Exterior
Ver disponibilidad

Opiniones de Hampton by Hilton Aberdeen Airport

3.5 out of 5
Hampton by Hilton Aberdeen Airport
Harvest Way, D2 Business Park, Aberdeen, Scotland

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 302 de 519 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 163 de 519 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 519 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 519 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 519 opiniones" "

9.6/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean hotel with friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lisa Starkie , el 27 mar. 2024
Thank you for your lovely comments.We look forward to welcoming you back in the future.Kind Regards Reservations Team

10/10 Excelente

Steve

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best hotel in the area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Reservation Office , el 5 feb. 2024
Thank you very much for your feedback. We are looking forward to seeing you again in the future.

2/10 Terrible

Tanveer

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
What can I say about this hotel I have stayed here for two days one last and one this week late afternoon after 4pm till 2/3am and nothing offered i.e food wise just tea and coffee sachets in bedroom yep really gonna drink tea and coffee want hot food but nope. Quite disappointed that dinner is not offered although the room costs 109 pound I don't think I'll be booking this hotel, Dinner not served have to pay for that extra oh and when booking online it does not give you the option to select dinner they just presume it's bed and breakfast , still waiting for a receipt parking is a piss take really no spot only on double yellow line and yep expecting a fine too, and they don't take cash utter nonsense also book food via the app, we need more apps.on.our phone
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lisa Starkie , el 22 dic. 2023
Thank you for your feedback. As your booking was made directly with Expedia, they can provide you with a receipt for your stay as it was made through a 3rd party provider.With regards to our food offering, we do serve food 24 hours a day. A full breakfast buffet is served 04.30 - 09.30, Lunch menu 12.00-14.00 and then dinner (with hot options) 17.00-21.00. Out with these times a limited menu is served of sandwiches or pizza.We are a limited service hotel therefore do not offer a dinner, bed and breakfast rate option - only Bed and Breakfast.I will pass all comments on to the team here and if you wish to discuss things further please do not hesitate to contact myself directly at the hotel.

10/10 Excelente

Slawomir

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations team, el 31 ene. 2024
We are very happy you enjoyed your stay. Thank you very much for your feedback.

8/10 Bueno

Paul

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Lisa , el 22 dic. 2023
Thank you for your positive scoring, we hope to welcome you back to the hotel in the future.

6/10 Aceptable

JEROME

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We were booked into the hotel for 3 nights, however there was no housekeeping undertaken at any time or bins emptied in our bedroom. This was clearly very disappointing for a Hilton hotel.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Lisa Starkie , el 22 dic. 2023
Thank you for your feedback, we take all comments very seriously. I will discuss this matter with our housekeeping team to further better our service.If you wish to discuss this further please do not hesitate to contact myself directly at the hotel.

10/10 Excelente

Maaria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservation Office , el 19 oct. 2023
Thank you for your review.

10/10 Excelente

Danny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
4*
It was a smooth check-in and check-out. The room was clean and was even cleaned the morning after we went out for the day, which is unusual these days..
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservation Office , el 2 oct. 2023
Thank you very much for your review.

10/10 Excelente

Farhad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservation Office , el 7 sept. 2023
Thank you very much for your review.

6/10 Aceptable

Graeme

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Front desk staff need a lession in customer service. ( apart from guy on in the evening)
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservation Office , el 29 ago. 2023
Thank you for your feedback. We appreciate your comments and we will look into points mentioned above.

6/10 Aceptable

Paul

Viaje familiar
Le gustó: Limpieza
Aberdeen
Comfortable , clean , basic , very limited food ? Parking ? No atmosphere at bar
Se hospedó 1 noche en agosto de 2023
Respuesta de RESERVATIONS TEAM, el 21 ago. 2023
Thank you for your review. We appreciate your comments and we will look into points mentioned above.

10/10 Excelente

Bryan

Se hospedó 1 noche en agosto de 2023
Respuesta de Reservation Office , el 7 sept. 2023
Thank you very much for your feedback.

8/10 Bueno

Kenneth

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel good, reception staff questionable
Overall stay was good, however, I didn’t think the reception staff were the most welcoming. I asked about the breakfast and all I was told was “everything is on the information sheet”, which is fine, but would have been more welcoming if I was told the time. Even when passing by reception for breakfast, although they seen me, no acknowledgement from them. The most welcoming was when I was checking out. It’s a shame as I’ve stayed here a few times before and it was a much more pleasant experience.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservation Office , el 15 ago. 2023
Thank you for your feedback. We will pass your comments to the relevant department. We hope to see you again back at the hotel soon.

10/10 Excelente

Iain

Se hospedó 1 noche en agosto de 2023
Respuesta de Reservation Office , el 11 ago. 2023
Thank you very much for your feedback.

2/10 Terrible

Janine

Se hospedó 1 noche en agosto de 2023
Respuesta de RESERVATIONS TEAM, el 7 ago. 2023
Thank you for your review. Due to it being a 2star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

10/10 Excelente

Fiona

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Lorraine Barclay, el 11 jul. 2023
Thank you for your lovely review.

6/10 Aceptable

Marie

Viaje familiar
The hotel was not too busy and breakfast was good. There weren't any grocery stores or restaurants nearby. Parking was limited and my biggest complaint was the towels smelled so badly. It appears to be washed without laundry detergent. It was disgusting!
Se hospedó 1 noche en junio de 2023
Respuesta de Lorraine, el 3 jul. 2023
Thank you for your feedback. We will certainly look into the towels and see what's happened here.Please do not hesitate to contact me if you require any further assistance.

2/10 Terrible

Denise

Viaje familiar
No le gustó: Servicio y personal
This is a hotel that is designed for oil workers There was no atmosphere at all and saw very little staff during stay. Car parking it awful, we had to complain as at night there were no spaces. We were then put into the " premium" car park at no cost which was only the right thing they could do. Breakfast was ok as a self serve and had all you would need and was tasty enough. Staff not very friendly and hotel not welcoming at all. Room basic and clean but tea tray lacking with items. Would not return
Se hospedó 1 noche en junio de 2023
Respuesta de Lorraine, el 23 jun. 2023
Thank you for taking the time to leave a review. Our guest satisfaction is important to us and I will forward on your comments to all the relevant departments.

10/10 Excelente

Noman

Se hospedó 1 noche en mayo de 2023
Respuesta de RESERVATIONS TEAM, el 21 jun. 2023
Thank you for your feedback

2/10 Terrible

Fiona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de RESERVATIONS TEAM, el 29 may. 2023
Thank you for your review. Due to it being a 1star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

10/10 Excelente

Joanna

Se hospedó 1 noche en mayo de 2023
Respuesta de RESERVATIONS TEAM, el 29 may. 2023
Thank you for your feedback.

6/10 Aceptable

Paul

Viaje en pareja
Le gustó: Limpieza
The cooked breakfast was cold and poor choice for the continental.
Se hospedó 1 noche en abril de 2023
Respuesta de Lorraine, el 25 abr. 2023
Thank you for your feedback.

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shame about the parking .....
My only reservation about booking to start with was the parking availability. We arrived at 2.50 to find approx 5 or 6 spaces left. Far to many offshore workers using carpark whilst away. In my opinion i would remove this service. This would be the only i probability wouldn't book again. The reception was immaculate. Service was excellent and informative. We found the room to be clean and welcoming. The shower refill bottles were grubby and not filled. The shower seals a bit black spotty and the towels could have been neater in the holder. We only ate breakfast in the restaurant. The breakfast was by far the best I've had recently.all areas were tided and well stocked. My only criticism would be the chairs could do with a good clean. It was a very enjoyable stay.
Se hospedó 1 noche en abril de 2023
Respuesta de Lorraine Barclay, el 17 abr. 2023
Good Afternoon Thank you for taking the time to give us all your feedback. I am glad that you have overall enjoyed your stay and i will certainly get all the other areas looked into. Kind regardsLorraine BarclayReservations Manager

8/10 Bueno

Grant

Se hospedó 1 noche en marzo de 2023
Respuesta de Lorraine, el 28 mar. 2023
Thank you for taking the time to leave a review.

2/10 Terrible

Alastair Fergus

Se hospedó 1 noche en marzo de 2023
Respuesta de RESERVATIONS TEAM, el 7 mar. 2023
Thank you for your review. Due to it being a 2star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

8/10 Bueno

Samantha

Se hospedó 1 noche en febrero de 2023
Respuesta de Lorraine Barclay, el 15 feb. 2023
Thank you for your review

10/10 Excelente

Jordan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2023
Respuesta de Lorraine Barclay, el 10 feb. 2023
Thank you for your review

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Wouldn't stay again unless it was the only choice
The hotel was very busy as Lewis Capaldi was playing so quite understandable that the staff were rushed off their feet but they were also rude had to wait a long time to check in and check out and the staff ignored you, one even answered the phone half way through speaking to me. Room was comfy and clean looking however smelt of cigarettes which wasn't pleasant at all
Se hospedó 1 noche en enero de 2023
Respuesta de Lorraine Barclay, el 30 ene. 2023
Thank you very much for your review. I am very sorry for the experience you have received and we will look into this and giving training to the staff.

4/10 Malo

William

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2022
Respuesta de RESERVATION TEAM, el 5 dic. 2022
Thank you for your review. Due to it being a 4star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Fiona

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Lorraine Barclay, el 20 oct. 2022
Thank you for your review

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Lorraine Barclay, el 19 oct. 2022
Thank you for your review

8/10 Bueno

Mikey

Se hospedó 2 noches en septiembre de 2022
Respuesta de Lorraine Barclay, el 8 oct. 2022
Thank you for your feedback

10/10 Excelente

Theresa

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

William

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The hotel needs to be refurbished. It is tired and carpets etc. need to be cleaned/replaced. Currently at post covid rates it is very poor value for money. The car park is grossly insufficient although the staff do try hard.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Lorraine Barclay, el 8 oct. 2022
Thank you for your feedback

10/10 Excelente

Joyce

Se hospedó 1 noche en octubre de 2022
Respuesta de Lorraine Barclay, el 8 oct. 2022
Thank you for your feedback

10/10 Excelente

Avril

Se hospedó 1 noche en septiembre de 2022
Respuesta de Lorraine Barclay, el 8 oct. 2022
Thank you for your feedback

10/10 Excelente

Ernie

Se hospedó 1 noche en septiembre de 2022
Respuesta de RESERVATION TEAM, el 12 sept. 2022
Thank you for your review .

10/10 Excelente

paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 3 noches en agosto de 2022
Respuesta de Lorraine Barclay, el 26 ago. 2022
Thank you for your reveiw

4/10 Malo

Roger

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Weekend away
Room is basic but OK for an overnight Breakfast is basic but adequate Menu for meals is very basic and food mediocre Location not easy to find and not that easy to find
Se hospedó 2 noches en agosto de 2022
Respuesta de RESERVATION TEAM, el 17 ago. 2022
THANK YOU FOR YOUR REVIEW

10/10 Excelente

Simon

Se hospedó 1 noche en agosto de 2022
Respuesta de RESERVATION TEAM, el 17 ago. 2022
THANK YOU FOR YOUR REVIEW

6/10 Aceptable

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Average hotel for a Hampton, good location but room never tended once in four days and breakfast very limited voice and poor quality
Se hospedó 4 noches en agosto de 2022
Respuesta de Lorraine Barclay, el 9 ago. 2022
Thank you for your review.

10/10 Excelente

farshad

Se hospedó 2 noches en julio de 2022
Respuesta de Lorraine Barclay, el 5 jul. 2022
Thank you for your review

8/10 Bueno

SJ

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Aberdeen airport hotel
Great new hotel really close to the airport. I even walked there. The stagecoach bus runs every 15 minutes into town.
Se hospedó 1 noche en junio de 2022
Respuesta de Nicola, el 19 jun. 2022
Thank you for your review. We appreciate your comments.

10/10 Excelente

Rachael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely stay!
Great hotel. It was clean and modern. Breakfast was fantastic. Very good value for money. We originally got a space in the car park however no spaces when we returned after an event and there was no alternative parking overly close by. So if you get a space initially i would suggest leaving the car and taking a taxi.
Se hospedó 1 noche en junio de 2022
Respuesta de Nicola, el 13 jun. 2022
Thank you for your review. We are delighted you enjoyed your stay. Yes the parking is like gold dust so best to leave your car once parked :-) We hope to welcome you back some time in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de HBH Aberdeen Airport, el 11 jun. 2022
Thank you for your review.

6/10 Aceptable

Thomas

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Allan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Nicola, el 10 may. 2022
Thank you for your review. We hope to welcome you back some time in the future.

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Kerry

Ok status
I would give this hotel an OK status only and will not be a hotel of choice in the future
Se hospedó 1 noche en mayo de 2022
Respuesta de HBH Aberdeen Airport, el 6 may. 2022
Thank you for your review. We appreciate your comments