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Opiniones de Comfort Inn Maumee - Perrysburg Area

2.5 out of 5
Comfort Inn Maumee - Perrysburg Area
1426 S. Reynolds Rd., Maumee, OH

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 334 de 965 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 408 de 965 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 147 de 965 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 965 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 965 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente ubicación, trato muy gentil, muy limpio y todo muy cómodo .
Se hospedó 1 noche en junio de 2021
Respuesta de Manager, el 24 jun. 2021
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excelente

Lucero, Quincy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Descanso y atención de primera

8/10 Bueno

LUCERO, Buffalo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy placentero
Todo bueno, se descansa bien!!

8/10 Bueno

albert

Viaje en pareja
Le gustó: Servicio y personal y servicios
friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello albert,We are pleased to hear you found our staff friendly during your stay. Our team members are dedicated to providing exceptional service to all our guests. We appreciate your feedback and hope to welcome you back in the future.

4/10 Malo

M

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
Hello M, We apologize for any cleanliness concerns you may have had during your stay. Our housekeeping team strives to provide a pristine environment for all guests. We appreciate your feedback and will address this matter internally for immediate improvement.

10/10 Excelente

Fawzia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 17 dic. 2023
Hello Fawzia,We appreciate your excellent rating! We are thrilled to hear that you had a wonderful experience during your stay with us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the near future.

10/10 Excelente

Blaine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 21 nov. 2023
Hello Blaine,Thank you for taking the time to share your feedback about our friendly staff. We strive to provide exceptional customer service and it's great to hear that our team made a positive impression during your stay. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 Excelente

Richard

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 12 nov. 2023
Hello Richard,Thank you for taking the time to leave feedback about your recent stay at our hotel. We appreciate your high rating and are delighted to hear that you had such a positive experience with us. We strive to provide excellent service and are thrilled that we exceeded your expectations. We hope to have the opportunity to welcome you back in the future for another fantastic stay.

8/10 Bueno

Katie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was decent place to stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 4 nov. 2023
Hello Katie,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found your stay to be decent. We strive to provide a comfortable experience for all of our guests and we hope to have the opportunity to welcome you back in the future.

6/10 Aceptable

Kimberly

Viaje de negocios
Le gustó: Servicio y personal
It’s ok. I was staying in between shifts at work. It really needs to be updated. Cracked tiles and dirty looking bathroom.
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 25 oct. 2023
Hello Kimberly,We apologize for any inconvenience caused during your stay and appreciate your feedback. We will make sure to address these issues and work towards providing a better experience for our guests.

8/10 Bueno

John

Se hospedó 7 noches en octubre de 2023
Respuesta de Manager, el 9 nov. 2023
Hello John,Thank you for taking the time to leave a rating! If there is anything specific you would like to share or discuss with us, please don't hesitate to reach out and we will be hre to help. We value your input and hope to welcome you back in the future.

10/10 Excelente

Anna

Le gustó: Servicio y personal y condiciones de la propiedad
Good
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 4 oct. 2023
Hello Anna,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excelente

Wilber Don

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 21 sept. 2023
Hello Wilber Don,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is clean and comfortable, but most of all the staff is always accommodating and friendly. We’ve been coming here for over 25 years and have never been disappointed.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 5 sept. 2023
Hello Ruth,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff. We appreciate you taking the time to share your experience.

10/10 Excelente

Ruth

Viaje en pareja, Viaje con mascota
Le gustó: Servicios
We have stayed here for over 25 years and have always been comfortable and happy.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 2 sept. 2023
Hello Ruth,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

6/10 Aceptable

John

Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 13 sept. 2023
Hello John, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 Excelente

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable bed and pillows, no highway noise
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 7 ago. 2023
Hello Kevin,Thank you for sharing this honest review and feedback about our bed and your insights regarding our pillows. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excelente

Ruth

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 14 jul. 2023
Hello Ruth,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

6/10 Aceptable

Sara

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The lady at the front desk was very friendly and kind. I checked the beds when we got to the room and they seemed clean, but the sheets had stains. My son noticed that the floor was wet. I called the front desk and believe I talked to someone else because i asked why the floor was wet and they said the carpets were cleaned that day. She said they didn't have any other rooms for us. Also I asked for a new sheet and she said they didn't have any other ones. It was not a comfortable night. The floor was wet and the bed was not comfortable our room was also humid which we figured out the window was cracked open and we could not shut it. The only good thing was that the pool was nice and the breakfast was decent. I would not stay there again.
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 29 jun. 2023
Hello Sara, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, comfortable and a working pool with a hot breakfast. Good choice.
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 24 jun. 2023
Hi Nancy,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of hospitality, and we are glad you loved the breakfast services. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 Bueno

Ike

Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 21 jun. 2023
Hello Ike,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excelente

Stacia

Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 16 jun. 2023
Hello Stacia,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excelente

Stacey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 15 jun. 2023
Hello Stacey,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excelente

William

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay, comfy bed, good breakfast!!
Se hospedó 2 noches en junio de 2023
Respuesta de Manager, el 12 jun. 2023
Hello William,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and breakfast. We hope to see you again to deliver you with a 5 star experience.

10/10 Excelente

robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect location and price was right
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 3 jun. 2023
Hello robert,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Bueno

Ana Karina

Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 2 jun. 2023
Hello Ana Karina,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We have been stopping at this hotel for over 20 years and have always had the best service and comfort.
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 27 abr. 2023
Dear Guest,It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously. It is heartwarming to hear of how our efforts to give you a great experience, filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We take your feedback to heart as we are continuously looking for ways to improve our guest satisfaction. We appreciate your loyalty and look forward to your future visits and hope to give you a wonderful experience once again.

4/10 Malo

Dino

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Receptionists was nice
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 25 abr. 2023
Hello Dino, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

4/10 Malo

Christel

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
When I booked the room, it was a king. When we arrived we were told they didn't have any left & were given a room with 2 queen beds. What's the point of making a reservation? Breakfast was laughable. At 8am there was 1 serving of powered eggs left, juice, no other protein & 1 biscuit. Ridiculous. The property is very old & desperately needs to be updated. I couldn't get my key card to work in the outside door security lock & had to be let into the building from the inside. A very frustrating stay.
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 15 abr. 2023
Hello Christel,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice centrally located place to stay when visiting zoo and museums. Staff was pleasant and family had a good stay.
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 9 abr. 2023
Hello Jennifer,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. We appreciate you taking the time to share your experience.

10/10 Excelente

Lis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk was amazing!!!
Se hospedó 2 noches en marzo de 2023
Respuesta de Manager, el 5 abr. 2023
Hi Lis,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excelente

Nikkol

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 28 feb. 2023
Hello Nikkol,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2023
Respuesta de Manager, el 7 mar. 2023
Hello Cynthia,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 Bueno

ok

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
For one nigft stay, very convenient , clean, and good breakfast .
Respuesta de Manager, el 15 ene. 2023
Hello ok,Thank you for sharing this experience with us. We truly value you feedback with regards to our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excelente

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We have been staying at this hotel, several times a year, for over 20 years. We are very pleased with everything.
Respuesta de Manager, el 24 dic. 2022
Hello Ruth,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We have been stopping here for over 25 years. The hotel, service and staff have always been very accommodating.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager, el 17 nov. 2022
Hello Ruth,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and also our service. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 Bueno

Douglas

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 31 oct. 2022
Hello Douglas,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excelente

Helene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just slept and left.
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 23 oct. 2022
Hello Helene,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 Bueno

Patrick, Hawthorne

Viaje en pareja
Le gustó: Limpieza y servicio y personal
We heard strange noises coming from the room above on the first night of our four-night stay. We alerted the front desk and the manager, Mr.Patel, solved the problem. He also helped the breakfast room attendant understand that guests having breakfast there need both audible and visual access to the tv without her personal phone call distractions.
Se hospedó 4 noches en octubre de 2022
Respuesta de Manager, el 21 oct. 2022
Hello Patrick,We appreciate that you've taken the time to share with us regarding our breakfast as well as our front desk. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excelente

Alicia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean and nice.
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 6 oct. 2022
Hello Alicia,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excelente

Esteban

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de Manager, el 25 sept. 2022
Hello Esteban,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Bueno

Mary L

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 21 sept. 2022
Hello Mary L, Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excelente

Rita

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Welcoming staff. Nice bed. New carpet.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 21 sept. 2022
Hello Rita, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and your insights regarding our bed. We hope to someday have another opportunity to host your stay.

4/10 Malo

Randy

Le gustó: Servicio y personal
No better than a Motel 6
Definitely not worth $90 a night
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 14 sept. 2022
Hello Randy, Thank you for your feedback, nightly rate changes depending on multiple factors such as date of the reservation, if there are upcoming events and etc. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bueno

Valerie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 13 sept. 2022
Hello Valerie, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Aceptable

Angela

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Pleasant
The room was comfortable but it seemed wet in the room. (Humidity was high)
Se hospedó 3 noches en agosto de 2022
Respuesta de Manager, el 1 sept. 2022
Hello Angela, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

6/10 Aceptable

Nancy

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Older hotel that needs some updates
The gentleman at the front desk was very kind. I am handicapped and walk with a walker. He could tell I was having a hard time. He brought my paperwork to me and then offered to help me to my room. He walked with me to the room and opened the door and burned on the lights for me. I was so appreciative of him. He was at the front desk when I checked out in the morning as well. The room itself was ok. The carpeting looked very old. My white socks looked filthy after walking on the carpeting. The bathroom did not have bars near the side to help me stand up. The bars were on the back of the toilet. I’m not sure how those are supposed to help. Also, the toilet seat slipped when I sat down on it. It was not secure.
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 29 ago. 2022
Hello Nancy, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

8/10 Bueno

Michael

Se hospedó 3 noches en agosto de 2022
Respuesta de Manager, el 26 nov. 2022
Hello Michael,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager, el 25 ago. 2022
Hello Jeffrey, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 Aceptable

Hayley

Viaje con mascota
No le gustó: Limpieza y condiciones de la propiedad
Not a great location. Carpet felt moist. Certain parts of the hallway smelled like cigarette smoke, even though the hotel was smoke free
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 22 ago. 2022
Hello Hayley, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.