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Resumen de Hotel Arenas

Photo gallery

Guest reviews

3.2 / 5
151 reviews

Amenities

  • Wifi gratis
  • Estacionamiento gratis
  • Aire acondicionado
  • Spa

Map

Qué hay cerca

Atracciones popularesSurfinggreenA 11 min a pie
Atracciones popularesMahahual LighthouseA 5 min en auto
Atracciones popularesDolphin DiscoveryA 8 min en auto

Choose dates to view prices

Cancelación gratuita en todas las habitaciones

Si tus planes cambian, puedes cambiar o cancelar esta estancia. Porque la flexibilidad es importante.

  • Habitación estándar, 2 camas matrimoniales, vistas al mar

    Habitación estándar, 2 camas matrimoniales, vistas al mar

    Room amenities

    • 20 metros cuadrados
    • Vista al mar
    • 4 personas
    • 2 camas matrimoniales
    More details
  • Habitación superior, 1 cama King size, vistas al mar

    Habitación superior, 1 cama King size, vistas al mar

    Room amenities

    • 20 metros cuadrados
    • Vista al mar
    • 2 personas
    • 1 cama King
    More details
  • Habitación superior, 2 camas matrimoniales, vistas al mar

    Habitación superior, 2 camas matrimoniales, vistas al mar

    Room amenities

    • 20 metros cuadrados
    • Vista al mar
    • 4 personas
    • 2 camas matrimoniales
    More details
  • Habitación estándar, 1 cama King size, vistas al mar

    Habitación estándar, 1 cama King size, vistas al mar

    Room amenities

    • 20 metros cuadrados
    • Vista al mar
    • 2 personas
    • 1 cama King
    More details

Información de la zona

Mahahual

Located in Mahahual, Hotel Arenas is on the beach. Mahahual Lighthouse is a local landmark and some of the area's attractions include Surfinggreen and Dolphin Discovery.

Atracciones populares

Alrededores

  • Surfinggreen - A 11 min a pie
  • Mahahual Lighthouse - A 5 min en auto
  • Dolphin Discovery - A 8 min en auto
  • Maya Water Park - A 8 min en auto
  • Costa Maya Port - A 9 min en auto

En los alrededores

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 112 min drive

Restaurantes

  • Where to eat
  • Tide – Restaurant with a bar offering seafood. Serves breakfast, lunch, and dinner.

Información del establecimiento

Hotel Arenas

Beachfront hotel with calming spa services
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. All 12 individually decorated rooms feature free WiFi and room service. Other amenities available to guests include furnished balconies, Egyptian cotton sheets, and coffee makers.
Hotel Arenas offers 12 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Servicios del establecimiento

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Continental breakfast available for a fee daily 7 AM–10:30 AM: USD 6.00 per person
1 restaurant
1 bar
Room service available

Things to do

Spa services

Conveniences

Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance

Languages spoken

English
Italian
Spanish

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden

Spa

Massage - on the beach

More

Beach towels
Designated smoking areas

Amenidades en la habitación

Bedroom

Air conditioning (climate-controlled)
Ceiling fan
Egyptian cotton sheets
Premium bedding

Bathroom

Free toiletries
Shower

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Furnished balcony

More

Desk
Individually decorated
Individually furnished
Safe

Políticas

Check-in

Entrada de 14:00 a 21:00
Edad mínima para realizar el registro de entrada: 18 años

Check-out

Salida antes de las 11:00

Mascotas

  • No pets or service animals allowed

Children and extra beds

  • En este alojamiento pueden alojarse menores.
  • No hay camas supletorias disponibles.
  • No hay cunas disponibles.

Property payment types

Mastercard
Visa

Información importante

Opciones extra

Los siguientes cargos y depósitos se pagan directamente en el establecimiento, ya sea al momento de recibir el servicio o durante el check-in o el check-out.

  • Cargo por desayuno continental: USD 6.00 por persona, aproximadamente.

La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.

Información importante

Es posible que haya un cargo por cada persona extra, según la política del establecimiento. Este monto puede variar.
Se debe presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra.

Avisos importantes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Otros nombres del establecimiento

  • Hotel Arenas Mahahual
  • Hotel Arenas
  • Arenas Mahahual
  • Hotel Arenas Hotel
  • Hotel Arenas Mahahual
  • Hotel Arenas Hotel Mahahual
All reviews

Guest reviews

3.2

Guest rating

5 - Excellent
25
4 - Good
41
3 - Okay
45
2 - Mediocre
21
1 - Poor
19
3.4
Cleanliness
3.5
Service and Staff
3.4
Amenities
2.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and knowlegeable staff. Restaurant food dishes are delicious with an authentic flavor.

Stayed 4 nights in Oct 2019

3/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

We were very excited to stay at this hotel in Mahahual. While the staff is super friendly and accommodating, the hotel itself is quite run down and not like the pictures. It really could use updating. Our air conditioning was not cooling and then it started to drip water everywhere. They sent up two young guys to fix it. The hotel was in such bad shape that the guys could barely slide the window open to fix the AC unit. The hotel staff was kind enough and offered for us to move to a new room. We did have a view of the ocean which would have been nice but unfortunately we were there during the high sargazo (seaweed) season. The hotel is at the very end of the beach which is nice because it is very calm. The hotel has hammocks (a definite plus) and kayaks to use. They recently installed a very small pool to try to alleviate the sargazo situation. The shower had very little water pressure, but it did have hot water. Overall, the bathroom was small. I feel that this hotel needs to offer more/update the facility if it wants to keep charging the same prices.

Stayed 1 night in Jul 2019

2/5

    Show up to be told can’t checkin yet - site says restaurant which is not true, loud dogs barked all night long with no one doing anything about them.

    Stayed 1 night in Mar 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    great location a little bit outside the tourist area so it’s pretty quiet, which is good. ideal area for snorklling lovers (snorklling area right in front of the hotel). but poor service at the reception. the front desk staff is well trained to sell you their food, services and activities, but they don’t advise you well and they are not really helpful neither.

    Stayed 10 nights in Mar 2019

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    More basic than it looks in the pictures, we got the Superior Room and it wasn't more than a basic double room except that the view is really nice. The facilities lack maintenance, the door was dirty and oily, we had a hard time opening the sliding door to the balcony, one of the chairs there was falling apart with nails sticking out, there were no towels when we arrived and after requesting them they only sent 2 for 3 people. We didn't use the beach facilities but they looked really nice, we ordered room service and the food was above our expectations and the staff was really friendly and helpful.

    Stayed 1 night in Feb 2019