Alberca techada y camastros

Opiniones de Comfort Suites University

2.5 out of 5
Comfort Suites University
1902 East Overland Trail, Abilene, TX

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 312 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 294 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 170 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 133 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 97 de 1006 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

7.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Héctor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En 2023 viaje mucho y la vdd es el mejor hotel que me hospedé, súper mega limpio , buen desayuno todo nuevo , alberca y jacuzzi al 100 💯 techado , súper mega recomendable 👌
Se hospedó 3 noches en diciembre de 2023
Respuesta de Paul, el 21 ene. 2024
¡Nos alegra mucho saber de su experiencia positiva en 2023! Gracias por los fantásticos comentarios. Estamos orgullosos de brindar un ambiente súper mega limpio, un delicioso desayuno y comodidades de primer nivel como la piscina cubierta y el jacuzzi. ¡Su recomendación significa mucho para nosotros y estamos ansiosos por darle la bienvenida nuevamente para más estadías excelentes en el futuro! ¡Viajes seguros!

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y servicios
Se hospedó 3 noches en abril de 2021

4/10 Malo

GABRIEL A

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Marilyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access from the highway
Se hospedó 1 noche en mayo de 2024
Respuesta de PS, el 20 may. 2024
Dear Marilyn,Thank you for your wonderful 5 out of 5 review! We’re delighted to hear that you appreciated our convenient location with easy access from the highway. Your positive feedback is very encouraging and will be shared with our staff.We look forward to welcoming you back soon for another great stay!

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en mayo de 2024
Respuesta de PS, el 17 may. 2024
Dear Brian,Thank you for taking the time to leave a review of your recent stay at Comfort Suites Abilene. We are delighted to hear that you found our staff to be friendly. Providing excellent customer service is a top priority for us, and we’re glad it made a positive impact on your experience.We noticed you rated your stay 4 out of 5, and we always strive for a perfect score. If there is anything specific that could have enhanced your experience or if you have any further feedback, please do not hesitate to let us know. Your insights are invaluable in helping us improve our services.We hope to welcome you back to our property in the near future and provide you with an even better stay.

10/10 Excelente

Alex

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Muy bien
Se hospedó 4 noches en mayo de 2024
Respuesta de PS, el 13 may. 2024
Wow! Thank you for awarding us with a flawless 5 out of 5 rating! Your feedback means the world to us.

8/10 Bueno

Salvador

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Ladies at feont desk were great.
Se hospedó 1 noche en abril de 2024
Respuesta de PS, el 3 may. 2024
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our front desk team. Providing excellent service is always our top priority, and we're thrilled that our team members were able to make your stay enjoyable. We hope to welcome you back again soon for another fantastic experience!

8/10 Bueno

Jaime

Se hospedó 2 noches en abril de 2024
Respuesta de ps, el 20 may. 2024
Dear Jaime,Thank you for taking the time to leave a review and for rating us 4 out of 5! We’re glad to hear that you had a positive experience overall.If there’s anything specific you think we could improve upon to make your next stay even better, we would love to hear your feedback. Your input is invaluable in helping us enhance our services.We look forward to welcoming you back soon!

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de PS, el 24 abr. 2024
We're delighted to hear you had a fantastic experience! Thank you for the perfect rating, and we hope to welcome you back soon!

6/10 Aceptable

Dana

Viaje en pareja
Roses in bloom were lovely. accessible room could use hand-held shower and shower bench. Lots of road noise! Breakfast items limited, one choice of yogurt. Desk not always covered by someone. Okay stay but nothing special.
Se hospedó 1 noche en abril de 2024
Respuesta de PS, el 24 abr. 2024
We're delighted you enjoyed the lovely roses in bloom. Your suggestions for improving accessibility and breakfast options are noted, and we apologize for any inconvenience caused by road noise or staffing issues. We appreciate your feedback and hope to exceed your expectations on your next visit.

10/10 Excelente

Julie, McKinney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So convenient to ACU
Se hospedó 1 noche en abril de 2024
Respuesta de PS, el 24 abr. 2024
We're glad to hear our location was convenient for you! If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back in the future!

10/10 Excelente

lauren

Se hospedó 1 noche en abril de 2024
Respuesta de PS, el 3 may. 2024
Thank you so much, Lauren! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and accommodations is always our goal, and we're delighted that we could exceed your expectations. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future!

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Parking limited in gront but easy acess thru back not bad
Se hospedó 1 noche en marzo de 2024
Respuesta de PS, el 3 abr. 2024
Thank you for your kind rating! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon

6/10 Aceptable

Joshua

Se hospedó 2 noches en marzo de 2024
Respuesta de PS, el 24 abr. 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is important, and we'll work diligently to address the issues you encountered to improve for the future. If there's anything specific we can do to make it right, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a better experience

10/10 Excelente

Santos

Se hospedó 2 noches en marzo de 2024
Respuesta de PS, el 3 abr. 2024
Thank you for your kind rating! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon

4/10 Malo

Brianna

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de PS, el 3 abr. 2024
We're sorry to hear that we fell short of your expectations. Rest assured, we're committed to making every effort to ensure your next stay meets or exceeds your expectations. If you don't mind, please let us know where we fell short so we can address those areas specifically. Your satisfaction is our priority, and we'll strive to earn a 100% score on your next visit. Thank you for your feedback, and we look forward to the opportunity to serve you better in the future.

6/10 Aceptable

Michaela

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de PS, el 3 abr. 2024
We're sorry to hear that we fell short of your expectations. Rest assured, we're committed to making every effort to ensure your next stay meets or exceeds your expectations. If you don't mind, please let us know where we fell short so we can address those areas specifically. Your satisfaction is our priority, and we'll strive to earn a 100% score on your next visit. Thank you for your feedback, and we look forward to the opportunity to serve you better in the future.

8/10 Bueno

Edith Gonzalez

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Good Housekeeping.
Se hospedó 1 noche en marzo de 2024
Respuesta de PS, el 3 abr. 2024
Thank you for your compliment on our housekeeping services! Our staff take pride in maintaining a clean and comfortable environment for our guests. Your satisfaction is our priority, and we're glad to hear that you had a positive experience. If there's anything else we can do to make your stay even better, please feel free to let us know. We look forward to hosting you again in the future!

4/10 Malo

ryan

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was clean, however the staff was very unhelpful. We tried to buy drinks at the front (that were displayed) and were told we couldn't buy them because they weren't "in inventory yet?" whatever that means. We were looking forward to the indoor pool, but it was freezing cold. Not heated at all. It was the main reason we booked there. Also we asked for towels, and never received them. The elevator worked half the time....& overall 2/10. Not impressed but it was a clean place to lay down for the night. So there's that.
Se hospedó 2 noches en marzo de 2024
Respuesta de PS, el 3 abr. 2024
We apologize for the disappointing experience you had during your stay. While we're glad to hear that the room was clean, we're sorry to hear about the challenges you faced with our staff and amenities. Your feedback regarding the unavailability of drinks, the cold indoor pool, and the elevator issues is concerning, and we'll address these issues with our team to ensure they're resolved promptly. Providing excellent service and amenities is important to us, and we regret that we fell short of your expectations. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.

6/10 Aceptable

Malcolm

Viaje familiar
Le gustó: Limpieza y servicio y personal
Thin walls.
Se hospedó 1 noche en marzo de 2024
Respuesta de PS, el 3 abr. 2024
We're sorry to hear that we fell short of your expectations. Rest assured, we're committed to making every effort to ensure your next stay meets or exceeds your expectations. If you don't mind, please let us know where we fell short so we can address those areas specifically. Your satisfaction is our priority, and we'll strive to earn a 100% score on your next visit. Thank you for your feedback, and we look forward to the opportunity to serve you better in the future.

2/10 Terrible

Ryan

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Horrible place nothing works and staff is nowhere to be found to help. Then they charge you double on accident! Staff is rude and not helpful and bugs throughout the hotel
Respuesta de PS, el 3 abr. 2024
We sincerely apologize for the issues you faced during your stay, especially the lack of staff assistance. Our standard of service is much higher, and we're sorry we fell short. Regarding the charges, they should have only been for pet fees and late check-out. If there are any other charges on your credit card, please let us know so we can fix it right away. Despite being a non-pet-friendly hotel, we made exceptions for your pets.After pet check-out, we prioritize the cleanliness and comfort of our rooms, including deep cleaning and shampooing for future guests. We regret that these efforts weren't enough to offset the other issues. Your feedback is taken seriously, and we're working to prevent similar incidents. Please contact us directly so we can address any further concerns and rectify the billing error. We value your feedback and hope to have the chance to earn back your trust in the future

8/10 Bueno

Rhonda

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y servicios
We were disappointed at the hot tub, it did not work properly, their were no drinks available to purchase while at the hotel. ( sodas, water,snacks
Se hospedó 1 noche en febrero de 2024
Respuesta de PS, el 3 abr. 2024
We apologize for the inconvenience regarding the hot tub not functioning properly during your stay. Your feedback is valuable to us, and we'll address this issue promptly to ensure it's resolved for future guests. Additionally, we'll consider adding a selection of drinks and snacks for purchase to enhance the guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.

8/10 Bueno

Carole

Se hospedó 1 noche en febrero de 2024
Respuesta de PS, el 3 abr. 2024
Thank you for your feedback and for giving us a rating of 8. We're committed to continuously improving and striving for 10 out of 10 experience for your next stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon for an even better experience. If there's anything specific we can do to enhance your stay next time, please don't hesitate to let us know.

8/10 Bueno

Grace

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de PS, el 3 abr. 2024
Thank you for your feedback and for giving us a rating of 4. We're committed to continuously improving and striving for a 5-star experience for your next stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon for an even better experience. If there's anything specific we can do to enhance your stay next time, please don't hesitate to let us know.

10/10 Excelente

Justin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff was polite and helpful. Room was clean and comfortable. Only issue we had was the stupid water saving toilet. Had to flush the damn thing 3 times to clear the bowl, every time you use it. The breakfast was good, and they have a decent little gym. I will stay here again if i have to come back to this area.
Se hospedó 4 noches en febrero de 2024
Respuesta de PS, el 17 feb. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff polite and helpful, and that you enjoyed the clean and comfortable accommodations. We apologize for any inconvenience caused by the water-saving toilet; we understand the frustration it can cause. Your comments are valuable to us, and we'll certainly look into addressing this issue to ensure a more seamless experience for our guests. We're glad to hear that you enjoyed the breakfast and found our gym facilities to your satisfaction. It would be our pleasure to welcome you back should your travels bring you to the area again. Thank you for choosing to stay with us!

8/10 Bueno

Michele

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
For the price we paid, it was clean enough. Definitely would have been unhappy with cleanliness had we paid more. Minor staining on bedding. Rip in wallpaper. Pool was over cholinated. Girl at front desk was personable and helpful
Se hospedó 1 noche en febrero de 2024
Respuesta de PS, el 3 abr. 2024
We appreciate your feedback regarding your recent stay. While we're pleased to hear that you found our accommodations satisfactory for the price paid, we apologize for any cleanliness issues you encountered, including minor staining on the bedding and the rip in the wallpaper. We'll address these concerns promptly to ensure a more enjoyable experience for future guests. Additionally, we'll review the chlorine levels in the pool to ensure they're adjusted appropriately. Thank you for acknowledging the personable and helpful service provided by our front desk staff. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place clean and friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de PS, el 3 abr. 2024
We're delighted to hear that you found our place clean and our staff friendly! Thank you for your kind words, and we hope to welcome you back soon for another enjoyable stay.

8/10 Bueno

Diana

Viaje familiar
It was fine the cable TV did not work and apparently it was not working in a lot of rooms. I don’t think it was the hotels fault but when everyone complaining you need to fix it or get the cable company to fix it. Other than that the hotel was ok staff was very nice
Se hospedó 1 noche en febrero de 2024
Respuesta de PS, el 3 abr. 2024
We apologize for the inconvenience caused by the TV issue, and we're pleased to inform you that it has been resolved. Thank you for your understanding and patience. We truly value your feedback and strive to ensure a pleasant stay for all our guests. Your kind words about our staff are greatly appreciated. We look forward to welcoming you back for a seamless experience in the future.

10/10 Excelente

michael

Viaje de negocios
Good breakfast
Se hospedó 2 noches en enero de 2024
Respuesta de PS, el 3 abr. 2024
We're delighted to hear that you enjoyed our breakfast!

8/10 Bueno

Santos

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean, quiet and looked like the owners cared about travelers away from home. Bathroom was clean with enough towels. Would definitely stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de PS, el 3 abr. 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and that our efforts to provide a clean and welcoming environment were appreciated. Ensuring the comfort and satisfaction of our guests is our top priority, and we're glad to hear that you found everything to your liking. We look forward to welcoming you back on your next trip, and please don't hesitate to let us know if there's anything we can do to make your stay even better. Safe travels!

8/10 Bueno

Gaye

Le gustó: Limpieza
Swimming pool didn't seem clean enough, water was a little murky. Hot tub wasn't very hot and jets didn't work.
Se hospedó 1 noche en enero de 2024
Respuesta de PS, el 3 abr. 2024
We sincerely apologize for the issues you encountered with our swimming pool and hot tub. Maintaining a clean and enjoyable aquatic experience is a top priority for us, and we regret that we fell short during your stay. Your feedback is invaluable, and we'll address these concerns immediately to ensure a more pleasant experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.

10/10 Excelente

Tina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was spacious and clean. Check in was easy. Bed was very comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de PS, el 3 abr. 2024
We're thrilled to hear that you enjoyed your stay with us! Providing spacious, clean rooms and a hassle-free check-in experience is our goal, and we're glad we could meet your expectations. It's great to hear that you found the bed comfortable as well. Your comfort and satisfaction are important to us, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing us!

10/10 Excelente

Victoria

Se hospedó 2 noches en enero de 2024
Respuesta de PS, el 3 abr. 2024
We're delighted to hear that you found our place clean and our staff friendly! Thank you for your kind words, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excelente

Balkis

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to staying with kids
Se hospedó 1 noche en enero de 2024
Respuesta de PS, el 3 abr. 2024
We're delighted to hear that you found our place clean and our staff friendly! Thank you for your kind words, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excelente

erika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hot tub and pool were super nice even though it was only 17 degrees outside. Friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de PS, el 3 abr. 2024
We're delighted to hear that you enjoyed our hot tub and pool despite the chilly weather! Providing a relaxing and enjoyable experience for our guests is our priority, and we're thrilled that our amenities met your expectations. It's also wonderful to hear that our staff contributed to your positive experience with their friendly service. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excelente

ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very nice!
Se hospedó 5 noches en enero de 2024
Respuesta de PS, el 27 ene. 2024
Thank you for your kind words! Your positive feedback is truly motivating for our dedicated staff. We appreciate your recognition and look forward to welcoming you back soon!

8/10 Bueno

Ludwin

Viaje de negocios
Le gustó: Servicios
Very clean
Se hospedó 2 noches en enero de 2024
Respuesta de ps, el 21 ene. 2024
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our hotel to be very clean. It's our top priority to provide a comfortable and spotless environment for our guests, and we're delighted to know we succeeded during your stay.We truly appreciate your kind words and look forward to welcoming you back on your next visit.

10/10 Excelente

erika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The pool was warm the hot tub was perfect. It was an unexpected jewel.
Se hospedó 1 noche en enero de 2024
Respuesta de Paul, el 21 ene. 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the warm pool and perfect hot tub. It's fantastic when our amenities become unexpected jewels for our guests.We strive to create a relaxing and enjoyable environment, and your positive feedback reinforces that we're on the right track. We can't wait to welcome you back for another delightful stay.

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Paul, el 21 ene. 2024
We're thrilled to have earned your positive rating and feedback. It was our pleasure to host you, and we can't wait to welcome you back in the future. If you have any specific preferences or requests for your next stay, feel free to let us know. Thank you for choosing our hotel!

6/10 Aceptable

Kat

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was nice comfortable staff was kind
Se hospedó 1 noche en enero de 2024
Respuesta de Paul, el 21 ene. 2024
Thank you for your kind words and feedback! We're thrilled that you had a nice and comfortable stay, and we value your input. Your satisfaction is our priority, and we look forward to the opportunity to provide you with a 5 out of 5 experience on your next visit. If there's anything specific you'd like us to focus on for an even better stay, please let us know. We appreciate your continued support and thank you for choosing our hotel!

10/10 Excelente

Nelda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Paul, el 21 ene. 2024
Thank you for your positive feedback and giving us a perfect score of 10 out of 10. If you have any further comments or if you're planning to stay with us again, please don't hesitate to get in touch. We're grateful for your choice and look forward to hosting you again soon!

6/10 Aceptable

Lindsey

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Would not stay again
The staff was great and super friendly but the hotel sits right next to the highway and that is all you hear in your room all night long is the highway noise. You can also hear everything in the hallways and the rooms next to you. The connecting rooms door had a huge gap underneath it that we could see the cleaning crew wheel the vacuum across the floor.
Se hospedó 2 noches en enero de 2024
Respuesta de Paul, el 21 ene. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff great and super friendly; however, we sincerely apologize for the inconveniences you experienced during your stay.We take your comments seriously and will address the issues with highway noise, hallway sounds, and the gap underneath the connecting room door. Our goal is to provide a comfortable and enjoyable stay for all our guests, and your feedback helps us identify areas for improvement.We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant experience in the future.

8/10 Bueno

raunel

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and nice hotel
Se hospedó 3 noches en diciembre de 2023
Respuesta de Paul, el 21 ene. 2024
Thanks for the positive review! Delighted you found our hotel clean and nice. We appreciate your feedback and hope to host you again soon.

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a wonderful stay! Very clean nice size rooms nice breaku
Se hospedó 3 noches en enero de 2024
Respuesta de Paul, el 21 ene. 2024
We're delighted that you enjoyed our nice breakfast and found our hotel clean. Your feedback means a lot to us. Looking forward to hosting you again soon!

10/10 Excelente

Valerie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I will only stay here from here on out!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Paul, el 21 ene. 2024
We're thrilled to hear that! Your loyalty means a lot to us, and we look forward to providing you with exceptional stays in the future. If there's anything specific you love about your experience, or if there's anything we can improve upon, please let us know. We appreciate your choice to stay with us!

6/10 Aceptable

Valerie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A quick trip
Our first room wasn’t cleaned and had been used. They put us in another nicer room. Very comfortable. Had all the amenities needed. They seem to be redoing the hotel. My only issues were all the street noise and the amount of light coming in the windows made it difficult to sleep well. The elevator doesn’t work, either.
Se hospedó 1 noche en enero de 2024
Respuesta de Paul, el 21 ene. 2024
Thank you for your feedback. We apologize for the inconvenience with the first room but are pleased our team swiftly moved you to a more comfortable one. We appreciate your patience as we address noise, light, and the elevator, which is now being fixed. Your input is invaluable, and we hope to welcome you back for an improved stay.

6/10 Aceptable

Julia

Se hospedó 2 noches en diciembre de 2023
Respuesta de Paul, el 21 ene. 2024
We appreciate your feedback, Julia. If there are specific areas you think we can improve upon, please let us know. Your input is valuable, and we want to ensure we address any concerns to enhance your experience during future stays. Thank you for choosing us, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Bueno

Joy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
2 night stay for a funeral
Se hospedó 2 noches en diciembre de 2023
Respuesta de Paul, el 21 ene. 2024
Our heartfelt condolences for your loss. Thank you for sharing your thoughts on your recent two-night stay with us. We're here to support you in any way we can and look forward to welcoming you back whenever your travels bring you our way.

8/10 Bueno

Jose G

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay did not gave 5 stars because the elevator wasn’t working and my room was on 4 th floor, some minor details on cleanliness of bedsheets. Highly recommend this place spite of these minor issues
Se hospedó 1 noche en diciembre de 2023
Respuesta de Paul, el 21 ene. 2024
Thank you for your positive review and recommendation. We're delighted to hear you had an excellent stay. We apologize for the inconvenience of the non-working elevator, which has been taken care of now, and any cleanliness details with the bedsheets. Your feedback is valuable, and we'll use it to improve. We hope to have the pleasure of welcoming you back for an even better experience.

8/10 Bueno

Tina

Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Paul, el 21 ene. 2024
We appreciate you taking the time to review our hotel services. If you have any further feedback or if there's anything we can improve, feel free to let us know. We look forward to hosting you again in the future!