Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 483 de 931 opiniones" "
10 - Excelente
483
Puntuación de 8, es decir, Bueno. Basada en 291 de 931 opiniones" "
8 - Bueno
291
Puntuación de 6, es decir, Aceptable. Basada en 81 de 931 opiniones" "
6 - Aceptable
81
Puntuación de 4, es decir, Malo. Basada en 40 de 931 opiniones" "
4 - Malo
40
Puntuación de 2, es decir, Terrible. Basada en 36 de 931 opiniones" "
2 - Terrible
36
9.0/10
Limpieza
9.0/10
Servicio y personal
8.2/10
Servicios
8.8/10
Condiciones de la propiedad
8.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Valentina
Viaje en pareja
21 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Happy
Valentina
Se hospedó 1 noche en julio de 2023
Respuesta de Araceli, el 26 jul. 2023
Thank you, hope to see you again
10/10 Excelente
Christopher, Moses Lake
Viaje familiar
30 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spacious and comfortable room and common areas.
Christopher
Se hospedó 1 noche en abril de 2023
Respuesta de Estela, el 7 ago. 2023
we really appreciate your feedback, thank you so much for staying with us!
6/10 Aceptable
Rosalinda
22 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rosalinda
Se hospedó 1 noche en abril de 2023
10/10 Excelente
Cliente verificado
28 feb. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me gustó el lugar muy limpio
Cliente verificado
Respuesta de Management, el 7 may. 2016
Dear Traveler,
Thank you for taking the time to provide such wonderful feedback regarding your stay at the Holiday Inn Express Tacoma South-Lakewood Hotel & Suites. I am very pleased you enjoyed your stay because of our cleanliness and hopefully our dedication to customer service. Everyone here at our hotel loves to provide the best accommodations and service that is far superior to anything you have ever experienced. I sincerely hope you will return to our location for all of your reservation needs in the future.
Best regards,
Alex K
Guest Services
8/10 Bueno
Rodney M.
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very attentive staff. Clean.
Downside was the location. Looking out the window, dirty field next to the property. Train horns multiple times during sleeping hours. When we went to eat at The Denney's restaurant next door, a hood man was walking back and forth in front of the restaurant, approaching customers.
Rodney M.
Se hospedó 1 noche en marzo de 2024
Respuesta de Enecie, el 28 mar. 2024
Hello Rodney!Thank you for your wonderful review!We hope to see you again soon.
10/10 Excelente
Kimberly
18 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Favorite little spot
Kimberly
Se hospedó 1 noche en enero de 2024
Respuesta de Enecie, el 20 mar. 2024
Thank you so much for you nice feedback!We greatly appreciate it!We hope to see you again soon!
10/10 Excelente
Deanna
29 feb. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Deanna
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 2 mar. 2024
Thank you for your feedback!
10/10 Excelente
Denise
29 feb. 2024
Denise
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 23 mar. 2024
Thank you for you feedback! We appreciate it!
10/10 Excelente
Maria
Viaje familiar, Viaje familiar con niños
29 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, only thing I did not like was the pool. A little smaller than anticipated. But other than that it was great.
Maria
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 2 mar. 2024
Thank you for your feedback!I do apologize about our pool not meeting your expectations.
8/10 Bueno
Lisa
Viaje familiar con niños
28 feb. 2024
The staff here are amazing
The breakfast was pretty good
The beds are super comfy
It’s hard to find a place to sit in the general hotel area that doesn’t have a massive tv with news broadcasting
Also the pool is in need of some love
Not overly attractive
I actually was turned off from going in although my partner and 7 year old daughter went in
Lisa
Se hospedó 2 noches en febrero de 2024
Respuesta de Enecie, el 29 feb. 2024
Dear Lisa,Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
8/10 Bueno
Brittany
21 feb. 2024
Brittany
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 23 mar. 2024
Thank you so much for your feedback!
10/10 Excelente
Margarett
Viaje familiar
21 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place great breakfast
Margarett
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 21 feb. 2024
Thank you so much for taking the time to tell us about your experience with us during your stay. We appreciate your time and effort!We hope to see you again!Thank you.
8/10 Bueno
Erika
20 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall great service and clean hotel. Breakfast was good but pancake machine didn't work during our stay.
Erika
Se hospedó 2 noches en febrero de 2024
Respuesta de Enecie, el 21 feb. 2024
Thank you so much for taking the time to tell us about your experience. I do apologize that the pancake machine was not working during your stay. Next time you are planning to stay with us, please let me know and reach out to me so I can do something for you on your next stay here with us.Kind regards,Enecie SalcedoFront Office SupervisorHoliday Inn Express & Suites Tacoma South - Lakewood11751 Pacific Hwy SW, Lakewood WA 98499d 253.582.7000 f Enecie@seahx.com
8/10 Bueno
Shelby
19 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shelby
Se hospedó 2 noches en febrero de 2024
Respuesta de Enecie, el 21 feb. 2024
Thank you so much for your feedback!
8/10 Bueno
janet
Viaje familiar
18 feb. 2024
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
The hotel staff was great! The hotel carpet was sticky. It was convenient and had a decent pool area.
janet
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 20 feb. 2024
Dear Rebecca Zaklan,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD.I would like to start by apologizing to you for the inconveniences you faced during your stay.We apologize about the carpet.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or enecie@seahx.com.Sincerely,Enecie Salcedoenecie@seahx.com
10/10 Excelente
Nicole
18 feb. 2024
Nicole
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 23 mar. 2024
Thank you so much for your feedback! We hope to see you again soon!
10/10 Excelente
Lilia
18 feb. 2024
Staff very nice and accommodating
Lilia
Se hospedó 1 noche en febrero de 2024
Respuesta de Enecie, el 18 feb. 2024
Thank you so much for your feedback!We hope to see you again!
10/10 Excelente
Tonya, Boring
11 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great
Tonya
Se hospedó 1 noche en febrero de 2024
Respuesta de Kennia, el 12 feb. 2024
Hello TonyaWe appreciate your review, thanks so much for staying with us.
10/10 Excelente
CHUNG WON
Viaje de negocios, Viaje familiar
23 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
CHUNG WON
Se hospedó 2 noches en diciembre de 2023
Respuesta de Enecie, el 25 ene. 2024
Thank you so much for you feedback!We look forward to serving you soon!
10/10 Excelente
Tammy
Viaje familiar
19 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff are top notch! The room was perfect for my family. Even the pull out bed was comfortable.
Tammy
Se hospedó 1 noche en enero de 2024
Respuesta de Enecie, el 22 ene. 2024
Thank you so much for your kind feedback!We are glad that you enjoyed your stay with us!
6/10 Aceptable
Danielle
Viaje familiar con niños
18 ene. 2024
The rooms are a bit dated. Couldn’t control the heat or air conditioner. Both the pool and room itself were very cold. Breakfast was very good.
Danielle
Se hospedó 1 noche en enero de 2024
Respuesta de Enecie, el 22 ene. 2024
We apologize for the inconvenience that you experienced. We hope you give us a chance to serve you again!
6/10 Aceptable
George
15 ene. 2024
Le gustó: Servicio y personal
Friendly staff efficient
George
Se hospedó 1 noche en enero de 2024
Respuesta de Enecie, el 15 ene. 2024
Thank you for your nice feedback!We look forward to seeing you again!
8/10 Bueno
Robert M Little
14 ene. 2024
Robert M Little
Se hospedó 2 noches en enero de 2024
Respuesta de Enecie, el 25 ene. 2024
Thank you so much for your feedback!
10/10 Excelente
Nathaniel
1 ene. 2024
Nathaniel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Enecie, el 22 ene. 2024
Thank you so much for giving us 5/5!!We are glad you enjoyed your stay with us.
10/10 Excelente
Robert
28 dic. 2023
Robert
Se hospedó 1 noche en diciembre de 2023
Respuesta de Enecie, el 22 ene. 2024
Thank you so much for giving us 5/5!!We hope to see you again soon!
10/10 Excelente
Pamela
Viaje familiar
27 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A pleasant surprise
This is an older hotel but it was very well kept and clean. The staff was amazing. Everyone was friendly, professional and very helpful. The breakfast station was stocked, organized and always neat and clean. The hot food was fresh and tasty. This was my first stay in an IHG Holiday Inn Express for over 20 years and was pleasantly surprised.
Pamela
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kennia Asca - General Manager, el 30 dic. 2023
Pamela, thank you for your positive feedback, we appreciate your support.
10/10 Excelente
Ree, Lakewood
Viaje en pareja
26 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was nothing I didn’t like, the hotel staff was very pleasant the hotel smelled good unlike the one across the way. Loved how decorative the lobby was, the beds are comfortable and the dove body was smelled good. Next visit I’d love to see plant base, vegetarian or vegan breakfast served along with those who don’t meat or eggs. Thank you all for making my stay pleasant
Ree
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kennia, el 2 ene. 2024
Dear Ree, thank you for your valuable feedback, we hope to see you again in the future.
8/10 Bueno
Misty
21 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our stay. Some trash around parking, couch area of room was a bit dusty, things a little dated. Pool was cold. The breakfast offering was wonderful. Staff was super friendly and very accommodating. The people smoking right outside the door coupled with the overwhelming fragrance at the front desk was too much for my Asthma and Had multiple asthma attacks while we stayed for two days. Overall a good experience.
Misty
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kennia, el 30 dic. 2023
Misty, thank you for your feedback, we are sorry for the inconvenience, we'll ensure to address this issue accordingly.
10/10 Excelente
Beth
12 dic. 2023
Beth
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kennia Asca - General Manager, el 30 dic. 2023
Beth, thank you for your valuable feedback, we hope to see you again in the future
10/10 Excelente
Kaleena
8 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice rooms.
Kaleena
Respuesta de Enecie, el 7 feb. 2024
Thank you so much for you nice feedback!We hope to see you again soon!
10/10 Excelente
Shantel
Viaje en pareja
4 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved my birthday thanks for having such great room and breakfast ! (:
Shantel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Blanca, el 11 dic. 2023
Shantel, we are glad you enjoyed your stay with us. Looking forward welcoming you again in the future.
10/10 Excelente
Diana
26 nov. 2023
Diana
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kennia, el 30 dic. 2023
Diana, thank you for your valuable feedback, we hope to see you again in the future.
8/10 Bueno
Clarence
Viaje familiar
23 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clarence
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kennia, el 23 nov. 2023
Clarence, thank you for your positive feedback, we appreciate your support.
8/10 Bueno
Clarence
21 nov. 2023
Clarence
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kennia, el 23 nov. 2023
Clarence, thank you for your positive feedback, we appreciate your support.
10/10 Excelente
Melinda
Viaje en pareja
20 nov. 2023
Had a great stay!
Melinda
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kennia, el 21 nov. 2023
Melinda, thank you for your positive feedback, we appreciate your support.
10/10 Excelente
David
Viaje familiar
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 1 noche en noviembre de 2023
Respuesta de Blanca, el 20 nov. 2023
David, we are glad you enjoyed your stay with us. Looking forward welcoming you again in the future.
10/10 Excelente
Jesus
Viaje familiar
13 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Jesus
Se hospedó 1 noche en noviembre de 2023
Respuesta de Araceli, el 16 nov. 2023
Thank you! We hope you enjoyed your stay.
2/10 Terrible
SHAUNTAL
Viaje en pareja
7 nov. 2023
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The heat did work well it keep going cold I got a Jacuzzi that didn't get used it to was to cold to enjoy Very disappointing
SHAUNTAL
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kennia, el 12 nov. 2023
Shauntal, thank you for your feedback, and we are sorry for the inconvenience. We would welcome the chance to speak with you more about your stay, please contact us at 253-5827000.
8/10 Bueno
Clarence
Viaje familiar
3 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clarence
Se hospedó 3 noches en octubre de 2023
Respuesta de Marlene, el 7 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
10/10 Excelente
Victoria
31 oct. 2023
Victoria
Se hospedó 1 noche en octubre de 2023
Respuesta de Kennia, el 2 nov. 2023
Thanks so much for your feedback, we really appreciate it.
10/10 Excelente
Melissa
30 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I found this location to be very convenient and the room was comfortable. Staff very courteous. Would stay there again.
Melissa
Se hospedó 10 noches en octubre de 2023
Respuesta de Marlene, el 31 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
2/10 Terrible
Doug
28 oct. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible.
Doug
Se hospedó 1 noche en octubre de 2023
Respuesta de Marlene, el 29 oct. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
10/10 Excelente
Marcus
Viaje en pareja
25 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of my favorite properties
Marcus
Se hospedó 1 noche en octubre de 2023
Respuesta de Marlene, el 27 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Bueno
Monty
23 oct. 2023
Monty
Se hospedó 2 noches en octubre de 2023
Respuesta de Kennia, el 12 nov. 2023
We appreciate your feedback, thanks so much for staying with us.
10/10 Excelente
Shawna, Mission
15 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything worked great for our overnight stay.
Shawna
Se hospedó 1 noche en octubre de 2023
Respuesta de Marlene, el 17 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excelente
Cecilia
Viaje solo, Viaje de negocios
14 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Complimentary breakfast was more than complimentary! Haven’t had pancakes in years and they were fluffy and delicious! I’m a coffee snob and your coffee was great! Thank you so much!!
Cecilia
Respuesta de Paige, el 23 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excelente
CHUNG WON
9 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thanks Very Great
CHUNG WON
Se hospedó 2 noches en octubre de 2023
Respuesta de Marlene, el 12 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excelente
Edward
9 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Edward
Se hospedó 5 noches en septiembre de 2023
Respuesta de Marlene, el 12 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excelente
Jessica
Viaje familiar
9 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great breakfast
Clean rooms great staff and great breakfast
Jessica
Se hospedó 4 noches en octubre de 2023
Respuesta de Marlene Front Desk Agent, el 12 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Aceptable
Michelle, Lewiston
Viaje familiar
9 oct. 2023
This hotel is just ok. There wasn't a remote in our room. We asked for one 3 different times and they never brought us one,so we couldn't even watch our TV! I would not stay here again.
Michelle
Se hospedó 1 noche en octubre de 2023
Respuesta de Paige, el 9 oct. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TACOMA SOUTH - LAKEWOOD. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.