Resumen de Hotel Hacienda Bacalar

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Guest reviews

3.8 / 5Good
241 reviews


  • Alberca
  • Wifi gratis
  • Desayuno incluido
  • Estacionamiento gratis


Explora el área

Atracciones popularesFort of San FelipeA 14 min a pie
Atracciones popularesLaguna Bacalar Ecological ParkA 3 min en auto
Atracciones popularesCenote CocalitosA 5 min en auto
AeropuertoChetumal, Quintana Roo (CTM-Chetumal Intl.)A 35 min en auto

Choose dates to view prices

Cancelación gratuita en todas las habitaciones

Si tus planes cambian, puedes cambiar o cancelar esta estancia. Porque la flexibilidad es importante.

  • Habitación estándar

    Habitación estándar

    Room amenities

    • 25 metros cuadrados
    • 2 personas
    • 1 cama matrimonial
    More details
  • Habitación superior

    Habitación superior

    Room amenities

    • 25 metros cuadrados
    • 2 personas
    • 1 cama matrimonial
    More details
  • Habitación estándar, 2 camas Queen size

    Habitación estándar, 2 camas Queen size

    Room amenities

    • 25 metros cuadrados
    • 4 personas
    • 2 camas Queen
    More details
  • Habitación estándar, varias camas

    Habitación estándar, varias camas

    Room amenities

    • 25 metros cuadrados
    • 6 personas
    • 3 camas Queen
    More details

Información de la zona


Located in Bacalar, Hotel Hacienda Bacalar is near the beach. Fort of San Felipe is a local landmark, and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Our guests appreciate the hotel's central location.

Visita nuestra guía de Bacalar
Atracciones populares


  • Fort of San Felipe - A 14 min a pie
  • Laguna Bacalar Ecological Park - A 3 min en auto
  • Cenote Cocalitos - A 5 min en auto
  • Cenote Azul - A 16 min en auto
  • Fortress - A 16 min en auto

En los alrededores

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Información del establecimiento

Hotel Hacienda Bacalar

Hotel in Bacalar with restaurant and outdoor pool
Along with a restaurant, this hotel has an outdoor pool and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and tour/ticket assistance are onsite. All 22 rooms offer free WiFi, balconies, and TVs with satellite channels.
Hotel Hacienda Bacalar offers 22 accommodations with air conditioning. Rooms open to balconies. Satellite television is provided.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Servicios del establecimiento


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces

Food and drink

1 restaurant
Coffee/tea in common area(s)

Things to do

Outdoor pool

Family friendly

Grocery/convenience store
Outdoor pool


Front-desk safe
Grocery/convenience store
No elevators
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

Business center




Designated smoking areas

Amenidades en la habitación


Air conditioning




21-inch TV
Satellite channels

Outdoor space




Entrada de 14:00 a 15:30
La entrada antes del horario establecido está sujeta a disponibilidad
Edad mínima para realizar el registro de entrada: 18 años


Salida antes de las 12:00
La salida después del horario establecido está sujeta a disponibilidad


  • No pets or service animals allowed

Children and extra beds

  • En este alojamiento pueden alojarse menores.
  • Los niños no pagan. La estancia de un menor de 5 años es gratuita siempre que utilice las camas existentes.
  • No hay camas supletorias disponibles.
  • No hay cunas disponibles.

Payment types accepted at this property

American Express

Información importante

Información importante

Es posible que haya un cargo por cada persona extra, según la política del establecimiento. Este monto puede variar.
Se debe presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra.

Avisos importantes

There is limited hot water on site. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Otros nombres del establecimiento

  • Hotel Hacienda Bacalar
  • Hacienda Bacalar
  • Hotel Hacienda Bacalar Hotel
  • Hotel Hacienda Bacalar Bacalar
  • Hotel Hacienda Bacalar Hotel Bacalar
All reviews

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Hotel only had about 30 rooms, so was nice not to be in a large hotel. All staff very nice. Rooms were large. Rooms could have used another end table or some kind of dresser if staying longer, as nowhere to really unpack your stuff.

Stayed 3 nights in Jan 2020


  • Liked: Staff & service
  • Disliked: Cleanliness

Great front desk attendance. Not properly cleaned before check in, hair in shower and floor. Needs a deep clean. Very loud, everything echoes from other rooms and hard to sleep. WiFi was very bad for long periods all over the property. It’s a budget place (but still not cheap) but there is no excuse for lack of basic cleanliness and being kept awake late because of loud people on and around the property.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely INCREDIBLE location. Everything else was just splendid. Great hotel for the price. I would recommend it highly.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, safe, clean hotel! Breakfast was eggs & beans or fruit with juice or coffee. AC worked great, hot water and WiFi not so much. The lobby area has WiFi. Close enough to walk everywhere. My only suggestion would be to have drinking water offered in the lobby to refill water bottles. I didn’t like having to buy bottled water from the store, I rather pay the hotel more and reduce the plastic consumption by refilling my reusable bottle.

Stayed 1 night in Jun 2019