Recepción

Opiniones de Baur au Lac

5 out of 5
Baur au Lac
Talstrasse 1, Zürich

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 149 de 180 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 180 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 180 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 180 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 180 opiniones" "

9.8/10

Limpieza

9.8/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Baur au Lac, el 25 ago. 2023
Dear TonyThank you very much for your positive review. We hope you enjoyed your stay with us and that we will be able to welcome you back to the Baur au Lac soon!Your Baur au Lac Team

10/10 Excelente

Nora

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en junio de 2023
Respuesta de Baur au Lac, el 6 jul. 2023
Dear NoraThank you for your positive review. We hope you enjoyed your stay with us and that we will be able to welcome you back to the Baur au Lac soon!Your Baur au Lac Team

10/10 Excelente

GABRIELA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atención excelente. muy recomendable
Respuesta de Baur au Lac, el 17 mar. 2023
Dear GabrielaThank you very much for sharing your kind feedback with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon and wish you all the best. Your Baur au Lac Team

10/10 Excelente

Gustavo

Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Antonio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente lugar
muy buen servicio y excelente comida
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2020

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The best hotel for business or pleasure in downtown Zurich Great location, service and place.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Baur au Lac, el 1 oct. 2019
Dear valued guest, Reading your review is a true pleasure! Thank you for taking the time to write about your experience. It makes us very proud that you have chosen the Baur au Lac as your preferred place to stay in Zurich. We hope to welcome you back to the Baur au Lac in the near future and wish you all the best in the meantime. Kind regards, Wilhelm Luxem General Manager

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They gave me A Down grade from The original booked room.
Se hospedó 1 noche en agosto de 2019
Respuesta de Baur au Lac, el 23 ago. 2019
Dear guest Thank you very much for your visit and for taking the time to share your feedback with us. We appreciate and value your opinion, as it gives us the possibility to constantly improve ourselves. It is to our great regret to read that you were not fully satisfied with your room. To further investigate the incident we would kindly ask you to get in contact with us directly by sending an email to gmoffice@bauraulac.ch. It would be our great pleasure to welcome you back as our guest in the near future and to offer you a memorable Baur au Lac experience. Warm wishes, William Luxem General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great quality hotel, best location in town. Rooms are ok ifnyou dont get a view. Service is good, a little pricey
Se hospedó 1 noche en agosto de 2019
Respuesta de Baur au Lac, el 23 ago. 2019
Dear guest First and foremost I would like to thank you for having taken the time to write about your recent stay at the Baur au Lac. We are indeed in the very lucky position to be located in the heart of Zurich, just next to lake Zurich, and it makes us happy when our guests also enjoy the location. Furthermore, we appreciate your kind words regarding the service and we will forward them to the entire Baur au Lac team. It would be a great pleasure for us to welcome you again in the near future. Warm wishes, William Luxem General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen trato recibido del personal y las atenciones
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2018
Respuesta de Wilhelm Luxem, el 27 sept. 2018
Dear Guest, Thank you very much for your wonderful review. Yours sincerely, Wilhelm Luxem General Manager

10/10 Excelente

MARTIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendado
Excelente hotel . Buena ubicación
Se hospedó 3 noches en julio de 2018
Respuesta de Wilhelm Luxem, el 13 ago. 2018
Dear MARTIN, Thank you very much for your wonderful review. It was a pleasure to have you as our guests and we truly hope to welcome you back at the Baur au Lac in the near future. Yours sincerely, Wilhelm Luxem General Manager

10/10 Excelente

Yan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is amazing. We love the bed especially. We had courtyard room. Was very quiet and Very good sleep.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

FIKRA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful elegant hotel with magnificent staff,absolutely amazing restaurants and shopping around! Our stay was fabulous not just because of the splendor of this hotel but because of the professionalism and kindness of the staff! Definitely coming back soon!
Se hospedó 3 noches en febrero de 2024
Respuesta de Baur au Lac, el 22 feb. 2024
Dear FikraThank you very much for taking the time to leave a review and sharing your experience with other travellers.It is wonderful to read that you enjoyed your stay with us, especially the kind and professional staff; we are thrilled to read your words and will forward these to our entire team.We hope to welcome you again soon and wish you until then all the best.Your Baur au Lac Team

10/10 Excelente

TORESA

Respuesta de Baur au Lac, el 22 feb. 2024
Dear ToresaThank you for your positive review. We are pleased to hear that you enjoyed your visit with us to the fullest and wish you all the best.Your Baur au Lac Team

10/10 Excelente

Vadim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Baur au Lac, el 29 dic. 2023
Dear VadimThank you very much for taking the time to leave us a review here on Hotels.com. We are thrilled and delighted to read that you enjoyed your stay with us.We really hope to welcome you again soon and wish you until then all the best.Your Baur au Lac Team

10/10 Excelente

Maria

Se hospedó 4 noches en diciembre de 2023
Respuesta de Baur au Lac, el 29 dic. 2023
Dear MariaThank you very much for taking the time to leave us a review here on Hotels.com. We are thrilled and delighted to read that you enjoyed your stay with us.We really hope to welcome you again soon and wish you until then all the best.Your Baur au Lac Team

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Completely exceeds expectations.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Baur au Lac, el 8 dic. 2023
Dear NicholasThank you very much for sharing your kind feedback with us. We are delighted to hear that you stay exceeded your expectations.We look forward to welcoming you again soon and wish you all the best. Your Baur au Lac Team

10/10 Excelente

M. France, Tijeras

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peaceful and quiet.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Baur au Lac, el 8 dic. 2023
Dear M.FranceThank you very much for sharing your kind feedback with us. We are delighted to hear that you enjoyed your stay with us to the fullest. We look forward to welcoming you again soon and until then we wish you all the best. Your Baur au Lac Team

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highest standard of luxury
Se hospedó 2 noches en noviembre de 2023
Respuesta de Baur au Lac , el 1 dic. 2023
Dear JamesThank you very much for taking the time to leave a review and sharing your experience with other travellers.It is wonderful to read that you enjoyed your stay with us; we are thrilled to read your words and will forward these to our entire team.We hope to welcome you again soon and wish you until then all the best.Your Baur au Lac Team

10/10 Excelente

Lan

Se hospedó 1 noche en octubre de 2023
Respuesta de Baur au Lac , el 1 dic. 2023
Dear LanThank you for your positive review. We are pleased to hear that you enjoyed your visit with us to the fullest and wish you all the best.Your Baur au Lac Team

10/10 Excelente

Mohammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Baur au Lac, el 3 oct. 2023
Dear Mohammad Thank you very much for your positive review on Hotels.com. We are delighted to hear that you fully enjoyed your stay at our hotel. We wish you all the best und would be pleased to welcome you soon again. Your Baur au Lac Team

8/10 Bueno

Edward, coral gables

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
5 stars the concierge was incredible the valet butlers also top class Got us in best restaurant same night Friendly clean etc only issue was the pavilion friend and I were both staying in hotel asked for a table they said only bar available 7 tables were empty the entire time we ate the caviar on the bar wasn’t great experience That’s what made hotel great not excellent
Se hospedó 1 noche en septiembre de 2023
Respuesta de Baur au Lac, el 3 oct. 2023
Dear Edward Thank you very much for your positive review on Expedia. We are delighted to hear that you enjoyed your stay with us. For us it is important to offer our guests not only an exceptional atmosphere, but also excellent service. We are sorry to hear that you did not enjoy your caviar experience and hope that we can make it up on your next visit. We wish you all the best und would be pleased to welcome you soon again. Your Baur au Lac Team

10/10 Excelente

Natalia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel and services!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Baur au Lac, el 3 oct. 2023
Dear Natalia Thank you very much for your positive review, which is much appreciated. We are delighted to hear that you fully enjoyed your stay with us. For us it is important to offer our guests not only an exceptional atmosphere, but also excellent service. We wish you all the best und would be pleased to welcome you soon again. Your Baur au Lac Team

10/10 Excelente

Nico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Baur au Lac, el 14 sept. 2023
Dear NicoThank you for your positive review. We are pleased to hear that you enjoyed your visit with us to the fullest and wish you all the best.Your Baur au Lac Team

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Baur au Lac, el 14 sept. 2023
Dear JamesThank you for your positive review. We are pleased to hear that you enjoyed your visit with us to the fullest and wish you all the best.Your Baur au Lac Team

4/10 Malo

Ivan Clive

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Few others like it
Se hospedó 1 noche en julio de 2023
Respuesta de Baur au Lac, el 4 ago. 2023
Dear BrianThank you for your positive review. We are pleased to hear that you enjoyed your visit with us to the fullest and wish you all the best.Your Baur au Lac Team

10/10 Excelente

Roberto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10
Incrível
Se hospedó 6 noches en julio de 2023
Respuesta de Baur au Lac, el 4 ago. 2023
Dear RobertoThank you very much for taking the time to leave a review and sharing your experience with other travellers.It is wonderful to read that you enjoyed your stay with us.We hope to welcome you again soon and wish you until then all the best.Your Baur au Lac Team

10/10 Excelente

Roxanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Baur au Lac, el 4 ago. 2023
Dear RoxanneThank you for your positive review. We are pleased to hear that you enjoyed your visit with us to the fullest and wish you all the best.Your Baur au Lac Team

10/10 Excelente

Danielle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was absolutely beautiful with an array of upscale details. The food was incredible and service/hospitality was unmatched. Definitely recommend staying here!
Se hospedó 3 noches en julio de 2023
Respuesta de Baur au Lac, el 26 jul. 2023
Dear DanielleThank you very much for taking the time to leave a review and sharing your experience with other travellers.It is wonderful to read that you enjoyed your stay with us; we are thrilled to read your words and will forward these to our entire team.We hope to welcome you again soon and wish you until then all the best.Your Baur au Lac Team

10/10 Excelente

Phill

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic
Se hospedó 2 noches en julio de 2023
Respuesta de Baur au Lac, el 26 jul. 2023
Dear Phill Thank you very much for taking the time to leave us a positive review. We are pleased to hear that you fully enjoyed your stay. Wish you all the best and would be delighted to welcome you soon again. Your Baur au Lac Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel - great location and excellent service. Enjoyed the outside terrace for drinks on a wonderful summer evening!
Se hospedó 1 noche en julio de 2023
Respuesta de Baur au Lac, el 26 jul. 2023
Dear Traveler Thank you very much for the positive review here on Expedia. We are very pleased to hear that you fully enjoyed your stay with us and wish you all the best. Your Baur au Lac Team

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel in a great location
Absolutely love this hotel. The room was spacious and the service was amazing. Great location near the lake and close to shopping.
Se hospedó 2 noches en julio de 2023
Respuesta de Baur au Lac, el 19 jul. 2023
Dear TracyThank you very much for taking the time to provide us with your feedback regarding your stay with us at Baur au Lac. We are delighted to hear that you enjoyed your recent visit and even happier that room and service were up to your standards. We are already looking forward to welcoming you again soon and wish you all the best until then.Your Baur au Lac Team

10/10 Excelente

Ronald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very lovely Swiss hotel near lake. Convenient to the city and its attractions. Staff was amazing. Only drawback was construction nearby.
Se hospedó 2 noches en junio de 2023
Respuesta de Your Baur au Lac, el 6 jul. 2023
Dear Ronald, Thank you very much for taking the time to leave you a positive review. We are pleased to hear that you fully enjoyed your stay in our hotel. Wish you all the best and would be delighted to welcome you soon again. Your Baur au Lac Team

10/10 Excelente

Guolun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
perfect experience & enjoy so much for the 2 nights stay
Se hospedó 2 noches en mayo de 2023
Respuesta de Baur au Lac, el 5 jun. 2023
Dear GuolunThank you very much for sharing your kind feedback with us. We are delighted to hear that you enjoyed your stay to the fullest and had overall a very positive experience. We look forward in welcoming you again soon and wish you all the best. Your Baur au Lac Team

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Allt är fantastiskt, inget att anmärka på överhuvudtaget!
Se hospedó 2 noches en mayo de 2023
Respuesta de Baur au Lac, el 29 may. 2023
Dear Daniel Thank you very much for taking the time to leave us a positive review. We are pleased to hear that you enjoyed your stay with us to the fullest and wish you all the best. Your Baur au Lac Team

10/10 Excelente

ghassan, Dubai

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabuleux
Se hospedó 1 noche en abril de 2023
Respuesta de Baur au Lac, el 8 may. 2023
Dear GHassan Thank you very much for taking the time to leave us a review here on Expedia. We are very pleased to hear that you fully enjoyed your visit at our hotel and wish you all the best. Your Baur au Lac Team

10/10 Excelente

ANTONIA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en abril de 2023
Respuesta de Your Baur au Lac, el 10 may. 2023
Dear Antonia Thank you very much for your positive review. We are pleased to hear that you enjoyed your visit with us to the fullest and would be happy to welcome you soon again. Your Baur au Lac Team

10/10 Excelente

Laurel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful
Se hospedó 1 noche en febrero de 2023
Respuesta de Baur au Lac, el 2 may. 2023
Dear Laurel, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again soon and until then we wish you all the best.Your Baur au Lac Team

8/10 Bueno

Tomasz, Plymouth

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was dog friendly, but we were stopped at the entrance to the lobby/bar area. It appeared our doggy was only allowed to be in the room.
Se hospedó 2 noches en febrero de 2023
Respuesta de Baur au Lac, el 20 mar. 2023
Dear TomaszThank you very much for sharing your feedback regarding your recent stay with us.We are sorry to hear that your experience did not meet your expectations. For hygienic reasons, dogs are not allowed in our dining outlets. However, during the summer months, we welcome our furry guests on the Baur au Lac Terrasse.We look forward to welcoming you soon.Your Baur au Lac Team

10/10 Excelente

Søren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2023
Respuesta de Baur au Lac, el 20 mar. 2023
Dear SørenThank you for your positive review. We are pleased to hear that you enjoyed your visit with us and look forward to welcoming you back to the Baur au Lac!Your Baur au Lac Team

10/10 Excelente

Jonathan, Brooklyn

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Baur au Lac exemplified luxury and comfort, and I can't wait to return when I'm next in Zurich. I didn't have the opportunity to try their more formal restaurant - Pavillon - but the more casual Baur's was brilliant, with stellar renditions of Swiss and Austro-German classics.
Respuesta de Baur au Lac , el 17 mar. 2023
Dear JonathanThank you for your kind words. We are delighted that you enjoyed your culinary experience at Baur's.We look forward to welcoming you back soon. If you would like to try our Pavillion Restaurant, please do not hesitate to contact our reservations team at reservations@bauraulac.ch and they will be happy to assist you.Your Baur au Lac Team

10/10 Excelente

ANTONIO

Se hospedó 1 noche en enero de 2023
Respuesta de Baur au Lac, el 17 mar. 2023
Dear AntonioThank you for your positive review.We look forward to welcoming you again and until then wish you all the best.Your Baur au Lac Team

10/10 Excelente

Andrew

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Truly eloquent and luxurious in every way. What’s even more is how wholesome the entire staff was and how “at home” they made me and my family feel. Was grateful and honored to stay at one of the preeminent hotels in the world.

2/10 Terrible

David

Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Stay
Everything about the hotel is perfect, except maybe the oddly designed driveway, resulting in a cramped and inefficient traffic flow. This might be the only flaw in an otherwise wonderful property.
Se hospedó 4 noches en octubre de 2022

10/10 Excelente

claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lives up to Reputation
Classic and classy place to stay. Beautiful decor, flowers in hotel amazing. Be sure to walk around the gardens if you are there. In house restaurant The Baur is the more informal place to eat . Atmosphere friendly and the service was great.
Se hospedó 2 noches en septiembre de 2022