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Opiniones de Baymont by Wyndham Wellington

2.5 out of 5
Baymont by Wyndham Wellington
1130B E 16th St., Wellington, KS

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 41 de 146 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 49 de 146 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 28 de 146 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 146 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 146 opiniones" "

7.8/10

Limpieza

7.8/10

Servicio y personal

6.8/10

Servicios

7.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew Caudillo, el 31 ene. 2024
Thank you for the positive review! We appreciate it!

6/10 Aceptable

Shannon

Viaje familiar con niños
Le gustó: Servicio y personal
There aren’t many hotels to choose from in this small town. Priced a bit high considering there is no breakfast included or attractions nearby.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew Caudillo, el 23 ene. 2024
Thank you for taking the time to leave us a review!

8/10 Bueno

Alois

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great choice if you’re working in the area.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Matthew Caudillo, el 21 dic. 2023
Thank you for the positive feedback.

4/10 Malo

Lynne

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
We were informed by staff that the Internet was slow but we were in the best spot to get a connection. We were unable to get any connection and when we went to ask at the front desk we were told we were out of luck that there was nothing they could do. The hotel is used by railroad staff and people were coming and going all night long. Not a restful place to stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Caudillo, el 14 nov. 2023
Thank you for the feedback. We apologize for any inconveniences caused by the lack of internet connection. We will discuss the customer service issue with our front desk staff to ensure that this does not continue. We are contracted with BNSF so we do apologize for any inconveniences caused by them coming and going all hours of the day. We hope we get the chance to better serve you in the future and thank you again for taking the time to leave us a review.

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location near I 35. Penny's Diner within easy walking distance and open 24 hours. I stayed 6 nights and the room was only cleaned once and that was at my request. No coffee maker in the room.
Se hospedó 6 noches en septiembre de 2023
Respuesta de Matthew Caudillo, el 13 nov. 2023
Thank you for your positive feedback. We truly appreciate it!

6/10 Aceptable

Margaret

Viaje en grupo
Beds were comfortable. With two of us looking we could find no way to turn the shower on in rm 224. It was either broken or we needed directions. This was extremely inconvenient since sitting in the tub was prohibitive for us.
Respuesta de Matthew Caudillo, el 13 nov. 2023
Thank you for the feedback. We apologize for the inconvenience caused by the shower. Our front desk staff is available at all times and would gladly walk you through on how to turn the shower head on. We will look into getting instructions put in the rooms! We hope we get the chance to serve you again in the future. Thank you again!

8/10 Bueno

Mary Ann

Le gustó: Limpieza y servicio y personal
very nice stay with diner adjacent. Only complaint is that elevator sounded bit rickety so i walked up & down stairs to my room.
Se hospedó 1 noche en julio de 2023
Respuesta de Matthew Caudillo, el 26 jul. 2023
Thank you for your positive feedback. We will look into the elevator issue. Thank you again!

8/10 Bueno

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Matthew Caudillo, el 26 jul. 2023
Thank you for your positive feedback!

8/10 Bueno

David

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When we went to our room (after 6 p.m.) we discovered that it hadn't been made up from the previous occupant. We went to the main desk, and the friendly gentleman said it would take at least 30 minutes to get another room ready for us. After driving 450 miles we were ready to settle in, but we entertained ourselves at the local Walmart till a room was ready. No other problems
Se hospedó 1 noche en julio de 2023
Respuesta de Matthew Caudillo, el 26 jul. 2023
We apologize for any inconveniences caused by the lack of clean rooms and having to wait for one to be cleaned. We appreciate all feedback and will look into these issues to ensure that it doesn't happen again in the future. Thank you for taking the time to leave us a review.

8/10 Bueno

Marisol, Beavercreek

Viaje de negocios
Le gustó: Limpieza y servicio y personal
There is a diner walkable distance. What I did not like was the small area they had with coffee. The coffee machine was old and duty. They should remove that completely. Bed sheets had some stains. But overall it was ok. There are no other options in that area.
Se hospedó 1 noche en junio de 2023
Respuesta de Matthew Caudillo, el 26 jul. 2023
Thank you for your feedback! We take all reviews seriously and will look into these things. Thank you again for taking the time to write us a review.

10/10 Excelente

Carolda

Se hospedó 1 noche en junio de 2023
Respuesta de Matthew Caudillo, el 26 jul. 2023
Thank you for your feedback!

2/10 Terrible

Zachaeu

Se hospedó 3 noches en mayo de 2023
Respuesta de Matthew Caudillo, el 25 may. 2023
Thank you for your feedback, we appreciate it.

6/10 Aceptable

Linda

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2023
Respuesta de Cassie Davis, el 17 may. 2023
Thank you for the review.

10/10 Excelente

Aloysius

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely Clean and very accommodating
Se hospedó 3 noches en marzo de 2023
Respuesta de Cassie Davis, el 20 mar. 2023
Thank you for your positive review! We are delighted to hear that your stay with us was clean and accommodating. Our team strives to provide a welcoming and comfortable environment for all of our guests, and we are thrilled that we were able to meet your expectations. We appreciate your feedback and hope to have the opportunity to have you stay with us again in the future!

4/10 Malo

Gene

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Unfriendly
Se hospedó 2 noches en febrero de 2023
Respuesta de Matthew Caudillo, el 22 feb. 2023
Dear valued guest,We are sorry to hear that your experience with our staff was not friendly, and we apologize for any inconvenience this may have caused you. We take all feedback seriously and will work to address any issues to ensure that our guests receive the best service possible.We value our guests and aim to provide them with a friendly and welcoming environment. We will make sure to address any concerns with our staff and provide additional training to ensure that we can better meet our guests' needs and expectations.Thank you for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Matt CaudilloGeneral Manager

8/10 Bueno

Amy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay, wrong town
The facility was clean, staff super friendly however…our only 2 dislikes were the firmness of the mattress and shower water pressure was not that great. The mattress was extremely hard, but that’s our non preference. We booked here by accident and realized after our confirmation email that this wasn’t the town we were working in. It’s a small town, not a lot to choose from for restaurants, but there is a good Mexican restaurant downtown.
Se hospedó 2 noches en enero de 2023
Respuesta de Matthew Caudillo, el 25 ene. 2023
Thank you for the feedback. We really appreciate it.

8/10 Bueno

Chris L

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Adjacent Penny's Diner was great. Room did not have coffee maker.
Se hospedó 5 noches en septiembre de 2022
Respuesta de Matthew Caudillo, el 28 sept. 2022
Thank you for the feedback. We appreciate it.

4/10 Malo

John B

No le gustó: Servicio y personal
Find somewhere else
Multiple issues with this property. Check-in is 3:00. We arrived at 4:30 and room wasn't ready because previous guests hadn't checked out yet. We had a schedule, so rather than wait for cleaning, the staff offered a downgrade to a single queen room. Queen bed was actually a double. They said they couldn't give us the price reduction for downgrading from a king (no reason offered), but gave us free breakfast at the diner next door. NO COFFEEMAKER in the room or on the premises. Only one nightstand so nowhere for 2nd person to lay books, water, phone, etc. Reading lights only on one side of bed. This property seems to be run by the railroad, which has its own rules, and hence the late checkout from the room we reserved. We ran into issues the last time we stayed here too. Will try hard not to stay here again.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Matthew Caudillo, el 28 sept. 2022
Thank you for letting us know about your stay. I will look into the issues and get them corrected. We hope to see you again in the future.

8/10 Bueno

Kellie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No coffee maker in room
Se hospedó 1 noche en agosto de 2022
Respuesta de Matthew Caudillo, el 1 sept. 2022
Thank you for letting us know about your stay. We have coffee makers available upon request at the front desk.

10/10 Excelente

Joe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady at the front desk was very helpful and allowed me to park my motorcycle trailer right outside my room.
Se hospedó 1 noche en agosto de 2022
Respuesta de Matthew Caudillo, el 15 ago. 2022
Thank you for the feedback. I'll be sure to share your comments with the staff. Thank you again.

10/10 Excelente

Kristie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The experience was nice. The bed was comfortable and the room was quiet with plenty of space.
Se hospedó 2 noches en julio de 2022
Respuesta de Matthew Caudillo, el 18 jul. 2022
Thank you for the feedback.

10/10 Excelente

Jonathon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022
Respuesta de Matthew Caudillo, el 29 jun. 2022
Thank you for the feedback.

6/10 Aceptable

Terry

Viaje de negocios
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
Coffee???
No coffee. Was told there was a coffee maker in my room, but my room was handicapped, and so there was no coffee maker
Se hospedó 1 noche en junio de 2022
Respuesta de Matthew Caudillo, el 22 jun. 2022
Coffee and coffee makers are available upon request at the front desk. I apologize if you didn't receive one.

6/10 Aceptable

Kathleen

Viaje en pareja
Le gustó: Limpieza
Close to my destination. Secure.
Se hospedó 4 noches en mayo de 2022
Respuesta de Matthew Caudillo, el 15 jun. 2022
Thank you for the feedback.

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Check in was easy. Access to room was good. Room was clean. Relatively quiet. Not far from the interstate.
Se hospedó 1 noche en abril de 2022
Respuesta de Matthew Caudillo, el 11 may. 2022
Thank you for the feedback.

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was very clean and the girls at the check in were very friendly and helpful. The bed was very comfortable and the pillows were nice, overall was very pleased with everything and would stay there again.
Se hospedó 1 noche en enero de 2022
Respuesta de Matthew Caudillo, el 17 ene. 2022
Thank you for the feedback. It is greatly appreciated.

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Matthew Caudillo, el 17 ene. 2022
Thank you for the feedback.

6/10 Aceptable

Benita

Was just ok. The next nite for the same price we stayed at an excellent hotel with a lot of extras. No coffee in the lobby, no breakfast. Beds were just average, cleanliness same.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Matthew Caudillo, el 31 dic. 2021
Thank you for taking the time to let us know about your stay. We always appreciate the feedback.

2/10 Terrible

Phillip

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
This is not a good hotel to stay in unless you have no other option. Rooms are dirty (toenails, grass, random debris on floor), stained sheets and furniture. Weird smell in our room (#209) that faded after a time. Getting to sleep before midnight is impossible with all the door closing sounds and sounds of people walking through the hall. There is no central staircase, so fire exits are at either end of the halls. Carpet in room made the bottoms of our feet really dirty. WORST PART WAS AT 3:00 AM OUR ROOM PHONE RANG AND A MAN ON THE PHONE SAID OUR ROOM NUMBER AND HE WAS AT THE FRONT DESK. THEY WERE UPDATING THE PHONES AND OUR PHONE MAY RING AGAIN SO HE SAID TO LEAVE IT OFF THE HOOK. WE HAD TOWELS WHICH WE HAD TO ASKED THE MAID FOR EARLIER ON THE DESK SO I PUT THE RECEIVER BETWEEN TWO TOWELS AND LAID BACK DOWN. AFTER A MINUTE I THOUGHT THAT WAS WEIRD AND HUNG THE PHONE UP. I WAITED ABOUT TEN MINUTES AND CALLED DOWN TO THE FRONT DESK WHERE A WOMAN ANSWERED. SHE SAID SHE DID NOT CALL AND KNEW NOTHING ABOUT A PHONE UPDATE GOING ON. I ASKED HER WHO IT WAS AND SHE SAID PROBABLY SOMEONE PLAYING A PRANK. THE PHONE TREE WHEN YOU CALL THE HOTEL ALLOWS ANYONE TO DIAL ANY ROOM NUMBER AT ANY TIME OF DAY OR NIGHT. Ultimately i would never stay here again.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Matthew Caudillo, el 31 dic. 2021
I apologize for the issues you had with your stay. I am addressing the staff with this and will get things corrected. Thank you for taking the time to let us know about your stay.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
NOT a Baymont... ITs an EconoLodge...
Was driving from TX to KS and needed to stop. Used the app to find a hotel. This is shown as a Baymont, but it an Econo Lodge owned by Baymont. Disappointed in the misrepresentation. For an Econo Lodge it is overpriced. We were spent, so we stayed. It was clean but not somewhere to stay if you have options.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Matthew Caudillo, el 6 dic. 2021
thank you for the feedback.

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2021
Respuesta de Matthew Caudillo, el 6 dic. 2021
thank you!

8/10 Bueno

Kathleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
this stay was satisfactory.
Se hospedó 1 noche en octubre de 2021
Respuesta de Matthew Caudillo, el 26 oct. 2021
Thank you for the feedback!

8/10 Bueno

Kathleen

Viaje en pareja
Le gustó: Servicio y personal
Property so, so. The area leaves very little selection in accomodations. Wyndam having 2 options.
Se hospedó 1 noche en octubre de 2021
Respuesta de Matthew Caudillo, el 26 oct. 2021
Thank you for the feedback!

4/10 Malo

Kathleen

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Convenient to places I was going. Room was not thoroughly cleaned. Found empty pop bottle, bottle water and room key under ottoman. Cereal crumbs on seat of easy chair.
Se hospedó 1 noche en octubre de 2021
Respuesta de Matthew Caudillo, el 26 oct. 2021
I apologize for the issues with your room. But we appreciate the feedback.

8/10 Bueno

Brian Phillip

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Matthew Caudillo, el 4 oct. 2021
Thank you.

8/10 Bueno

Quinn

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2021
Respuesta de Matthew Caudillo, el 17 sept. 2021
Thank you!

8/10 Bueno

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wellington finally got a great hotel.
Hotel was clean and staff was friendly. A diner was just a few steps away with a great breakfast. Wellington really needed this hotel.
Se hospedó 1 noche en julio de 2021
Respuesta de Matthew Caudillo, el 1 ago. 2021
Thank you for the wonderful feedback! We hope to see you again!

2/10 Terrible

Sandra

Le gustó: Limpieza
No le gustó: Servicio y personal
Total letdown after great reviews on site
Out of all the available choices on our route, we chose this one due to the excellent reviews. It was totally adequate, but not worth the price. There is NO free breakfast-they give you a $3.50 voucher for the cute diner next door. When we addressed this issue with the manager, she blamed Hotels.com and couldn't have cared less. She expected us to contact Hotels.com to clear up their lack of a free "made to order" breakfast as listed. I'm thinking she gets this complaint often. We stayed at a different Baymont a few days later in Salina KS and it was excellent-friendly staff, free breakfast and wonderful facility.
Se hospedó 1 noche en julio de 2021
Respuesta de Matthew Caudillo, el 22 jul. 2021
We apologize for any miscommunication or issues. We strive to always please our guests.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021
Respuesta de Matthew Caudillo, el 1 ago. 2021
Thank you for the feedback!

10/10 Excelente

Theresa R

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tree Friesen
This was a last minute stop for us along our 1900 mile route...again a winner! Thank you hotels.com. Staff very sweet and personal, breakfast at cute diner right beside hotel wide range to choose from. Highly recommend this one
Se hospedó 1 noche en junio de 2021
Respuesta de Matthew Caudillo, el 22 jul. 2021
Thank you for the wonderful feedback.

10/10 Excelente

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Matthew Caudillo, el 22 jul. 2021
Thank you!

8/10 Bueno

Jeffrey

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Darrick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed
Great place to stay.
Se hospedó 2 noches en junio de 2021
Respuesta de Matthew Caudillo, el 3 jul. 2021
Thank you for the wonderful feedback!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
So So.
The hotel was adequate but The pillows were a bit lumpy and the bed just had a sheet with a folded fairly ratty blanket.
Se hospedó 1 noche en junio de 2021
Respuesta de Matthew Caudillo, el 3 jul. 2021
Thank you for the feedback!

8/10 Bueno

Lance

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent Value
Seemed like a newer facility than last Baymont I stayed at I had dinner at Dore Sports Bar - Good food. Breakfast at Penny's Diner next was very good
Se hospedó 1 noche en junio de 2021
Respuesta de Matthew Caudillo, el 3 jul. 2021
Thank you for the good feedback!

8/10 Bueno

Howard

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2021
Respuesta de Matthew Caudillo, el 24 jun. 2021
Thank you!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a travel lodge, but was a nice stay. Loved Pennys restaurant next door.
Se hospedó 1 noche en junio de 2021
Respuesta de Matthew Caudillo, el 24 jun. 2021
Thank you for the feedback. We really appreciate it.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The beds were higher than normal. The location was good. I probably will return in the future.
Se hospedó 2 noches en mayo de 2021
Respuesta de Matthew Caudillo, el 11 jun. 2021
Thank you for the wonderful feedback

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The diner that is tied to the hotel was amazing!! The staff on site were more than welcoming and helpful, and made sure that our stay was top notch!!
Se hospedó 1 noche en junio de 2021
Respuesta de Matthew Caudillo, el 7 jun. 2021
Thank you for letting us know. We really appreciate it

8/10 Bueno

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Travelling
Travelling through to Austin TX to granddaughters graduation.
Se hospedó 1 noche en mayo de 2021
Respuesta de Matthew Caudillo, el 7 jun. 2021
Thank you for stopping and staying with us and we hope you enjoyed your stay