2 noches en enero de 2024
Respuesta de Erika M. GM, el 17 ene. 2024
We appreciate your feedback. We are sorry you were disturbed by the noise. We hope this will not deter you from visiting us again. Please take care.

10/10 Excelente

Peng

Se hospedó 1 noche en enero de 2024
Respuesta de Erika M GM, el 17 ene. 2024
Thank you so much for taking the time to rate your stay with us. We hope you will visit us again. Take care

10/10 Excelente

Alexandre

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Erika M. GM, el 17 ene. 2024
Thank you so much for taking the time to leave a rating for your stay. We hope you will visit us again. Take care

10/10 Excelente

Avneet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Best
Se hospedó 1 noche en diciembre de 2023
Respuesta de Erika M. GM, el 17 ene. 2024
thank you so much for taking the time to rate your stay with us. We hope you will visit us again.

4/10 Malo

Cliff

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
We booked online as this property has a pool and hot tub area. However, we arrived to find the front lobby under renovation. The hot tub had a brown ring at the water line and the steps were discolored brown. It looked like they had not cleaned up that was so slippery ( like an algae bloom) when I stayed in October and told front desk then. We mentioned again this visit and they closed it down. King bed was missing fitted sheet and had to be remade.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Susan, el 8 dic. 2023
Thank you for your feedback and we're very sorry you did not have a great experience at our hotel. We hope you will try us again.

6/10 Aceptable

Duane

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Didn’t realize there was construction going on. Hot tub is closed. Expedia didn’t pass on my reservation. Front desk was great at helping me.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Susan, el 6 dic. 2023
Thank you for your review and we're happy to hear that our staff were great in helping you with your reservation. We hope to see you again. Take care!

10/10 Excelente

Howard

Se hospedó 1 noche en diciembre de 2023
Respuesta de Erika M. GM, el 17 ene. 2024
Thank you for taking the time to offer feedback on your recent stay. We hope you can visit us again. Take care

8/10 Bueno

Erika

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay was ok. Construction in the main lobby was not indicated upon booking.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Susan, el 6 dic. 2023
Thank you for your review and feedback. We hope you will try us again. Take care!

2/10 Terrible

Lyanne

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Susan, el 6 dic. 2023
Thank you for your review. We hope you will try us again. Take care!

10/10 Excelente

Renee

Se hospedó 2 noches en noviembre de 2023
Respuesta de Erika M. GM, el 17 ene. 2024
Thank you so much for leaving a rating for your stay. We hope you will visit us again. Take care.

10/10 Excelente

Christian, Cap Pele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/A
Se hospedó 1 noche en noviembre de 2023
Respuesta de Erika M. GM, el 24 nov. 2023
Thank you so much for your feedback. We are so glad you enjoyed your stay and we hope you can visit us again. Take care!

10/10 Excelente

Nathalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 1 noche en noviembre de 2023
Respuesta de Erika M. GM, el 16 nov. 2023
Thank you so much for your feedback. We are so glad you enjoyed your stay with us. We hope to see you again. Take care.

10/10 Excelente

Sheri

Se hospedó 2 noches en octubre de 2023
Respuesta de Susan, el 20 nov. 2023
Thank you for your review. We hope you will visit us again. Take care!

6/10 Aceptable

Paul W.

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
The bathroom smelled of mold. The price is high for conditions of the hotel. But when you are in a town that only has three main hotels, this is what the owners can get away with.
Se hospedó 1 noche en octubre de 2023
Respuesta de Erika M. GM, el 26 oct. 2023
Thank you for your feedback. We are sorry for the issues you had with your stay. We will be sure to follow up on this and address the issue. Take care

10/10 Excelente

Shirley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was very clean with lots of towels for the swimmers! Pool was amazing for kids and adults. Elevators busy but steadily available. Lots of families but still quiet at night. Front desk staff always pleasant/helpful/available. Only would suggest more comfortable chairs for dining room (food great, staff great to help).
Se hospedó 3 noches en octubre de 2023
Respuesta de Erika M. GM, el 26 oct. 2023
Thank you for your feedback. We will be undergoing renovations in our public spaces starting in November so our seating will be updated!! We are very excited about this!! We hope you will be able to visit again. Take care.

6/10 Aceptable

tracey

Le gustó: Limpieza y servicio y personal
The staff was friendly, and breakfast was good. But the room wasnt thoroughly checked over, & the dining area floors
Se hospedó 1 noche en octubre de 2023
Respuesta de Erika M. GM, el 26 oct. 2023
Thank you for your feedback. We are glad you found the team to be friendly and breakfast good. We will be sure to follow up and address the other items you mentioned. We hope you will try us again. Take care.

10/10 Excelente

Dawn

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place to stay . Helpful and friendly staff
Respuesta de Erika M. GM, el 17 ene. 2024
Thank you so much for your feedback and kind words. We are so glad you enjoyed your stay and we hope you will be back again. Take care.

10/10 Excelente

Antonio

Se hospedó 1 noche en octubre de 2023
Respuesta de Susan, el 13 nov. 2023
Thank you for your review. We hope to see you again. Take care!

10/10 Excelente

Tara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are very clean and the breakfast is great
Se hospedó 1 noche en octubre de 2023
Respuesta de Erika M. GM, el 26 oct. 2023
Thank you very much for your feedback. We are so glad you enjoyed your stay with us and found your room clean and breakfast great! We hope you will visit us again.

2/10 Terrible

greg

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon our arrival check-in, we requested an additional night. A 3rd night to be added to our bill. Signed papers and off to our room. I had to call down for toilet paper as it was nearly out. To our surprise there wasn't any 24/7 hot tea and coffee available. They forgot to put it on as we were told. The next day we were out for 10 hrs just to find that out room was left open by the cleaning service. The next morning we get a knock on our door and the sound of the access card trying to get into our room eventhough there is a do not disturb on the door. Trying to tell us "Its check out time" when we booked a 3rd night. This experience has tainted ever staying at a Holiday Inn Express ever again. Re-think your stay at this place.
Se hospedó 2 noches en octubre de 2023
Respuesta de Erika M. GM, el 26 oct. 2023
Thank you for your feedback. We apologize for your experience with us. We have addressed all of your issues with the team after we spoke with you. We hope you will try us again. Take care.

10/10 Excelente

Cameron, Lower Sackville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thxs for a great stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Susan, el 10 oct. 2023
We're happy to hear you had a great stay with us. We hope you will visit us again. Take care!

10/10 Excelente

Catherine Alixe

Se hospedó 1 noche en octubre de 2023
Respuesta de Susan, el 27 oct. 2023
Thank you for your review. We hope you will visut us gain. Take care!

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Susan, el 6 oct. 2023
Thank you for your review and feedback. We hope you will visit us again. Take care!

8/10 Bueno

Gerald

Viaje familiar
Le gustó: Limpieza y servicio y personal
Not beautiful in an business centre ,next door to a car dealer and other business.
Se hospedó 1 noche en octubre de 2023
Respuesta de Susan, el 6 oct. 2023
Thank you for your review. Take care!

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Susan, el 6 oct. 2023
We're so happy you enjoyed your stay with us. We hope you will visit us again. Take care!

10/10 Excelente

Lynn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Waterslide
Se hospedó 1 noche en septiembre de 2023
Respuesta de Susan, el 4 oct. 2023
Thank you for your review. We're so happy you were able to enjoy the waterslide while you were here. We hope you will visit us again. Take care!