Terraza o patio

Opiniones de Sheraton Centre Toronto Hotel

4 out of 5

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 1049 de 1697 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 364 de 1697 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 123 de 1697 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 82 de 1697 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 79 de 1697 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Arianne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente Ubicación!
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Arianne, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. Situated in the heart of downtown Toronto, it is always great to hear that our guests took advantage of the many exciting things Toronto has to offer, like the Hockey Hall of Fame, world-class dining, shopping, entertainment, and more! It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim Reardon,General Manager

10/10 Excelente

MARTHA

Se hospedó 4 noches en enero de 2024

10/10 Excelente

DANIELA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en diciembre de 2023

6/10 Aceptable

Karen

Se hospedó 4 noches en diciembre de 2023
Respuesta de GENERAL MANAGER, el 9 ene. 2024
Dear Karen, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Tim Reardon,General Manager

10/10 Excelente

Anwar

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Increíble. El trato del personal fue mas que bueno. El servicio de limpieza perfecto, las instalaciones en excelente estado. Ademas, es un hotel en una ubicación muy conveniente
Se hospedó 3 noches en diciembre de 2023
Respuesta de GENERAL MANAGER, el 9 ene. 2024
Dear Anwar, Thank you for your fantastic review and all the wonderful things you had to say about the Sheraton Centre Toronto Hotel. We are delighted our staff took excellent care of you and that you could experience the best of downtown Toronto while also relaxing in your well-appointed room. Your comments were a pleasure to read, and we are excited to share them with our associates. Thank you again for your feedback; we look forward to your next visit!Tim Reardon,General Manager

10/10 Excelente

Pablo Josue

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 9 noches en diciembre de 2023

10/10 Excelente

Thalia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel es muy bonito y el personal de lo más amable! No tenemos ningun comentario negativo al respecto. Tal vez con una remodelacion a las habitaciones estaría muy por encima de las expectativas.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Thalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es un hotel hermoso! Justo frente a Toronto Sign
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

FRANCISCO JOSE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Elisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio , centrico, muy limpio y seguro
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Abraham Eduardo

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 6 ene. 2024
Dear Mr. Eduardo, Thank you for being our guest and for the excellent rating! It is excellent to learn how much you enjoyed your time at the Sheraton Centre Toronto Hotel and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Tim Reardon,General Manager

10/10 Excelente

Luis Alberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena, el servicio excelente, la comids deliciosa, en general una experiencia muy buena
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Mauricio Javier

Le gustó: Limpieza y servicio y personal
Muy lejos las habitaciones de recepción
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Xochilt, ZAPOPAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio
Se hospedó 3 noches en julio de 2023
Respuesta de General Manager, el 3 oct. 2023
Dear Xochilt, We are incredibly pleased you enjoyed your stay at the Sheraton Centre Toronto Hotel, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We look forward to being your first choice every time you visit the city. Tim Reardon,General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena ubicacion y hotel
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Lizzete

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en julio de 2023

10/10 Excelente

Miriam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo Ok
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager , el 8 jul. 2023
Dear Miriam, Thank you for taking the time to share that you enjoyed your stay at the Sheraton Centre Toronto Hotel! Our hotel features excellent on-site amenities to provide our guests with an enriching visit, perfect for business or leisure travelers. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area!Tim ReardonGeneral Manager

10/10 Excelente

Marietta

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager, el 13 jul. 2023
Dear Marietta, Thank you for being our guest. We are pleased to have exceeded your expectations. It was a pleasure hosting you at Sheraton Centre Toronto Hotel, and we look forward to welcoming you back soon.Tim Reardon,General Manager

10/10 Excelente

Antonio Carlos

Le gustó: Limpieza, servicios, condiciones de la propiedad
Buena ubicación
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager, el 11 may. 2023
Dear Mr. Carlos, Thank you for staying at Sheraton Centre Toronto and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Tim ReardonGeneral Manager

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
El servicio en general y la amabilidad de los colaboradores fue genial, la comida genial, la habitacion realmente comoda, la ubicacion tambien bastante adecuada si se quiere visitar caminando alrededor.
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Rosa Amelia

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Homero

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
El hotel tiene una excelente ubicación por la cercanía de los lugares turísticos
Respuesta de General Manager, el 10 ene. 2023
Dear Homero, Thank you for the wonderful review of your stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. Situated in the heart of downtown Toronto, it is always great to hear that our guests took advantage of the many exciting things Toronto has to offer, like the Hockey Hall of Fame, world-class dining, shopping, entertainment, and more. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim Reardon,General Manager

10/10 Excelente

Moisés

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
It has an exellent location.
Respuesta de General Manager, el 8 ene. 2023
Dear Moisés, Thank you for the wonderful review of the Sheraton Centre Toronto Hotel. We are pleased you enjoyed your stay and found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim Reardon,General Manager

10/10 Excelente

Vincenzo

Respuesta de General Manager, el 11 jun. 2023
Dear Vincenzo, We are thrilled you had an excellent stay at Sheraton Centre Toronto Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Tim Reardon,General Manager

10/10 Excelente

Vincenzo

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel fantastico per visitare il centro di Toronto. SERVIZI se potete fate l accesso al club Lounge un vista mozzafiato sulla cotta con un skyline eccellente. 100 consigliato
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Agustina

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Jaya

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Ubicación perfecta, habitación limpia , el personal amable en especial shirley de recepción .
Se hospedó 3 noches en junio de 2022
Respuesta de General Manager, el 4 jul. 2022
Dear Jaya, thank you for being a guest at Sheraton Centre Toronto Hotel and sharing your experience. We are thrilled to know you were pleased with our convenient location and liked our refreshing accommodations. We take great pride in offering thoughtful, genuine service, so thank you for recognizing Shirley for her efforts, and we will share your compliments with her. It was a pleasure to host you, and we look forward to your return visit. Tim Reardon, General Manager

4/10 Malo

Solange

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2022
Respuesta de General Manager, el 23 mar. 2022
Dear Solange, thank you for your rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels. Tim Reardon, General Manager

10/10 Excelente

RICARDO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien en el hotel muy tranquilo y lo que no me gustó que paso el tiempo rápido
Se hospedó 3 noches en marzo de 2022
Respuesta de General Manager, el 18 mar. 2022
Dear Ricardo, thank you for taking the time to share that you enjoyed your stay at the Sheraton Centre Toronto Hotel. It is always a pleasure to see when our guests enjoy everything we have to offer. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area. Tim Reardon, General Manager

8/10 Bueno

JOSE EDUARDO DIAZ

Viaje familiar
Le gustó: Servicio y personal
No me agrado que omiten informar que está en remodelación el loby y que por razones de la contingencia sanitaria no tienen servicio en restaurantes ni room servicié
Se hospedó 4 noches en enero de 2022
Respuesta de General Manager, el 9 ene. 2022
Dear Jose, thank you for choosing Sheraton Centre Toronto Hotel. We are sorry that our remodel impacted your stay. We certainly understand the frustrations that occur with a revitalization project, and we are grateful for your patience during this time. We also regret your disappointment with the lack of some of the services we offer. We will continue to keep striving for improvements at every turn, and your feedback is, indeed, instrumental towards that goal. We are delighted you included us in your travel plans and hope you will be back to see us again soon. Tim Reardon General Manager

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación y limpieza
Se hospedó 4 noches en diciembre de 2021

10/10 Excelente

Josue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue bastante agradable y se encontraba cerca de todo lo importante, fue bastante grato y los empleados muy amables.
Se hospedó 5 noches en diciembre de 2021
Respuesta de General Manager, el 6 ene. 2022
Dear Josue, thank you for your fantastic review and all the wonderful things you had to say about the Sheraton Centre Toronto Hotel. We're delighted our staff took excellent care of you and that you could experience the best of downtown Toronto while also relaxing in your newly refreshed accommodations. Your comments were a pleasure to read, and we are excited to share them with our associates. Thank you again for your feedback; we look forward to your next visit! Tim Reardon, General Manager

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really nice area and able to walk to dinner and sightseeing
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Tina, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim ReardonGeneral Manager

6/10 Aceptable

Nancy

Viaje en grupo
Le gustó: Servicio y personal y servicios
The toilet wasn't flushing, we had to get it fixed. There weren't toothbrush and slippers provided, we had to ask for it.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Nancy, Thank you for reviewing your stay. We strive to provide fresh, comfortable accommodations to every guest, so we are genuinely sorry for the issues you experienced. We appreciate you bringing this to our attention, and we will address these with the relevant teams. We hope you will consider returning the next time you are in the area.Tim Reardon,General Manager

10/10 Excelente

Teresa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location —we walked to dinner and a show! Beautiful rooms and lobby area. Will definitely book again.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 14 abr. 2024
Dear Teresa, Thank you for sharing your experience with the Sheraton Centre Toronto Hotel. We are delighted to hear that you enjoyed the convenience of our excellent location, allowing you to explore the area easily. It is wonderful to know that you found our rooms and lobby area beautiful, providing a comfortable and inviting atmosphere during your stay. We appreciate your positive feedback and are thrilled to hear that you plan to visit us again. We look forward to welcoming you back and ensuring another enjoyable stay for you.Tim Reardon,General Manager

10/10 Excelente

Alyssa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved how central Sheraton was to shopping centers/ dining options. Everything was walkable The staff was excellent, the room was clean. 10/10 experience
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Natalie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Natalie, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working team, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town!Tim Reardon,General Manager

10/10 Excelente

Brianne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this hotel! It was clean and spacious. I wish the rooms would’ve been sound proofed because we did hear people in the hallway constantly. Also the garden/terrace area was not open at the time we went (April) which was a big let down after seeing the gorgeous pictures online. There is self parking right across the street in a ramp which has an underground walkway to stay out of the elements. Security was prominent on property so no problems were even possible. All staff was very nice and informative. We didn’t eat here so I can’t rate any food services. Bed was very comfy and we had a nice view of Nathan Phillips Square out the window.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Vanessa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved my stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 9 abr. 2024
Dear Vanessa, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Tim Reardon,General Manager

10/10 Excelente

Shane

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very central
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Evangeline

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing stay feel so relaxing
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 4 abr. 2024
Dear Evangeline, Thank you for choosing the Sheraton Centre Toronto Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Tim Reardon,General Manager

10/10 Excelente

Lochlan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jude

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 4 abr. 2024
Dear Jude, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Sheraton Centre Toronto Hotel look forward to your next visit.Tim Reardon,General Manager

10/10 Excelente

Jason

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super emplacement, à distance de marche de plusieurs attractions
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Chelsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Chelsey, Thank you for choosing the Sheraton Centre Toronto Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Tim Reardon,General Manager

10/10 Excelente

Jannine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reception staff were outstanding. Most comfortable beds I have had in a hotel. Very nice looking hotel.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Julie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels.Tim Reardon,General Manager

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Edward, GUELPH

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We like using the Sheraton Centre Hotel downtown for so many reasons. It is connected to the PATH, easy parking, next to Four Seasons Centre, Chinatown Eatonn Centre etc.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 28 mar. 2024
Dear Edward, Thank you for letting us know that your return visit to the Sheraton Centre Hotel downtown was fantastic. We are glad our location in the heart of downtown Toronto once again enhanced your experience by offering convenience and accessibility for your needs. We appreciate your feedback and look forward to welcoming you back for yet another enjoyable stay. Tim Reardon, General Manager

8/10 Bueno

AYUMI

Se hospedó 9 noches en marzo de 2024