Departamento ejecutivo, 2 habitaciones, habitaciones conectadas | Cocina privada | Frigobar, cafetera y tetera y tetera eléctrica

Opiniones de YEHS Hotel Sydney Harbour Suites

YEHS Hotel Sydney Harbour Suites
252 Sussex Street, Sydney, NSW

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 608 de 1276 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 409 de 1276 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 143 de 1276 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 60 de 1276 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 1276 opiniones" "

8.2/10

Limpieza

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ernesto

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Excelente lugar, bien equipada solo está en remodelación pero sin duda me volvería a quedar en ese lugar
Se hospedó 3 noches en julio de 2023
Respuesta de Bijay, el 25 jul. 2023
Dear Guest, Thank you for your wonderful feedback on your recent stay! It's great to hear that the staff at the hotel were friendly and professional, providing you with a positive experience throughout your stay. We apologize for the inconvenience caused by the renovation & the Lift. We truly appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay at the hotel. Kindest regards, SHS Team

10/10 Excelente

Rocío

Se hospedó 2 noches en marzo de 2023
Respuesta de Bijay, el 20 abr. 2023
Dear Guest, Thank you for choosing YEHS Hotel Sydney Harbour Suites and taking your time to share your positive feedback with us.We are absolutely pleased to note that you had a great experience with us. We appreciate your positive comments on various aspects of your stay and will share all with the team.The team will be delighted to receive high praise, as all the effort they made is recognized by your kind words.We are sincerely grateful for your high recommendation and do look forward to your early return.Kind regards,Bijay S.Front Office Manager

6/10 Aceptable

Georgia

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
The room did not feel sanitary, there was what appeared to be mould in the shower and packets of food under our couch left behind from a previous guest. It is in walking distance from quite a lot which was good for us but disappointed by the quality of the room
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 29 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledge your comments.Regards,BijayFront Office Manager

8/10 Bueno

pin-ling

Viaje familiar
Le gustó: Limpieza y servicios
Carpet in front of elevator is worn. The hotel is in the process of changing base molding but the wall base area exposed to not pleasant look.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 29 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledge your comments.Regards,BijayFront Office Manager

10/10 Excelente

Ct

Le gustó: Servicios
Very good location. I’m very impressed and happy with the property.
Se hospedó 6 noches en marzo de 2024
Respuesta de Bijay, el 28 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable and help us to improve our customers services and guests experiences. Regards,Bijay ShresthaFront Office Manager

8/10 Bueno

ANDREW

Le gustó: Limpieza
Close proximity to attractions and transportation. Also walkable to most shopping. House keeping were courteous. Property was outdated and need improvement
Se hospedó 6 noches en marzo de 2024
Respuesta de B ijay, el 28 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable and help us to improve our customers services and guests experiences. Regards,Bijay ShresthaFront Office Manager

8/10 Bueno

Shane

Viaje en pareja
Le gustó: Limpieza y servicios
room booked was unsatisfactory but management were very obliging and upgraded us to an ideal unit. Surprised to find cooking facilities. I would recommend that they upgrade the foyer outside the lifts and clean inside the lifts particularly the carpets
Se hospedó 5 noches en marzo de 2024
Respuesta de Bijay, el 26 mar. 2024
Dear Guest,Thank you for staying with us.We really appreciate your time to write a review and your feedback is valuable to us to improve our guest's experiences in future stays.Regards,Bijay ShresthaFront Office Manager

6/10 Aceptable

Sen

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
The place was clean, and the bathroom was new. The kitchen area was dated with broken cabinet hinges. The sleep quality was good and so was the service when required,
Se hospedó 11 noches en marzo de 2024
Respuesta de Bijay, el 25 mar. 2024
Dear Guest, Thank you for taking time to write feedback on your stay. Your feedback is valuable and acknowledged. Regards, Bijay S. Front Office Manager

8/10 Bueno

TETSUYA

Le gustó: Limpieza
Se hospedó 8 noches en marzo de 2024
Respuesta de Bijay, el 26 mar. 2024
Dear Guest,Thank you for staying with us.We really appreciate your time to write a review and your feedback is valuable to us to improve our guest's experiences in future stays.Regards,Bijay ShresthaFront Office Manager

10/10 Excelente

Lourdes, Frederick

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
We picked this place because you can’t beat the location. It’s walking distance to every thing major. The full kitchen was a very nice addition and the staff here are friendly and accommodating. Our city view was really nice to wake up to every morning.
Se hospedó 5 noches en marzo de 2024
Respuesta de bijay, el 25 mar. 2024
Dear Guest, Thank you for taking time to write feedback on your stay. Your feedback is valuable and acknowledged. Regards, Bijay S. Front Office Manager

6/10 Aceptable

Damien

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 22 mar. 2024
Dear Damien,Thank you for staying with us. We have received your feedback and its valuable to us. We have noted your comments and assure you that those are acknowledged. Regards,Bijay S.Front Office Manager

2/10 Terrible

Jane

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Great location, terrible hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bijay, el 21 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledged your comments which helps our team members to enhance our guests experiences in future.Regards,Bijay S.Front Office Manager

6/10 Aceptable

TSANG YUN JOSEPH

Viaje en pareja
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
The place is a bit run-down though the location is excellent as it is within walking distance to Darling Harbour, Westfield and Town Hall Station. The staff have been courteous and accommodating. However, the biggest let down are the beds. If you want to know what sleeping on concrete feels like feel free to give this place a try. We fed back to the staff but their reply was that all the bed mattresses were the same. You could tell they installed cheap mattresses on their beds. We found it hard to sleep and woke up with sore back almost daily. Despite our tolerance levels; we had to give this hotel a low score because it failed in its primary purpose: to give its guests a good nights sleep.
Se hospedó 7 noches en marzo de 2024
Respuesta de Bijay, el 18 mar. 2024
Dear Frances,Thank you for staying with us.Your feedback is valuable for us and help us to improve our guests experiences. We hope to see you again.Regards,Bijay S.Front Office Manager

2/10 Terrible

Yu

No le gustó: Limpieza, servicios, condiciones de la propiedad
The worst hotel so far,staff has no respect and rude as hell.Room was and out dated
Respuesta de SHS Team, el 19 mar. 2024
Dear Yu, Thank you for staying with us. Please we strongly advise you to book the hotel 1 day in advance for you to check-in at 8am. Since our team member were very nice to offer you room at earliest at 11am. The team members were very kind and try to help you with your request as much as possible.Regards,SHS team

10/10 Excelente

MICHAEL, MARIETTA

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall, we were so happy to stay there.
Se hospedó 7 noches en marzo de 2024
Respuesta de Bijay, el 18 mar. 2024
Dear Frances,Thank you for staying with us.Your feedback is valuable for us and help us to improve our guests experiences. We hope to see you again.Regards,Bijay S.Front Office Manager

10/10 Excelente

Veniana

Le gustó: Limpieza, servicios, condiciones de la propiedad
Location is excellent! Walking distance to QVB, George Street and shopping district on one side as well as Darling Harbor on the other. I love Oriental Food which is within walking distance along Sussex towards China Town.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 18 mar. 2024
Dear Frances,Thank you for staying with us.Your feedback is valuable for us and help us to improve our guests experiences. We hope to see you again.Regards,Bijay S.Front Office Manager

4/10 Malo

LEE

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
I paid for a deluxe bedroom suite and was provided an old, tired room which was falling apart and needing attention. Location is fantastic and service was friendly. I was also looking forward to using the sauna but unfortunately it was not working optimally. For the same cost I would recommend elsewhere.
Se hospedó 2 noches en marzo de 2024
Respuesta de bIJAY, el 16 mar. 2024
Dear Guest,Thank you for your feedback. We apologise for the inconvenience caused during your stay.I assure that your comment is acknowledged and received which is helpful for us to improve for your future guests.Regards,Bijay S.Front Office Manager

2/10 Terrible

Lloyd

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Honestly don't stay here. It is out of date and filthy. If you read some of the higher marked reviews they won't deny that, just far too generous. It's a complete rip off. My apartment was meant to be deluxe. I think they get confused with the word deluxe and large.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bijay, el 15 mar. 2024
Dear Guest,Thank you for your feedback.We apologise for the inconvenience casued.We have acknowledged and your comment are valuable for us to improve our guests experiences.Regards,BijayFront Office Manager

8/10 Bueno

Alan

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
This property was great - I understand they haven’t had it for long and are going to renovate it. The foyer is already modern, the room was dated but great value, clean and everything was there. The location was great walkable to most things in the city or you could jump on the light rail easily and the train is close too. If you plan to park there the car park is very tight to get through and if your car is big you might take a bit to manoeuvre in and out All in all.. I would definitely stay here again
Se hospedó 1 noche en marzo de 2024
Respuesta de Bijay, el 15 mar. 2024
Dear Guest,Thank you for your feedback.We have acknowledged and your comment are valuable for us to improve our guests experiences.Regards,BijayFront Office Manager

8/10 Bueno

Yvonne

Le gustó: Limpieza y servicios
Close to Darling Harbour and public transport. Offered coffee and tea in foyer. A/C was noisy on low fan in the room. Clean rooms.
Se hospedó 4 noches en marzo de 2024
Respuesta de Bijay, el 14 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to and helps us to improve our guests experiences.Regards,Bijay S.Front Office Manager

6/10 Aceptable

Cuong

Viaje familiar
Good location and staffs are friendly but it was out of date. Need rennovation
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 14 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to and helps us to improve our guests experiences.Regards,Bijay S.Front Office Manager

2/10 Terrible

Wai Sum Gloria

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Front desk service of this hotel is absolutely of very low standard. The duty staff (a young man) yelled at me with no reason when I called for requesting an extra blanket at night time. This is the worst service that I experienced in my life. Totally ridiculous ! The room is also not clean with poor daily cleaning service.
Se hospedó 10 noches en febrero de 2024
Respuesta de Bijay, el 16 mar. 2024
Dear Guest,Thank you for your feedback. We apologise for the inconvenience caused during your stay.I assure that your comment is acknowledged and received which is helpful for us to improve for your future guests.Regards,Bijay S.Front Office Manager

6/10 Aceptable

chris

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
paid top dollars for penthouse but very disappointed -lifts and passages filthy- a/c on floor above v. noisy - bath unusable - could go on and on - could not recommend !
Se hospedó 6 noches en marzo de 2024
Respuesta de Bijay, el 12 mar. 2024
Dear Guest,Thank you for staying with us.We valued our guests feedback and your comments are received. We assure you that all necessary actions will be taken accordingly. Regards,BijayFront Office Manager

8/10 Bueno

Celine

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location. Right off the highway though so it could be loud at times. Staff were super friendly, kind and accomodating.
Se hospedó 3 noches en febrero de 2024
Respuesta de BVijay, el 12 mar. 2024
Dear Guest,Thank you for staying with us.We valued our guests feedback and your comments are received. We assure you that all necessary actions will be taken accordingly. Regards,BijayFront Office Manager

4/10 Malo

Andre

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
One of the worst places I stayed at in Sydney over all the years. Lose sink in bathroom, noisy windows… etc.
Se hospedó 4 noches en marzo de 2024
Respuesta de Bijay, el 11 mar. 2024
Dear Guest,We do apologise for the inconvenience caused during your stay. We assure that your comment has been noted and acknowledged to improve it. Regards,BijayFront Office Manager

2/10 Terrible

Alan

No le gustó: Servicios y condiciones de la propiedad
The management charged me double. I made the mistake with the arrival date because the international dateline is confusing. If i showed up a day after my booking date they would cancel the whole week. I canceled one minute after i booked and re booked with the correct date to remedy the problem. The hotel manager refused to refund the canceled trip even when i booked and paid for the same week but just one day different. 1600 bucks they kept and were too unreasonable to do the right thing and refund me for a common mistake. Shame on them for shady business practices! They also advertised a balcony. It was an 8 inch ledge. My foot only fit sidewise on it. They put powered instant coffee in the room. 10 minutes waiting time for the elevator. And it smelled lije mildew everywhere. Pick another place.
Se hospedó 6 noches en febrero de 2024
Respuesta de Bijay, el 10 mar. 2024
Dear Alan,Thank you for your feedback. We hope you have a lovely day ahead.Regards,Bijay

6/10 Aceptable

Fiona

The floor we were on is being refurbished so looks very tired.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bijay, el 9 mar. 2024
Dear Fiona,Thank you for staying with us. We have noted your feedback and its valuable to us to improve.Regards,BijayFOM

8/10 Bueno

ROSS

Se hospedó 1 noche en marzo de 2024
Respuesta de Bijay, el 29 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledge your comments.Regards,BijayFront Office Manager

4/10 Malo

Ketan

Viaje familiar
No le gustó: Condiciones de la propiedad
This was a centrally located place in heart of Sydney! However that is pretty much the only perk. I would caution that it is very dated rooms, the temperature in the rooms fluctuate and the water as well. Also, there was constantly laundry or trash in the narrow hallways, making it difficult to move between the room and downstairs. Lastly, we had a flight cancellation and they refused to refund or extend our stay, so we ended up paying for 4 nights, and only staying 2. I would have hoped for some flexibility in such events, or even some compromise. Anyway, I wouldnt stay again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Billie, el 7 mar. 2024
Dear guest,Greetings of the day!We thank you for spending the time to give us your feedback. This is valuable to assist us always to improve and we take your feedback seriously and are taking steps to address it with our team. Please accept our sincere apologies. We understand that the flight cancellation may have inconvenienced you. This matter has been brought to the notice of our service provider and we seek a resolution in the very near future. Also, we appreciate your time and effort for providing the feedback.I do hope that this will not turn you away from staying with us again. We look forward to welcoming you back and ensuring a pleasant stay with us.Warm regards,BillieGuest Service Team

8/10 Bueno

Rebecca

Viaje familiar
Le gustó: Limpieza y servicios
I have stayed at other YEHS properties and they are always friendly, good price and convenient locations. This was no exception! You can walk to the city or Darling Harbour easily. Property was clean and modern. A couple of negatives - beware parking is very tight, would be difficult to navigate in a large car (we had a small car and just managed). It was also very noisy at night, with cars revving and racing on a nearby road (this is common in the city though at any hotel). And lastly the mattress was very very firm. It was the hardest mattress I have ever slept on and was aching by morning. Despite this we would definitely stay here again for the price and convenience :)
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 5 mar. 2024
Dear Guest, Thank you for staying with us.We are pleased to know that your stay was up to standard. We have received your comments and this will help us improve our guests experiences in future.We hope to see you again. Regards,BijayFront Office Manager

10/10 Excelente

Janine

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 5 mar. 2024
Dear Guest, Thank you for staying with us.We are pleased to know that your stay was up to standard. We have received your comments and this will help us improve our guests experiences in future.We hope to see you again. Regards,BijayFront Office Manager

4/10 Malo

Samuel

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Failed to disclose renovations occurring at hotel time of reservation, floor I stayed on smelt of paint, gyprock on carpet in rooms, hallway covered in plastic sheeting and there was an open manhole with exposed wiring in the roof. The second elevator that wasn’t working when we arrived. The room we stayed in smelt stale and rotten, seemed to be coming from the AC. Not worth the cost we paid.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bijay, el 3 mar. 2024
Dear guest,Thank you for staying with us.We do apologise for the inconvenience caused during your stay. We value your feedback and have forwarded to all of our team members. Regards,BijayFOM

10/10 Excelente

Veniana

Le gustó: Limpieza y condiciones de la propiedad
Perfect Location for short business trips. Efficient check-in, very clean and quiet rooms. The best feature is it's location - walking distance to Town Hall, George Street, Westfield Mall, QVB, China Town and Darling Harbor! Relatively reasonable price too. Thank you.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bijay, el 3 mar. 2024
Dear guest,Thank you for staying with us.We value your feedback and have forwarded to all of our team members. Regards,BijayFOM

8/10 Bueno

Terri

Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean comfortable accommodation in a central location of the cbd.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bijay, el 3 mar. 2024
Dear guest,Thank you for staying with us.We value your feedback and have forwarded to all of our team members. Regards,BijayFOM

8/10 Bueno

John

Le gustó: Limpieza y condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Bijay, el 1 mar. 2024
Dear Guest,Thank you for staying with us. Your feedback is valuable to us and we hope to serve you again in future. Regards,Bijay

8/10 Bueno

Caitlin

Se hospedó 2 noches en febrero de 2024
Respuesta de Bijay, el 1 mar. 2024
Dear Guest,Thank you for staying with us. Your feedback is valuable to us and we hope to serve you again in future. Regards,BijayFront Office Manager

6/10 Aceptable

David

5 Motorcycles for Uber eats a.d were very loud
Se hospedó 2 noches en febrero de 2024
Respuesta de SHS Tam, el 28 feb. 2024
Dear Susannah, Thank you for staying with us. We valued your feedback and is happy to hear that you enjoyed your stay with us. We hope to see you again in future. Regards,SHS Team

10/10 Excelente

Cristena

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Bijay, el 28 feb. 2024
Dear Susannah, Thank you for staying with us. We valued your feedback and is happy to hear that you enjoyed your stay with us. We hope to see you again in future. Regards,Bijay

8/10 Bueno

Kylie, Upper Caboolture

Viaje en pareja
Le gustó: Limpieza
Close to light rail, trains, Darling Harbour
Se hospedó 5 noches en febrero de 2024
Respuesta de Bijay, el 26 feb. 2024
Dear Guest, Thank you for staying with us.We valued your feedback and we are glad to know that you enjoyed your stay with us.Regards,BijayFOM

2/10 Terrible

Susannah

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
When we complained about the cleanliness and smell of the room which was extremely unsatisfactory, nothing was done so we had to move hotels. Then after asking for a refund we were declined.Terrible customer service
Se hospedó 2 noches en febrero de 2024
Respuesta de asdas, el 28 feb. 2024
Dear Susannah, Thank you for staying with us. Regards,SHS Team

10/10 Excelente

Diane

We enjoyed our stay. Thank you
Se hospedó 3 noches en febrero de 2024
Respuesta de SHS Team, el 26 feb. 2024
Dear Guest, Thank you for your valuable feedback. We appreciate you staying with us. Regards,SHS Team

8/10 Bueno

Michelle

Le gustó: Limpieza y condiciones de la propiedad
We had a good experience to stay there. Mark, working at the front dest was helpful.
Se hospedó 3 noches en febrero de 2024
Respuesta de bijay, el 26 feb. 2024
Dear Guest, Thank you for your valuable feedback. We appreciate you staying with us. Regards,SHS Team

2/10 Terrible

Christopher

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
I made a booking for two nights and extended for a third. I went to reception to confirm that I was staying an additional night and then when I returned the safe said my booking was not for that night and had packed my belongings into my suitcase and a garbage bag and kept in the foyer. The public areas of the hotel were grubby and the room was very dated and worn, not at all like the photos on the website.
Se hospedó 2 noches en febrero de 2024
Respuesta de SHS Team, el 23 feb. 2024
Dear Christopher,Thank you for your feedback. Our team member didnt have time to check your extend booking because you had left the site in rush without confirming and providing enough time for reception to check and confirm. Your booking was made for 22nd March not 22nd Feb, which was a mistake booking from guest's end. We were fully booked a week ahead. We have sent you a several emails to notify you about your reservation which you had never responded. Thus, we hope you have a lovely day ahead and we strongly advise you to check your booking before you plan ahead and do not rush and blame on reception.Regards,SHS team

10/10 Excelente

??

Se hospedó 2 noches en febrero de 2024
Respuesta de Bijay, el 21 mar. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we have acknowledged your comments which helps our team members to enhance our guests experiences in future.Regards,Bijay S.Front Office Manager

8/10 Bueno

Shoko

数日の宿泊には十分なキッチンの設備がありました。シャワーは狭いですが綺麗で機能的です。廊下、フロアは修復中のためか残念な感じがあったのと、お部屋も綺麗でしたがベッド下に隠れていたと思われるゴミ(化粧コットンとゴム)が出てきたのも残念でした。 全体としてはこのエリアの他のホテルの宿泊費を考えると非常にコスパは良いと思います。ありがとうございました。
Se hospedó 3 noches en febrero de 2024
Respuesta de Biay, el 22 feb. 2024
Dear Guest,Thank you for staying with us. We are glad to know that your overall experience with the hotel was upto your expectation. We hope to see you soon.Regards,BijayFront Office Manager

4/10 Malo

Sarah

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was dirty and the staff were rude. We spent a significant amount of money on food to store in the fridge as we were working at a trade show during our stay. The fridge froze all of the food and the hotel took zero responsibility for it and the food all had to be thrown away. The room was damp, the bathroom door did not shut properly. Whilst the bathroom was well finished the rest of the room, whilst size able was tatty and out dated. Given the cost of the stay the hotel did not reflect in any way the expense and it certainly was not a 4 star hotel. The loft was slow, dirty and tired. Would not recommend or stay here again.
Se hospedó 7 noches en febrero de 2024
Respuesta de SHS Team, el 22 feb. 2024
Dear Sarah, Thank you for staying with us. We do apologise for the inconvenience caused. After your request our 2 of the staffs and also maintenance team had come to check the refrigerator which was kept at the high freezing temp at 6. It was reduced later once you had mentioned to the front desk team. The fridge temp are controlled by the guests not by the hotel unfortunately. We also offered you complimentary breakfast boxes as a gesture of goodwill. Hope you have a lovely day.Regards,SHS Team

6/10 Aceptable

Dietrich

No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Biajy, el 22 feb. 2024
Dear Guest,Thank you for staying with us. We are glad to know that your overall experience with the hotel was upto your expectation. We hope to see you soon.Regards,BijayFront Office Manager

6/10 Aceptable

Sonya

No le gustó: Condiciones de la propiedad
Couldn't check in till 3pm which is later than normal - most places its 2pm - Location is great handy to Darling Harbour. Building is a bit tired could do with an upgrade
Se hospedó 2 noches en febrero de 2024
Respuesta de Biajy, el 22 feb. 2024
Dear Guest,Thank you for staying with us. We are glad to know that your overall experience with the hotel was upto your expectation. Please kindly check your check-in standard time for your booked hotel which should be clearly mentioned about these info. We hope to see you soon.Regards,BijayFront Office Manager

8/10 Bueno

Sree Harsha

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great place to stay to explore CBD. Bedroom and bathroom was very clean and comfortable. Management was very accommodating and allowed us to leave bags at reception both before check-in and after check-out.
Se hospedó 1 noche en febrero de 2024
Respuesta de Bijay, el 22 feb. 2024
Dear Guest,Thank you for staying with us. We are glad to know that your overall experience with the hotel was upto your expectation. We hope to see you soon.Regards,BijayFront Office Manager

6/10 Aceptable

David

No le gustó: Servicios y condiciones de la propiedad
10:00 am checkout time is ridiculous. I hug ave been traveling for 8 months and this was the earliest by far. Most real places have 12 noon checkouts
Se hospedó 1 noche en febrero de 2024
Respuesta de Biay, el 18 feb. 2024
Dear Guest,Thank you for staying with us.We will look into our check out time. Our standard check-out time is from 10am-11am. If you have any further questions feel free to reach to us.Regards,BijayFOM