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Opiniones de Super 8 by Wyndham Winchester VA

2 out of 5
Super 8 by Wyndham Winchester VA
1077 Millwood Pike, Winchester, VA

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 79 de 510 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 139 de 510 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 133 de 510 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 81 de 510 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 510 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

5.8/10

Servicios

6.0/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

luis alberto

No le gustó: Limpieza
ok
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relation Management, el 17 oct. 2023
Hi Luis,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Bueno

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relation Management, el 16 dic. 2022
Hi Oscar,Thank you so much for this wonderful rating! It was our pleasure to have you and we hope to welcome you again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2019

6/10 Aceptable

joan

Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Corinne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable bed
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 2 mar. 2024
Hello Corinne,We're pleased to hear that you found our bed comfortable during your stay. Your comfort is our top priority, and we're delighted that you had a restful night at our hotel. We appreciate your feedback and hope to welcome you back for another comfortable stay.

4/10 Malo

Caroline

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
We found over 10 bugs in our room! We felt itchy the entire trip. Don’t go here unless you’re okay with sharing your room with a community of bugs.
Respuesta de Guest Relation Management, el 20 feb. 2024
Hi Caroline,Providing a clean and comfortable environment for our guests is a top priority, and it's deeply concerning to learn about the presence of bugs in your room. Your feedback is incredibly valuable, and we take it very seriously. We will immediately address this issue with our housekeeping and pest control teams to ensure that it is thoroughly investigated and resolved. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Charles

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room were clean staff was friendly
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relation Management, el 25 ene. 2024
Hi Charles,Thank you for choosing to stay with us, and we appreciate your positive feedback. We're pleased to hear that you found your room clean and our staff friendly during your visit. Maintaining a clean and welcoming environment is a top priority for us, and our staff works hard to ensure that our guests have a comfortable and enjoyable experience. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 Aceptable

Daniel

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relation Management, el 31 ene. 2024
Hi Daniel,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
For only 50 dollars it was very good. Clean, warm, nice bed, good TV
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 13 ene. 2024
Hello Patrick,Thank you for your feedback! We are delighted to hear that you had a pleasant stay at our hotel. It's great to know that you found the room clean, warm, and comfortable, with a good TV. We appreciate your positive comments and hope to welcome you back in the future.

10/10 Excelente

Kurt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relation Management, el 9 ene. 2024
Hi Kurt,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

2/10 Terrible

William

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place terrible. Stinkbugs in room, exterminated at least 6 of them. Bathtub had muddy water bottom. Only one light fixture worked in sleeping area. Stains on wall. Smoke detector missing.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relation Management, el 2 ene. 2024
Hi William,Thank you for your feedback regarding your recent stay at our hotel. Please be assured that we take your comments seriously, and we will address these matters with our housekeeping and maintenance teams immediately. Steps will be taken to rectify the issues with stinkbugs, the condition of the bathtub, lighting fixtures, stains on the wall, and the missing smoke detector. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Aceptable

Edward

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relation Management, el 26 dic. 2023
Hi Edward,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 Aceptable

Elizabeth, Brossard

Viaje en pareja
The front desk was unable to provide extra shhets for bed. Linen was damaged. Dirt around door frames, dirt behind dressor including bottle caps. The phone was too dirty to touch so i put in on the floor using tissue paper. Low atartard of cleanliness overall. The breakfast room had sirt on the ceilings and walls.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 29 nov. 2023
Hello Elizabeth, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced during your visit. We appreciate you bringing these concerns to our attention and have shared your comments with our housekeeping and maintenance teams to ensure that these issues are addressed. We value your patronage and hope to welcome you back in the future for a more enjoyable stay.

10/10 Excelente

Teresa

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was close to the highway and rooms were clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 26 nov. 2023
Hello Teresa,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's convenient location near the highway to be a positive aspect of your stay. It's also great to know that you found your room to be clean and well-maintained. We appreciate your kind words and hope to welcome you back in the future.

4/10 Malo

LaVonne

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The only reason I have stayed here is because it is cheap. But you get what you pay for and the roaches are everywhere. I've set traps all over my room and I'm constantly spraying.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Guest Relation Management, el 9 nov. 2023
Hi LaVonne,We take this matter very seriously, and we are addressing the situation immediately to ensure that it is resolved. Pest control measures will be taken to eliminate the problem thoroughly. We appreciate you bringing this to our attention, and we hope that you would consider giving us another opportunity to provide you with a vastly improved stay in the future.

6/10 Aceptable

Edith

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relation Management, el 7 nov. 2023
Hi Edith,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

4/10 Malo

Lawrence

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Enroute trip stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 4 nov. 2023
Hello Lawrence,Thank you for taking the time to share your feedback with us. We appreciate your positive rating of our hotel experience. If there is anything we can assist you with in the future, please do not hesitate to reach out to our management team.

4/10 Malo

Michel

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relation Management, el 31 oct. 2023
Hi Michel,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 Terrible

John

Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
Filthy, room was not vacuumed, hole patches on doors and walls, tub.
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Relation Management, el 25 oct. 2023
Hi John,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously and will address the issues you mentioned promptly to ensure that they are not repeated in the future. Cleanliness and maintenance are top priorities, and we will work diligently to make necessary improvements. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Melvin

Viaje familiar
Very clean and the reception was very pleasant
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 28 oct. 2023
Hello Melvin,Thank you for your kind feedback! We take pride in providing a clean environment and friendly reception. We hope to welcome you back soon!

4/10 Malo

Daniel

No le gustó: Servicios
My first room wasn't working out. Cigarette smell in the stairway and hallway. The tv didn't work, the refrigerator was warm, til I plugged it in. The front desk person moved me to a different room. In that room, lamps weren't working til I fpund the plugs and plugged them in. Breakfast was a mess. On the first morning. There was about 6 slices of bread out. No fruit. This morning, a little more bread but still barely anything else. Not going back.
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Relation Management, el 16 oct. 2023
Hi Daniel,Thank you for your feedback regarding your recent stay at our hotel. It's disheartening to hear about the cigarette smell in the stairway and hallway, the non-functional TV and refrigerator in your first room, and the issues with the lamps in the second room. Additionally, we appreciate your feedback regarding the breakfast service. We will immediately address these issues with our team to ensure that such problems do not reoccur. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 Terrible

Terence

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
We had to leave as the place was not up to standard. The man at reception was very helpful and understanding.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relation Management, el 16 oct. 2023
Hi Terence,Your feedback is important to us, and I want to assure you that we take your comments seriously. We will use your feedback to identify areas for improvement and make necessary changes to enhance the experience for our future guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 Terrible

Donna

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon entering the first room they gave us, we disturbed the roaches on the dresser and the sink. They were quick to move us to another room, which smelled like the smoking area. The AC didn't work. We ran the fan all night and in the morning the smoke smell was gone. Maybe they should air out rooms that previous guests smoked in. My husband moved the night stand because he dropped something behind it and the amount of filth behind it was incredible! Spoons, crumbs, etc....No wonder the roaches feel so welcomed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relation Management, el 12 oct. 2023
Hi Donna,We appreciate your feedback and sharing with us your concerns. Rest assured that this will be shared and reviewed with management for improvements in our process and operations. It has been and will always be our goal to continue providing only the best for our guests. We hope to have another chance to host you and impress you with our changes.

8/10 Bueno

Susan

Viaje familiar
The room wasn’t very clean. The breakfast had almost nothing. Cereal, coffee and juice. There was a toaster but no bread or anything else to toast.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relation Management, el 11 oct. 2023
Hi Susan,Your feedback is invaluable, and we take it seriously. I assure you that I will personally look into the matters you've mentioned and address them with our housekeeping and kitchen staff. We will take immediate corrective measures to ensure that our rooms are thoroughly cleaned and that our breakfast options are more varied and satisfying. We appreciate your feedback, and we hope to have the opportunity to provide you with a much-improved experience in the future.

2/10 Terrible

Christopher

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 28 oct. 2023
Hello Christopher,We apologize for any dissatisfaction you may have experienced during your stay. Please provide more information about your concerns so we can address them accordingly.

8/10 Bueno

Robert

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 3 oct. 2023
Hello Robert,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Malo

Kent

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty place
Se hospedó 4 noches en septiembre de 2023
Respuesta de Guest Relation Management, el 21 sept. 2023
Hi Kent,Maintaining a clean and welcoming environment is a top priority for us, and I want to assure you that your feedback is taken seriously. We will investigate the issues you encountered and take immediate steps to address and rectify them to ensure that such problems do not happen in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relation Management, el 20 sept. 2023
Hi Paul,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great
Love it. It’s an old school motel, except it has the electric car charger
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Relation Management, el 14 sept. 2023
Hi John,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel, especially our unique blend of old-school charm and modern convenience with the electric car charger. We take great pride in offering amenities that cater to our guests' needs and preferences, and we're glad to know that our electric car charger added value to your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!

10/10 Excelente

Darrell

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Relation Management, el 12 sept. 2023
Hi Darrell,Thank you so much for your perfect rating! We are truly delighted to hear that you had such an exceptional experience during your stay with us. Your satisfaction is our ultimate goal, and your rating serves as a tremendous source of motivation for our team. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 Terrible

Brittany

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
..oh what a night..
We checked in late due to traveling. The entire lobby smells like smoke and there was a stack of papers visible at the check in of a list of people and horrible things they had done to other guests clearly visible from the other side of the counting. Things like don’t let this guest stay here because they stabbed someone. Check in was fine otherwise. The room was the worst super 8 room I have ever stayed at. The shower toilet and sink had not been cleaned, the safety lock on the door was broken so we had to put a table in front of the door while we slept at night. There was a cigarette burn in my sheets and blanket and we couldn’t turn on the air conditioner because you could smell the mold growing in it while it was turned on. There were also brown stains all over the walls..and when I say all over they were all over…stay at the place next door if you have to sleep over in this town!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relation Management, el 11 sept. 2023
Hi Brittany,Thank you for your feedback regarding your recent stay at our hotel. The issues you described, including the strong smoke odor in the lobby, the concerning list of incidents at the check-in counter, the uncleanliness of your room, the broken safety lock, the mold smell from the air conditioner, and the stains on the walls, are all deeply troubling and do not reflect the level of service and cleanliness we aim to provide. Please know that we take your feedback seriously, and we will investigate these issues thoroughly and take immediate corrective action to ensure that such problems do not happen again in the future. We hope you will consider giving us another opportunity to provide you with a much-improved stay in the future.

8/10 Bueno

Sharon

Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Relation Management, el 28 sept. 2023
Hi Sharon,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

2/10 Terrible

chris

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de Manager, el 10 sept. 2023
Hello chris,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excelente

Joseph

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relation Management, el 6 sept. 2023
Hi Joseph,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

10/10 Excelente

Amy

Viaje familiar
Le gustó: Servicios
Very pleasant and comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relation Management, el 4 sept. 2023
Hi Amy,We're thrilled to hear that you had a very pleasant and comfortable stay! Your satisfaction is our top priority, and your positive feedback is greatly appreciated. We look forward to welcoming you back in the future for another enjoyable stay.

4/10 Malo

JENNIFER

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Room was ok and coffee was good (but no real breakfast to speak of). Biggest problem was we woke up to kill two roaches in our room!
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 27 ago. 2023
Hello JENNIFER,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relation Management, el 24 ago. 2023
Hi William,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

6/10 Aceptable

Ben

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Last choice of this stretch
Only request was ground floor. Was put on second floor. Saw bugs by the fridge. On the bed I did not use, there was a bug that looked like a tick. Lights were not plugged into outlet controlled by light switch. Tile in bathroom was loose in spots and seemed unfinished. Toilet seat was broken. Overall, I’d never stay here again.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Relation Management, el 14 ago. 2023
Hi Ben,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We understand that being placed on the second floor despite your request for a ground floor room was disappointing. We'll review our room assignment processes to ensure that guest preferences are better accommodated in the future. We're also disappointed to hear about the presence of bugs and the issue with the bed. Ensuring a clean and comfortable environment is a priority for us, and we're committed to addressing these matters immediately to prevent any recurrence. Your comments about the lights not being connected to the outlet controlled by the light switch, loose tiles in the bathroom, and a broken toilet seat are all noted. These issues should not have been part of your experience, and we're taking these concerns seriously and working to rectify them promptly. We hope you would consider giving us another chance in the future to provide you with a more positive and comfortable stay.

2/10 Terrible

Chris

Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 2 sept. 2023
Hello Chris,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Aceptable

Brett

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
NA
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Relation Management, el 2 ago. 2023
Hi Brett,We appreciate the time given to share your recent experience with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you once more and we hope to see you again!

4/10 Malo

Shannon

Se hospedó 1 noche en julio de 2023
Respuesta de Guest Relation Management, el 18 jul. 2023
Hi Shannon,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Bueno

Scott

Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 2 sept. 2023
Hello Scott,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Bueno

Molly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our 2 Night Stay at Motel 8
Our stay was pleasant. The room was clean, bed was comfortable and we had plenty of towels and washcloths for the two of us. Check in was good; questions answered.
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Relation Management, el 7 jul. 2023
Hi Molly,Thank you for sharing your positive feedback about your recent stay at our hotel. We are thrilled to hear that your experience was pleasant and that you found the room clean and comfortable. Maintaining a clean and well-maintained environment is a top priority for us, and we are delighted that our efforts were reflected in your room. We understand the importance of a comfortable bed and providing an ample supply of towels and washcloths, and we are pleased to know that we met your expectations in these areas. We are also glad to hear that your check-in experience went smoothly. We strive to provide efficient and friendly service to ensure a seamless arrival for our guests. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.

6/10 Aceptable

Karen

No le gustó: Servicio y personal
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Relation Management, el 26 jun. 2023
Hi Karen,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

6/10 Aceptable

Shawn

Se hospedó 3 noches en junio de 2023
Respuesta de Manager, el 24 jun. 2023
Hello Shawn,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terrible

Jack

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First room we were given a key to a room that was occupied by other guest…really safe. Went back down exchanged the key got a new room and walked in and there was blood on the walls and bed. Absolutely disgusting.
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 23 may. 2023
Hello Jack, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 Bueno

Regina

Se hospedó 1 noche en mayo de 2023
Respuesta de Guest Relation Management, el 8 jun. 2023
Hi Regina,We appreciate you sharing your rating of your recent stay with us. We hope to have you again for another enjoyable stay.

10/10 Excelente

Michael

Kindness
Great staff!
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 20 may. 2023
Hello Michael,Thank you for being a valued guest and for providing us the feedback regarding our staff. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Bueno

Philip

Se hospedó 1 noche en mayo de 2023
Respuesta de Guest Relation Management, el 15 may. 2023
Hi Philip,Your rating means a lot to us, and we are glad you enjoyed your stay. Thank you for choosing us, and we hope to host you again soon!