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Opiniones de Courtyard by Marriott Zurich North

4 out of 5
Courtyard by Marriott Zurich North
Max-Bill-Platz 19, Zürich, ZH

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 293 de 642 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 270 de 642 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 55 de 642 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 642 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 642 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Morayma

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

ALEJANDRO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great personnel, great location, great hotel.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Randall

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena ubicación cerca de la estación de tren y un mini súper. Es inaceptable que no tengan una nevera pequeña en la habitación.
Se hospedó 9 noches en diciembre de 2022
Respuesta de Front Office, el 29 dic. 2022
The market by the reception is the replacement for the minibar in the hotel. See you again soon

10/10 Excelente

Rod

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2019

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Genial
Estadía muy buena, lugar muy recomendable
Se hospedó 2 noches en abril de 2019

8/10 Bueno

antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Todo muy bien, muy cómodo y cerca del aeropuerto
Se hospedó 2 noches en noviembre de 2018
Respuesta de sarina, el 10 nov. 2018
Dear Antonio, Thank you very much for staying at the Courtyard Zurich North. It is wonderful to read that you could enjoy every aspect of your stay and you liked our hotel so much! Thank you for your review and best wishes. Your Courtyard Team

10/10 Excelente

Julian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable desayuno muy bueno hotel limpio trato fomidable
Se hospedó 3 noches en septiembre de 2018
Respuesta de Sarina, el 3 oct. 2018
Dear Julian, Thank you very much indeed for your wonderful review and for taking the time to share your experience. It is great to hear you have enjoyed your time with us. We are looking forward to having you with us again in the near future. Yours sincerely, Sarina Bräker

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel.
Buen hotel, aunque sin muchas atracciones cerca. Algo básico para ser un Marriot.
Se hospedó 2 noches en mayo de 2018
Respuesta de Sarina, el 31 may. 2018
Dear Guest, Thank you very much indeed for your wonderful review and for taking the time to share your experience. It is great to hear you have enjoyed your time with us. We are looking forward to having you with us again in the near future. Yours sincerely, Sarina Bräker

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en marzo de 2018
Respuesta de Sarina, el 23 abr. 2018
Dear Guest, Thank you very much for staying at the Courtyard Zurich North. It is wonderful to read that you could enjoy every aspect of your stay and you liked our hotel so much! Thank you for your review and best wishes from Zurich! Sarina Bräker Guest Relations Supervisor

10/10 Excelente

michel , tijuana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Limpio , comfortable
El desayuno está muy rico y completo Cerca de estación de tren por lo cual quedarás bien comunicado
Se hospedó 3 noches en diciembre de 2017
Respuesta de Sarina, el 9 ene. 2018
Dear Michel, Thank you very much for your kind feedback. It is nice to hear, that you could enjoy your stay with us. We hope to welcome you back in the Courtyard Zurich North whenever your next trip takes you back to Zurich. Best Regards, Sarina Bräker, Guest Relations Supervisor

8/10 Bueno

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonito lugar
Muy bien camas y almohadas muy confortables, buena ubicación cerca de Restaurantes y Centro Comercial
Se hospedó 3 noches en junio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Silencioso, limpio, bien comunicado
Para repetir en Zurich! Bien ubicado Precio razonable si se reserva con antelacion

10/10 Excelente

Maria Rosa, Rosario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buen hotel
Bien atendidos.Muy atento Luis de conserjería.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Internet
Lo único que fallo fue la conexión a Internet , la dan por muy poco tiempo

8/10 Bueno

Lilian, Madrid

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Opinión sobre el hotel
Buena conexión hacia el centro, personal muy amable, cómodo y muy limpio. Las inmediaciones no son muy buenas. Los puntos en contra son que no tiene wifi gratuito y el parking es un poco caro.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excluding several elevator issues that were sometimes annoying, our experience was great! This was our 4th stay at this property in the past 2 years, and we always look forward to going back. The reception, housekeeping, and food staff are all super nice and personable. Location is easy to get to Oerlikon train station, Migros across the street for snacks, and there is a city bus stop literally 20 steps from the front door. Recommend this property? YES!
Se hospedó 6 noches en marzo de 2024
Respuesta de Lilly, el 27 mar. 2024
hank you so much for taking the time to share your experience with us! We're thrilled to hear that you found your room comfortable and well-equipped, and that you enjoyed our breakfast offerings. Our location near Oerlikon train station is indeed convenient for our guests, and we're glad it suited your needs. We'll be sure to pass along your kind words to the rest of our team. We hope to welcome you back again soon for another great stay

6/10 Aceptable

Aviv

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza
Nice staff and decent hotel. Room wasn't clean at check in (multiple hairs on bed and such) but no cleaning staff were available because it was the weekend at the late evening hours so we had to clean ourselves. We had breakfast at the hotel because we were in a rush, it's 25 CHF per person (~$30 USD) for a buffet style breakfast which was WAY over expensive for the variety offered or the taste (which wasn't bad, but definitely wasn't very good). We will not be returning to this property.
Se hospedó 1 noche en marzo de 2024
Respuesta de Chris Mutzner, el 5 mar. 2024
Dear AvivThank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience and disappointment you experienced during your visit.We deeply regret that your room was not cleaned to our usual high standards upon your arrival. Your comfort and satisfaction are our top priorities, and we are truly sorry for any inconvenience this oversight may have caused. We understand the frustration of having to clean yourselves due to the unavailability of our cleaning staff during late evening hours, especially on weekends.Regarding your experience with our breakfast buffet, we apologize that it did not meet your expectations in terms of variety and taste. We strive to offer a high-quality dining experience for our guests, and we regret that we fell short on this occasion. Your feedback is valuable to us, and we will take it into consideration as we continually strive to improve our offerings.We understand your decision not to return to our property, but we sincerely hope that you will reconsider in the future. We would appreciate the opportunity to regain your trust and provide you with the exceptional experience that you deserve.Once again, please accept our apologies for the shortcomings you encountered during your stay. If there is anything further we can do to address your concerns or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly.Warm regards,Chris MutznerFrontoffice AgentCourtyard by Marriott

8/10 Bueno

Camenisch

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Oliver

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es hat mir und meiner Tochter super gefallen!!! immer gerne wieder!!!! Sehr zu empfehlen!!!
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Ashleigh

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Matthias

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Zimmer hätten eine Renovation nötig.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Martin Zimmermann Supervisor Frontoffice, el 16 nov. 2023
Guten Tag Matthias, danke dass Sie sich die Zeit genommen haben Ihren Aufenthalt bei uns zu bewerten. Für ein Hotel von Marriott stehen wir auf der Liste für eine Renovation 24/25 wir als Team freuen uns auch schon auf diese Renovierung und können Ihren Missmut verstehen.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel
Se hospedó 2 noches en octubre de 2023
Respuesta de Martin Zimmermann Supervisor Frontoffice, el 16 nov. 2023
Hallo Joseph, danke für Ihr Feedback. Es freut uns dass Sie sich die Zeit genommen haben Ihren Aufenthalt bei uns zu bewerten. Es würde uns freuen Sie bald wieder bei uns begrüssen zu dürfen.

8/10 Bueno

GIANNINA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Place to stay! Delicious breakfast! Many restaurants right beside the hotel, I even think they are part of the hotel but they have many options. We tried the sushi place and it was top!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Martin Zimmermann Supervisor Frontoffice, el 16 nov. 2023
Thank you for your review and that you enjoyed our breakfast. It was a pleasure for us to welcome you as a guest in our hotel.

8/10 Bueno

Patrick

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Martin Zimmermann Supervisor Frontoffice, el 16 nov. 2023
Hallo Patrick, danke für die Bewertung und dass Sie sich die Zeit nehmen Ihre Übernachtung bei uns zu bewerten.Es wäre schön Sie bald wieder bei uns begrüssen zu dürfen.

6/10 Aceptable

Thakshajini

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dårlig frokostbuffet
Vi hadde en 2 netters opphold på hotellet. Bra service.Hyggelige og hjelpsomme folk i resepsjonen. Frokostbuffet er ikke noe å skryte av. Lite utvalg av både varmmat og kald mat.
Se hospedó 2 noches en octubre de 2023
Respuesta de Jeremy, el 9 oct. 2023
Dear Thakshajini,Thank you for taking the time to share your feedback following your recent stay at Courtyard Zurich North. We greatly appreciate your input, and we're delighted to hear that you had an overall enjoyable stay.Your comments regarding our breakfast buffet are valuable to us, and we appreciate your honest assessment. We're constantly striving to improve our offerings, and your feedback is instrumental in helping us make enhancements.We understand the importance of a varied and satisfying breakfast experience, and we will certainly take your suggestion into consideration to ensure a wider selection of options for our guests in the future.We're glad that you found the rest of your stay enjoyable and that you were pleased with our accommodations and service. Your comfort and satisfaction are our top priorities, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Thank you for choosing Courtyard Zurich North, and we look forward to serving you again soon.Warm regards,Jeremy ZwingerCourtyard Zurich North

8/10 Bueno

Christina

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Agustin Bergamo / Front Office Manager, el 5 oct. 2023
Dear Christina, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our Team met your expectations and you enjoyed the stay in our Courtyard by Marriott Zürich North. We hope you will visit us soon againKind regardsAgustin

10/10 Excelente

Jim, Pompano Beach

Se hospedó 1 noche en septiembre de 2023
Respuesta de Martin Zimmermann Supervisor Frontoffice, el 16 nov. 2023
Lieber Jim, danke dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten, und dass Sie diesen geniessen konnten und Ihren Vorstellungen entsprach.Wir hoffe Sie bald als Gast wieder begrüssen zu dürfen.

10/10 Excelente

Bhagwati, Dundas

Le gustó: Limpieza y servicios
Clean, quiet and spacious room. Excellent location of the hotel.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Emma Gaio, el 18 sept. 2023
Dear BhagwatiThank you so much for taking the time to share your wonderful review of our hotel! We are delighted to hear that you had such a positive experience during your stay with us.It's fantastic to know that you found our location to be great. We take pride in our hotel's convenient and strategic location, and we're thrilled that it contributed to making your stay even more enjoyable. Whether you were here for business or leisure, being in the heart of such a vibrant area certainly has its perks.We also appreciate your kind words regarding your overall stay. Our team works tirelessly to provide our guests with exceptional service and a comfortable environment, so it's rewarding to see that our efforts have paid off during your visit.Your feedback is incredibly valuable to us, and it serves as a great source of motivation for our team to continue delivering top-notch experiences to all our guests.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back to our hotel in the near future. If you have any further comments or suggestions, please feel free to reach out to us anytime.Warm regards,Emma GaioCourtyard Zurich North

10/10 Excelente

Ryo

Se hospedó 3 noches en septiembre de 2023
Respuesta de Agustin Bergamo Front Office Manager, el 5 oct. 2023
Dear Ryo,Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again.Kind regardsAgustin

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en agosto de 2023
Respuesta de Emma Gaio, el 18 sept. 2023
Thank you for choosing to stay at our hotel, and for taking the time to leave us a positive review. We're thrilled to know that you enjoyed your stay with us.Dear RuthYour satisfaction is our top priority, and we look forward to welcoming you back on your next visit. If you have any specific feedback or requests in the future, please don't hesitate to reach out.Warm regards,Emma GaioCourtyard Zurich North

8/10 Bueno

Cliente verificado

Viaje de negocios
Se hospedó 6 noches en agosto de 2023
Respuesta de Emma Gaio, el 18 sept. 2023
Dear GuestWe sincerely appreciate you leaving us a positive review after your recent stay. We're delighted to hear that you had a great experience with us.Your feedback inspires us to continue providing excellent service and memorable stays. Should you ever have any suggestions or specific preferences for your next visit, please feel free to share them with us.Thank you for choosing us, and we can't wait to host you again in the future.Warm regards,Emma GaioCourtyard Zurich North

4/10 Malo

Lyndon, Miami

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Some of the service staff needs retraining/ I suspect English is a barrier / they try but don’t recommend for anyone that cannot communicate in the local language
Se hospedó 5 noches en agosto de 2023
Respuesta de Emma Gaio, el 18 sept. 2023
Dear LyndonWe appreciate you taking the time to provide feedback on your recent visit to our hotel. Your comments are invaluable to us as we continuously strive to improve our services.We apologize for any inconvenience you experienced due to communication issues with some of our staff members. Please know that we take your concerns seriously, and we are committed to addressing them promptly.We value your recommendation and would like to assure you that your feedback will guide us in making necessary improvements. We hope you will consider giving us another opportunity to exceed your expectations in the future.Thank you for your honest feedback, and please feel free to contact us directly if you have any further comments or suggestions.Warm regards,Emma GaioCourtyard Zurich North

10/10 Excelente

Thomas, Ann Arbor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service.
Se hospedó 3 noches en agosto de 2023
Respuesta de Agustin Bergamo Front Office Manager, el 5 oct. 2023
Dear Thomas,A million thanks for your fantastic review regarding your recent stay at Courtyard by Marriott. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regardsAgustin

10/10 Excelente

Mohammad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Swiss Hotel.
Beautiful Hotel. Clean environment and great customer service from everyone we meet. Food was so delicious. Dinner was amazing. Waiter Chris was really nice. Breakfast was amazing. Coffee was delicious.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked the location. Did not use restaurant. Helpful staff
Se hospedó 3 noches en junio de 2023
Respuesta de Sergey S, el 8 jul. 2023
Dear Donald,We are delighted to hear that you had a great time staying at the Courtyard by Marriott Zürich Nord.Our main goal is to deliver our guests the best possible experience, and hearing positive feedback like yours helps us feel inspired to continue to do so.So thank you very much for taking the time to send us your kind feedback. We will make sure that all issues will be adressed.We look forward to welcoming you again and remain at your disposal for any further assistance.Best regards,Sergey SFront Office Agent

8/10 Bueno

Preet M S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 5 noches en junio de 2023
Respuesta de Sergey S, el 8 jul. 2023
Dear Donald,We are delighted to hear that you had a great time staying at the Courtyard by Marriott Zürich Nord.Our main goal is to deliver our guests the best possible experience, and hearing positive feedback like yours helps us feel inspired to continue to do so.So thank you very much for taking the time to send us your kind feedback. We will make sure that all issues will be adressed.We look forward to welcoming you again and remain at your disposal for any further assistance.Best regards,Sergey SFront Office Agent

10/10 Excelente

Anil

Se hospedó 2 noches en junio de 2023
Respuesta de Front Office Team, el 25 jun. 2023
Thank you so much!

8/10 Bueno

David, Rothrist

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Wären die Papierkörbe im Zimmer leer gewesen und hätte es in der Badewanne nicht so viel Schimmel, hätte ich die volle Punktzahl gegeben. Sehr bequemes Bett. Freundliches Personal. Helle und gepflegte Tiefgarage.
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Office Team, el 28 may. 2023
Thank you for your review!We take all feedback in consideration and hope to welcome you back soon!Warm regards

10/10 Excelente

Fanny

Se hospedó 2 noches en mayo de 2023
Respuesta de Sergey S., el 17 may. 2023
Dear Fanny,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sergey ShetyashinFront Office AgentCourtyard by Marriott Zurich North

10/10 Excelente

Vincent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Having stayed in several Oerlikon (North Zurich) Hotels over the years, the Courtyard Marriott is one of the best. The hotel staff are GREAT! The Oerlikon train station is a 5min walk; Bus stop is directly in front of the hotel; A dozen excellent restaurants are all within a 10min walk; A Coop is right across the street (for snacks and goodies); The breakfast buffet is good, and the hotel is very safe, quiet and clean. The suites are pricey and rather small for the cost, but are very nice and well maintained. Will we book this hotel again?... Absolutely!
Se hospedó 6 noches en abril de 2023
Respuesta de Sergey Shetyashin, Front Office Agent, el 23 abr. 2023
Dear Vincent.Thank you very much for your feedback. It was an absolute pleasure to welcome you at the hotel.We hope to see you again soon!Warmest regards

10/10 Excelente

Kartik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2023
Respuesta de CYBMZH Team, el 16 abr. 2023
Thank you very much.Come back soon

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de Courtyard by Marriott Zurich Nord, el 7 abr. 2023
Lieber ReneeDanke für die Rückmeldung.Bis Gleich!

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable. Great Staff
Respuesta de Sergey Shetyashin, el 18 feb. 2023
Thank you for the constructive feedback.We look forward to welcoming you again soon at the Courtyard by Marriott!RegardsFront Office

8/10 Bueno

Jania

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the hotel but the air conditioning situation has to improve. My family and I had a terrible night because we WERE soooo hot!! Woke up sweating. I will try to find another hotel that has air conditioning. This is NOT ok. Such a shame!!!
Respuesta de Sergey Shetyashin, el 18 feb. 2023
Thank you for the constructive feedback.We look forward to welcoming you again soon at the Courtyard by Marriott!RegardsFront Office

8/10 Bueno

William

Se hospedó 1 noche en diciembre de 2022
Respuesta de Sergey Shetyashin, el 18 feb. 2023
Thank you for the constructive feedback.We look forward to welcoming you again soon at the Courtyard by Marriott!RegardsFront Office

2/10 Terrible

Jai, London

Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Checked in on Monday 26th December 22., there was no shower gel in my room dispenser. Told reception next morning again nothing on Tuesday. Got the shower gel on Wednesday 28th. For Marriott that's absolutely shocking for me. Breakfast I felt was poorly refilled. Had to keep trying the staff that this is missing etc rather then them initiating refills. Very disappointed :(
Respuesta de Nicholas Morgenthaler, el 10 feb. 2023
Dear JaiI am sorry to hear that your expectations were not met.Receiving honest feedback from our guests is vital to understand what points can be improved.Your feedback will be shared with the F&B, Reception and Housekeeping departments so we can prevent this kind of issues from happening in the future.We thank you for taking the time to write this review and hope that you will allow us to provide you a much better stay next time you are in zurich.Best regards,