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Opiniones de Macdonald Norwood Hall Hotel

4 out of 5
Macdonald Norwood Hall Hotel
Garthdee Road, Cults, Aberdeen, Scotland

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 208 de 389 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 121 de 389 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 42 de 389 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 389 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 389 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Ian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great experience!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Mylene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful historic hotel with lovely atmosphere. Would have rated it 5 stars if it had a spa.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Alicia A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful place to stay
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Isabeau

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I recently had the pleasure of staying at this magnificent hotel and was thoroughly impressed by its grand yet cozy atmosphere. The staff were helpful and kind, but not overbearing. Despite my short stay, I had a great time. There was only one minor issue I found with the playlist in the bar, lounge and library areas. While the intention may have been good, the piano instrumental covers of current pop songs on repeat didn't quite hit the mark for me. I would have preferred some jazz instead, seems more suitable for the design of the hotel and for my intentions to sit by the fire and read all afternoons. Perhaps it was due to licensing restrictions? Overall, though, it was a wonderful experience, and I will definitely be returning.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservations At Norwood Hall, el 24 abr. 2024
Thankyou Isabeau for your review, I am glad to hear you found the staff welcoming, and enjoyed the atmosphere. Thankyou for your feedback on the music, I will update the playlist to get more variety. I hope to welcome you back in the future.Kind Regards

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Billy, Perth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

BART

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The grounds and common areas are stunning and very luxurious. Dinner and breakfast were also very good. Staff were very welcoming and accommodating as well.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

john

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unique and interesting. Staff very considerate and helpful
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Ren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Needs freshened up
The hotel looks stunning from the outside and equally so when you step inside. However, the room was dated, dreary and small. I understand the old charm but it needed freshened up, especially the threadbare carpets. It was also extremely hot! When it came to breakfast, there was no staff around but there were hot buffet trays out so we started to help ourselves. Halfway along the line, a staff member came over and was rather rude about it not being self service. The food was ok but the coffee was terrible. We had to continually ask for things like toast which should have been offered in my opinion.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

John

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Kem

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay here for comfort
Great hotel with super comfortable rooms, great service from Robert and Jan. Breakfast was well made and the dining room has a somewhat stately quality.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Keiko

Le gustó: Servicio y personal
No le gustó: Servicios
Se hospedó 2 noches en julio de 2023

8/10 Bueno

elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Carissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Impressed and Will Return!
We were SO impressed with this place. It was right there in the beat of Aberdeen. The exterior was nice, but the interior blew our minds. I recently found out I have MacDonald clan in my heritage, so of course I was ecstatic to stay here. We had an unexpected (unnecessary) fire drill, but it worked out. We would love to stay here again.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Food and drink a bit pricey.
Staff very good and friendly. We felt the food and drink was a bit pricey. The bar food was to expensive to have a simple bar meal. Also there was a fire alarm around 12 midnight which was poorly organised.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Maureen

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
On arrival we were given a free room upgrade, the room was lovely and clean and comfortable and all the staff we encountered were very friendly.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Barry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely character hotel
Lovely hotel for a night away. Full of character and period charm. Fabulous menu in the restaurant and comfortable bar to relax in afterwards. My only issue was that they ran out of fresh pastries by 9am and no alternative offered.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful, clean hotel with friendly, attentive staff. Easy access to village and larger city if required.
Se hospedó 3 noches en abril de 2023

8/10 Bueno

Carolann

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Norwood Hall is set in beautiful grounds, peaceful and was a beautiful choice by my friend for her wedding. Rooms are lovely, clean and a good size. 11am is not great for check out especially if you have attended a wedding the night prior. My only negative is that most quests at the hotel were charged different prices for our rooms on the wedding night.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Joji

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Nicholas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Elizabeth

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Keith

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Alistair

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My Stay
Amazing place, staff friendly, great food.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Great place to stay fully recommended
Se hospedó 1 noche en febrero de 2023

4/10 Malo

Les

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Harry

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Very nice hotel with amazing service.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Susan

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Fatima

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Helpful and attentive staff. Comfy and very large beds.
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Nanduri Sai

Se hospedó 1 noche en octubre de 2022

4/10 Malo

Hannah

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Extremely disappointing, would not recommend.
This was an incredibly disappointing stay. We decided to book at this establishment that was further out of town as the photos were amazing and it is down as being a four star hotel. We arrived, check in was easy and the man was lovely he directed us to our room and this is where it all went wrong. Our room was out the very back in what appeared like a school camp level of accomodation. We open the door to our room and were so disappointed, an incredibly old room that was extremely dated and very small. The bathroom had mold and only one towel was out. I never like to leave bad reviews so at this point we decided we would rather speak to the establishment about it rather than just type a bad review after. The man we spoke to was kind however there was zero acknowledgement of the poor standard of the room, he offered to try and move us however they were booked out so he couldn’t. There was nothing else offered by the establishment as compensation. I booked at a four star hotel expecting a standard four star room. We have been travelling europe for five weeks and every four star establishment we have booked has been up to a four star standard. I’m completely happy too stay in a lower standard room however when I am deceived by pictures and I pay for a higher standard hotel it is extremely disappointing, if I had of known what the room would look like I would’ve stayed somewhere in town and saved petrol, no photos of our room were shown online in advertising.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Johnston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Disappointed that “organised” parties seem to have preference at meal times. They had carpeted room with fire and good ambience whilst individuals were put in a smaller uncarpeted room with no ambience.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Fiona

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Patricia

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Luc

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5* all around!
We attended a wedding at the hotel and although we live locally we decided to stay the night. It's a great location and set in stunning grounds. First of all I want to say how wonderful everything was at the wedding. The venue, food and service were all perfect. The staff are a real asset to the hotel, friendly, helpful and really pay attention to detail. Our room was spacious clean and comfortable and the breakfast offered something for everyone. We thoroughly enjoyed our stay at Norwood Hall and would definitely recommend it. 5* all the way.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Started with a double room that had a mattress as hard as the floor. Upgraded the second night to a room with a king size. Bed was more comfortable but still very hard. Everything else was excellent.
Se hospedó 2 noches en agosto de 2022

6/10 Aceptable

Gary

Viaje en grupo
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Thought it would have been better!
To be honest I thought this hotel was going to be fabulous! The building is stunning. Rooms are not - my room had a shower over the bath. The shower has seen better days - not powerful and I didn’t find it very clean. The room was really hot and it felt stuffy. Breakfast - food wasn’t that great and to be honest a Premier Inn breakfast is much better. Staff I felt were quite snooty and looked down on you. The man who checked me in was lovely - other than that I wasn’t impressed with the staff. The wedding function room was lovely though.
Se hospedó 1 noche en julio de 2022