Recepción

Opiniones de Hampton Inn & Suites Tacoma

2.5 out of 5
Hampton Inn & Suites Tacoma
8203 S Hosmer St, Tacoma, WA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 462 de 929 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 279 de 929 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 103 de 929 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 49 de 929 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 929 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lucia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022

4/10 Malo

Erika

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Lo que me gusto que estaba muy bonita y cómoda la habitación, lo que no me gusto que no estaba lista a la hora que debería estar para entrar y tuvimos que esperar y al final me dieron otra habitación pero aún así llegué tarde a un compromiso por ese motivo, y el ventilador del baño no funcionaba☹️
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Marco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy limpio camas exelentes
Se hospedó 1 noche en abril de 2021
Respuesta de Front Office Manager, el 8 may. 2021
I want to thank you for your rating. It is feedback like this that we learn from and use to improve. We appreciate your business, and we hope to see you back soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feliz y muy comoda

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Alex, vancouver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent value. The room was very clean and comfortable. The staff were friendly. It was nice to have the breakfast included.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Dale

Le gustó: Limpieza
Place was really clean and nice but car was broken into and felt like you were in prison you needed to use your card on the elevator, laundry room, and lobby restrooms.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Sara, aloha

Le gustó: Limpieza y condiciones de la propiedad
Great
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

KATHRYN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean spacious
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Amber

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Great
Se hospedó 2 noches en febrero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excelente

George

Le gustó: Servicio y personal y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excelente

Terry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property itself was amazing but the location is unsafe!
Se hospedó 1 noche en febrero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

8/10 Bueno

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

8/10 Bueno

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is clean and easy to check in and out of. No issues to note other than the breakfast was basically the same both mornings. It would be nice for change
Se hospedó 2 noches en febrero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excelente

Greg, Seattle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to check in and clean room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
Greg, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

8/10 Bueno

ANDREW

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, room was beautiful, clean, and spacious! Would definitely stay here again and highly recommend this property
Se hospedó 1 noche en febrero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

8/10 Bueno

Eliud

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

6/10 Aceptable

Larry, Bellevue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were fabulous. Facilities were fine. Overnight noise was untenable.
Se hospedó 2 noches en febrero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future in hopes we can improve your experience!

10/10 Excelente

Soul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excelente

Kanitra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay. Nice heated pool
Se hospedó 2 noches en enero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excelente

Sosefina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

2/10 Terrible

Bill

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
After booking the room I was told by a friend that lives in Tacoma that the Hampton Inn I had reserved a room at was in the worst part of town where the highest crime level was. Contacted and told the manager that I needed to cancel my reservation do to the fact that I didn’t feel comfortable staying there do to the high crime rate in the area of the hotel. I was told that the facility was fenced and had 24 hour security within the Probertys boundary’s but they could not be responsible for me and my family safety outside there property. So for that reason I chose not to stay at there hotels. I always stayed at a Hampton facility when there was one in the area where I needed to stay but from this time forward I will never again book a stay at a Hamton Inn. I feel that they don’t care about there customers feeling safe when staying at ther facility.
Se hospedó 3 noches en enero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
Thank you so much for your review!

10/10 Excelente

ANDREW

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was very nice that breakfast was offered for an extended period of time unlike other places. it was really convenient for early morning games.
Se hospedó 2 noches en enero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Shiloh, el 22 ene. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

10/10 Excelente

Kirsten, Spanaway

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff quick and easy check in
Se hospedó 1 noche en enero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excelente

Glen

Se hospedó 1 noche en enero de 2024
Respuesta de Hampton Tacoma, el 7 mar. 2024
Thank you Glen for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excelente

Kyle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Shiloh, el 22 ene. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

8/10 Bueno

Geordano

Se hospedó 1 noche en enero de 2024
Respuesta de Shiloh, el 22 ene. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

10/10 Excelente

Gary Rozelle

Se hospedó 1 noche en enero de 2024
Respuesta de Shiloh, el 22 ene. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

8/10 Bueno

Midori

Se hospedó 1 noche en enero de 2024
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excelente

Kara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shiloh, el 22 ene. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

6/10 Aceptable

Bradley

Viaje familiar
Le gustó: Limpieza
For us, it was a mediocre experience. The TV went out of service, and, instead of replacing it, they tried to relocate us to a different room. Also, effectively, there was no WIFI in that room because we could not connect to it. Finally, the pool and hot tub were ok but the whirlpool did not produce much bubbles.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future in hopes that we can improve your experience with us!

10/10 Excelente

Anne, Longview

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was nice, close to various food options and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shiloh, el 22 ene. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

10/10 Excelente

Diana

Viaje familiar
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Tammi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Safe 15
The hotel is not in the best of neighborhoods. But I felt safe. Security measures they have in place are above and beyond. I was having surgery the next day and I was able to get a good night's sleep. Thank you so much!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shiloh, el 23 dic. 2023
Thank you for your kind words! We hope to serve you again in the future.

6/10 Aceptable

JoAnn

Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future in hopes to improve your experience!

10/10 Excelente

JoAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shiloh, el 7 feb. 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excelente

Aureliano

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shiloh, el 23 dic. 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

10/10 Excelente

Dan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly check-in, clean room, everything you’d expect.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Shiloh, el 23 dic. 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

10/10 Excelente

Megan

Se hospedó 1 noche en noviembre de 2023
Respuesta de Shiloh, el 23 dic. 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

2/10 Terrible

Daniel

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Justin

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room smelled horrible. There was hair all over our bed and shower. The milk at breakfast was expired and chunky. Definitely will not return.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Shiloh, el 28 dic. 2023
I am sorry to hear about your experience at our hotel. Please accept my sincerest apologies. I hope you will visit us again so that we can show you how we've improved our services.

10/10 Excelente

Sommer

Viaje familiar
Se hospedó 1 noche en noviembre de 2023
Respuesta de Shiloh, el 23 dic. 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

8/10 Bueno

Joseph

Se hospedó 2 noches en octubre de 2023
Respuesta de Shiloh, el 23 dic. 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

10/10 Excelente

Graham

Se hospedó 2 noches en octubre de 2023
Respuesta de Shiloh, el 23 dic. 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

8/10 Bueno

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office - Supervisor Rozana Suapilimai, el 15 oct. 2023
Hi Cindy,Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to seeing you back again!

4/10 Malo

Alexis

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We got two bedrooms one had massive blood stains on the carpet in between the beds. The other room had blood splattered all over the bathroom walls and door frames. It looks like someone attempted to clean it, but it was not clean. The mattresses were extremely firm one of our rooms smelt like smoke and stale cigarette. The other room was so over, perfumed with cleaner and potpourri that you were gagging. The neighborhood is super crime ridden in the hotel itself had a homeless and drug addicts in the parking lot at all hours of the day and night.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office - Supervisor Rozana Suapilimai, el 15 oct. 2023
Alexis, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. We’re sorry to hear of your less than satisfactory experience at our hotel and hope you will accept our sincerest apologies. We value our customers opinions and would like to thank you for bringing this to our attention and we hope to have another opportunity to serve you in the future.

10/10 Excelente

Monica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The overall experience was good.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

JEROME, Winston

Se hospedó 1 noche en octubre de 2023