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Opiniones de The St Regis Tianjin Hotel

5 out of 5
The St Regis Tianjin Hotel
158 Zhangzizhong Road, Heping District, Tianjin, Tianjin

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 72 de 122 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 35 de 122 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 122 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 122 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 122 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ANA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Stella, el 7 nov. 2023
Dear Value Guest, I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019
Respuesta de Liza Zhang, el 7 may. 2019
亲爱的价值的客人,非常感谢您花时间写下你的评论后你留在圣瑞吉斯天津。我很高兴地看到,享受你的全部和我们住在一起。我们很高兴为我们的客人提供优质的服务;我们期待着欢迎你回来。

10/10 Excelente

ALEJANDRO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de Lisa Zhang, el 15 abr. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Realmente fue una gran experiencia haber estado en este hotel. El servicio, la habitación y la ubicación son excelentes.
Se hospedó 1 noche en febrero de 2019
Respuesta de Lisa Zhang, el 15 abr. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bueno

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
gran hotel
unan gran ciudad super recomendable para conocer
Respuesta de laura zhu, el 25 jun. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
El personal y el hotel son una excelente experiencia en Tianjin, es una experiencia superior totalmente recomendable.
Respuesta de laura zhu, el 25 jun. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excelente

Geovanni, Costa Rica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Este hotel es excelente.
Realmente es una grata experiencia. El personal, las habitaciones y la comida, todos es de lo mejor.
Respuesta de laura zhu, el 25 jun. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excelente

XIANG YANG, San Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stella, el 26 mar. 2024
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

10/10 Excelente

James

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are friendly and attentive
Se hospedó 4 noches en marzo de 2024
Respuesta de Stella, el 26 mar. 2024
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

8/10 Bueno

DooRyoung

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
야경 뷰
방
로비
외관
Se hospedó 2 noches en octubre de 2023
Respuesta de Stella, el 7 nov. 2023
Dear Value Guest, Thank you so much for taking your time to post the pictures following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

6/10 Aceptable

ZHUANGZHI

Se hospedó 2 noches en julio de 2023
Respuesta de Stella, el 18 jul. 2023
Dear guest, Warm greetings from The St.Regis Tianjin. Thank your for choosing our hotel. It is our pleasure to stay with you in The St.Regis Tianjin, and we will appreciate that you can share your advices to us. Looking forward to seeing you again.

10/10 Excelente

Sau Man

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
超級滿意同開心的一次住宿體驗！免費升級到行政套房，房間超大～ 從未試過這麼寬敞的房間。
Se hospedó 1 noche en abril de 2023
Respuesta de Stella, el 17 abr. 2023
尊敬的客人，您好。感谢您选择天津瑞吉金融街酒店，并与我们分享您的体验。首善瑞吉，坐拥津门酒店不可多得的亲水平台，管家为您精心安排一切，多种角度多种形式欣赏风景如画的海河畔边。当第一缕晨曦拥抱海河，直接走出酒店，您即可享受沿河晨跑带来的清爽活力；结束一天的行程，管家陪伴您体验瑞吉传统四大仪式，马刀开香槟，感知白天到夜晚的转变。星空坠入海河，在房间落地窗前，用另一种角度享受海河两岸的迷人夜景。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Excelente

Yichen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is super friendly and helpful. The management team is among the best professional teams I met. Highly recommend place to stay In Tianjin
Se hospedó 23 noches en agosto de 2022
Respuesta de Stella, el 18 jul. 2023
Dear guest, Warm greetings from The St.Regis Tianjin. Thank your for choosing our hotel. It is our pleasure to stay with you in The St.Regis Tianjin. Looking forward to seeing you again.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Not so bad
The overall experience is not so bad. Firstly, it is very strange that there is no doorman to open the cardoor for you as a five-star hotel. Secondly, the room is big, views are fabulous except the facilities in the room are outdated. The TV is not a smart Tv in a five-start hotel! Very small Tv with no Wifi, no projector, and the image is blurred! There is no bluetooth HI-FI in the room. Thirdly, no one told us at the check in that there is no tooth brush，toothpick, bottle opener ( they have beer in the mini bar but they don't provide bottle opener in the minibar) in the room and we have to call the front desk several times to get what we want. The services are great because we asked them to come several times but they always have good attitudes. We also booked the swimming pool and it was very pleasant experince because it is very clean and quiet.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Stella, el 7 ene. 2022
Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. Disposable amenities will note be proactively provided in Tianjin Hotels. We will share your comments with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
地理位置不错的市中心酒店
酒店地理位置很好，紧挨着海河边，风景不错交通也便利。早餐开放时间很长，一直到十点半，无压力，期待下次。
Se hospedó 1 noche en agosto de 2021
Respuesta de Stella, el 17 ago. 2021
尊敬的客人，您好。感谢您选择天津瑞吉金融街酒店，并与我们分享您的体验。首善瑞吉，坐拥津门酒店不可多得的亲水平台，管家为您精心安排一切，多种角度多种形式欣赏风景如画的海河畔边。当第一缕晨曦拥抱海河，直接走出酒店，您即可享受沿河晨跑带来的清爽活力；结束一天的行程，管家陪伴您体验瑞吉传统四大仪式，马刀开香槟，感知白天到夜晚的转变。星空坠入海河，在房间落地窗前，用另一种角度享受海河两岸的迷人夜景。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Excelente

SHU

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Stella, el 21 jun. 2021
Dear guest, Warm greetings from The St.Regis Tianjin. Thank your for choosing our hotel. It is our pleasure to stay with you in The St.Regis Tianjin. Looking forward to seeing you again.

10/10 Excelente

WEIRAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Stella, el 31 may. 2021
Dear guest, Warm greetings from The St.Regis Tianjin. Thank you for your encourage. It is our pleasure to stay with you in The St.Regis Tianjin. Looking forward to seeing you again.

10/10 Excelente

Namjib

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Lynne, el 12 oct. 2020
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Excelente

MINKWAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Lynne, el 24 ago. 2020
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

8/10 Bueno

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Please resolve the heating problem
Everything else is pretty normal and high-ended except that room temperature is not adjustable and so, the heat is really too hot.
Se hospedó 1 noche en enero de 2020
Respuesta de Lynne, el 7 feb. 2020
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

10/10 Excelente

Alex

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful view
I was upgraded to a room with full view of the river. The room is big and gorgeous. Breakfast spread has a wide variety. I will be back to this hotel again when I’m back to Tianjin next time.”
Se hospedó 2 noches en enero de 2020
Respuesta de Lynne, el 20 ene. 2020
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bueno

DONG KYU

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Lynne, el 7 feb. 2020
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bueno

THOMAS

Viaje de negocios
Le gustó: Servicio y personal
good hotel but bad hot water supply
good location, big room, but the hot shower is bad. it takes 3-4 min to get the hot water!
Se hospedó 3 noches en diciembre de 2019
Respuesta de Lynne, el 26 dic. 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

10/10 Excelente

Kenny

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Lynne, el 13 dic. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

4/10 Malo

Angie

Viaje en grupo
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Disappointing Marriott Service
Been visiting the diff Marriott group hotels in the world, this place is mostdisappointing. Firstly my check in took quite a long while about at least 10-15mins wait with no pax in queue as there was only 2 counters in operation at the lobby. I was a Marriott Bonvoy member, but the priority lane was not effective. After entering the hotel room, found the toilet to be covered in thick dust. Housekeeper came and couldn’t comprehend why. He did one round of cleaning but still found more dust at other area in the toilet. I had to call housekeeping another time and left to go out. After returning, still found the toilet not clean up proper after. Locker was not working. Housekeeper assisted to change the whole locker. Shower room wall was dusty too, so can imagine standing in yucky dusty water when the shower water washed the dust off the wall. We went to the lounge to have some cocktail and whisky. But bartender was obviously not interested in making the drinks. Drinks were subpar. Starbucks Reserve in Tianjin served better and cheaper cocktail. Morning Buffet was in a mess. Waitress gave away our table to another group of pax and the cafe was not cleaned up promptly, hence we had to wait for an empty table with food on our hand. Asked for earl grey tea, but after a super long wait, I was given sweet red tea. Tried to change, but the waitresses don’t seem like they understood what is earl grey tea even thou I spoke in mandarin. Concierge service was good. Helpful staff.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Lynne, el 10 dic. 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. We will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

8/10 Bueno

Kwok Kau

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Despite being proactive to have asked me if I had any special requests weeks before our arrival, it was disappointing the hotel could not provide the support pillow that was requested. Otherwise, evrything else was in order. A very pleasant location.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Lynne, el 12 nov. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

10/10 Excelente

YIN FEI

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Lynne, el 21 nov. 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en octubre de 2019
Respuesta de Lynne, el 26 oct. 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Excelente

Johannes

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location on the river
This is a fancy western hotel in a great location. 10 min Didi ride from the train station. There's nice walking along the river or in a shopping/pedestrian area across the street. The breakfast buffet is awesome. There's also a nice pool and gym. Our only disappointment was the bar in the evening offered very weak yet expensive cocktails.
Se hospedó 3 noches en octubre de 2019
Respuesta de Lynne, el 23 oct. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en octubre de 2019
Respuesta de Lynne, el 23 oct. 2019
尊敬的客人您好，感谢您提出的中肯评价。您所提到的问题我们已经反馈到了相关部门进行跟进，以期在未来能为您提供超过您预期的服务。再次感谢您光临天津瑞吉金融街酒店，并且鞭策我们继续改进和前行。

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
地理位置很棒，去各景點都很方便，房間很大，服務也很好
Se hospedó 4 noches en octubre de 2019
Respuesta de Lynne, el 21 oct. 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

8/10 Bueno

Tang

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Lynne, el 2 oct. 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

8/10 Bueno

Derek

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Time for some renos...
Overall the hotel was quite pleasing. Staff were exceptionally helpful. Our floor (6th) had a terrible door in the common areas the entire time of our stay. Our room was comfortable and clean but looking a little threadbare around the edges. Same can be said for the common areas beyond the lobby.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Lynne, el 26 sept. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite

10/10 Excelente

Yiminna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019

4/10 Malo

kwang woo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
위치와 전망을 제외하고는 모든면에서 기대이하였습니다.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Lynne, el 26 sept. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite

10/10 Excelente

PING

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
地理位置优越 出门就是海河
Se hospedó 1 noche en agosto de 2019
Respuesta de Lynne, el 26 ago. 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This I should t be called St regis it’s a half star hotel. Food terrible, smells Lavery bad, shower clogged water, and for $200 dollars I wasted my money
Se hospedó 1 noche en agosto de 2019
Respuesta de Lynne , el 12 ago. 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. We will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

10/10 Excelente

Yumei

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
スタッフがフレンドリーで良かった。朝食も良かった。
Se hospedó 2 noches en junio de 2019
Respuesta de Lynne, el 15 jul. 2019
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019
Respuesta de Lynne, el 15 jul. 2019
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The St Regis Tianjin is a stunningly beautiful building, right on the riverfront downtown. Full of beautiful new buildings. The waterfront is also very clean and an excellent spot for a walk along the river or to the Italian bridge and area. Also boat rides are nearby.
Se hospedó 2 noches en junio de 2019
Respuesta de Lynne, el 15 jul. 2019
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
部屋は清潔でした。外部からの音が聞こえる事も無く、快適に過ごせました。朝食のビュッフェはレパートリーが少ないのが残念。英語を話すスタッフも居ます。夜に天津駅まで川沿いを散歩しましたが、街並みが綺麗で楽しめました。
Se hospedó 2 noches en marzo de 2019
Respuesta de Lisa Zhang, el 15 abr. 2019
お客様、天津瑞吉ホテルからの最も热いご挨拶、贵重な时间を割いていただいたことに感谢しております。私たちのチームには、あなたが私たちの楽しい時間をコメントしてくれて光栄です。私たちはあなたの訪問を楽しみにしています。精巧に!

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
部屋のコーヒーは粉、お茶は茶葉のみなので少々面倒です。
Se hospedó 2 noches en marzo de 2019
Respuesta de Lisa Zhang, el 15 abr. 2019
お客さま、ホテルを選んでいただいたこと、そして経験を共有してくださったことに感謝しています。不快な経験に対する私たちの真摯な謝罪をお受けください。私たちのチームとあなたの意見を共有し、サービスを改善します。私たちはあなたの貴重なご意見に感謝し、近い将来、あなたが私たちのホテルに戻ってくることを歓迎することを望んでいます。ありがとう。お客さま、ホテルを選んでいただいたこと、そして経験を共有してくださったことに感謝しています。不快な経験に対する私たちの真摯な謝罪をお受けください。私たちのチームとあなたの意見を共有し、サービスを改善します。私たちはあなたの貴重なご意見に感謝し、近い将来、あなたが私たちのホテルに戻ってくることを歓迎することを望んでいます。ありがとう。

10/10 Excelente

Berk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Experience
Wonderful place to stay. Near to Riverside 66 and Binjiang Road
Se hospedó 7 noches en febrero de 2019
Respuesta de Lisa Zhang, el 15 abr. 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice views in CBD; friendly staff; clean hotel; good breakfast
Se hospedó 2 noches en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff are nice, only the showering water was bit cold.
Se hospedó 1 noche en enero de 2019
Respuesta de laura zhu, el 26 ene. 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experiences you had during your last stay. I was really disappointed to read your thoughts on the burger issue and we will share the comment with our team. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is beautiful and located right on the river. The staff could not have been more pleasant and helpful. The rooms were very well appointed with great bathrooms. The gym was well equipped and in good condition. The pool looked great but did not get a chance to use it. The breakfast area was laid out very well and they have quite a lot of decoration which is a nice touch. The only small negative for me was their white wine selection was not great but I know it is not easy to get much selection of white wine in a lot of cities in China so it did not detract from our visit. I will definitely stay their next time I visit Tianjin.
Se hospedó 2 noches en enero de 2019
Respuesta de Laura Zhu, el 26 ene. 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

8/10 Bueno

MUNYONG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
위치도 좋고 관리상태, 서비스도 좋았습니다. 단 아침뷔페 식사가 생각보다 다른 5성급호텔보다 좀 못하다는 생각이 들었습니다. 전반적으로 좋은편이였습니다
Se hospedó 3 noches en enero de 2019
Respuesta de Laura zhu, el 26 ene. 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

6/10 Aceptable

Sylvia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2019
Respuesta de Laura Zhu, el 26 ene. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

chi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will for sure return
Wonderful hotel to stay. Nice facility and central location. Walking distance to many places and walking along the river a pleasure. Breakfast was excellent.
Se hospedó 1 noche en octubre de 2018
Respuesta de Liza Zhang, el 5 nov. 2018
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
服务不错，但房卡不行。上楼需要在电梯刷房卡，但是每次都需要刷很久才有反应
Se hospedó 2 noches en octubre de 2018
Respuesta de Liza Zhang, el 6 nov. 2018
尊敬的客人您好，感谢您提出的中肯评价。您所提到的问题我们已经反馈到了相关部门进行跟进，以期在未来能为您提供超过您预期的服务。再次感谢您光临天津瑞吉金融街酒店，并且鞭策我们继续改进和前行。