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Opiniones de Holiday Inn Express Federal Way Seattle South, an IHG Hotel

2.5 out of 5
Holiday Inn Express Federal Way Seattle South, an IHG Hotel
32124 25th Avenue S BLDG 2, Federal Way, WA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 87 de 144 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 37 de 144 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 144 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 144 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 144 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Francisco

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jessica Christensen, el 25 ene. 2024
Thank you for your wonderful review. We hope to see you again soon.

10/10 Excelente

Sangcheon, Dubai

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Althought this hotel was undergone renovation it looks very good under control. All staffs were so friendly and kind. It is very clean and new hotel. No comolaint i have
Se hospedó 3 noches en abril de 2024
Respuesta de Brad, el 21 abr. 2024
Hello Sangcheon,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! Thank you again for staying with us! We hope to see you again soon!

6/10 Aceptable

LA

Le gustó: Limpieza y servicio y personal
There was construction and my room was on the first floor near the front door and the materials for construction were actively being placed right outside my window!!! Not cool!!
Se hospedó 1 noche en abril de 2024
Respuesta de Brad, el 14 abr. 2024
Dear LA,Thank you for your review. We apologize for not being able to meet your expectations. Your feedback helps us grow and create a better hotel experience for everyone. We apologize for the construction outside your window as they were replacing the bricks of the pillar bases outside.Thank you again for your feedback. We hope that you give us another chance in the future to show you a great hotel experience.

10/10 Excelente

seung wuk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brad, el 10 abr. 2024
Hello seung wuk,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel to stay when visiting. Quiet, clean and comfortable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brad, el 1 abr. 2024
Hello Peter,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Eugene, Shoreline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stay for our kid swim meet at KCAC. Great Hotel, great breakfast, friendly staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brad, el 1 abr. 2024
Hello Eugene,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Karen

Se hospedó 1 noche en marzo de 2024
Respuesta de Brad, el 21 abr. 2024
Hello Karen,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

seung wuk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
New constructed building. Very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brad, el 29 mar. 2024
Hello Seung Wuk,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

8/10 Bueno

Barbara, Denver

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a nice quiet place off the main road 320th St, which has lots of fast food and restaurants, also close to I-5 into Seattle and close to the bus transit station. The hotel itself has ample parking. I loved that you could get coffee in the breakfast room, in the lobby, and a Keurig in the room. The bed and pillows were really comfortable. The price is right for this hotel and honestly better than hotels I’ve stayed at in Seattle where they’re 3x pricier. I’ve stayed here twice and I liked the improvements.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brad, el 27 mar. 2024
Hello Barbara,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Ken

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Brad, el 25 mar. 2024
Hello Ken,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Thomas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recent remodel, place is nice
Se hospedó 7 noches en marzo de 2024
Respuesta de Brad, el 19 mar. 2024
Hello Thomas,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property, with nice staff. Breakfast wasn’t good, but the coffee was great.
Se hospedó 4 noches en marzo de 2024
Respuesta de Brad, el 18 mar. 2024
Hello Brad,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! I'm sorry you didn't like the breakfast! Feel free to give any feedback on what you'd like to see in our breakfast that would make it better.Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property and safe!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brad, el 11 mar. 2024
Hello Robert,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Carrie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is clean and nice our room is nice, modern, and clean. I can't wait to shower it looks like it's going to be a great shower. Looking forward to breakfast they put out an amazing selection!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Carrie,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

2/10 Terrible

DaiSean

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
No hot water
Se hospedó 2 noches en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello DaiSean,Thank you for your review. We apologize for not being able to meet your expectations. Your feedback helps us grow and create a better hotel experience for everyone. We are actively working to fix the hot water issue as it tends to act up when we are nearly full. Thank you again for your feedback. We hope that you give us another chance in the future to show you a great hotel experience.

10/10 Excelente

Dean, Clackamas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and parking was very easy for a larger vehicle.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Dean,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Augustine, Othello

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good choice of breakfast menu, extremely clean easy in and out of freeway
Se hospedó 2 noches en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Augustine,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

junchu

Viaje en pareja
Le gustó: Servicios
good hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Junchu,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

8/10 Bueno

YOON HEE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had to wait for hot water use in shower. Not sure if it was due to lot of guests on site but yeah had to have water running for like 10min for hot water shower. Also, there was no phone in our room so had to physically go down to report we weren't getting hot water initially. Only to find out that every suite should have phones, and they just forgot to put one in our room. Rooms are great for price & staff were great but something was definitely off during my visit 😂
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Yoon Hee,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! We would like to apologize for the lack of hot water. On busy days, it can take a while for the water to heat up. We also apologize for the lack of a phone in the room, many of our phones are getting fixed.Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Hamandishe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Hamandishe,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Ofisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Ofisa,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Babagene

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was nervous about staying in a 2.5 star hotel but the evening front desk staff assured me that if I wasn’t satisfied with my room I could change it. In addition the week before was their grand re-opening; new sheets and Dove hygiene products. Breakfast was tasty and areas were clean.
Se hospedó 3 noches en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Babagene,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excelente

Pila

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was excellent.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 4 mar. 2024
Hello Pila,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

8/10 Bueno

Erik

Viaje de negocios
Le gustó: Condiciones de la propiedad
Lots of containers and poorly striped parking.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 18 feb. 2024
Thank you for your review! The containers are in the process of being removed from the parking lot as they were used as storage for renovations this past year. We appreciate your feedback and look forward to seeing you again in the future.

10/10 Excelente

Cindy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean and friendly place
Se hospedó 2 noches en febrero de 2024
Respuesta de Brad, el 18 feb. 2024
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

8/10 Bueno

Kelly, Bellevue

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was quiet and clean with self-service snack and drink vending area in the lobby. Front desk was helpful and kind.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 18 feb. 2024
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

2/10 Terrible

Kuljinder

Se hospedó 1 noche en febrero de 2024
Respuesta de Brad, el 25 mar. 2024
Dear Kuljinder,Thank you for your review. We apologize for not being able to meet your expectations. Your feedback helps us grow and create a better hotel experience for everyone. Please let us know if there is anything we can do to improve your future stays with us or other IHG properties.Thank you again for your feedback. We hope that you give us another chance in the future to show you a great hotel experience.

10/10 Excelente

Puaolele

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Guest services were accomodating to our needs and very welcoming, helpful and pleasant to work with. The room was to our liking and the complimentary breakfast was a plus to have before heading out to start our day out in Seattle.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brad, el 18 feb. 2024
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

10/10 Excelente

Emerald

Se hospedó 2 noches en febrero de 2024
Respuesta de Brad, el 25 mar. 2024
Hello Emerald,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! Thank you again for staying with us! We hope to see you again soon!

8/10 Bueno

Kyunghee

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Jessica Christensen, el 25 ene. 2024
Thank you for your great review. We hope to see you again soon.

10/10 Excelente

Maureen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jessica Christensen, el 25 ene. 2024
Thank you for your great review. We hope to see you again soon.

10/10 Excelente

Ciera

Se hospedó 1 noche en enero de 2024
Respuesta de Jessica Christensen, el 8 ene. 2024
Thank you for your fantastic review. We hope to see you again soon.

10/10 Excelente

Frank A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jessica Christensen, el 8 ene. 2024
Thank you for your wonderful review. We hope to see you again soon.

10/10 Excelente

Taleaha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessica Christensen, el 8 ene. 2024
Thank you for your great review. We hope to see you again soon.

10/10 Excelente

Sun

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessica Christensen, el 8 ene. 2024
Thank you for your wonderful review. We hope to see you again soon.

10/10 Excelente

Cris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessica Christensen, el 19 dic. 2023
Thank you for your great review! We hope to see you again soon.

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jessica Christensen, el 18 dic. 2023
Thank you for your great review! We hope to see you again soon.

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessica Christensen, el 15 dic. 2023
Thank you for your fantastic review. We hope to see you again soon.

10/10 Excelente

Deborah

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessica Christensen, el 15 dic. 2023
Thank you for your great review. We hope to see you again soon.

10/10 Excelente

Austin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room lots of food options near
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jessica Christensen, el 1 dic. 2023
Thank you for your great review Austin. We hope to see you again soon.

10/10 Excelente

Ariana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and staff was extremely friendly and polite.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jessica Christensen, el 1 dic. 2023
Thank you for your wonderful review Ariana. We hope to see you again soon.

8/10 Bueno

Patricia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jessica Christensen, el 21 nov. 2023
Thank you for your wonderful review, Patricia. We hope to see you again soon.

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jessica Christensen, el 21 nov. 2023
Thank you for your great review, Sharon. We hope to see you again soon.

8/10 Bueno

Kyunghee

Se hospedó 2 noches en noviembre de 2023
Respuesta de Jessica Christensen, el 15 dic. 2023
Thank you for your fantastic review. We hope to see you again soon.

10/10 Excelente

Robert

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good time but a little bit of blood.
It was good. Only issue we had was there was blood on on of the pillow cases. Outside of that it was a good stay. Definitely will come back!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jessica Christensen, el 14 nov. 2023
Thank you for your review, Robert. We apologize for a stain on the pillow. I have let our housekeeping manager know so that this will not happen again. We hope to see you again soon.

8/10 Bueno

Kyunghee

Se hospedó 2 noches en octubre de 2023
Respuesta de Jessica Christensen, el 1 nov. 2023
Thank you for your great review! We hope to see you again soon.

8/10 Bueno

Thom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
New clean and comfortable
Se hospedó 2 noches en octubre de 2023
Respuesta de Jessica Christensen, el 23 oct. 2023
Thank you for your wonderful review. We hope to see you again soon!

10/10 Excelente

Katie

Se hospedó 2 noches en octubre de 2023
Respuesta de Jessica Christensen, el 23 oct. 2023
Thank you for your great review Katie! We hope to see you again soon.

8/10 Bueno

Nathan

Se hospedó 2 noches en octubre de 2023
Respuesta de Jessica Christensen, el 14 nov. 2023
Thank you Nathan for your great review. We hope to see you again soon.

10/10 Excelente

Kinniece

Viaje familiar
Le gustó: Servicios
The front desk staff and housing keepers were amazing and attentive to all guests
Se hospedó 5 noches en octubre de 2023
Respuesta de Jessica Christensen, el 23 oct. 2023
Thank you for your wonderful review. We hope to see you again soon!