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Opiniones de Hilton Washington Dulles Airport

4 out of 5
Hilton Washington Dulles Airport
13869 Park Center Rd, Herndon, VA

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 452 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 248 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 158 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 81 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 61 de 1000 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Beatriz

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Good hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de cc, el 1 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bueno

P F

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de cc, el 20 nov. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bueno

Rene

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Lugar agradable hotel binito pero la piscina muy desagradable se le veía el mugre por encima
Se hospedó 4 noches en junio de 2023
Respuesta de Management , el 7 jul. 2023
Thank you for staying with us.

2/10 Terrible

Karina

Se hospedó 1 noche en junio de 2023
Respuesta de Management , el 22 jul. 2023
Oh no! We would like to know what happened. Please contact us and let us know what went wrong.

6/10 Aceptable

Maria de los Angeles

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Marco

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Muy bien, lo único que cobran el estacionamiento.
Se hospedó 1 noche en mayo de 2021
Respuesta de Matt Hurst, Director of Sales, el 4 jun. 2021
Gracias.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto el ambiente es muy bueno y muy bonito elegante
Se hospedó 1 noche en febrero de 2020
Respuesta de social media, el 24 feb. 2020
Thank you for taking the time to share your travel experience at the Hilton Dulles. We appreciated your kind words about the hotel and shared them with our Executive Team. It is always our goal to provide a comfortable and convenient stay for our guests and we are please you enjoyed your time with us. We look forward to welcoming you back in the near future. Yours in Hospitality, David Schaum General Manager

8/10 Bueno

JUAN CARLOS

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien ubicado...cerca de aeropuerto
Hotel cerca del aeropuerto, fácil de entrar y salir si vas a estar por la zona. El hotel ya cuenta con sus años pero está bien mantenido.
Se hospedó 1 noche en octubre de 2019
Respuesta de social media, el 14 oct. 2019
Thank you for taking the time to share your travel experience at the Hilton Dulles. We appreciated your kind words about the hotel and shared them with our Executive Team. It is always our goal to provide a comfortable and convenient stay for our guests and we are please you enjoyed your time with us. We look forward to welcoming you back in the near future. Yours in Hospitality, David Schaum General Manager

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Todo estubo bien solo el personal del check in muy mal servicio pero todo lo demas esta muy bien
Se hospedó 1 noche en junio de 2019
Respuesta de social media, el 1 jul. 2019
Thank you for taking the time to share your travel experience at the Hilton Washington Dulles. We take your concerns very seriously and appreciate you letting us know what happened during your stay. We shared your comments with our Executive Team to prompt the necessary training for improvement. Please allow us another opportunity to exceed your expectations in the future. Yours in Hospitality, David Schaum General Manager

10/10 Excelente

Michiko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bed is very comfortable.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Alshraefarana

No le gustó: Limpieza
Cleanliness was an issue, visit didn’t uphold the Hilton name
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Gabriella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

John P, Seattle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pool was very good, though too warm for my liking. But having lap lanes in a hotel pool is rare, so high marks are due. This hotel has very good food service and seems popular for its meeting facilities, not just lodging. I would have given 5 stars of the pool were kept at a standard 84 to 86 degrees F and if the lobby elevator for garage access (an elevator with an attractive glass wall front) were functional, but alas, the elevator was broken and the pool was distressingly too hot for comfortable workouts. In every other respect, the hotel was first in class.
Se hospedó 2 noches en abril de 2024
Respuesta de cc, el 18 abr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excelente

Heather J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 14 abr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Brandy, Falls Church

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’m local and this is our favorite mini escape because the pool is warm and the hot tub and they have fire pits. The food is really good in their pub restaurant and so are drinks but they need more help because it takes hours to get. The staff is amazing.
Se hospedó 1 noche en abril de 2024
Respuesta de cc, el 14 abr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Lonnie

Le gustó: Servicio y personal y condiciones de la propiedad
Friendly staff, clean rooms
Se hospedó 1 noche en abril de 2024
Respuesta de cc, el 10 abr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Nixon, spring valley

Le gustó: Limpieza y servicios
Great place
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 9 abr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

4/10 Malo

Daniella

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Hotel is run down and needs a lot of work. I had similar experience at another Hilton recently so I am just gonna give up on all Hiltons. I was first given a room with lamps not working. The rooms were so outdated! Then had food and drinks at the bar. The bartender was nice but I had to teach him that an Old Fashioned did not have soda water. The next day we went back to have some beers and we were joking that an employee from another department had to step in to help when she had no idea on how to even pour beer. The shuttle took 45' to arrive at the airport. I saw 3 Marriott Shuttles while I was waiting for 1 from Hilton. There's nothing around the hotel so you are stuck in there with the mediocre food and drinks.
Se hospedó 1 noche en abril de 2024
Respuesta de cc, el 9 abr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

10/10 Excelente

Phani Ramya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 29 mar. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

2/10 Terrible

Suresh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Avoid this place
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 27 mar. 2024
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Please give us a call when you have a moment; we would love the opportunity to hear about your experience.

10/10 Excelente

Rebecca

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I appreciated that they kept the room open. We got in in the wee hours of the morning. I wish the shuttle was 24/7, as the Uber cost a lot for a short ride. The person at check in was very nice, but the staff person in the morning was a bit rude. Overall it is a nice facility but a microwave would be nice, as would a free continental breakfast (or at least coffee in the lobby).
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 26 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Because the property is so large, it might be good to place more directional sings in the lower level sharing where the additional exit doors/ access areas are located. If these are located, then the front desk did not make us aware of the closest access area to our room. Overall, it was a lot of walking to enter and leave the building and reach our vehicle.
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 24 mar. 2024
Thank you for taking a moment to share your experience. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excelente

Harry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very good room, excellent facilities in service, including the staff, the food, and the fitness room
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 24 mar. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Aceptable

Glenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Drain in shower wouldn’t keep up/ would back up and also unit would not allow me to turn on the heat just ac or off
Se hospedó 1 noche en marzo de 2024
Respuesta de cc, el 11 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

10/10 Excelente

Roland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel provided excellent front desk service, the shuttle driver gave me very helpful directions for the airport, the breakfast buffet was delicious, and the gift store customer service was excellent. The grounds are also well-maintained with a beautiful small pond one can look out over from the dining room. I highly recommend this hotel!
Se hospedó 1 noche en febrero de 2024
Respuesta de cc, el 25 feb. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Free shuttle from Dulles Airport. Abdul was a great driver. Easy and nice check in. David was friendly, professional and kind. Great restaurant. Very quiet hotel & clean. Thank you!
Se hospedó 1 noche en febrero de 2024
Respuesta de cc, el 21 feb. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Clean and comfortable. Fairly close to the airport with a shuttle. Basic restaurant on site. But nothing else in the area. Staff was efficient.
Se hospedó 3 noches en febrero de 2024
Respuesta de cc, el 14 feb. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Jennifer

Se hospedó 1 noche en febrero de 2024
Respuesta de cc, el 21 mar. 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

samuel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelent service overall I would highly recommend it to anybody
Se hospedó 2 noches en febrero de 2024
Respuesta de cc, el 6 feb. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bueno

kari

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in and out was easy at the hotel. At the airport we were lucky and got a shuttle right as we went outside but there was a group at the second stop that had to wait an extra 30 minutes due to our shuttle being full.
Se hospedó 1 noche en enero de 2024
Respuesta de cc, el 22 ene. 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Aceptable

Roslyn

Le gustó: Servicio y personal
It is currently being updated. I would return.
Se hospedó 1 noche en enero de 2024
Respuesta de cc, el 19 ene. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de cc, el 19 ene. 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

CHRISTOPHER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de cc, el 11 ene. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Aceptable

Amie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is clean and the staff was very friendly. Unfortunately, the soundproofing between rooms is very poor. We were woken several times by the family in the next room.
Se hospedó 1 noche en enero de 2024
Respuesta de cc, el 11 ene. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

10/10 Excelente

Richard

Le gustó: Limpieza y servicio y personal
Respuesta de cc, el 7 ene. 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Large gym and pool. We have stayed here multiple times
Se hospedó 3 noches en diciembre de 2023
Respuesta de cc, el 7 ene. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de cc, el 7 ene. 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Luz Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 1 feb. 2024
Thank you for taking a moment to share your experience. I am pleased you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

4/10 Malo

Steve

Viaje en pareja
Le gustó: Servicio y personal
Asked for decaf coffee in the only night time restaurant available and they don’t serve decaf coffee So may select different hotel that does
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 2 ene. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

4/10 Malo

Sonja

Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 19 ene. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

10/10 Excelente

Shirley

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 27 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

mahtsente

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 27 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Chukwuka

Le gustó: Limpieza y servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 27 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Jeff

Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 27 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Jamal

Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 27 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Carol

Le gustó: Servicios
Friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 27 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Matt

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was an outdated room. But it was clean. The shuttle is very convenient to IAD.
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 20 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future

10/10 Excelente

CHRISTOPHER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simply good
A wonderful stay in a wonderful hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 20 dic. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Deborah Cruz

Se hospedó 1 noche en diciembre de 2023
Respuesta de cc, el 7 ene. 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.