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Opiniones de Residence Inn by Marriott Boston Framingham

3 out of 5
Residence Inn by Marriott Boston Framingham
400 Staples Dr, Framingham, MA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 452 de 930 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 257 de 930 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 101 de 930 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 930 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 59 de 930 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Nefi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Martha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
En general muy buen hotel, servicio del personal muy amable y buena limpieza
Se hospedó 6 noches en noviembre de 2021
Respuesta de Paul G., el 29 nov. 2021
Dear Guest, Thank you for your feedback. We sincerely apologize for all the shortfalls experienced throughout your recent stay with us. We hope to see you again in the future!

8/10 Bueno

Helder

No le gustó: Limpieza
Se hospedó 8 noches en agosto de 2019
Respuesta de Lena, el 5 sept. 2019
Thank you for choosing us!!!

10/10 Excelente

Edgardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio y comodidad. Nos encanto el lugar. Esperamos regresar pronto.
Se hospedó 3 noches en julio de 2019
Respuesta de Lena, el 11 jul. 2019
I am glad it was great !!

10/10 Excelente

Juan, Santo Domingo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena opcion cerca de Boston
Excelente ubicación cerca de Boston y de la zona de Natick

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel, las habitaciones OK, ruido en algunas, nos cambiaron muy amables.

10/10 Excelente

Robin

I love staying at these properties for the spacious rooms and the fabulous breakfasts included.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Eileen

Viaje en pareja
The property was beat up starting in the suite. Ripped kitchen chairs. Banged up and dented refrigerator. Bathroom mirror peeling from bottom. Bed was clean and comfortable. Tv faced only bed but was large and nice. New coffee maker and toaster and dishes were nice. Dino g area well kept and breakfast substantial.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Paul

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Pierre junior

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
So-so
Our room faced a noisy highway. Towels were poor quality. Shade on one of the bedside lights was broken.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Jacqueline

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
falling apart dirty
the room was in complete disrepair. i have attached photos. felt very dirty
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Slade

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Big room and comfy bed
The hotel was a bit hard to find as it was set back and in an office park, although it’s not close to other buildings. The hotel itself was great. My room was much bigger than I expected and had everything I needed and more. The bed was extraordinarily comfortable! I’d happily stay here again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael, Wesley Chapel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The first room we checked into the fold out bed for our son was completely broken when we pulled it out of the couch. Went to front desk and got assigned another room and when we got in it had not been turned over it was completely disgusting. Went back to front desk and got our third room of the night and this one was clean, however 2 of the door handles would come apart when you pull on them. The front desk worker was very helpful at least.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Melissa

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Staff was welcoming and helpful. Property was run down and outdated. Pool and restaurant were both closed.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Dina

Le gustó: Servicio y personal
Se hospedó 4 noches en noviembre de 2023

6/10 Aceptable

Vito

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Tub was rusty and the bathroom ceiling was peeling. Room was clean and okay but the elevators were dirty and the rugs were torn right outside the elevators. Breakfast was good with lots of options.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Elizabeth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly people, all good.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Karen

Viaje en pareja
Carpet between bedroom and sink/bathroom area was torn and frayed. Also frayed carpet at entry door. Otherwise it was acceptable.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Stacy

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Samuel

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
The pool was closed and that was the whole reason we went to that hotel with my kids. It was my daughter's birthday so I had to spend more money to bring the kids out somewhere bc the pool was closed and they was bored.
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Douglas A.

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
In need of improvements-
I stayed in room 515 Absolutely hideous bathtub/shower Gas station quality Badly in need of new tub- had cheap adhesive mat- paint chips Water temp never got hot. Tv did not have ABC or fox blames local dispute with cable negotiation- an embarrassment to Marriott family named property- towels were old as were pillows-
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

JACY

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Not the best marriott
The place needs a "Facelift" and to be cleaned
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Sherry

Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

Jeff

Viaje en pareja
Le gustó: Servicios
No le gustó: Servicio y personal
Not impressed… Right after check-in we noticed the thermostat was inoperable and it was cold in our room. The employees initial response was that they were sold out and couldn’t do anything about it. She then said two others were out and they were being looked at, and she would add us to the list. Two hours later, after no updates, I called the desk and there was no answer. I went downstairs and there was no one at the desk. About 20 minutes later I tried again. The new person at the desk said the maintenance person was still there and would be sure to look at our room before leaving. Ultimately, they did nothing and gave us no updates. We added some blankets and slept fine, but were disappointed with the attitude and response of the staff. When I checked out the new clerk didn’t even ask about our stay. We’ll find another place to stay next time. P.S. We were happy to have the bedroom separate from the kitchen area as the refrigerator sounded like an outboard motor.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kathy

Le gustó: Servicio y personal y condiciones de la propiedad
Front desk staff was helpful and friendly
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Frances

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The room was well stocked in the kitchen, and well planned out. However an air conditioning unit in the window let in so much noise from the freeway that it was disturbing. Why was an A/C unit there when there was A/C within the room? The breakfast was good, the bed was comfortable, but the room was too noisy.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Eric

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great location, have been staying he re for work at least 3-4 times a year
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly front end person at reception.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Joan

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Ashley

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Rui

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was excellent with every I needed.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jitendra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Dorothy

The staff was very nice,the dining area was clean and very well atttended by the staff. The rooms left things to be desired. The bathtub looked like it needed to be replaced. Could need another safety bar. The toilet was so low it should be in a preschool. The ceiling had leak marks and was peeling in spots.The lighting was terrible. When we arrived we asked what room family members by the same name were in and we were told the weren’t at this hotel. I called them and they were right down the hall. Also asked about another member by a different name and was told the same thing. They had all the spellings wrong. I checked the rate at the desk for their price because I was told by a family member what they paid and Expedia charged almost $150 more. I will never book with Expedia again.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Mary Jo

Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Lisa, St Augustine

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Felt very unsafe and it was very smelly
Se hospedó 4 noches en septiembre de 2023

6/10 Aceptable

Richard

Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

John

Viaje familiar
Le gustó: Servicio y personal
OK Hotel, Needs updating for sure.
It was an OK hotel, it is located in an industrial park so there are no restaurants with in walking distance. The hotel is in need of updating for sure. Older style. Bed was good, pull out couch had allot to be desired but worked. Bathroom was small and not as clean as it should have been. Needs updating for sure. Breakfast was OK. I had checked in online to make it quicker but it was not when I arrived. Don't know what happened there but it is what it is. People were very nice.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

John

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jeff D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Randy

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Almira

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet and safe. Had an issue with the sofa bed and the staff took care of it quickly. Continental breakfast included was a plus.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

DANISH

Se hospedó 2 noches en septiembre de 2023