Thank you for the amazing review, Ricardo! We really appreciate it!

Thanks for the great rating!

Please contact the hotel to discuss your concerns. It may be the security deposit hold. Thank you.

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Thanks for the great review, Chris!

Thanks Adam! We appreciate your review!

Thank you for sharing your experience with us Ginette. We do acknowledge that we did have an issue with the boiler for a couple of hours. This has since been resolved. This was an unexpected issue, that we faced. We apologize for the inconvenience. We hope to be able to welcome you back again. Thank you for sharing.

Thank you so much Manmeet! We hope to see you again soon!

Thank you for the fantastic review, Gabriela! So grateful!

Thank you for the great review Mamta! We hope to see you again soon! Take care!

Jessica - thanks for the amazing rating! We appreciate it!

Thank you Dawn!

Thank you for sharing your experience with us Jamie. I will follow up with our Housekeeping team. We hope to see you again soon!

Thank you for sharing your feedback with us Robert!

Thank you so much Kassian!

Thank you so much Pamala!

Thank you so much Paul!

Thank you for the great review Andrea!

Thank you Kelly for sharing your stay experience with us. We appreciate it! We do our best to manage all our guests staying at the hotel to ensure everyone has a great stay. Unfortunately, sometimes it is hard to keep everyone under control. We try to combat this, with common areas for teams to gather in and having added security to monitor all areas of the hotel. I will address your concerns with the appropriate departments and our security company.I hope that you will give us another opportunity to welcome you back to the hotel and for us to show you our personal best hospitality.

Thank you for your rating. We would love to learn more about your stay. Please contact the hotel to discuss your experience. Thank you!

Thank you for the amazing rating Ross! We hope to see you again soon!

Thank you, James, for the amazing review! We really do appreciate it! See you again soon!

Thank you, Bruce!

Thank you so much Gagan!

Thank you for the rating Kaushiki

Thanks, Bruce, for sharing your experience with us - I will share your comments with our Food and Beverage team. on the weekends, breakfast and coffee starts at 7am, but there is a coffee machine in the sweet shop available 24 hours a day. During the week breakfast and coffee starts at 7am. We hope to see you again.

Thanks for your feedback Eileen!

Thank you so much for sharing your stay experience with us. We are thrilled you enjoyed your stay and look forward to seeing you again.

Thanks so much Patricia! Appreciate your feedback.

Thank you so much Ebrahim for sharing your stay experience with us. We are thrilled to have met and exceeded your expectations. We hope to see you again soon!

Thank you for the amazing review, Jay! We appreciate it!

Thanks for the great rating, Sharmeen! We appreciate your business.

Thank you, Paul, for the amazing review!

Thanks for the review, Alexander. We would love to learn more about your stay. Please reach out to the hotel directly so we can address your concerns. We look forward to hearing from you.

Thanks for sharing your stay experience with us Christina, we appreciate it! I will share your comments with our Food and beverage team. I am glad you enjoyed your stay!

Thank you so much Cesar for the great review! We look forward to welcoming you back soon!

Thank you Gang for sharing your stay experience with us. I apologize that you did not have a great sleep at the hotel. We do our best to accommodate all our guest to ensure everyone has an enjoyable stay with us. I hope that you did call down to the front desk to let them know about the noise. Sometimes people get carried away. I hope that you will give us another opportunity when you are back in the Oakville area.

Thank you, Christy, for the amazing review!

Thank you, Les, for the great review! I hope you enjoyed the indoor pool and hot tub!

Thanks for sharing your experience with us Timmy. Please reach out to us so we can learn more about your stay. Looking forward to hearing from you.

Hello Deeb. Thank you for your review. I have checked our system, and do not see a double charge for your stay. It may be an authorization that you are seeing on your card and not an actual charge. I do apologize for any confusion. If you still have any questions, please reach out to the hotel directly at 905-829-1145, and one of our Guest Service Agents would be happy to help!

Thank you for the great review Joshawah!

Thank you, Deborah for the amazing review! I will share your comments with our front desk team! Take care and see you again.

Thank you, Annabelle, for the amazing review!

Thanks so much Eduardo! See you again soon!

Thanks for the amazing review!

Thank you for sharing your stay experience with us. I will share your comments with the necessary department heads to ensure all our guests have the best experience and customer service. Thanks again for staying with us.

Thanks for the amazing review Ashley!

Thank you for your rating. We would like to know more about your stay experience, please reach out to the hotel to discuss your stay further. Thank you!