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Opiniones de Melia Purosani Yogyakarta

5 out of 5
Melia Purosani Yogyakarta
Jl. Suryotomo No. 31, Yogyakarta, Yogyakarta

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 282 de 569 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 212 de 569 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 569 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 569 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 569 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

juan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel bien situado
Hotel muy buen situado y con un gran trato por parte de su personal Detalles a mejorar en dos aspectos: el baño, que está anticuado y con una ducha poco correcta; el desayuno que tiene algún detalle como no Tener zumos naturales o sólo un tipo de té en un termo común
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Experience Department, el 11 dic. 2023
Dear Mr. Juan,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani as your accomodation during your visit to Yogyakarta and for time to share with us your review from your last stay with us. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Your positive reviews are very valuable to us, for some parts are below the standard values, which will be our challenge and could motivate us to improve the quality of our services.We highly appreciate your feedback as it becoming better in terms of providing services. It's our goal to retain you as a satisfied guest and will hope to serve you again and look forward to welcoming you back at Melia Purosani in the near future.Sincerely yours, Hotel Management

10/10 Excelente

GLORIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es un hotel muy lindo, con personal amable y un excelente restaurante
Se hospedó 3 noches en julio de 2023
Respuesta de Guest Experience Department, el 27 jul. 2023
Dear Mrs. Gloria,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Mosho, México

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un Hotel encantador muy bien ubicado y el personal muy agradable.
Se hospedó 3 noches en mayo de 2019
Respuesta de Gust Experience, el 5 jul. 2019
"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Dear Mr. Mosho, Thank you so much for your recent stay at our newly refurbished hotel Melia Purosani which has very strategic location in the city center of Yogyakarta, and for your time to share us your wonderful review. Our glad to hear that you have great stay and most of all though that you enjoyed the service provided by our friendly staff. Again, thank you very much for your gratifying feedback and we certainly look forward to have the pleasure of welcoming you back to our hotel in the near future. Sincerely yours, Sulis Guest Experience Executive

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Súper bien el hotel limpio y con gran atención, me encantaría volver
Se hospedó 2 noches en enero de 2019
Respuesta de Guest Experience, el 10 ene. 2019
Dear valued guest, Thank you for your recent stay at Melia Purosani Hotel and for your time to share your us your pleasant experience. We look forward to have the pleasure of welcoming you back at Melia Purosani in the near future. Warms Regards, Sulis Guest Experience Executive

10/10 Excelente

esther

Hotel excepcional cerca de malioboro
Hotel bonito, cómodo, limpio, totalmente acertado , una buena piscina y personal cualificado y muy amable. Llegas caminando en 3 minutos a malioboro street por lo que está cerca de restaurantes, tiendas y masajes
Se hospedó 1 noche en agosto de 2018
Respuesta de Sulis, el 30 ago. 2018
"Warmest greeting from Melia Purosani Hotel Yogyakarta" Dear Ms. Esther, First of all, we would like to thank you for choosing our newly refurbished hotel Melia Purosani as your preference to stay and for taking your precious time to write us a review about your enjoyable. What a wonderful review! Our delighted to hear that you have great stay in our spacious room. We glad also to know that you liked our perfect location. We certainly look forward to welcoming you back to Melia Purosani and ensuring your next visit is another amazing experience. Sincerely yours, Sulis Guest Experience Executive

10/10 Excelente

Cliente verificado

Perfecta estancia
Hotel muy bonito, servicio perfecto, estancia muy agradable, todo limpio y habitaciones muy cómodas. Muy cerca de malioboro street para ir caminando.
Se hospedó 1 noche en agosto de 2018
Respuesta de Sulis, el 30 ago. 2018
"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Dear Valued Guest, Thank you very much for trusting Melia Purosani Hotel as your preference to stay and for your time to share your wonderful experience with us. Our delighted to know that you have pleasant stay. We certainly look forward to have the pleasure of welcoming you back to our hotel in the near future. Sincerely yours, Sulis Guest Experience Executive

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
De 10
Muy bien situado y ademas tiene todo lujo de detalles. Sin duda me quedaria en el
Se hospedó 2 noches en agosto de 2018
Respuesta de Sulis, el 30 ago. 2018
"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Dear Mr. Alejandro, Thank you so much for choosing Melia Purosani Hotel and to share your pleasant experience with us. All team are so happy to hear that you have enjoyed your whole stay and specially liked our location which is strategically situated in the city center of Yogyakarta . We certainly look forward to have the pleasure of welcoming you back to our hotel in the near future. Best Regards, Sulis Guest Experience Executive

2/10 Terrible

Bernardo, Vigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peor experiencia en mi vida
Escogimos este hotel por ser aparentemente una opción segura. EL hotel muy bien en general, pero pillamos una intoxicación alimentaria. No comimos fuera del hotel durante nuestra estancia y el dia en el que me nos fuimos estuve vomitando y con diarrea, arruinándonos parte de nuestras vacaciones además de lo horrible de la situación.
Se hospedó 2 noches en julio de 2018
Respuesta de sulis, el 31 jul. 2018
Warmest greeting from Melia Purosani Hotel Yogyakarta!! Dear Mr. Bernardo, Thank you for choosing our hotel during your visit to Yogyakarta and for taking the time to review your stay with us. We would like to express our sincere apologize for the experiences which did not meet your expectations. We have taking some note of your comments for our improvement. Again, thank you very much for your constructive feedback and we hope you afford us another opportunity to provide you a pleasant stay in Melia Purosani Yogyakarta. Best regards, Sulis Guest Experience Executive

10/10 Excelente

armando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente, buena ubicacion
Respuesta de Suli, el 4 abr. 2018
"Warmest greeting from Melia Purosani Hotel Yogyakarta" Dear Armando, Thank you so much for trusting Melia Purosani as your accommodation during your trip to Yogyakarta and for your time to share your great experience with us. It is our pleasure to know that you have enjoyed your whole stay, especially with our excellent services and the perfect hotel location Again, thank you very much for your gratifying feedback and we look forward to welcoming you back to Melia Purosani Yogyakarta in the near future. Sincerely yours, Sulis Guest Experience Executive

10/10 Excelente

MIRIAM

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente el Hotel y sus aéreas verdes
Se hospedó 2 noches en enero de 2018
Respuesta de Sulis, el 6 feb. 2018
Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Dear Miriam, Thank you so much for your recent stay at Melia Purosani hotel and for taking the time to share your wonderful experience with us. We are pleased to hear that you have enjoyed your stay and found our hotel as an excellent hotel with a green area and this year Melia Purosani acieve the Green Hotel Award in ASEAN as the appreciation that we keep our green environment. Again, thank you very much for your gratifying feedback and Hopefully we will have the pleasure to welcoming you back again in the near future with another great experience at Melia Purosani hotel. Sincerely yours, Sulis Guest Experience executive Melia Purosani Yogyakarta gex@meliajogja.com

8/10 Bueno

Manuel

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Buen hotel, mal barrio
El hotel estaba en renovación. Según carta del Manager, los trabajos iniciarían a las 10 am y no fue así, dede las 8am tenía un trabajador ¡frente a mi ventana! Incluso el domingo ¡raspando el vidrio! Para quitar manchas de pintura

10/10 Excelente

Hernan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

MARCOS

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great hotel but don´t use the restaurant
I have to say that we got un upgrade, so the room that we got was great for the price that we paid. The pool was great. We used the restaurant in the hotel, but i don´t recommend it as they took the order wrong and the food was not what we asked for. So we have to wait for long time for the right food. When I finished my drink, the waiter asked if i wanted a new one, so i asked if it was for free. And he said no, so i said that it was incredible that after having us waiting for so long, they were not offering free drinks. Finally we got free drinks. When i received finally the bill, I didnt realised that they charged the wrong food and i signed the bill as i was just checking that they were not billing the free drinks. So, the service in the restaurant was terrible and we ended up paying for food more expensive.

10/10 Excelente

NEUS, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel con todos los servicios, personal simpático y profesional.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location and value for money
Very good location 300m distance from maín streey. Very friendly staff. Good Breakfast andar nice pool area.

8/10 Bueno

RAUL, madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy recomendable para visitar yogyakarta
En general el hotel está muy bien, bien situado, con una habitación amplia y un jardín dónde está la piscina y el restaurante muy agradable . El desayuno está muy bien y muy completo, desayuno con comida espaňola, japonesa, o de Indonesia...... Por poner un pero la carta para comida o cena de el restaurante el patio, es mejorable.

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

ANA MARIA, Ciudad de Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un oasis en medio de la ciudad
El personal es muy amable y el hotel tiene espacios amplios para descansar en él del calor del exterior, ya sea en el lobby, restaurantes y zona de la alberca.

8/10 Bueno

babara, saldaña

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
comida muy buena
The swimming pool and surrounding area was extremely pleasant with all the lovely trees around.

10/10 Excelente

Fumitaka

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
市場やマリオボロ通りに近く、施設もそれなりに整っておりおすすめです。
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Experience Department, el 25 mar. 2024
Dear Fumitaka san,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

8/10 Bueno

Tal

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great old building
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Experience Department, el 12 mar. 2024
Dear Mr/Mrs. Tal,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

8/10 Bueno

linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
room is clean and comfortable
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Exprerience Department, el 6 mar. 2024
Dear Mrs. Linda,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Cynthia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel with even lovelier staff! They are there to accommodate and make your stay all you want it to be. We could not have asked for more!
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Experience Department, el 9 ene. 2024
Dear Mrs. Cynthia,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

8/10 Bueno

Clement, Rome

Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Experience Department, el 23 ene. 2024
Dear Mr. Clement,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your rating. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

8/10 Bueno

Soichiro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
quiet, clean, good food, and close to the city center.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Experience Department, el 6 feb. 2024
Dear Soichiro san,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

6/10 Aceptable

hiroki

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
シャワーの水が弱い。 他は、満足
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Experience Department, el 3 ene. 2024
Dear Hiroki san,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani as your accomodation during your visit to Yogyakarta and for time to share with us your review from your last stay with us. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Your positive reviews are very valuable to us, for some parts are below the standard values, which will be our challenge and could motivate us to improve the quality of our services.We highly appreciate your feedback as it becoming better in terms of providing services. It's our goal to retain you as a satisfied guest and will hope to serve you again and look forward to welcoming you back at Melia Purosani in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Cheonchun

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Experience Department, el 3 ene. 2024
Dear Mr/Mrs. Cheonchun,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Ivan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay polite staff and everything is great
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Experience Department, el 3 ene. 2024
Dear Mr. Ivan,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Dong Ho

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Experience Department, el 27 dic. 2023
Dear Mr. Dong Ho,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Michael T., Encino

Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Experience Department, el 27 dic. 2023
Dear Mr. Michael,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

saleh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Experience Department, el 22 dic. 2023
Dear Mr. Saleh,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your perfect rating. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Lely

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Walking distance to Sultan’s palace , 18th-century royal complex, or kraton, and Malioboro .We stayed for four days,the staffs very kind and helpful. We enjoyed the food and gamelan (classical Javanese instruments) performed in the lobby. Very clean hotel
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Experience Dept, el 18 dic. 2023
Dear Mrs. Lely,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Yoshihiro

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Experience Dept, el 14 dic. 2023
Dear Yoshihiro san,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Hiromi

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
繁華街に近く、何でも売っているスーパーマーケットにも隣接している。部屋にはバスタブがあり、ゆったり出来る。
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Experience Dept, el 14 dic. 2023
Dear Hiromi san,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Rose

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best value for money, most comfortable mattress and pillows, biggest bed, lovely and helpful staff...what else do you need
Se hospedó 5 noches en noviembre de 2023
Respuesta de Guest Experience Department, el 5 dic. 2023
Dear Mrs. Rose,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

8/10 Bueno

Imron

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Experience Dept, el 14 dic. 2023
Dear Mr. Imron,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

8/10 Bueno

Orhan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good hotel but cooling fan noise on pool side
Excellent location, walking distance to Molioboro... Good rooms but there are a couple very big and very laudy cooling system fans. Our first room was close to rhese fans. We requested to change our room to the other wing of the building. Little better but still noisy because of the fans. I suggest not to have room in the pool side because these fan issue. Get the room from strèet side.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Experience Department, el 23 nov. 2023
Dear Mr. Orhan,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani as your accomodation during your visit to Yogyakarta and for time to share with us your review from your last stay with us. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Your positive reviews are very valuable to us, for some parts are below the standard values, which will be our challenge and could motivate us to improve the quality of our services.We highly appreciate your feedback as it becoming better in terms of providing services. It's our goal to retain you as a satisfied guest and will hope to serve you again and look forward to welcoming you back at Melia Purosani in the near future.Sincerely yours, Hotel Management

8/10 Bueno

maimin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lobby and garden is excellent and elegant. The welcome Guava juice is very refreshing. Have choice of dining, we had Breakfast buffet, lunch and dinner at its Chinese restaurant. Quality is very good.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Experience Department, el 23 nov. 2023
Dear Mr. Maimin,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Pascalia Maria

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean hotel, attentive staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Experience Department, el 23 nov. 2023
Dear Mrs. Pascalia Maria,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

4/10 Malo

Adriana

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Beautiful picture, horrible hotel, Nice personal
Hotel that had it’s glories times, with really bad maintenance, looks dirty in común areas and also in rooms. Bathrooms are very old and need a remodelación, giving a horrible perception to guess. Have to mention that personal is very NICE and their service is GREAT , this is the only difference at hotel Guess type are people with really bad manners in all areas including restaurants as some of them with the feet on the chairs and eating horrible, (Sales department at hotel, you need to look for the kind of guess that you want at your hotel ) Breakfast is good but will be better if there is people NOT having cleanliness when serving food . My humble comment is “not to have buffet because of guess dirty” Have to mention that is hotel is well ranked in Hotel.com and others places but for me should be a 6. For a little bit of the price better you can get a Better ranking hotel , because is not a cheap hotel in the city , comparing to other hotels there. Choose this one because of the Brand , but not worth it Melia corporate area in Madrid need to check the standards for this hotel . My humble comment is Have better choices with another local hotels,
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Exprience Department, el 23 nov. 2023
Dear Mrs. Adriana, First and foremost, herewith we would like to thank you for taking the time to communicate about your concerns thoroughly from recent visit at Melia Purosani, On behalf of Melia Purosani team, We once again apologize for the inconvenience this may have caused you.Thank you for bringing this issue to our attention and our priority is to first address all your concerns in a timely manner with the Melia Purosani team and ultimately restore your confidence in Melia International Hotels. Nevertheless we pleased to inform you that the current practical action plan includes, in terms of service standards and reviews, performance appraisals of staff and the enhancement of staff service skills through different internal training programs.Thank you for staying with us. Best RegardsHotel Management

8/10 Bueno

Nalicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Experience Department, el 15 nov. 2023
Dear Mrs. Nalicia,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Steen Vinther

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel
We were so happy with this hotel. The service, the room, , the beutiful garden area, the helpfullness and kindness of the whole staff. Thank you so much for making our stay so nice. I homestly cant say anything negative about this hotel.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Guest Experience Department , el 15 nov. 2023
Dear Mr. Steen Vinther,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

8/10 Bueno

Mitchell

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to a number of attractions. Tour desk/office was handy. Greenery & grounds very pleasant. Pedestrian access could be a little better.
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Experience Department, el 15 nov. 2023
Dear Mr. Mitchell,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

John

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
The Breakfast Buffet was superb.
Se hospedó 6 noches en octubre de 2023
Respuesta de Guest Experience Department, el 23 oct. 2023
Dear Mr. John,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

6/10 Aceptable

Nopmanee

Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Experience Department, el 23 oct. 2023
Dear Mr/Mrs. Nopmanee,Thank you for your time to share us your four stars rating. We are so glad to know that you have enjoyed your stay and we look forward to welcome you back at our hotel in the near future.Warms Regards,Hotel Management

8/10 Bueno

Shy Wei

Le gustó: Limpieza y servicio y personal
Respuesta de Guest Experience Department, el 19 oct. 2023
Dear Mr/Mrs. Shy Wei,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" TThank you for choosing Melia Purosani as your accommodation during your trip to Yogyakarta and for your time to share with us your review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. If you have any concern to us that may be able to be our improvement in related to our facilities or services will be glad to have your feedback. Again, thank you very much for your feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

kunihito

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
繁華街の中のリゾートホテル。すぐ近くに大きなフリーマーケットまであって、地元民の生活感もリアルに感じとれた。
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Experience Department, el 19 oct. 2023
Dear Kunihito san,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

Bakar Bin Mohamad Ali

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I frequent pleasant stay in MELIÁ when I am in Jogyakarta.Walking distance to Malioboro. Nice hotel and quiet.Staff are friendly and responsive. Keep it up.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Guest Experience Department, el 19 oct. 2023
Dear Mr. Bakar bin Mohamad Ali,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing again Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

CHIHYEN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Experience Department, el 5 sept. 2023
Dear Mr/s. Chihyen,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management

10/10 Excelente

CHIHYEN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Experience Department, el 5 sept. 2023
Dear Mr/s. Chihyen,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management